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4.0
#5 of 30 hotels in Sopot
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience maritime magic in the resort town of Sopot, just 12 kilometers from Gdansk and 10 kilometers from Gdynia. Surrounded by Art Nouveau townhouses and villas, the Radisson Blu Hotel, Sopot, is nestled in a serene setting of beautiful gardens, historic parks, and sandy beaches that lead out to Europe's largest wooden pier. Choose from 219 rooms, suites, and apartments, some of which are outfitted with balconies giving way to gorgeous park and sea views. Stylish and elegant or bright and timeless, our different room types all provide ultimate comfort and relaxation. Outdoor enthusiasts will find plenty of exciting activities at hand, while guests seeking repose can visit our spa facilities, complete with a 25-meter pool, two hot tubs for 10-persons each, dry and steam saunas, tepidarium, mud bath, and outdoor sauna house with dry sauna for 40-persons.
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It is very nice property with nice rooms, absolutely gorgeous and spacious SPA/swimming pool/sauna area. Very sensible pricing in the restaurant and for the room minibar. Normally I avoid it, but it was so reasonable we ate a few times in the restaurant and used minibar. Shrimps with Zuchini were best shrimps I think I ever had. Unfortunately I experienced extremely high number of rather small issues showing inadequate management and procedures. 1. Receptionist tried to refuse upgrade I was entitled to. 2. Room desk very small, shaking. 3. Unstable cofffe table. 4. Glass protection at stairs with hand marks (during Covid!). 5. Spa reception not occupied, no signs to pool. 6. No signs outside jaccuzzi available, no signs to exit where you need card. People exiting directly from the pool, but you could not return without a card! 7. Chromecast on TV was not working. 8. Room with one bed, but made of two joined beds, uncomfortable. Two separate duvets provided. 9. Bathrobes available only in size L, one filthy. 10. Directed to the bf area even though I asked for a'la carte bf. BF room packed and long line for table. Staff insufficient, tables not cleaned. Confirmed with waitress if I could have a'la carte menu. When seated waiter said a'la carte bf avilable only in the restaurant, wasted 15 minutes. 11. In the restaurant we were sat at the table which was filthy. 12. Omelettes delivered with different ingredients we ordered. 13. No hooks in the bathroom for towels and bathrobes.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, Dyrektor generalny at Radisson Blu Hotel, Sopot
Responded 26 Jan 2021
Dear Doświadczony, Thank you very much for valuable comments about your stay in our hotel. I assure you that we will take necessary action to elimante all inconvenience you experianced. We hope that we will have the opportunity to welcome you again in our hotel for a much improved experience. Best regards from Sopot! Małgorzata Winiarska Hotel Manager
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Excellent hotel. Really in good shape, great maintenance. Rooms are in very good state and there have a very good size. We stayed in a room 2 adults and 2 kids and it was a perfect stay. Facilities are perfect: swimming pool great as well as lobby and bar. Food was very good, but service could be a little bit better. You can get beach chairs for the day. Parking quite expensive, but there is a parking in front where you can park for 1/3 of cost. Breakfast is quite expensive and walking distance you can find great alternatives much cheaper.
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Date of stay: August 2020Trip type: Travelled with family
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I had the opportunitgy to visit this hotel about 2 years ago, shortly after the beginning of the pandemic, as the rates were very low. From the first step into the lobby, I fell in love with this hotel. Finally, I was able to return this March.
Check-in was friendly and efficient. While I hold elite status with three hotel chains, it tends that most properties nowadays do not play by the rules and try to get around to grant benefits you should receive. Not this hotel! Early check-in was availabe without any problem. I was upgraded to a suite and there was a bottle of wine and a welcome card waiting for me in the room.
Room was at the end of the hallway, away from the elevator on a high floor, as requested. The suite was spacious, in a modern decor and ultra clean. Onliest problem was, that the TV in the bedroom did not work.
The restaurant is located on the ground floor and has an open kitchen. So, from most seats, you can watch the chefs how they prepare your food. The selection on the menue is small but it has something for everyone (kids, vegan, fish...) The quality seems to be very high while the prices are moderate.
The bar is also located on the ground floor, right next to the restaurant. While there, I always ordered a cocktail, not listed on the menue and voila, no problem at all. The bartenders are very attendive and know their job!
The pool and Spa is located in the basement. During my stay I enjoyed several massages, which I booked via email in advance. A 50 minutes massage was 230 zloty which is an acceptable price for such a hotel. You can find the spa menue on the polish website of the hotel (also available in English).
From the hotel you reach the beach in abput 5 minutes. The city center of Sopot is approximately 15 minutes away. A bus stop is right in front of the hotel, in case you want to go to Gdansk.
Altogether, it is one of my favorite hotels in Poland and my next trip is already booked. You can't go wrong with this hotel. I highly recommend it.
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Date of stay: March 2022
Value
Rooms
Service
Room Tip:Book a room with a balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, General Manager at Radisson Blu Hotel, Sopot
Responded 7 May 2022
Thank you for taking the time to write a detailed review on Tripadvisor regarding your recent stay with us. We are more than happy to read that you had an enjoyable getaway at our hotel and that you remained satisfied with our facilities, staff ,location and offer.We are more than happy that you already planned your next holidays with us. See you! Kind regards! Małgorzata Winiarska General Manager
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Property is great, very modern, great pools etc. Unfortunately as a guest I felt there as intruder. I arrived a bit early. When trying to check in receptionist said they were all booked (which was a lie as all room types were available for booking) and it was not possible to checkin early. Not even checking computer, guest status etc. Points for the stay didn't post. So 10 days (time to post according to the website) after that I contacted hotel. I was told it was up to the chain and wait 2 weeks. Month later points not posted, eve though I contacted hotel again and they promised to contact the chain. After the stay I filled out the survey. I made a few guest experience comments regarding room furnishing. Response was quite rude and disrespectful. No hello, no Mr X, just a message "Thank you for your comments. All room furnishing is according to Radisson requirements. Signed by Małgorzata W.". This is my second stay there with second exactly same experience with staff approach. So it is the last one. My friends stayed there a few days after me and not asked expressed very similar feelings about experience with hotel personnel. Person responding to those reviews please don't bother with response like "Thank you for your comments, we will review it, hopefully your next stay will be better". There will be no next stay.
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Date of stay: June 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, General Manager at Radisson Blu Hotel, Sopot
Responded 22 Jul 2021
Dear Doświadczony, Thank you for staying with us during your recent stay in Sopot and thank you for your review. I was disappointed to see that you did not enjoy all aspects of your stay and would like to express my apologies for the problems you encountered, particularly regarding posting Your points. I will clarify the case asap.Just to clarify, my all answers regarding online surveys are full of respect and starting from Dear Sir/Madamon Your .If you felt it different- I am sorry.I always do appreciate all the notes from our Guests. We take great care to ensure that our guests have a comfortable, relaxing and enjoyable stay with us. Sincerly Yours Małgorzata Winiarska Hotel Manager
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We consider the stay to be great, the double room is very comfortable, it is important, soundproofed, you couldn't hear your neighbors. A balcony would complement our happiness. A rich breakfast, sufficient for us. Service helpful, we had dinner ala card and the food was delicious, not fancy simple. Great long pool, great saunas. There were no crowds in the SPA area. I recommend a face massage, perfect. A very nice green corner with jazz outside. Perfect for reading a book and relaxing.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, General Manager at Radisson Blu Hotel, Sopot
Responded 26 Aug 2021
Dear Agnieszka, Thank you ever so much for taking the time to leave your feedback following your recent stay at Radisson blu Sopot. We are delighted to read that we were able to offer you some moments of serenity. Thank you for your compliments regarding our Wellness area, breakfast and our attentive staff. We look forward to welcoming you back in the near future. Warm regards from sunny Sopot! Małgorzata Winiarska General Manager
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Lovely property with lots of potential laying in a quiet area in the outskirts of Sopot but still within walking distance to the molo. Our junior suite was lovely with high ceilings, sufficient space for 2 adults and 2 children and a view towards the hotel gardens. Breakfast buffet had a good selection and except for bacon that was uneatable and swimming in fat the food was tasty. We didn’t try the evening buffet as it was boring. Kids buffet was only pizza and sweets buffet only same cakes as served for breakfast. Parking was an issue as not enough spaces are allocated for long term parking. Service levels were varying and not at the usual Radisson standards with lots of young inexperienced employees. I think it is their first normal high season after opening so maybe the service levels will become better over time. The SPA was nice but unfortunately the herbal sauna which was our favorite was only working properly the first day of our stay after that the herb steam disappeared. We tried to inform the staff but they were arrogant and claimed there was nothing wrong and nothing happened for two days. Good potential to become I nice SPA hotel if they manage to improve service and get rid of the hiccups but currently I think it is a bit overpriced compared to what they deliver.
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Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, General Manager at Radisson Blu Hotel, Sopot
Responded 16 Aug 2021
Dear Jensemann72, Thank you for writing a review regarding your stay at Radisson blu Sopot. I am pleased to read that you have enjoyed spacoius room, location and delicious breakfast. I am very sorry to hear that your experience with our staff did not meet your expectations.Indeed for all the hoteliers its difficult time to come back to before pandemic standards as its a huge challange to find dedicated people to this kind of job.But we do our best and hope with step by step success. We hope that we will be able to welcome you in our hotel again in the future for a much improved experience. Kind regards, Małgorzata Winiarska Hotel Manager
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We have booked this hotel as a part of wedding anniversary celebration travel. Before arrival I have notified the hotel we will be checking in between 10-11pm. After checking in and leaving out luggage at our room we went immediately to the restaurant. We were hungry and really tired after our flight. At the bar we were told that kitchen is now closed and the only way to get some food is as a room service. We went back to the room only to discover there was no reply from room service team. We have rang continuously for 15 minutes with no luck. Then we tried the restaurant again no reply. Then we tried reception desk but we could not get connected ? My husband went downstairs but there was nobody to be seen at the reception desk. We ended up going to bed at 1am hungry and angry after our attempts to get some food from outside the hotel were equally unsuccessful. Other issues include attitude from one of the staff when we asked for some directions as well as my unsuccessful attempt to book a manicure. I asked for a same day appointment but I was told there are no spaces. I appreciate that I was pushing my luck but as I have not seen any clients at the beauty salon few times I walked pass I thought my request will not be a problem. Having said all of the above, I have to say hotel has a beautiful and practical design. Swimming pool and saunas complex is world class. Also on our last night we have an amazing and attentive service from barman Bartosz. He brought my husband another drink as soon as he noticed the one he had before is finished without even being asked. He helped me to select a cocktail and was genuinely interested in helping us having nice evening. It was a truly five star service. All in all, I think it is a very modern and well planned hotel. What let its down is the service.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip:To avoid: Room service later at night
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, General Manager at Radisson Blu Hotel, Sopot
Responded 20 Sept 2021
Dear Agnieszka, Thank you for your review.I apologize for the inconveniance regarding room service upon check in.I am glad that you enjoyed our interiors, lobby bar service and amazing wellness area.Just to clarify , even if upper Spa reception looks empty it doesn't mean that we have free space for treatments ,as in lower level all the Spa rooms might be full and no therapist available at the time. Best regards from Sopot.I hope to welcome you again! Małgorzata Winiarska General Manager
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Very pleased with the design, cleanliness and facilities offered. Staff were very attentive even prior to arrival. Ideal location for a city trip. Breakfast buffet was very extensive however the Christmas Buffet was a bit lacking based on the price would have expected a bit more options including typical Polish specialities.
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Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, General Manager at Radisson Blu Hotel, Sopot
Responded 2 Jan 2022
Dear Jasonn, Thank you for your kind review.I am glad that you enjoyed our facilities, cleaness and dedicated staff.Thank you for your precious comment regarding Christmas buffet. Kind regards from Sopot! Małgorzata Winiarska General Manager
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The outside water fountain should be switched off during nigh time, as It is really noisy, especially in the dead hours of the night, not allowing to sleep with doors open. One has to close the door to have silence but then must also switch on the AC.
The swimming pool is excellent. But only two hours in the morning are for adults only. Same should be done at the night time, say, from 8 to 9 pm or from 9 to 10p.m. Adults would really appreciate! Fitness room is not a big one, therefore small kids should be kept away to allow adults to use the equipment and prevent damage. Nobody from supervisors is checking it and there are small kids often with their parents exercising and not paying attention to them , or even without parents using it as a playground! Danger of accidents!!! Some food in the buffet is cold (pancackes, omlette, etc) the heating is not provided. There is only one towel hanger in the bathroom, no place to hang bathrobes etc. Other than that the place is perfect!
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip:rooms close to the elevator are quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, General Manager at Radisson Blu Hotel, Sopot
Responded 23 Jul 2022
Dear Wiorka72, Thank you for taking the time to leave this amazing and detailed review on TripAdvisor. We appreciate your positive feedback about our facilities.We wiil take under consideration all your comments as they are extremly importaint for us in order to improve all the mentioned deatails. Best regards from Sopt! Małgorzata Winiarska General Manager
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Loved this hotel. It was spotlessly clean and the staff were all fantastic. Modern, light and airy decor and just had a really good feel. Breakfast was extensive and everything was kept clean. The bedrooms were cleaned daily I have to commend the cocktails at the bar which were well priced and tasty.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Małgorzata Winiarska, General Manager at Radisson Blu Hotel, Sopot
Responded 9 Jun 2022
Dear Susiemack, Thank you for your positive feedback on Tripadvisor. It’s fantastic to hear that our hotel and service exceeded your expectations. We look forward to welcoming you again! Kind regards from sunny Sopot! Małgorzata Winiarska General Manager
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There are more places to choose from in the Sopot area.
PRICE RANGE
$172 - $413 (Based on Average Rates for a Standard Room)
LOCATION
PolandNorthern PolandPomerania ProvinceSopot
NUMBER OF ROOMS
219
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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