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Four Points by Sheraton Ljubljana Mons has garnered appreciation for its friendly and professional service, with a nod to its membership benefits. The hotel's modern amenities, including spacious and well-maintained rooms, as well as a relaxing pool, are popular among guests, although opinions on value diverge due to costly breakfast and room rates.
The cleanliness is consistently applauded, contributing to the hotel's modern and comfortable atmosphere, despite some concerns about late-night noise. While the location is convenient for airport access, it may feel isolated to those seeking city center attractions.
Location
Inconvenient
Atmosphere
Modern
Rooms
Modern
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Well-appointed
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Very nice hotel, 10 minutes drive from the capital and 17 minutes from the airport. Very friendly and competent staff. An impeccable service.
The rooms are very comfortable and clean. The bedding is great.
The hotel is located in a quiet wood, although the highway is very close, no noise at all in the establishment which has free parking and a very nice swimming pool where we swam every day. Super nice, we were regularly only two, feeling like we enjoyed a private pool. There is also a sauna, and games (ping pong, billiards) on the same level as the pool.
There is a casino on the ground floor of the hotel, near the breakfast cafeteria, but we have not tested it.
The breakfast buffet is very full, and the food is good.
We had dinner every night at the hotel restaurant. Very good value for money, the proposals are varied and all very good and nicely presented. You can feel chefs love their job.
The only small downside, no offer of blankets or heated umbrellas for the outdoor terrace if you want to have a drink while smoking a cigarette.
We spent three perfect days in this very good value for money.
Keep it that way!
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Date of stay: December 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located around 10 minutes by car to city center, but with easy access to the highway as well and free parking. The reception is modern and the front desk team very helpful. We were kindly upgraded to a very modern room, carpet less, with very good space and nice forest view. Housekeeping was great, since they were able to accommodate our needs for curtains removal and deep cleaning due to our daughter being asthmatic. The Gym is well equipped and the indoor pool is also very nice to enjoy. Breakfast is also very nice, with plenty of different options to enjoy, not common at Four Points. Thanks for accommodating my gluten free needs and to have well addressed during our stay. We felt welcomed and recognized for being a titanium member. Thanks the whole team for the very good stay and special to Mrs. Anja Hribar that gave us a special attention.
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Date of stay: April 2024
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Location
Cleanliness
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anja Hribar, Marketing at Four Points by Sheraton Ljubljana Mons
Responded 14 Apr 2024
Dear Mr. Struve, I am delighted to read your thoughtful review of your recent stay at our property in Ljubljana. Your feedback means a great deal to us, and I am grateful for the opportunity to personally respond to your message. In the words of Maya Angelou, "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." Your kind words will be shared, serving as inspiration to continue delivering exceptional service to all our guests. I am thrilled to learn that you found our location convenient. Ensuring ease of access to both the city center and the highway, coupled with complimentary parking, is a priority for us to enhance our guests' experience. It brings me joy to hear that you appreciated the upgrade to our modern room with a picturesque forest view. Providing a comfortable and accommodating environment for our guests is paramount to us, and I'm pleased that our housekeeping staff could address your needs, particularly regarding your daughter's asthma. Moreover, I'm delighted that you enjoyed our well-equipped gym and inviting indoor pool facilities. We strive to create a sanctuary where our guests can unwind and rejuvenate, and I'm thrilled that you were able to take advantage of these amenities during your stay. Your positive remarks about our breakfast options, including the gluten-free choices, are truly appreciated. I also want to extend my gratitude for recognizing our efforts in welcoming and acknowledging you as a Titanium member. Your loyalty is deeply valued, and it was an honor to have you as our guest. We eagerly anticipate the opportunity to welcome you back to our property on your next visit to Ljubljana. Warm regards, Anja Hribar, Marketing & PR Manager
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M perfect place for those arriving by car in Ljubljana. Common areas really neat and clean. Quiet room, very comfortable bed, very clean. Clean and above all warm bathroom. It is an excellent solution knowing that you travel by car. Better to reach one of the park&ride car parks where you can leave the car on the outskirts and then take the bus. Parking in the center is limited and expensive. Alternatively, a taxi is also fine and costs around €15. There is a large car park where you can leave your car outside the hotel. Varied and quality breakfast. For me an ideal place for a 3 day stopover.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good things first. Rooms in new block are spacious and clean. Now not so good part. It's in Middleton nowhere. Most places to hang out are in the center. They use this to their advantage with overpriced breakfast (€24/head or €38/night for 2 people if prepaid for something you get in townplace in the US complementry). Half liter water and tea coffee bags are provided on day one and not refreshed even if you're staying 3 days or longer. Being a titanium member, I booked Marriott properties during our Europe trip, but this one was a mistake. There are so many properties for equivalent cost in and around city center where you would want to spend most of your time. Some staff is friendly while others can be very rude and curt. Avoid unless you are coming for Casino next door or for an event.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Try hotels in the city center.
Book rooms in new block, aka superior rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Four Points by Sheraton Ljubljana Mons
Responded 13 Aug 2024
Dear Anurag 707, Thank you for sharing your honest feedback about your stay. We appreciate your positive comments about the rooms. It's great to hear that you found them spacious and clean. We understand your concerns about the location, breakfast pricing, and amenities. Your feedback regarding the inconsistent service is also valuable. We will share your comments with the relevant departments to address these issues. We apologize for not meeting your expectations as a Titanium member. We value your loyalty and strive to provide exceptional experiences for our elite guests. Thank you again for taking the time to share your thoughts. Your feedback is essential for us to improve our services. Kind regards, Anja Hribar, Marketing & PR Manager
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We booked business room for family which was very good choice. We have been give a room on 3rd floor which was also very good choice. Hotel is situated 10-15 minutes to city centre and next to highway. It cost around 10-1 EUR when you take a taxi to city or hotel offer their own bus to city for price of 4 eur per person. Swimming pool is smaller around 12 metres long but perfect for relax after busy day. If you are looking for something great, relaxfull and not to be in the city with close proximity this hotel is for you.
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Date of stay: August 2024
Value
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Location
Cleanliness
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Four Points by Sheraton Ljubljana Mons
Responded 18 Aug 2024
Dear aussie200309, Thank you for taking the time to share your positive experience at our hotel. We're delighted to hear that you enjoyed your stay in our business room and found the third-floor location to your liking. It’s wonderful to know that our hotel’s location and transportation options met your needs. We’re also glad you found the pool a relaxing retreat after your busy days. Your kind words about our hotel are greatly appreciated and will be shared with our team. We hope to welcome you back for another enjoyable stay in the future. Sincerely, Anja Hribar, Marketing & PR Manager
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Hotel went through major renovation during Covid19 closure, and added totally new wing to its collection, along with underground garage, pool and spa facility. While garage was not yet open, along with the pool (which is rather nice looking even with no water), new wing is operational and I had my first stay in the new wing, which is gorgeous, nicely designed using local materials and traditions. While hotel is still located at the same spot as before and not so convenient to people without a car (although there is public bus available not far away), price was very low due to covid19 restrictions. Where were maybe max 10 rooms occupied during my stay, as only business related travel was allowed, making hotel with 200+ rooms very empty. Staff was nice as always, and my Platinum upgrade into suite was very welcome. Suite was really stunning, very nice even for longer stays, with very functional bathroom, double toiler facility, and wet-bar, fridge along with micro-wave. Double TVs with tons of programs. Very comfy bed. I also got unlimited bottled water supply, as tap water is still too rarely used and therefore not yet reliable. Breakfast was limited, but in new restaurant with only few items available as self-service and all others as waiter service. Parking is free and plentiful.
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Date of stay: April 2021
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anja Hribar, Marketing at Four Points by Sheraton Ljubljana Mons
Responded 2 Jul 2021
Dear PremiumFlyer74, Thank you for taking the time to write such a kind review; it is really appreciated. We are glad you had such a pleasant stay, and we are thrilled to welcome our Platinum members to our renewed Four Points by Sheraton Ljubljana. We are pleased to read that you enjoyed our services and brand new facilities and we hope the hotel will be having more rooms occupied soon. We are delighted that the team was able to make your time with us a memorable one. On behalf of all of our associates, I thank you again for your feedback, and we look forward to welcoming you back on your next visit to Ljubljana! Kind regards, Anja Hribar Marketing & PR Manager
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The 2020 Covid shutdown allowed the Sheraton to build a top notch new addition. Our platinum elite membership allowed us to get an executive suite and early check in. Knowing we were arriving early, I sent a message via chat so they were ready for us. Our room is spacious with contemporary cabinetry, a kitchen, separate living room and one and a half bathrooms. The room overlooks the forest and original building. Being new, everything is clean and fresh.
Staff are wonderfully friendly, helpful, and professional. We used the shuttle to get back and forth from town. This was very helpful. Our driver was very conscientious to make sure we were getting picked up. He went above and beyond. Extra kudos to him.
There’s a pool, sauna, and gym which we didn’t partake in but it looked inviting. We also didn’t partake in the restaurant or bar as we had eaten in town.
This is a great place if you want to relax and want a break fom the downtown scene.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anja Hribar, Marketing at Four Points by Sheraton Ljubljana Mons
Responded 6 May 2024
Dear Zendark30, Thank you for taking the time to share your experience with us. It brings us immense joy to hear that you had such a pleasant stay at Four Points by Sheraton. Your feedback is invaluable to us as it helps us ensure that we continue to deliver exceptional service to all our guests. We're thrilled that we met your expectations and provided you with a top-notch experience. It's wonderful to hear that your Platinum Elite membership allowed you to enjoy the benefits of an executive suite and early check-in. We're glad that our team was proactive in preparing for your arrival, ensuring a smooth and seamless experience for you. It's fantastic to know that you found your room spacious, contemporary, and well-equipped with modern amenities. The picturesque view of the forest and the original building must have added to the charm of your stay. We're truly grateful for your kind words regarding our staff. We take pride in providing friendly, helpful, and professional service to all our guests, and it's heartening to know that our team members contributed to making your stay memorable. We'll be sure to pass along your compliments to our shuttle driver, who went above and beyond to ensure your convenience and comfort. While you didn't have the opportunity to experience our pool, sauna, gym, restaurant, or bar during your stay, we hope that you'll consider exploring these amenities on your next visit. They're designed to enhance your relaxation and enjoyment during your time with us. Once again, thank you for choosing Four Points by Sheraton for your recent getaway. We look forward to welcoming you back soon for another rejuvenating stay away from the downtown hustle and bustle. Warm regards, Anja Hribar, Marketing & PR Manager
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We stayed here for one night before our departure from Ljubljana Airport the next morning. The hotel was clean and comfortable; we appreciated the American mattresses (ie one instead of two separate ones, which is more common in Europe) and the nice bathroom and great water pressure. Breakfast in the morning was a well-stocked buffet, although it was a little tricky to find (down below the ground floor and around a corner). We were also happy that parking for our car was included, and that we had a nice view of trees/forest outside our room's window.
We chose this hotel since it was close to the highway and made for quick access to the airport the next morning. It took us about 20 minutes to get there for our flight. It's not all that close to the Old Town and tourist areas of the city, but since we had our own car, we drove (10 or 15 minutes) and were able to find parking outside the tourist/pedestrian only areas fairly easily, even on a Saturday.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anja Hribar, Marketing at Four Points by Sheraton Ljubljana Mons
Responded 2 Oct 2023
Dear SnowyShasta, Thank you for taking the time to share your experience with us. We are thrilled to hear that your stay at our hotel was comfortable and convenient, mainly before you departed from Ljubljana Airport. We are delighted you found the hotel clean and comfortable and appreciated the American mattresses and the well-designed bathroom with excellent water pressure. It's beautiful that our breakfast buffet met your expectations, although we apologize for any confusion in locating it. We appreciate your feedback and will work on improving the signage for a smoother experience. We are pleased that our complimentary parking added to the convenience of your stay and that you enjoyed the view of trees from your room. We understand the importance of proximity to the airport, and we are glad that our location near the highway provided you with quick access to Ljubljana Airport. Your feedback regarding the ease of getting there in 20 minutes is valuable. We appreciate your flexibility in driving to the Old Town and tourist areas, and we are pleased to hear that you could find parking easily even on a Saturday. We sincerely thank you for choosing our hotel, and we hope to have the pleasure of hosting you again in the future. If you have any further suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Have a safe travels, and we look forward to welcoming you back! Best regards, Anja Hribar, Marketing & PR Manager
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We just returned from Slovenia and stayed at the 4 Points Sheraton when in Ljubljana. The rooms were clean and spacious, with a nice pool and facilities. The only negative was the carpets in the hallway on our floor, which should be repaired or replaced, as you could trip on the raised sections.
The hotel was a bit far from downtown Ljubljana [5km], but it made for some good walks through the park and sightseeing as we made our way downtown. We usually took a cab, about 10 Euros, and Metro Taxi’s app and services were good.
Recommend that the hotel enhance its current shuttle service. Especially during the high peak season. Add a few morning and night runs downtown for your guests. It was an excellent service when you had the 5 p.m. and 7 p.m. shuttle, but it was inconsistent. We would have used it more, even at 4.00 Euros per person, as it was convenient when it did run.
My wife and I also needed to call out the hotel staff, which were great!
Especially Kristof and Tanja at the bar, who always cared for us when we sat outside at night and helped us with all our sightseeing questions. Also, Mandic’ the hotel concierge, who went “above and beyond” to help us.
These staff members make your hotel worth returning to and made our vacation a memorable one.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anja Hribar, Marketing at Four Points by Sheraton Ljubljana Mons
Responded 6 Sept 2023
Dear F6843FNjohnm, We appreciate you taking the time to provide us with your valuable feedback, and we are delighted to hear that your overall experience was positive. It's wonderful to know that you found our rooms clean and spacious, and that you enjoyed our pool and facilities. We strive to maintain a comfortable and welcoming environment for all our guests. We apologize for the inconvenience caused by the condition of the carpets in the hallway on your floor. Your feedback is important to us, and we will address this issue promptly to ensure the safety and comfort of all our guests. We appreciate your suggestion regarding the enhancement of our shuttle service. Your input is invaluable as we continuously aim to improve our services. We will certainly consider adding more morning and night runs during peak seasons to better accommodate our guests' needs. It warms our hearts to hear about the positive interactions you had with our staff members. We take great pride in our team's dedication to providing exceptional service, and your recognition of their efforts is greatly appreciated. We will be sure to pass on your compliments to them, as they will be thrilled to know they made your stay memorable. We are grateful for your recommendation and look forward to welcoming you back to Four Points by Sheraton in the future. If you have any further feedback or suggestions, please do not hesitate to reach out. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again soon. Warm regards, Anja Hribar, Marketing & PR Manager
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I chose the Sheraton for a recent six-day stay in Ljubjana, and am very happy with my choice. The hotel itself is excellent, and is among the best ones in the Sheraton/Marriott chains I've ever stayed in. The facilities are modern, the room was spacious and had everything I needed, and the hotel amenities were terrific. I really liked the restaurants, both the one for the breakfast buffet and the regular one for lunch and dinner. While neither was inexpensive, I thought prices were reasonable for the quality offered. Service in both was excellent.
One point worth considering before choosing to stay here is that it is not within walking distance of downtown Ljubljana, so transportation is required. The hotel offers a shuttle service a few times a day at low rates. If you are around in town, it is helpful to be able to call the hotel to let them know you plan to take the shuttle. Taxi services are also available, but it is a good idea to check that the drivers speak English and accept credit cards: I found that this wasn't always the case.
What made my stay at the Four Points stand out was the quality of the service I received from the front desk. I had to rely on them more than in a typical trip because English isn't universally spoken in Ljubljana, so their help was needed in many situations. The service I received from everyone in the front desk was consistently high quality, and they were always pleasant, polite and patient. While everyone was excellent, I would single out Emilija for the sheer number of times she kindly assisted me with all types of requests.
I really enjoyed my stay at the Four Points, and would definitely stay here if I return to Ljubljana. Hvala! (That's Slovenian for thank you.)
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Four Points by Sheraton Ljubljana Mons
Responded 4 Sept 2024
Dear EBGS2, We are delighted to hear that you had such a positive experience during your recent stay at the Sheraton Ljubljana. Your kind words about our hotel, its facilities, and our staff are truly appreciated. We are glad that you found our restaurants to your liking. We strive to offer a high-quality dining experience for all of our guests. Regarding transportation, we appreciate your feedback about the shuttle service. We will continue to monitor and improve our shuttle schedule to provide the best possible convenience for our guests. We are particularly pleased to hear about your positive experience with our front desk staff, especially Emilija. We are proud of our team's commitment to providing exceptional service to all of our guests. Thank you again for choosing the Sheraton Ljubljana. We hope to have the opportunity to welcome you back in the future. Sincerely, Anja Hribar, Marketing & PR Manager
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Hi Bobbo
This hotel is pretty well isolated, on a bit of a hill, so I would not recommend it without a car. You will have to catch a cab or walk quite a way to the nearest bus stop which is a bit tricky.
Best if you can find a hotel in town where you can walk to most sights.
Regards
1. There is ample parking at the hotel, but taking a taxi would be much easier.
2. IIt was under $10 to the city centre.
3. No Uber or Lyft but plenty of friendly taxi drivers. The guy I used lived in Wisconsin for a while and even explained a few points of interest on my way downtown.
There are more places to choose from in the Ljubljana area.
PRICE RANGE
$149 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mons hotel ljubljana
FORMERLY KNOWN AS
Mons Hotel
LOCATION
SloveniaUpper Carniola RegionLjubljana
NUMBER OF ROOMS
236
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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