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Novotel Krakow City West

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Traveller (442)
Room & Suite (219)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Dear Sirs, we kindly inform you that starting mid-October, we are commencing another part of our modernization program. This time, the renovation works will be carried across the corridors and our bedrooms. We would like to reassure you that our teams work hard to minimize any negative impact on your stay with us during this time. Please do accept our sincere apologies for any inconveniences but also we count on your understanding as these modernizations are necessity for our Guests’ comfortable stay.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Quiet
HOTEL CLASS
Hotel links
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Special Offer:CHEAPEST ONLINE RATES!
Hotel deals
Location
Full view
41Car recommended
Grade: 41 out of 100
26Restaurantswithin 1 km
2Attractionswithin 1 km
Reviews & more
1,440Reviews
578Photos
52Q+A
94Room tips
Traveller rating
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Popular mentions
We had a beautiful holiday and magical Christmas . Wonderful hotel , friendly , helpful staff . Great rooms very clean . A really very very good hotel to stay if you are in Krakow very good connection to the centre . Bus , free shuttle taxi and for people who like to walk it's a
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Review collected in partnership with Accorhotels.com
Hotel's Favourite
I've been several times to Krakow Novotel in Bronowice. The rooms are modern, clean and comfortable. The hotel has no problem with parking space which usually is an issue in a city like Krakow. It is localted in a peaceful area, but it is also communicated with the centre with
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We’ve been helped with our request of a tour and a transfer from the hotel towards auschwitz-Birkenau and we been helped by the friendly and professional receptionist Karolina, she booked the tour and printed the tickets, the hotel restaurant is also great with lovely staff and
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All staff were very positive and friendly. Food in Bar was good quality and there was a good selection.of food on the menu. We were disappointed that the swimming pool was not available however Reception offered us the option of using all of the sporting facilities, including
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Review collected in partnership with Accorhotels.com
Response from WojtekKGEMKrakow, Guest Relations Manager at Novotel Krakow City West
Responded 13 Dec 2018
Dear Stevereadcon, Thank you for your review and feedback. Apologies for the drawbacks about the swimming pool and renovation works. Hope you will stay with us again in the future. Kind regards, Wojtek Kogut Guest Experience Manager Krakow
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Location: the hotel is conveniently located for business travellers working in the west of the city. You can exit towards Armii Krajowej via the parking lot (there is an access gate). Reception: very fast check-in and check-out done on tablet by one of the receptionists, which
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Response from WojtekKGEMKrakow, Guest Relations Manager at Novotel Krakow City West
Responded 5 Dec 2018
Dear KissTheRottweiller, Thank you very much for your review and feedback. We are glad you had a good time with us. We are grateful for your words of appreciation of our hard work. When are you coming back? Kind regards, Wojtek Kogut Guest Experience Manager Krakow
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Photo provided by managementNovotel Krakow City West
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Novotel Krakow City West Hotel
Novotel Krakow City West Hotel
Novotel Krakow City West Hotel
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12345644
Is the swimming pool and sauna open yet?
It was not open when I visited the hotel in July.
1 vote
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Is the swimming pool and sauna open yet?
Hello, I am sorry but these facilities are still closed. Apologies for the inconveniences. Kind regards, Wojtek Kogut Guest Experience Manager Krakow
0 votes
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From hotel to city centre it's 30zloty and to airport last time i paid 80zloty. Hotel offer free shuttle to and from centre twice a day. Can't remember the times. It takes about 30 minutes to walk from hotel to centre
1 vote
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Dear Claire, Thank you for your interest in our hotel. Indeed, we are now renovating our property and we were forced to close our swimming pool. I cannot confirm at this stage that all renovations will be completed within two weeks. Please let me know if you have any further questions. Kind regards, Wojtek Kogut Guest Experience Manager Kraków
1 vote
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12345611
"Ask about high level rooms."
"Rooms not facing the main street are quieter"
"I stayed on the VIP floor (floor 7) not sure what the regular floors are like."
"Beware of expensive breakfast. 7th and 11th floor really good"
"Ask in advance which room you are getting (safe, double bed, renovated, etc.)"
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12345619
PRICE RANGE
US$43 - US$79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel krakow bronowice hotel krakowaccor krakow bronowicekrakow novotel
FORMERLY KNOWN AS
Novotel Krakow Bronowice
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
305
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