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HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, German
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Walk-in shower
Bath / shower
Soundproof rooms
Room service
Safe
Telephone
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Location
Slovenska Cesta 16, Ljubljana 1000 Slovenia
Occidental Ljubljana
145 reviews
Getting there
Great for walkers
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The Occidental Ljubljana receives acclaim for its prime central location close to the old town and modern, clean accommodations, with guests often highlighting the hotel's stylish atmosphere and comfortable beds. While the service elicits mixed feelings, ranging from commendation for staff friendliness to criticisms of unprofessionalism, the amenities and technology-forward design are generally well-received despite some functional critiques.
However, guests have called out concerns regarding the value, citing hidden charges and an expensive breakfast as detracting factors.
Location
Central
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
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Very satisfied with the four night stay in this new modern hotel. The layout of the room was somewhat unusual with the sink separated from the toilet but I didn't see this as a problem. Otherwise the room was high standard; very clean, comfy bed&pillows and excellent aircon (it was really hot in Ljubljana!). Castle view from the room's window was an extra bonus.
Especially enjoyed the location of the hotel, everything was within the short walking distance and even a Lidl supermarket in the same building downstairs. All the staff members were really friendly and helpful. Good European style breakfast buffet.
The hotel can organize a taxi to the airport with the fixed fee of 40€.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Ljubljana
Responded 31 Jul 2024
Dear Guest, Thank you for your detailed and positive review! We’re delighted to hear you were very satisfied with your stay at our hotel. It's wonderful to know you appreciated the high standard of your room, the cleanliness, the comfy bed and pillows, and the excellent air conditioning, especially during the hot weather in Ljubljana. We’re glad you enjoyed our central location, with everything within walking distance. It's great to hear that our friendly and helpful staff, as well as our breakfast buffet, made your stay even better. We hope to welcome you back on your next visit to Ljubljana! Best regards, Oskar Jaskowiak, Assistant General Manager
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Great location and quiet rooms. Good value for money. Unfortunately, little storage space. The door holes by the sliding toilet door and the shower as well as the shower fittings are an imperative for guests with rheumatic or arthritic hands! The toilet door cannot be left open, otherwise a motion detector will constantly turn on the lights.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This is a nice hotel in a great location. Before arrival I emailed and asked for a quiet room on a specific floor. No problem, when we arrived we got what we had asked for. We had a city view room. Huge bed, good air-conditioning, windows in room opened for fresh air. Fridge, good WiFi. The negatives were.....no complimentary bottled water on arrival, layout of bathroom....there is no privacy. You undress in room before you enter the shower and dry yourself outside the shower. When you flushed the toilet, water splashed out on to floor. Water was also leaking from the flush button on the wall. Our soap containers fell off the wall during our stay and left there. They are stuck to the wall with two sided tape...ridiculous. Breakfast. This is served on the ground floor. Big room. Breakfast was good. Unfortunately the hot offering was always lukewarm though. For the three nights we were there they had only flavoured teas...no English Breakfast Tea. The staff didn't really care about this, they just shrugged their shoulders and simply said it was all gone. It was however available in our bedroom. I had to remember to bring the tea from my room to the breakfast room. It is a nice hotel with a good buzz and I would stay there again if I ever returned to beautiful Ljubljana.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:About a 15 minute walk from bus and train station.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at a hotel in Ljubljana from 8th to 12th September 2024, booking three rooms for six people, including breakfast—or so I thought. After checking out, I was told everything was fine, only to receive an email later with an additional charge of over €200 for breakfast. Apparently, the booking only included breakfast for one person, despite booking for six, and the hotel failed to inform us of this at both check-in and check-out. This felt like a hidden cost they deliberately kept quiet about throughout our stay.
To make matters worse, the fire alarm went off at 5 AM on the 10th, disrupting our sleep. The hotel’s "compensation" for this inconvenience? A glass of beer—hardly worth it, especially considering the surprise breakfast fees.
The staff were also unwelcoming, adding to the overall disappointment. I booked this hotel based on its glowing reviews, but now I can’t help but wonder if they were paid or fake. Save your money and look elsewhere—this hotel is not worth the hassle or the hidden charges.
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Date of stay: September 2024Trip type: Travelled with family
Room Tip:Don't stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Ljubljana
Responded 16 Sept 2024
Dear Nicholas, Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience did not meet your expectations. Regarding the additional breakfast charge, we sincerely apologize for any confusion or lack of communication surrounding this matter. While the charge itself was correct, we regret that the details were not made clearer to you. We will be working with our team to ensure that such misunderstandings do not happen in the future. We also deeply regret the disruption caused by the fire alarm in the early hours of the morning. We fully understand how inconvenient this must have been, and we apologize if our compensation gesture did not meet your expectations. Rest assured, we will review our response to such incidents to better handle these situations in the future. As for the service you received from our staff, we are disappointed to learn that it did not reflect the welcoming environment we strive to provide for all of our guests. We will be addressing this internally to ensure that all guests feel comfortable and well-cared-for throughout their stay. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide a more positive experience. Kind regards, Oskar Jaskowiak, Assistant General Manager
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I had an issue with my "deluxe room with terrace" as I felt it didn't offer me the view I was sold - rather than the castle in the advertised pictures I looked out onto a rather ugly tower block. I knew there was availability the next day and that my room was the only one without a view so asked if I could move and was told "maybe" (I knew there was availability checking online myself). The next day I was told there was a room available and to move in the afternoon, but when I came back in the afternoon it had been given to someone else. I know it's a first world problem but I was really annoyed that they'd done this as it just seemed spiteful, so after I asked to complain they did end up finding a room in the next category above for me, but this was all done with an attitude - I asked to move, there was a room free, so why was I not just simply moved?!
Apart from that issue the hotel was fine - it's brand new and as others have said the design is a bit quirky with bathrooms not necessarily being very private but I was on my own so that didn't bother me. The WiFi was fast, air conditioning worked great in the middle of summer, and noise proofing was excellent. The small fridge was great for storing drinks. A small bug bear though was that a "king" bed is actually 2 singles pushed together and the gap between them is noticeable. The location was great - very close to the old town and all it's sights, with a bus stop right outside and a handy Lidl supermarket directly underneath.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Room 601 has a terrace but does not look onto the castle - this may not bother some people but...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Ljubljana
Responded 16 Aug 2024
Dear Guest, Thank you for your review. We sincerely regret that your experience at our hotel was not entirely satisfactory, particularly regarding the view from your room and the room change process. We appreciate you highlighting these aspects, as they help us to continuously improve our services. We are pleased to know that, aside from this issue, you enjoyed our hotel, its modern design, and amenities such as fast WiFi, air conditioning, and soundproofing. We also take note of your comments about the bed and bathroom design. We are glad that our location, close to the old town and with easy access to public transportation, was to your liking. We hope to have the opportunity to welcome you again and provide you with a more pleasant experience in the future. Kind regards, Oskar Jaskowiak, Assistant General Manager
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Excellent location. Close to all tourist attractions, the restaurants, the excellent Maxi supermarket and the train and subway station. It is next to Congress Square (Kongressni Trg) where was the countdown for the entrance of the New Year and with beautiful pyrotechnic show in the castle. The choice could not be better because it was very cold. The dinner at the restaurant with live music was also great, all the dishes were delicious though it had many flaws in the elaboration. The hotel has a beautiful hall with 2 natural trees and plenty of clarity. The room is optimized, hi-tech, although not being large perfectly accommodates 2 people with large bags. The only problem is the heating of the room, although we read the instructions and tried several times to lower the temperature we could not. The air gets extremely dry and hot even opening the window a bit. Maybe as we stayed 1 week after 2 nights we started to suffer more. Another difficulty was accessing the smart TV via the iPhone. But after reading “help” on TV we saw that accessing the IOS system would need another remote control that I had to pick up at the reception (I think it doesn’t cost at check-in to talk about it). The shower is great despite the box being completely closed which for me was bad because I have rosacea. Unfortunately we did not have good nights of sleep but the room is great, everything new and perfect. The staff are helpful, polite and kind. Breakfast is very good and the space where it is served is very nice. The gym is great, very modern appliances. It is an excellent hotel in its category and I recommend especially if you are out of high season (which was not my case).
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Review collected in partnership with Barcelo Hotels & Resorts
Automatically translated
Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Occidental is a very nice hotel, modern, located in the middle of Ljubljana, with very friendly receptionists. The rooms are large, nicely decorated, very good beds. Breakfast was too expensive for us at 18 € per person, but there is a Lidl right in front of the hotel where you can equip yourself with all kinds of food stuff. Room had AC, which was very important in midsummer! Price per night was for Slovenian standards at the upper limit, but acceptable for international travelers.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location perfect, you are in the center of the city. Hotel is very clean, helpful people. This is some new concept where you do not have regular walls in bathroom. So no intimacy at all. Yes you have separate toilet and shower, but this is some kind of glass, so no sound isolation. It is ok if you stay alone in the room, in any other case it is not ok. When you wash your teeth, you are doing that i fron of others who are in room with you. When you want to finish shower and step outside you cannot because first you have to get dressed under the showe, because when you step outside, everyone in room sees you. No intimacy at all. Not recomended even for love couple. But if you are staying alone, perfect, and perfect location.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Ljubljana
Responded 24 Apr 2024
Dear Tanja, We appreciate that you took the time to share your experience with us. It is heartening to read your positive remarks on the cleanliness of our facilities and the helpfulness of our staff. These elements are fundamental to the experience we strive to provide, and we are pleased they contributed positively to your stay. We regret to learn that the bathroom design did not align with your preferences for privacy. Our accommodations are uniquely designed to offer a blend of modernity and comfort, and we apologize if this aspect was not to your liking. We understand that different design choices may resonate differently with each guest, and we will take your feedback into consideration. Nonetheless, we are delighted to hear that you found our location convenient for exploring the beautiful old town of Ljubljana. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Ljubljana. Best regards, Eva Belokostolska, General Manager
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We loved this brand-new hotel, open less than a year. They got everything exactly right. There’s a cool, stylish lobby with gentle music to welcome you in. The receptionists are all very professional and helpful.
Our room was seriously cool. Modern rooms with the latest technology but also with playful elements. The aircon and other functions are controlled by a no-touch screen by the door. The most unusual design element was that the bathroom is only separated from the bedroom area by bars. High ceilings and nice and light, thanks to the huge windows. Our room was extremely quiet - we didn’t hear anything from the inside or outside. Lots of plugs for our devices . Comfy bed. Mini fridge, a safe and a clothes steamer to get rid of all those annoying creases (the first time I’ve seen that in a hotel).
Great location in the centre of town.
The only suggestion I’d have for the hotel is to provide some instructions for the TV and the no touch buttons by the door for those of us who aren’t quite so techie. Or perhaps we missed them!
We didn’t try breakfast or the gym.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Ljubljana
Responded 28 Aug 2024
Dear Guest, Thank you for your wonderful review! We’re delighted to hear that you loved our hotel and that everything met your expectations. It’s great to know that you enjoyed the stylish atmosphere of our lobby and found our reception team to be professional and helpful. We’re especially pleased that you appreciated the unique design and technology in your room. It’s fantastic that you found the room quiet and comfortable, with everything you needed for a pleasant stay. We appreciate your suggestion about providing instructions for the TV and touch panel. We’ll definitely take that into consideration to make things easier for all our guests. We hope to have the pleasure of welcoming you back on your next visit. Thank you again for your kind words! Best regards, Oskar Jaskowiak, Assistant General Manager
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Nice new hotel. Fantastic location to markets, restaurants, cafes, and easy to walk to sites. Modern room that includes USB ports for easy charging of phones without a converter. Great size mini fridge. Very large bed with comfortable pillows. There was even a steamer in the room. Great air conditioning (we were there when it was very hot out). Quiet stay. Very nice facilities from the lobby seating areas to the gym.
The only negative was the sensor light in the toilet room (shower was in separate room from the toilet). If you leave the sliding door open, the light just turns off and on all the time if you move by the sink area. And the light is disruptive overnight if you don’t want it on to use the toilet or bathroom area. Also the toilet didn’t flush well and would very aggressively shoot dirty toilet water out of it all over the toilet on to the bathroom floor like a tidal wave even if you had the lid down. So gross. But these are all things the hotel could likely fix; and all that being said I would definitely stay here again and would recommend this hotel in general.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Ljubljana
Responded 23 Jul 2024
Dear Guest, Thank you for your detailed feedback and for choosing our hotel. We're pleased to hear that you enjoyed our location and the modern amenities. We appreciate your comments regarding the sensor light and the flushing issue. We’re sorry for any inconvenience these may have caused and will work to address them to enhance our guest experience. We're delighted that you would stay with us again and recommend our hotel. We look forward to welcoming you back in the future. Kind regards, Oskar Jaskowiak, Assistant General Manager
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There are more places to choose from in the Ljubljana area.
PRICE RANGE
$140 - $262 (Based on Average Rates for a Standard Room)
LOCATION
SloveniaUpper Carniola RegionLjubljana
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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