Ray Emery Drive Auckland International Airport, Mangere, Auckland 2022 New Zealand
E-mail hotel
2 people are viewing this hotel
Hotel direct offer!Check on Availability and Book Direct with us to Enjoy the Best Rates!
US$232
US$232
Get rewarded with One Key
US$226
NovotelUS$232
Hotels.comUS$232
travelup.comUS$232
View all 17 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (1,199)1,199
360
Panoramas (5) 
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#3 of 26 hotels in Mangere
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Indoor play area for children
Highchairs available
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Dutch, Korean
Hotel links
Special Offer:Check on Availability and Book Direct with us to Enjoy the Best Rates!
Location
59Somewhat walkable
Grade: 59 out of 100
17Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Ray Emery Drive Auckland International Airport, Mangere, Auckland 2022 New Zealand
E-mail hotel
Getting there
Car HireSee all Mangere car hire
5500Reviews79Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 3,142
- 1,799
- 361
- 119
- 79
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
There is huge construction work going on at Auckland airport. Novotel is in the middle of that but The Hotel Management do not inform international guests at all of the situation. We tried to drive to the hotel, no any signs only closed streets. At Novotel internet site there is information about parking (for local travelers, I think), not how to reach the hotel with rental car. We had normal situation for the tourists. We had to leave our rental car and stay the last night at the airport hotel. This is example how Novotel Airport values it´s guests, specially tourists who do not know the situation at the airport. Very annoying. Here is some information: If you drive to the airport and to Novotel Airport Hotel by rental car, you have to leave your car first and then walk to the hotel with all your luggages (rather long way!). There is sidewalk, follow "international airport terminal". It is that easy to say! I wonder why at the reception was no any idea, how to guide guests around this construction situation / area. I later tried to call to the reception (three times), no any answer. No any attention to our ALL Accor Platinum membership. This was the only Accor hotel during our NZ round trip where this happened. Our double-double hotel room was ok. I wonder how little space for the luggages there was. We had dinner at the restaurant, nothing special to say about service or food. Location is of course good, you can walk to the international terminal.…
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Super quiet room - we were facing the airport and didn't hear the planes at all. We ate dinner and breakfast in the restaurant - both delicious meals. Staff in the restaurant were friendly and helpful. Thank you. We will return.
Read more
Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cameron Burroughs, Owner at Novotel Auckland Airport Hotel
Responded 15 Aug 2022
Kia ora Missmo18, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I am pleased that you had an enjoyable experience while dining at our Thirteen50 Bistro & Bar for both dinner & breakfast! I trust you had a great nights rest before continuing on with your travels. We look forward to welcoming you again soon. Naku Noa | Kind Regards Cameron Burroughs Front Office Manager Novotel Auckland Airport
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked and paid for 1 nigh stay via Qantas with points. However on return to OZ noticed that I was charged again for my room by the hotel to my credit card. Rang hotel and they admitted they got it wrong, but the money has not been returned, so I have now raised a dispute via my bank who will follow-up with the hotel. Given how many people book hotels with Qantas points, this is very concerning Novotel and not good enough.
Read more
Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Do not book this hotel via Qantas
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This poor hotel! Surrounded by a construction site, the views aren't exactly inspiring. I booked three months in advance and PAID for late check out. They barged in on us about 11am and then hassled us with phone calls. We left early before noon—well before our 2pm check out time. Nobody understands English or can use the booking system. AVOID!
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent location across from the international terminal. Easy to find when you're tired after a long flight. We splurged for the suite and it was very comfortable with a separate living area. Room service was quite good. Friendly staff. 10 minute walk to the domestic terminal.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is within 2 minutes walking distance from the international terminal - really convenient if your flight is leaving really early. Room was pretty good, had everything I needed, bar downstairs is nice. Best choice for location when time is the key.
Read more
Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Whilst the location is perfect for the airport, and the rooms are spacious and modern, beware if you have an issue that needs fooloing up post your stay. Having received a credit card surcharge when a debit card was used, I had no response to a querying email, no answer until the fourth attempt at phoning, and finallyu a response from the duty manager that it was my fault for not advising it was a debit card and that was the end of the matter. The duty manager hung up on me. Thanks Novotel...happt to stay elsewhere and get taxi in future
Read more
Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great stay Always nice welcome Hotel with luxuary assistance at every stage Cofortable bedroom and bed with nice bathroom of modern style Pratical because walking distance to the airport terminal (few minutes)
Read more
Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here either side of our Samoa trip. The staff were super helpful and the service was so efficient! The room was well sized, organising a cot for our baby and a room with a bath was no issue. Only downside was room service took about an hour to arrive on our last night so we didn’t eat until 9pm, not ideal with a baby! Great place to stay, will stay again
Read more
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We did an overnight at Novotel Auckland Airport before flying out the next day. The hotel is great, check-in service was exceptional and they helped me bring the luggage up to my room while my husband was returning the rental car. What surprised me is how quiet the room was, as we watched planes landing and taking off from our window we couldn’t hear a thing. The room isn’t huge but it’s well set up and has all the functional facilities we needed. There’s a bistro/café downstairs for meals, a mini-bar where everything is free except the alcohol, and plenty of choice of channels and movies on the TV.
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$198 - US$234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel auckland airport hotel mangere
LOCATION
New ZealandNorth IslandAucklandMangere
NUMBER OF ROOMS
263
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingNOVOTEL AUCKLAND AIRPORT HOTEL - Reviews & Price Comparison (Mangere) - Tripadvisor
Frequently Asked Questions about Novotel Auckland Airport Hotel
Which popular attractions are close to Novotel Auckland Airport Hotel?
Nearby attractions include Jean Batten Statue (0.1 km).
What are some of the property amenities at Novotel Auckland Airport Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Auckland Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Auckland Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Auckland Airport Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Novotel Auckland Airport Hotel?
Conveniently located restaurants include Glamp Grounds, Sushi Bar Hayama, and McDonald's.
Are there opportunities to exercise at Novotel Auckland Airport Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Novotel Auckland Airport Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Auckland Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Auckland Airport Hotel?
The staff speaks multiple languages, including English, Dutch, and Korean.
Are there any historical sites close to Novotel Auckland Airport Hotel?
Many travellers enjoy visiting Howick Historical Village (15.1 km), Eden Garden (14.2 km), and Highwic (14.7 km).