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Hyatt Place Washington DC / National Mall

Traveller (206)
Room & Suite (154)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The brand new 13-story, 214-room hotel is located in the South West area of Washington DC. Opening late 2015, Hyatt Place Washington DC/National Mall sits just south of the National Mall, only four blocks away. Walking distance from DC’s finest attractions and located between L’Enfant Plaza Metro and Federal Center SW Metro stations.
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Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
28Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
1,425Reviews
533Photos
58Q+A
100Room tips
Traveller rating
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  • 383
  • 119
  • 43
  • 28
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Popular mentions
Was charged for 4 nights even after I cancelled the 1st night due to flight cancellation. The employee in the lobby said he would call me abt the overcharge, he didn't then signed me up for rewards program without my permission & billed me for 4 nights.
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Review collected in partnership with Hyatt Hotels
Nice property. It had been a while since I had stayed at a Hyatt property and I was pleasantly surprised. It was helpful that the government shut-down (lower occupancy at DC hotels) allowed me to get a better rate. The property was clean and well maintained. The staff and
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Review collected in partnership with Hyatt Hotels
We have now stayed twice (May and Dec 2018). Two polar opposite experiences. I booked the same room, one bedroom king suite, because we have two college kids that live in VA. and this allows them to come to us and an easy commute and with a living room and small dining area,
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Response from RustinHP, Assistant General Manager at Hyatt Place Washington DC / National Mall
Responded 1 week ago
Hello Ms. Hightower, Thank you very much for your valued feedback. We apologize that we missed the mark on your visit; this is obviously not the norm and not of our standards. We will be sharing and discussing this feedback with our Department Managers to ensure this collection of events does not occur again. Sincerely, Rustin Moore
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Overall great experience. Only reason I didn't give 5 stars was because the coffee served was awful (apparently brewing machine was broke the two days we stayed). Super friendly staff. Rooms were really clean and breakfast was great!
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Review collected in partnership with Hyatt Hotels
Response from RustinHP, Assistant General Manager at Hyatt Place Washington DC / National Mall
Responded 1 week ago
Journey, Thank you for your visit. Our coffee brewers did have a malfunction and were repaired as soon as we could have a technician on site. We recognize this and offer our apologies. We did the very best we could to provide coffee for our breakfast guests. This industry keeps us on our toes and we do our very best to stay in front of the obstacles thrown in our direction. Thank you Rustin Moore
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This hotel is family friendly and the staff was great. The hotel was busy during our visit given it was New Years which affected the cleanliness durong the morning breakfast. For the price and the fact that it includes breakfast it is ok. It is approximately 10 minutes walking
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Response from RustinHP, Assistant General Manager at Hyatt Place Washington DC / National Mall
Responded 1 week ago
MCB, Thank you very much for your valued feedback. We appreciate the time you took to compose this review and glad that we were able to make your visit memorable enough to tell others. We hope to see you again soon. Rustin Moore
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Professional photo exclusively commissioned by TripAdvisorHyatt Place Washington DC / National Mall
The Standard Room at the Hyatt Place Washington DC / National Mall
Professional photo exclusively commissioned by TripAdvisorHyatt Place Washington DC / National Mall
The One Bedroom Suite at the Hyatt Place Washington DC / National Mall
Professional photo exclusively commissioned by TripAdvisorHyatt Place Washington DC / National Mall
The Specialty Room at the Hyatt Place Washington DC / National Mall
Photo provided by managementHyatt Place Washington DC / National Mall
Photo provided by managementHyatt Place Washington DC / National Mall
King Guestroom
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12345631
Can breakfast be purchased upon arrival?
Yes, it can be at $15 per person per day. You can avoid this extra surcharge by enrolling in our World Of Hyatt Program for free and booking direct. We have Price Parity so the lowest rate will always be available on our website.
0 votes
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Within reason, we are able to accept a small amount of packages for our guaranteed arriving guests. Packages should be limited to two before the date of arrival and received within 5 days of arrival. If there are any circumstances outside of this, please contact the hotel directly.
1 vote
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I do not believe so but you could call the hotel and ask.
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How many washers/dryers does your hotel have?
Our guest laundry has a pair of both washers and dryers.
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12345612
"Ask for high floor, on E street"
"Views on the North side face toward the Washington Mall and the Washington Monument. South side faces the new Wharf area on the Potomac."
"Single Queen has a walk-in shower..a must for people with disabilities."
"Choose a room not overlooking the highway"
"my room was on the highway side and it wasn't loud but it was noticeable. ear plugs were provided as a courtesy"
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12345620
PRICE RANGE
US$116 - US$414 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
214
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