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Dear Sirs, we kindly inform you that starting mid-October, we are commencing another part of our modernization program. This time, the renovation works will be carried across the corridors and our bedrooms. We would like to reassure you that our teams work hard to minimize any negative impact on your stay with us during this time. Please do accept our sincere apologies for any inconveniences but also we count on your understanding as these modernizations are necessity for our Guests’ comfortable stay.
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Refrigerator in room
Good to know
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Grade: 41 out of 100
38Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Armii Krajowej 11 Street Armii Krajowej 11, Krakow 30-150 Poland
All reviews free shuttle shuttle service old town swimming pool and sauna krakow city bus stop town centre stayed here for two nights walk in shower the hotel offers mini bar reception area reception staff public transport lovely hotel scrambled eggs min walk
OK so I knew we were out of town. Uber App gave us ride to centre for around £3 so not an issue.
Staff first class friendly and efficient.
Food well priced in evening restaurant well cooked and plentiful. Breakfast busy even at 6 am...More
Thank you so much to the staff of this hotel for making our 4 day break so enjoyable. From the moment we got there when they left a birthday cake for my daughter to the offer of free transport to another hotel to use a...More
Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 27 September 2018
Thank you for your kind review and feedback.
We are really happy you had a nice stay with us. Once again Happy Birthday to your daughter!
Hope you will stay with us again in the future.
Wishing you all the best,
Reviewed 1 week ago
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Novotel Krakow City West Hotel is a nice four-star hotel trying to provide excellence service and situated about 3.5 Km from city center (Main Market Square or Rynek Glowny) and about 9 Km from John Paul II Balice International Airport.
I found very good and...More
Response from WojtekKGEMKrakow, Guest Relations Manager at Novotel Krakow City WestResponded 2 days ago
Thank you very much for your long review and feedback. Thank you also for your time for doing so.
We are really glad and happy you had a good stay with us.
Look forward to welcoming you again!
There's not much to dislike, except possibly the speed of service at the bar. The location could be better if you're a tourist, but the 45 min walk to the wonderful town centre is invigorating.. and there's always the bus, which stops right outside the...More
Response from Wojtek K, Guest Relations Manager at Novotel Krakow City WestResponded 2 weeks ago
Thank you very much for your review and feedback.
Did you know our hotel offers twice a day, free shuttle service to another Novotel which is located right next to Wawel Castle? Also, there is a bus stop right next to our hotel...More
Response from malcolm c | Reviewed this property |
From hotel to city centre it's 30zloty and to airport last time i paid 80zloty. Hotel offer free shuttle to and from centre twice a day. Can't remember the times. It takes about 30 minutes to walk from hotel to centre