We loved the beautiful riverside view. There was some great service with a smile from Isabelle (give her a raise) Me and my partner really enjoyed the food. The bed was very comfy and the room was spacious.
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Just stayed in this lovely hotel, the staff were so helpful when fog delayed our flights. The room was spotless, quiet butsituated in the central city and easy to walk to all sights. Our room overlooked the river which was lovely. Would highly recommend this...More
Dear 2xKiwis, thank you so much for your lovely comments. Our hotel is in such a great location and very quiet being this close to town! Our staff will always try to help out in any situation especially if plans change out of your control....More
We spent a lovely night at Trailways & on arrival were told our room had been upgraded (following booking on booking.com) so this was already a great start! Our room was lovely, very modern & comfortable with views over the river. The beds are super...More
Dear Hannah_xo_89, what a lovely review - thank you. It is so nice to hear how much you enjoyed your stay with us and love to hear you found our beds comfortable, the USB plugs in our bedside lights handy and our complimentary coconut based...More
We had a business trip here . It was Excellent the staff were wonderful especially Debra at the bar so helpful and a complete delight. The rooms were wonderful and food just great . Apart from the lack of vegan 🤕 one person at reception...More
Dear Waewae1, thank you for taking your time to leave us a review. We are very pleased to hear how much you enjoyed your stay with us and found our rooms wonderful. Thank you for your feedback in regards to both staff members mentioned I...More
I am a sales rep with a disability, travelling NZ wide staying all over NZ , being home only 2 days a month.. I have RA , night time is my worse so a good bed high pressure hot shower and heat in room are...More
Dear Bruce C, Thank you very much for your review. I am very disappointed to hear that one of our staff members said we don't police our disability car park. As you know our disability car parks are the closest to reception so we can...More
"We booked online, but call the hotel first & you will probably get a better price & room!"