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Novotel Krakow City West

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Traveller (437)
Room & Suite (220)
Traveller (437)
Room & Suite (220)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Dear Sirs, we kindly inform you that starting mid-October, we are commencing another part of our modernization program. This time, the renovation works will be carried across the corridors and our bedrooms. We would like to reassure you that our teams work hard to minimize any negative impact on your stay with us during this time. Please do accept our sincere apologies for any inconveniences but also we count on your understanding as these modernizations are necessity for our Guests’ comfortable stay.
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Property amenities
Channel 1
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Room Service
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
Hotel deals
Location
Full view
41Car recommended
Grade: 41 out of 100
38Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews (1,409)
Filter reviews
620 results
Traveller rating
257
267
73
14
9
Traveller type
Time of year
LanguageEnglish
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257
267
73
14
9
Show reviews that mention
All reviews free shuttle shuttle service old town swimming pool and sauna krakow city bus stop town centre stayed here for two nights walk in shower the hotel offers mini bar reception area reception staff public transport lovely hotel scrambled eggs min walk
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1 - 5 of 620 reviews
Reviewed 1 week ago via mobile

OK so I knew we were out of town. Uber App gave us ride to centre for around £3 so not an issue. Staff first class friendly and efficient. Food well priced in evening restaurant well cooked and plentiful. Breakfast busy even at 6 am...More

Thank RayTopple
Hotel's Favourite
Reviewed 26 September 2018 via mobile

Thank you so much to the staff of this hotel for making our 4 day break so enjoyable. From the moment we got there when they left a birthday cake for my daughter to the offer of free transport to another hotel to use a...More

Thank Ghggvhh
Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 27 September 2018

Dear Ghggvhh, Thank you for your kind review and feedback. We are really happy you had a nice stay with us. Once again Happy Birthday to your daughter! Hope you will stay with us again in the future. Wishing you all the best, Wojtek Kogut...More

Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
Reviewed 1 week ago

Novotel Krakow City West Hotel is a nice four-star hotel trying to provide excellence service and situated about 3.5 Km from city center (Main Market Square or Rynek Glowny) and about 9 Km from John Paul II Balice International Airport. I found very good and...More

Thank konstantinosd965
Response from WojtekKGEMKrakow, Guest Relations Manager at Novotel Krakow City WestResponded 2 days ago

Dear Konstantinosd965, Thank you very much for your long review and feedback. Thank you also for your time for doing so. We are really glad and happy you had a good stay with us. Look forward to welcoming you again! Best regards, Wojtek Kogut Guest...More

Reviewed 2 weeks ago

There's not much to dislike, except possibly the speed of service at the bar. The location could be better if you're a tourist, but the 45 min walk to the wonderful town centre is invigorating.. and there's always the bus, which stops right outside the...More

Thank PinkPantherGrenada
Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 2 weeks ago

Dear PinkPantherGrenada, Thank you very much for your review and feedback. Did you know our hotel offers twice a day, free shuttle service to another Novotel which is located right next to Wawel Castle? Also, there is a bus stop right next to our hotel...More

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Questions & Answers
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redspelly
3 September 2018|
AnswerShow all 2 answers
Response from Linda E | Reviewed this property |
It was not open when I visited the hotel in July.
1
Vote
redspelly
3 September 2018|
AnswerShow all 2 answers
Response from WojtekKGEMKrakow | Property representative |
Hello, I am sorry but these facilities are still closed. Apologies for the inconveniences. Kind regards, Wojtek Kogut Guest Experience Manager Krakow
0
Votes
redspelly
13 August 2018|
AnswerShow all 4 answers
Response from malcolm c | Reviewed this property |
From hotel to city centre it's 30zloty and to airport last time i paid 80zloty. Hotel offer free shuttle to and from centre twice a day. Can't remember the times. It takes about 30 minutes to walk from hotel to centre
1
Vote
Room Tips
"Rooms not facing the main street are quieter"
konstantinosd965
1 week ago
Read review
"I stayed on the VIP floor (floor 7) not sure what the regular floors are like."
Z9824PJdaves
4 weeks ago
Read review
"Beware of expensive breakfast. 7th and 11th floor really good"
RodrigueCZ
9 Oct 2018
Read review
"Ask in advance which room you are getting (safe, double bed, renovated, etc.)"
MosheN769
3 Oct 2018
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PRICE RANGE
US$41 - US$75 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel krakow bronowice hotel krakowaccor krakow bronowicekrakow novotel
FORMERLY KNOWN AS
Novotel Krakow Bronowice
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
305
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