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Grand Arden Monaco Nelson

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Traveller (415)
Room & Suite (59)
Dining (21)

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About

#15 of 41 hotels in Nelson
Location
Cleanliness
Service
Value
Grand Arden Monaco Nelson offers luxury boutique accommodation by the water in Nelson, New Zealand. Located only about five minutes' drive from Nelson Airport and 15 minutes drive to the city centre. Grand Arden Monaco Nelson offers well-appointed accommodation for up to 46 guests in boutique hotel rooms, along with a range of self-contained apartment accommodation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Massage
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Vending machine
Salon
Baggage storage
Non-smoking hotel
Shops
Laundry service
Self-serve laundry
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Room features
Fireplace
Housekeeping
Room service
Safe
Kitchenette
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Romantic
Family
Languages Spoken
English
1,147Review5Q+A100Room tips

Reviews
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Susan D wrote a review Jan 2024
Nottingham, United Kingdom167 contributions74 helpful votes
We’re coming to the end of a 4 week holiday in Australia and New Zealand. Our itinerary, including all travel (flights and hire cars) plus hotels were organised by our travel agents. The plan was to stay in good quality hotels where we were staying for more than one night and, where we were just passing through for one night, we had ‘decent’ motels. Into our final week and after a 4.5 hour drive (not our longest!), we arrived for 3 nights at the Grand Arden Monaco. The sun was shining and the temperature had risen to 29 degrees. We therefore needed to take ALL our luggage into the hotel to pick out the summer clothes we thought we wouldn’t be needing again. We left everything in the car while we went to check in. We arrived in a small dark wood lobby with a large disconcerting mirror but no sign of any staff. Guessing at the door we needed to enter (as there was no sign), we found a lone receptionist in a lounge. He checked us in. He showed us up to our rooms using two short flights of tiled steps. We asked if there was a lift. He laughed. No then. We said we had a lot of luggage. He laughed. He wasn’t going to help then. He gave us no orientation, or tell us the WiFi code and seemed more of a caretaker than front of house. Walking along a dark and dingy narrow corridor he showed us our rooms. Supposedly King sea view. Although it’s a pretty view, I can’t actually see the sea from my room although I believe it’s there and that my room faces that general direction. There is a pretty pond. Oh and a flight path. Having made three trips with heavy cases up and down the stairs, quite a lot of the floor space in my room was taken up. The rooms are small, tired and dated: - [ ] three coat hangers on a shelf is the only hanging space as theres no room for a wardrobe. I was here 3 nights, so you might say that was all I needed. My brother had just 2 coat hangers. I also think it looks untidy to have clothes hanging just in the room. - [ ] there’s no space at all to swing a cat in the bathroom - the smallest bathroom we’ve seen the entire trip, in literally any of the different types of accommodation we’ve had - [ ] The shower cubicle is really badly designed - the shower lever handset can only be operated if you reach into the corner behind the shower door first! - [ ] I had a choice between the kettle or the TV, not both as there was only one available socket unless I unplugged the equivalent of a camping fridge on the floor. The staff had left the kettle plugged in so it took me a while to work out why the TV wasn’t working. - [ ] Milk comes in a small carton with a straw so you have to squeeze the milk through the hole - [ ] My air conditioning didn’t work properly so my room was really hot. Thank goodness I had my travel fan with me. We also felt we were a long way from the centre but still needed to check that out. We went down to see the receptionist to double check we actually had king sized sea view rooms as the rooms seemed extremely small, particularly compared to anywhere else we’d stayed (literally anywhere!) He confirmed we had the correct rooms. We asked him if we could walk into Nelson. He laughed. He said the nearest place was Richmond and it was 5km away. We’d need to drive or get a taxi. He gave us a card for a taxi firm. He didn’t offer to call for us. We asked him if there was a restaurant close by and he took us outside and pointed to a restaurant which turned out to be closed. We spotted another pub/across the road (the Honest Lawyer - highly recommend).   We decided it was too depressing to stay beyond one night so checked out early. There was no one at the desk but lots of chatter in a back room. I wrote a note and left our key cards. The receptionist did appear with what I think was another member of staff who did help lift my last case. I gave him our feedback and said we’d found some nice, roomy, modern and central-to-Nelson accommodation. Of course we had to pay for it ourselves (turns out it was cheaper than the hotel) but we wanted to enjoy our time in Nelson, not end what’s been a great holiday on a sour note. We didn’t feel in any way welcomed at this hotel in a country that’s otherwise shown us fabulous hospitality. Suggest you avoid!
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Compass55922139485 wrote a review Jan 2024
1 contribution
I booked a "Queen Standard" room directly with the hotel. The bed was a double, not a queen. The room was so small it would never have fit a queen bed. How small? I had to put my rollaboard (my only luggage) into the shower enclosure to get enough room to walk to the bed. No chair in the room...there was no room for a chair! The only powerpoint is in the bathroom...so I sat on the toilet to use my iPad while recharging it. Good linens. Room seemed clean. Kettle, and no toaster. Tiny fridge, which blocked access to one side of the bed. No management on site at night, one guest forgot his room key in his room, and was locked out. And no one answered his texts or calls. . The room is only big enough for a 10 year old, and only if they were traveling alone.
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Date of stay: December 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lucy E wrote a review Jan 2024
Richmond, Australia30 contributions9 helpful votes
We spent two nights here on our trip to Nelson. The room was small but perfect for a base as we went out all day. Monaco is close to the airport and about 10 minutes from the main centre of Nelson. The hotel is right on the bike trail for those riding bikes! Check in was easy and room serviced each day. There are no restaurants on site but we had a drink at the pub opposite which had a nice view and dinner at the brick eatery which are both worth a stop in. The reception is staffed during set hours, but it was perfect for what we needed for our stay. Plenty of parking on site
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Heaps of onsite parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trail34205797949 wrote a review Jul 2023
1 contribution
Wanted a special nite away! Got a back room which was VERY clean and tidy. BUT wanted a shower at end of day water FREEZING 🥶🥶🥶🥶 but can't complain as was informed boss is watching Allblacks game tonight!!!!! Will NOT be recommending this place. Even though it has an amazing views!!!!!
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Date of stay: July 2023
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Location
Service
Trip type: Travelled as a couple
Room Tip: Sort out your hot water and boss should be available 24/7 for these complaints
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Karen W wrote a review Jun 2023
4 contributions
$290 per night over priced, under delievered. Mould in shower, run down depressing feeling. Garden full of weeds, no sky TV. Airport over the road planes flying till 8 pm. Supplies minimal 2 towels, small box of milk, 1 and a half toliet rolls per day. Run down accomodation. We were taken for fools.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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🌸Dale🌸 wrote a review Mar 2023
Christchurch, New Zealand67 contributions13 helpful votes
No one was in reception on arrival so had to text and she came fairly quickly. She was friendly. Told me we had a lovely downstairs room. We were very disappointed with the room. Basically no outlook. Only one small window that was covered in condensation in the morning. Some stains on carpet near window. Small fridge that buzzed all night. We were there one night so in the morning we got up, dressed and got out of there. Shower didn’t look clean with grimy grouting in the tiles. We both woke up with sore hips as bed was quick firm. For the price - wouldn’t come back or recommend.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Spend your money elsewhere and you might get something nicer for less
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The Aviator UK wrote a review Dec 2022
Saint-Cergue, Switzerland9 contributions3 helpful votes
Arrived at 7.30 pm after a 3 hour drive (on our honeymoon) to find reception closed and a sign saying it wouldn’t be open until 10 am the next day. There was a number to call for “out of hours” arrivals which transferred to a sister hotel but nobody knew anything about our booking and said they’d call us back. They never did. We received no info about where to find our keys or access the room and were tired, disappointed and needed the bathroom. The restaurant next door is independent of the hotel and was closed for dinner and breakfast, but luckily one of the staff there had seen this issue before and guessed where they keys might have been left (under the “left key” box, in case anyone else has the same issue) and was fortunately correct. The hotel is located on the edge of an industrial estate by the end of the runway at Nelson airport. I’m a pilot and have no problem with aircraft noise but it’s a training field and guests might want to be aware of this before booking. The views are ok although all the booking sites imply that it’s in an unspoiled rural location which is not the case. The bed was comfortable and there are tea and coffee facilities in the rooms. The bathroom was not clean - the basin had definitely not been cleaned, there were suspicious brown marks on the floor by the toilet and the loo roll holder was broken, as was the bathroom extractor fan. Despite booking for 2 nights we could not face a second and decided to leave a day early. In the whole time there we didn’t see a single member of staff.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Olivia wrote a review Nov 2022
Auckland, New Zealand25 contributions1 helpful vote
Certainly a unique and pretty place to stay. The room was a lot smaller than what I am use to but it was fit for two of us. We had a great outlook onto the estuary and walkways by the airport. There is plenty of seating and tables in the outdoor space outside the hotel with a lovely duck pond feature. The noise pollution from the main road and the airport was not a problem for us but I can see how it might upset some visitors. Plenty of parking available. Apart from one stain on the carpet our room was tidy. The bed was a good size and comfortable. We had access to Netflix on the smart TV but had to use our personal log on, (had to remember to log out). The rooms offer a small fridge, coffee, tea and jug though I would have preferred to cut my cheese with a knife over a teaspoon. Unfortunately our fridge leaked on the last day we stayed. Disappointing that our towels were not replaced daily. Would recommend eating at the pub across the road instead of the one next to the hotel. It’s called the Honest Lawyer, much cheaper. Overall the place was substantial to our needs.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GrandTour622842 wrote a review Jun 2022
3 contributions1 helpful vote
I have never in thirty years of travelling had such appalling service. I arrived in the dark before 6pm. No one at reception and very thing was dark and closed up. (Except the toilet door was open and a terrible smell was coming out of it). A sign on the counter said reception hours were to 6:30 and the phone message said 8pm. Not true. I rang the after hours number. It was cold and wet. No answer. I left a message. Fifteen minutes later none got back to me. So I went and stayed somewhere else. My travel agent called them the next day. They said they had billed me and would refund me. But no refund has arrived. I rang them today. No answer. Suggested I leave a message, so I tried to do that but the mailbox was full so couldn’t. These guys are crooks. Don’t stay here.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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UK_wendy_woo wrote a review Apr 2022
Whangaparaoa, New Zealand144 contributions30 helpful votes
This hotel is in a nice location overlooking the Estuary and not far from a small local town called Lincoln, also near the airport and the lovey Mapua Wharf. The room overlooked the front courtyard with views of the Estuary. The pandemic has put a toll on the hotel so not many residents. An amazing bar and Restaurant is on the site next door has recently opened and we ate there one night. They also do breakfast although we chose to drive out in the mornings. The receptionist was very friendly and helpful, the rooms were clean and the bathroom was amazing!!
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Date of stay: March 2022
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PRICE RANGE
$146 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mercure nelson monaco apartments hotel richmond, grand accor nelson monaco
LOCATION
New ZealandSouth IslandNelson-Tasman RegionNelson
NUMBER OF ROOMS
23
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND ARDEN MONACO NELSON - Now $196 (Was $̶2̶2̶8̶) - UPDATED 2024 Hotel Reviews & Price Comparison (New Zealand) - Tripadvisor

Frequently Asked Questions about Grand Arden Monaco Nelson
Which popular attractions are close to Grand Arden Monaco Nelson?
Nearby attractions include Nelson Classic Car Museum (1.7 km), Pro Karts (3.3 km), and Tahunanui Beach (3.5 km).
What are some of the property amenities at Grand Arden Monaco Nelson?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Arden Monaco Nelson?
Top room amenities include a kitchenette, a flat screen TV, and a fireplace.
What food & drink options are available at Grand Arden Monaco Nelson?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Arden Monaco Nelson?
Yes, free parking is available to guests.
What are some restaurants close to Grand Arden Monaco Nelson?
Conveniently located restaurants include Nysa Turkish Restaurant, Babagatto, and Hopgoods & Co.
Are there opportunities to exercise at Grand Arden Monaco Nelson?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Grand Arden Monaco Nelson?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Grand Arden Monaco Nelson?
Many travellers enjoy visiting Nelson Provincial Museum (6.3 km).
Is Grand Arden Monaco Nelson accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.