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Waiheke Island Resort

4 Bay Road, Auckland, Waiheke Island 1071 New Zealand
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Traveller (77)
Room & Suite (13)
Dining (11)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#5 of 6 hotels in Waiheke Island
Location
Cleanliness
Service
Value
An island of spectacular beauty, Waiheke is renowned for its award winning vineyards, unique art, stylish cafes, and stunning beaches. Waiheke Island Resort and Conference Centre is the island’s foremost accommodation venue. Only 35 minutes from Auckland, this unique resort is set in subtropical gardens overlooking Palm Beach with a beautiful ocean vista.Our facilities, relaxing atmosphere, commitment to quality and outstanding customer service have made Waiheke Island Resort a popular retreat for both business, and leisure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Mini golf
Highchairs available
Business Centre with Internet Access
Wifi
Pool with view
Outdoor pool
Restaurant
Breakfast available
Wine / champagne
Conference facilities
Meeting rooms
Manicure
Pedicure
Waxing services
Sun loungers / beach chairs
Sun terrace
First aid kit
Self-serve laundry
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Room features
Blackout curtains
Desk
Dining area
Housekeeping
Private balcony
Kitchenette
Cable / satellite TV
Walk-in shower
Sofa
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Oven
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish
154Reviews2Q+A38Room tips

Reviews
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eatdunthinkc wrote a review 10 Apr
4 contributions
+1
A Total Nightmare with Impolite Treating! Avoid this Resort! 🛏️ Room Horror: Upon check-in, I stepped into a room that seemed to have hosted a wild party the night before. Unclean sheets, mysterious stains, and a lingering odor—my dream vacation turned into a cleaning mission. 🙅‍♀️ Customer Service Fail: The staff’s politeness? As elusive as a unicorn. No follow-ups, no apologies, and definitely no compensation for the breach of our agreement. 🤷‍♀️ blaming the victims for “purely unfortunate” in RED wordings 🚫 Avoid at All Cost please!
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Date of stay: February 2024
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Trip type: Travelled with friends
Room Tip: Avoid this hotel you won’t want to be treated inhumanly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jessi wrote a review Jan 2024
Melbourne, Australia1 contribution1 helpful vote
I’ll start with the positive, and unfortunately there’s only one. The view from our room was absolutely incredible. Unfortunately it goes downhill from there… The room was ok, but very tired. There were AirWick plug things all over the place and we were fairly certain that our room had some smoke damage. The pool was disgusting and I wouldn’t even go near the spa. There were kids doing bombs into the pool and no staff around to manage this. But wait, it gets worse. When I asked the (polite but fairly clueless) bartender where the towels were for the pool, he looked so confused. There are no towels for the pool. You need to use your bath towel. When I asked for ice in my drink, he had to go out the back which makes me think that bar is not well managed and probably unnecessary anyway as there were no patrons anyway. The restaurant was closed both nights we stayed which is so bizarre for a ‘resort’. We stayed on a Wednesday and Thursday. There were absolutely no offers of suggestions of where we should go for dinner. The room was down about 50 steps and the staff won’t help you with your luggage. There was a van with the resort logo on it, presumably a courtesy van but no offer to be taken anywhere. The staff were pleasant enough but really didn’t have much of a care factor. When we asked to use the E-bikes, we were told there was only 3 charged (there was 4 of us). I call BS, I would imagine that none were charged. When I asked for the receptionist to call us a taxi van, it really did seem like I was asking for a lot. Quite laughable. Lastly, when we came back after a day out, our room had not been made up. There is no ‘do not disturb’ sign, so I hadn’t accidentally put this up. We decided to get some ice from the bar at 7pm as we had an early dinner in town. The bar and reception was closed and locked. This is not a resort, it’s a motel with an epic view. I wouldn’t recommend staying here but if you do, you need to be self sufficient in regard to food, drinks, excursions and be able to tackle the stairs/hills.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris D wrote a review Jan 2024
Chattanooga, Tennessee, United States3 contributions1 helpful vote
+1
Disclaimer: Waiheke Island Resort management will likely refute this review point-by-point, but rest assured they’ll never be on site or do anything to correct the issues that led to the criticism. Waiheke Island is beautiful so enjoy the view, because that’s all you’re likely to enjoy at this place. Waiheke Island Resort has it all: resort in name only, closed ammenities, and unserviced rooms. (Please note: they DID make the beds in one of our rooms, once. But nothing else.) Have a fetish for smoke damaged rooms? They’ve got you covered. Want to book two rooms on the same reservation but ensure you’re on apposite ends of the property? WIR is the place to be. Dead palms? Check Rubbish under the deck? Check Staff without a single care or answer? Check and check Courtesy vans? They’ve got two but don’t expect to ride in one. Electric bikes? The signs say ‘yes’ the people say ‘no’. Food? Not if you’re visiting on a day that ends in ‘y’. Weddings? Let me get a divorce lawyer ready for you on speed dial. This place has so much potential, but for now that’s all it has. Let’s hope they put some money into the unheated pool with cracks so large you’d be right to ask if the property was somehow, no matter how scientifically impossible, damaged in the Kaikoura or Christchurch quakes. Or they could address the many many many steps throughout the place that need attention. The most radical thought? For less than $100 they could ensure rooms have cups and plates. (Especially when the “resort” restaurant isn’t open and the nearest shop is a 1.3km walk from the “resort”.) You’d hope the people working here (note: don’t expect anyone on site outside of 10am - 4pm on those pesky days ending in ‘y’) would care enough to try a bit harder or at least proactively suggest local restaurants or things to do given NOTHING IS OPEN OR AVAILABLE DURING PEAK SEASON AT THIS RESORT but, again, no. No a million times over. Most importantly— and this is the most serious criticism— this property is not for ANYONE with any kind of mobility challenges: you will be required to walk up and down significant inclines and there IS NO ASSISTANCE provided for you or your luggage. Not an issue for us but I would have been incandescent if parents or a mobility-challenged individual were with us. So, re-sort your holiday plans if this is the “resort” on your list for all the reasons above and more.
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Date of stay: December 2023
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trail16156874120 wrote a review Oct 2023
4 contributions1 helpful vote
This felt like it aimed for a nice hotel experience but was run like a backpackers hostel. Pros were clean room and nice cocktails. Cons: nice but very inexperienced staff and messy, unmanaged swimming pool area. There was a public party on the Sunday evening but the swimming pool area was still absolutely disgusting by noon the following day which is pretty unfair for the guests who were paying a considerable amount of money.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TNTonTour wrote a review Oct 2023
Jersey, United Kingdom62 contributions48 helpful votes
+1
In an idyllic setting unfortunately the resort was not of a good standard. The room was dated but clean. The cocktails were good as was the view. Some of the staff were friendly. The pool area was tired and in need of maintenance. The spa for general use was filthy. As it was Labour Day weekend, the hotel hosted a Rose party and the admission charge was NZ$10 but this was little compensation for the noise for hotel residents and the filthy pool changing room and toilet which still hadn’t been cleaned by 11:30 the next day. We used the pool area that morning and asked for towels which they didn’t bother to bring us. When we complained about being left with nothing to dry ourselves and the dirty changing room, they staff just shrugged (absolutely my favourite response to a complaint). Apparently breakfast was included for a Saturday night stay but they didn’t tell us until Monday. As we complained they let us have a breakfast but we still had to pay for coffee which isn’t included in their breakfast. Whilst I would stay in this island again, it definitely wouldn’t be here.
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Summer is busy here apparently but Spring and Autumn. Food is excellent as was the wine tour we...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lozzer2014 wrote a review Jun 2023
United Kingdom50 contributions15 helpful votes
We struggled to get the tv working and the cups were dirty. No one answered the phone when we asked for assistance when we checked in. We told reception of the broken glass when we got there, but they charged us for the breakage. Breakfast was included and they tried to charge us for this, and eventually agreed to credit the account but still charged for tea/coffees. Everytime we talked to reception/breakfast staff they had the attitude of not wanting to be there and were not helpful at all. The only good thing about the place was the amazing view from the apartment and the bar staff who were very friendly. Considering the price, you pay; I think it is expensive for what it is. I think owners of the apartments need to call the management company who run the resort to account. Such a shame as Waiheke is an amazing island and full of lots of fun things to do and the vineyards we went to were fantastic.
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Date of stay: March 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Claire wrote a review May 2023
Louisville, Kentucky7 contributions2 helpful votes
First of all, this resort is not on the Hop On Hop Off bus route, but it is near a local bus stop. Very confusing. We used the Hop On Hop Off Explorer bus and ended up walking along the road for 25 minutes with some pretty good inclines, so we learned the hard way that Waiheke Island is NOT for pedestrians. In hindsight, we should have just taken a taxi from the ferry terminal. The hotel room itself was lovely. If you can, splurge for the sea view balcony. Since most places on the island close at 5 or just after dinner, the balcony is a nice place to enjoy the rest of your evening with a bottle of wine from one of the island’s many vineyards.
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Date of stay: May 2023Trip type: Travelled with friends
Room Tip: The hotel is far from the Hop On Hop Off Explorer bus, and the island is not safe for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dreamer41979323523 wrote a review May 2023
1 contribution
Disappointing stay. The rooms are nice and staff pleasant but far too NOISY. I was in a room below a property which seems to be a rental managed by another company. I attempted to call the resort reception twice both times with no answer. Just a voice mail saying you have called out of hours. At nearly $350 a night I do expect a quality night sleep rather than being constantly disturbed by music, slamming doors and constant banging. I’d recommend not housing paying guests below rented accomodation and would advise setting up an after hours number for guests to call when they need help.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Ask not to be located near a renter and not in a room below anyone.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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grant T wrote a review Dec 2022
Auckland Central, New Zealand63 contributions70 helpful votes
Small cosy units with double bed and balcony overlooking the famous Palm Beach. My unit had a narrow view of the beach but it was enough and the various trees on either side of the view had 2 kingfisher resting in them. The facilities were standard but good and room was very clean. The shower was hot and goo pressure which was great to wash the sand away. Hot tup was hot and view from pool was great. Only downside was bistro was closed for 4 nights of the week and breakfast was from 10 am due to shortage of staff.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Monday on Waiheke have only 2 restaurants open for dinners. All other places are closed Mondays...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lamca274 wrote a review Oct 2022
Auckland, New Zealand69 contributions63 helpful votes
We were pleasantly surprised by how nice this supposedly 3.5 star place. It had two bathrooms and bedrooms a pool and even a whole 18 hole mini golf course. Our hotel room was really beautiful and we had a great view of the ocean. But I would recommend going out for breakfast because my poached egg was more boiled than poached.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Go during the off season. Be prepared for lots of steps.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$193 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waiheke island resort and conference centre hotel waiheke island, waiheke island hotel
LOCATION
New ZealandNorth IslandAucklandWaiheke Island
NUMBER OF ROOMS
26
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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WAIHEKE ISLAND RESORT - Now $225 (Was $̶6̶8̶5̶) - UPDATED 2024 Hotel Reviews & Price Comparison (New Zealand) - Tripadvisor

Frequently Asked Questions about Waiheke Island Resort
Which popular attractions are close to Waiheke Island Resort?
Nearby attractions include Wild on Waiheke (2.4 km), Oneroa Beach (4.1 km), and Rangihoua Estate (3.1 km).
What are some of the property amenities at Waiheke Island Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Waiheke Island Resort?
Top room amenities include a kitchenette, a flat screen TV, and blackout curtains.
What food & drink options are available at Waiheke Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Waiheke Island Resort?
Yes, free parking is available to guests.
What are some restaurants close to Waiheke Island Resort?
Conveniently located restaurants include Casita Miro, Tantalus Estate Restaurant, and The Heke Waiheke.
Are there opportunities to exercise at Waiheke Island Resort?
Yes, guests have access to a pool during their stay.
Does Waiheke Island Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Waiheke Island Resort?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Waiheke Island Resort?
Many travellers enjoy visiting Stony Batter Historic Reserve (3.7 km).
Does Waiheke Island Resort have any great views?
Yes, guests often enjoy the ocean view available here.