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Mercure Kasprowy Zakopane

Traveller (559)
Room & Suite (160)
Dining (83)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Kasprowy Zakopane is a 3 hotel situated on the picturesque Polana Szymoszkowa glade, close to a hot spring pool and a ski slope (open only during ski season). The hotel prides itself on the highest quality services and most beautiful views of the Tatra Mountains.Mercure Zakopane Kasprowy offers 288 rooms, 12 fully furnished conference rooms for 1,150 guests as well as three restaurants, a bar and disco. After an active day, you can use the pool, sauna, fitness centre, beauty parlour, junior club and mini club for the little ones as well as a reading room.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Room service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Ski In/Ski Out
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS
1,213Reviews
666Photos
13Q+A
100Room tips
Traveller rating
  • 525
  • 412
  • 183
  • 55
  • 39
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Popular mentions
I recommend this site for family relaxation, skiing, walking ... The hotel has nice rooms, offers a perfect diet, modern wellness, ... It is near the center Zakopane - very nice town, good shopping, kind people, ... I recommend a trip (by cable car) to the Kasprowy Wierch -
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Review collected in partnership with this hotel
Building from outside do not look very attractive, but from the time what you will enter is just beautifully designed, with touch of modern but still traditional concept. Room was nice and clean. Fantastic spa, very clean, new. Breakfast nice with good selection of food and
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Review collected in partnership with this hotel
Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 4 days ago
Dear Sir, Thank you for your positive review. We are most grateful of you taking the time to share your experience of Mercure Kasprowy Hotel. It was a pleasure to have you staying with us and I am delighted to read that you enjoyed your stay. Hope we will have the pleasure of welcoming you in Mercure Kasprowy Zakopane again and your next visit will be as pleasant as the previous one. Yours sincerely, Sebastian Nocuń General Director
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Dreams about great vacation come true here. The absoletely greatest food, stylish rooms and the most luxurious wellness I have ever been. Sorry, not just wellness, the hotel is the best I have ever been to. This was out forth stay here and can't wait for the next.🤗
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Review collected in partnership with this hotel
Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 5 days ago
Dear Madam, Thank you for your positive review. We are most grateful of you taking the time to share your experience of Mercure Kasprowy Hotel. It was a pleasure to have you staying with us and I am delighted to read that you enjoyed your stay and look forward to returning to the hotel in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sebastian Nocuń General Director
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We were very happy with breakfast and dinners; spa was excellent, however the bar service in the lobby was rather poor - after a while we found out you need to go and order at the bar - as we were group of 6 it was rather inconvenient, restaurant starts at 1pm only so when you
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Review collected in partnership with this hotel
Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 1 week ago
Dear Madam, Thank you for your time to share the experiences of staying in our hotel with us. We are delighted that you enjoyed your stay, food and our new Wellness & Spa centre. Thank you for all comments, because every comment is important to us, so that we can get higher the quality of our services. Hope we will have the pleasure of welcoming you in Mercure Kasprowy Zakopane again. Yours sincerely, Sebastian Nocuń General Manager
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What's nice, View - The good view of Tatra mountains is literally stunning. Location - Next to one ski cableway and Gubałówka with own bus to city center and Kasprowy Wierch Facilities - Spa experience with wide selections (the zakopane sauna, sun bathing, thorn house,
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Review collected in partnership with this hotel
Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 1 week ago
Dear Guest, Thank you for your review. We are happy that you had an enjoyable stay and you enjoyed the view, location and our Wellness & Spa centre. We also apologize for the inconvenience you had while you stay. Hope we will have the pleasure of welcoming you again. Yours sincerely, Sebastian Nocuń General Director
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Vue sur Zakopane
another mountain view
Mountain view
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Dear Madam, the best way to make reservation and get informations about rooms and prices is contact with our reservation departament. Email address: rezerwacja@kasprowy.pl Best regards Mercure Kasprowy Zakopane Hotel
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Hello, I stayed here in December 2018. My room was easily big enough for two cots for the children. Frankly, the bed has room for a family of four. I think there was a door to an adjoining room. Right by the ski slope, this is a great place for families. The desk staff speak English and would be happy to explain what they can offer to you.
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It’s roughly £10-£15 per day per adult... so my husband informs me! May see you, we will be there in February too!! Can’t wait!!
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Hello, it can be double room with extra bed for child or studio- 2 connected rooms, than parents and child have got their own rooms. Best regards Mercure Kasprowy Zakopane Hotel
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Good morning, yes, there is possibility to prepare food for vegans. You just need to inform reception while checking in. Best regards Mercure Kasprowy Zakopane Hotel
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"exclusive room"
"Standard room"
"All rooms are great "
"Pay a bit more to go for a deluxe room. There is a big difference. "
"Rooms did not meet 4 stars hotel standard Some Travelodges in Uk have better rooms "
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PRICE RANGE
US$61 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure kasprowy zakopane hotel zakopaneaccor kasprowy zakopane
LOCATION
PolandSouthern PolandLesser Poland ProvinceZakopane
NUMBER OF ROOMS
288
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