Was charged for 4 nights even after I cancelled the 1st night due to flight cancellation. The employee in the lobby said he would call me abt the overcharge, he didn't then signed me up for rewards program without my permission & billed me for 4 nights.
Nice property. It had been a while since I had stayed at a Hyatt property and I was pleasantly surprised. It was helpful that the government shut-down (lower occupancy at DC hotels) allowed me to get a better rate. The property was clean and well maintained. The staff and…
We have now stayed twice (May and Dec 2018). Two polar opposite experiences. I booked the same room, one bedroom king suite, because we have two college kids that live in VA. and this allows them to come to us and an easy commute and with a living room and small dining area,…
Overall great experience. Only reason I didn't give 5 stars was because the coffee served was awful (apparently brewing machine was broke the two days we stayed). Super friendly staff. Rooms were really clean and breakfast was great!
This hotel is family friendly and the staff was great. The hotel was busy during our visit given it was New Years which affected the cleanliness durong the morning breakfast. For the price and the fact that it includes breakfast it is ok. It is approximately 10 minutes walking…
"Ask for high floor, on E street"
"Views on the North side face toward the Washington Mall and the Washington Monument. South side faces the new Wharf area on the Potomac."
"Single Queen has a walk-in shower..a must for people with disabilities."
"Choose a room not overlooking the highway"
"my room was on the highway side and it wasn't loud but it was noticeable. ear plugs were provided as a courtesy"