ARROWTOWN HOLIDAY PARK - Campground Reviews & Price Comparison

We picked our campervan up at the Britz office at the Queenstown airport. We reserved the first night at the Arrowtown Holiday Park because it wasn’t far from the Queenstown airport and we weren’t sure how far we would have to go to buy groceries. It turns out there is a Countdown grocery store minutes from the airport, so getting groceries was very easy. If we had to do it again, not sure we would have stayed at Arrowtown. I say that because we really would have liked to ‘be further down the road’ the first night. The Holiday Park is very nice. It has a nice kitchen and eating area. The bathhouse is clean and well-maintained. Only downside is that you have to use $1 coins for hot water. The location is good because it’s only a short walk into town. I would definitely…

Date of stay: February 2019

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Emab wrote a review Mar 2019

13 contributions1 helpful vote

Would not recommend.

Im not one to write a poor review however was disappointed in our stay. Booked online a powered site and at check in was provided site number. Told that since I booked online i was able to have a concrete site near the ammenities. This was great since we were expecting heavy rain overnight (which is why we booked a holiday park campsite, to have a concrete site). Found our allocated site and then headed into town for dinner. On return found that our site had been taken and since the customer service had closed unable to do anything about it. We ended up having to park on the grass in the rain and almost got bogged. Spoke to employee in the morning apparently if people arrive after hours they are told to park where ever they can find a spot ?!? not sure what the point of being…

Date of stay: March 2019

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PaulAndJoy167 wrote a review Mar 2019

Leicester, United Kingdom415 contributions107 helpful votes

Self-contained unit on a camping park

We toured New Zealand in Feb 2019, driving more than 3000 miles and stopping at 15 different places, so are well placed to compare accommodation. All were pre-booked which with hindsight was wise as a lot of places had the No Vacancy sign up. We had decided to stay in Arrowtown rather than Queenstown which turned out to be a good decision. Queenstown was extremely busy – we visited for a couple of hours but that was enough for us. Arrowtown is a lovely little town with a bit of history. The holiday park is used for camping (motorhomes, caravans, tents) but there are also self-contained studio units and we had one of those. These were located near the park entrance so it wasn’t necessary to go into the camping area. I would describe the studio as a detached cabin/hut. …

Date of stay: February 2019

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Rosie wrote a review Feb 2019

Arrowtown, New Zealand2 contributions

Disappointing customer service

Nice camp ground let down by very disappointing customer service. Vehicle access was a regular problem during my family’s stay. Office staff were incredibly unhelpful with the coded access gate and demanded that we park away from the camp ground and refused to listen to us. When the accomodation layout was not what we expected the staff were unhelpful and clearly not interested in understanding the problem. Cleaning staff were lovely though! Won’t be back, and wouldn’t recommend to others. Pay the extra and stay in a motel. You’ll get better service.

Date of stay: February 2019

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Response from Lindsay_vicki, Manager at Arrowtown Holiday Park

Responded 17 Feb 2019

Hello, Thank you for your review. disappointing you did clearly did not enjoy your time at the Holiday Park. Not really sure what you mean by the layout of accommodation and staff weren't interested in helping you, (with what) I would like to discuss your issues, call on 03 442 1876 Regards Vicki

Clive G wrote a review Jan 2019

London, United Kingdom1,138 contributions68 helpful votes

Arrowtown Holiday Park is convenient for Queenstown

Arrowtown Holiday Park is convenient if you want to base yourself in the Queenstown area. That said, the facilities are only average compared to other parks, particularly because you’ll have to keep $1 coins handy to pay for a shower. Vehicles are parked quite close to each other, so you don’t get much privacy and you won’t get a view from your camper van despite the scenery in the general area being stunning.

Date of stay: January 2019

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Response from Lindsay_vicki, Manager at Arrowtown Holiday Park

Responded 5 Feb 2019

Hi there, Disappointing to hear you thought that what is here is average. If you read though the reviews you will find most are very happy with facilities. Yes we do take on board the closeness of the sites but unfortunately this is the way it has been designed and not by us. Everywhere in the park you get a good view of the scenery so don't really understand this comment. Vicki

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