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While the room was nice, the service le this place down.
We arrived looking for a place to stay after a long day travel. We had to wait at reception for a length of time for someone to come greet us and when they did...More
Welcoming, clean cut and efficient. This hotel delivered for us. A room with a view of the harbour, a poolside bar and friendly staff.
They sent us in to town for dinner and the recommendation was excellent
We were recommended this hotel by a local and decided to ignore the negative reviews. Am so glad we did. It was a large, spotlessly clean room with on suite. The white towels were soft and whiter than white. The bed linen and bed were...More
The room was clean and tidy, the bed was comfortable, you get two glasses and two cups, close to town, close to restaurants, I wasnt very happy about the $50 they take off the credit card for extras, there it nothing to have extra? recommend...More
Thank Christine C
Response from Pictonyachtclubhotel, General Manager at Picton Yacht Club HotelResponded 10 July 2018
Thank you for the feedback. $50 authorization is a part of our hotel check-in procedure which is also mentioned in the booking confirmation.
This authorized amount is released from our side on the day of departure and within 2-3 working days appears in...More
First, there was what appeared to be a condom wrapper lying next to the rubbish bin under the writing desk in our room ... how did the cleaner miss that?!
Second, not enough towels were supplied.
Third, there was heavy mould seen underneath the bath...More