We stayed here for 2 nights, our room was beautiful and very comfortable. the staff were all exceptional and made us feel very welcome. It was my husbands birthday on our first day here and our meal in the Japanese restaurant was so very special. thank you to all the staff who helped make it a very memorable birthday for him. A really lovely hotel and we were sad to move on.
The hotel is in a good location in a fairly small town but the views are unexciting. Inside the rather ordinary building, with minimal hotel grounds, is a grand reception area and a warm welcome from the delightful staff. Our room was large, comfortable and well-equipped, although there was no safe and some of the furnishings were a bit tired. The air-conditioning was very quiet and, although the windows were not double-glazed, we were not disturbed by noise. We enjoyed two nights there and felt that the attentive and friendly service helped to make up for a few minor deficiencies.
Stayed here recently and it was a super comfortable, spacious and clean hotel. Great big bathroom, light filled room and very comfortable beds. Really central to everything in Nelson town centre and beside Christ Church with its lovely gardens.
Comfortable and clean rooms. Impressive entrance lobby. Good buffet breakfast. Helpful and friendly staff. Building dates from 1972 and some of the stairwells/corridors hark back to that era, but not maintained. Rooms could do with a safe.
The hotel needs refreshing and a facelift. Really didn’t like it. We have stayed in about 8 different hotels since January and this was bottom of the list. Sorry! The staff were friendly and tried to help.