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We stayed here for three nights to do some sightseeing. The hotel was very clean and staff was friendly. Because of other reviews on this site, I requested a room far away from the train tracks. My request was honored and I did not have...More
I would give this hotel 3 stars if it wasn't for the price. True I booked just a week before my trip, and we are talking about DC,... but still...
The lobby is semi-invisible or non-existent at all, just the front desk next to main...More
Thank Fabrizio B
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 30 November 2017
Dear Fabrizio; We would like to thank you for choosing our hotel as your place to stay while in Washington, DC. We value our guests feedback as it allows us to see where we are doing well, and where improvements may be needed. We appreciate...More
Nice enough hotel - what you would expect. They run a shuttle bus to the station. We booked a pickup and they didn't show up - then argued about - otherwise the place was good. Not much around - within walking distance.More
2 Thank Martin S
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 23 October 2017
Dear Martin; We would like to thank you for selecting our hotel for your stay during your first trip to Washington, DC. We appreciate your business.
We are pleased to hear the hotel met your needs well and you had a good stay. However, I...More
I recently stayed at the Holiday Inn Express Northeast and I had mixed emotions about my stay. First I will start out with the good.
Pros: The hotel was very clean, the grounds well cared for, and the staff were very nice. Our room appeared...More
3 Thank jw98
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 21 September 2017
Dear jw; Thank you for your candid review. We appreciate your comments and pleased to hear the cleanliness, great customer service, breakfast quality and maintenance of the hotel met your needs well. I am sorry to hear there were some aspects of the stay that...More
You will find that the hotel itself meets the expectations of the chain. It is not situated in the best area. You will need to drive or uber to restaurants except for a few fast food places nearby. One beautiful asset is the National Arboretum...More
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 5 September 2017
Dear Heather; Thank you for selecting our hotel as your place to stay while visiting Washington DC. It was our pleasure having you as our guest and even though the location wasn't the ideal fit, we are pleased that overall we met your expectations well....More
Hi, thank you for reaching out to us. Our shuttle takes our guests to Union Station / Metro from there is it very easy to make your way around the city. The times are limited to 7 am - 11 am then we pick up at Union Station... More
Hi, thank you for reaching out to us. Our shuttle takes our guests to Union Station / Metro from there is it very easy to make your way around the city. The times are limited to 7 am - 11 am then we pick up at Union Station from 5 or 6 pm to 9 pm. Mid day the best way is taxi. For your personal vehicle please note we have $15 per day parking fee at the hotel, you will find parking a challenge throughout the city but not unbearable, just takes some driving around. You can park at Union Station for the day for I think $10 but not too sure on that rate.