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Ray Emery Drive Auckland International Airport, Mangere, Auckland 2022 New Zealand
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Traveller (946)
360
Panoramas (5)
Videos (1)
What is Travellers’ Choice?
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About

#3 of 26 hotels in Mangere
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies.
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Property amenities
Paid public parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Indoor play area for children
Highchairs available
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Dutch, Korean
Hotel links
Special Offer:Check on Availability and Book Direct with us to Enjoy the Best Rates!

Location

59Somewhat walkable
Grade: 59 out of 100
17Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
5500Reviews79Q+A100Room tips

Reviews
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Traveller rating
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  • 361
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  • 79
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Most Recent
Hakamix wrote a review 28 Nov
Helsinki, Finland112 contributions65 helpful votes
There is huge construction work going on at Auckland airport. Novotel is in the middle of that but The Hotel Management do not inform international guests at all of the situation. We tried to drive to the hotel, no any signs only closed streets. At Novotel internet site there is information about parking (for local travelers, I think), not how to reach the hotel with rental car. We had normal situation for the tourists. We had to leave our rental car and stay the last night at the airport hotel. This is example how Novotel Airport values it´s guests, specially tourists who do not know the situation at the airport. Very annoying. Here is some information: If you drive to the airport and to Novotel Airport Hotel by rental car, you have to leave your car first and then walk to the hotel with all your luggages (rather long way!). There is sidewalk, follow "international airport terminal". It is that easy to say! I wonder why at the reception was no any idea, how to guide guests around this construction situation / area. I later tried to call to the reception (three times), no any answer. No any attention to our ALL Accor Platinum membership. This was the only Accor hotel during our NZ round trip where this happened. Our double-double hotel room was ok. I wonder how little space for the luggages there was. We had dinner at the restaurant, nothing special to say about service or food. Location is of course good, you can walk to the international terminal.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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missmo18 wrote a review Aug 2022
Caloundra, Australia11 contributions3 helpful votes
Hotel's Favourite
Super quiet room - we were facing the airport and didn't hear the planes at all. We ate dinner and breakfast in the restaurant - both delicious meals. Staff in the restaurant were friendly and helpful. Thank you. We will return.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cameron Burroughs, Owner at Novotel Auckland Airport Hotel
Responded 15 Aug 2022
Kia ora Missmo18, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I am pleased that you had an enjoyable experience while dining at our Thirteen50 Bistro & Bar for both dinner & breakfast! I trust you had a great nights rest before continuing on with your travels. We look forward to welcoming you again soon. Naku Noa | Kind Regards Cameron Burroughs Front Office Manager Novotel Auckland Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter R wrote a review 24 Nov
17 contributions10 helpful votes
Booked and paid for 1 nigh stay via Qantas with points. However on return to OZ noticed that I was charged again for my room by the hotel to my credit card. Rang hotel and they admitted they got it wrong, but the money has not been returned, so I have now raised a dispute via my bank who will follow-up with the hotel. Given how many people book hotels with Qantas points, this is very concerning Novotel and not good enough.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Do not book this hotel via Qantas
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richard Donald wrote a review 24 Nov
Queenstown, New Zealand2 contributions
This poor hotel! Surrounded by a construction site, the views aren't exactly inspiring. I booked three months in advance and PAID for late check out. They barged in on us about 11am and then hassled us with phone calls. We left early before noon—well before our 2pm check out time. Nobody understands English or can use the booking system. AVOID!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amy W wrote a review 18 Nov
Seattle, Washington263 contributions147 helpful votes
Excellent location across from the international terminal. Easy to find when you're tired after a long flight. We splurged for the suite and it was very comfortable with a separate living area. Room service was quite good. Friendly staff. 10 minute walk to the domestic terminal.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fang wrote a review 14 Nov
Auckland, New Zealand233 contributions64 helpful votes
Hotel is within 2 minutes walking distance from the international terminal - really convenient if your flight is leaving really early. Room was pretty good, had everything I needed, bar downstairs is nice. Best choice for location when time is the key.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mark T wrote a review 2 Nov
Auckland Central, New Zealand1 contribution
Whilst the location is perfect for the airport, and the rooms are spacious and modern, beware if you have an issue that needs fooloing up post your stay. Having received a credit card surcharge when a debit card was used, I had no response to a querying email, no answer until the fourth attempt at phoning, and finallyu a response from the duty manager that it was my fault for not advising it was a debit card and that was the end of the matter. The duty manager hung up on me. Thanks Novotel...happt to stay elsewhere and get taxi in future
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ChrisAuSax wrote a review 1 Nov
Revonnas, France66 contributions55 helpful votes
Great stay Always nice welcome Hotel with luxuary assistance at every stage Cofortable bedroom and bed with nice bathroom of modern style Pratical because walking distance to the airport terminal (few minutes)
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lorena583 wrote a review Oct 2023
Oakura, New Zealand7 contributions4 helpful votes
We stayed here either side of our Samoa trip. The staff were super helpful and the service was so efficient! The room was well sized, organising a cot for our baby and a room with a bath was no issue. Only downside was room service took about an hour to arrive on our last night so we didn’t eat until 9pm, not ideal with a baby! Great place to stay, will stay again
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MargyPerth wrote a review Oct 2023
Perth, Australia170 contributions63 helpful votes
We did an overnight at Novotel Auckland Airport before flying out the next day. The hotel is great, check-in service was exceptional and they helped me bring the luggage up to my room while my husband was returning the rental car. What surprised me is how quiet the room was, as we watched planes landing and taking off from our window we couldn’t hear a thing. The room isn’t huge but it’s well set up and has all the functional facilities we needed. There’s a bistro/café downstairs for meals, a mini-bar where everything is free except the alcohol, and plenty of choice of channels and movies on the TV.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$198 - US$234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel auckland airport hotel mangere
LOCATION
New ZealandNorth IslandAucklandMangere
NUMBER OF ROOMS
263
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NOVOTEL AUCKLAND AIRPORT HOTEL - Reviews & Price Comparison (Mangere) - Tripadvisor

Frequently Asked Questions about Novotel Auckland Airport Hotel
Which popular attractions are close to Novotel Auckland Airport Hotel?
Nearby attractions include Jean Batten Statue (0.1 km).
What are some of the property amenities at Novotel Auckland Airport Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Auckland Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Auckland Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Auckland Airport Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Novotel Auckland Airport Hotel?
Conveniently located restaurants include Glamp Grounds, Sushi Bar Hayama, and McDonald's.
Are there opportunities to exercise at Novotel Auckland Airport Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Novotel Auckland Airport Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Auckland Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Auckland Airport Hotel?
The staff speaks multiple languages, including English, Dutch, and Korean.
Are there any historical sites close to Novotel Auckland Airport Hotel?
Many travellers enjoy visiting Howick Historical Village (15.1 km), Eden Garden (14.2 km), and Highwic (14.7 km).