Lovely house in a great location but... Took dogs as agreed, kept dogs in kennels/kitchen as requested. During week, were told hot water was ok, but just to keep an eye on the boiler and to turn off if looked like smoking or burning (i.e. fire risk in house with lots of kids). One cupboard fell on a 6 year old boy, thankfully without injury, and we then found another highly unstable cupboard. One drawer in kitchen wasn't working. An outside bench collapsed when being sat on including an elderly lady (quite normally sat on, no violence, not excessive number of people) After all that, when we left, we were accused of keeping the dogs in the house (quite emphatically false). We were accused of breaking the drawer (we left it out as we mistakenly thought they would want to know) and blamed for the bench (we hadn't complained as no injury done, so could be chalked up as unpredictable). Something about a stain on a carpet (possibly true? had several kids there so couldn't say). Didn't acknowledge that they had nearly severely injured a child. Basically, they kept a load of the deposit for completely spurious and invented reasons and left a very sour taste that completely spoiled the experience.…
We visited the Greenhill Lodge in February of this year. It was a remarkable visit! In addition to being an absolutely beautiful and peaceful location, the lodge has an amazing host in John. The food was the best of our trip, and we had traveled extensively through Australia and New Zealand before we arrived at the Lodge on the last leg of our journey. Greenhill Lodge was just what we needed!
If you pass by - of if you lives- near napier theres a treasure i like to share with you Imagine a beautiful cotage surrounded by a beautiful english garden with flowers and trees welcome in greenhill longe. Nice bedroom &a Warm welcome is made by monsieur jean. If you came along you can also have a dinner but do think to make réservation. How Many places like this still remain... dont miss this one !
This really is an exceptional place to stay, peaceful, quiet and beautifully presented. John and his wonderful staff looked after us well and nothing was too much trouble. Booking of restaurants all happened seamlessly and the free taxi service was an added bonus. If you want to dine in you need to book your meals when you book the accommodation, I hear that John produces some lovely meals, certainly breakfast was very good. You will meet other guests and breakfast is served on one table, this might not suit everyone but it works well in this style of property. Our only slight disappointment was the fitness room was not available, apparently awaiting a refurb. Long walks was the order of the day. Highly recommended.
This place is a gem: a lodge with a sense of the Scottish highlands set in amazing landscape of NZ. John was a fabulous host with a great wry sense of humour. It is undoubtedly expensive but for a couple of nights it was perfect. We hope to return some day.