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Novotel Auckland Airport

Ray Emery Drive Auckland International Airport, Mangere, Auckland 2022 New Zealand
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies.
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Property amenities
Business Centre with Internet Access
Restaurant
Bar/Lounge
Paid Wifi
Paid Internet
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Free Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
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Special Offer:UP TO 30% - EARLY BOOKING
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Location
Full view
Contact
Ray Emery Drive Auckland International Airport, Mangere, Auckland 2022 New Zealand
Getting there
Auckland Intl Airport2 km
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Reviews & more
4,924Reviews
1,042Photos
60Q+A
100Room tips
Traveller rating
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  • 303
  • 91
  • 56
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I stayed here one night before a early morning flight. The hotel is perfectly located, as its right across the street from the international terminal. The room was large, comfortable, and clear. The service, overall, is enthusiastic and good enough. The hotel could improve th
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Booked the Novotel the night before flying home to SYD. We travelled with our 10 month old, room was a good size, super comfy beds, great cot, black our blinds and good size bathroom. No complaints with noise! Staff are friendly at check in, this hotel was full of business people
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Response from Novotel A, Guest Relations Manager at Novotel Auckland Airport
Responded yesterday
Kia ora Rayna, Thanks for choosing to stay at Our Place. It's fantastic to know that your time with us was comfortable and that the team made you feel so welcome. Do ask to see our All Day Menu next time you come to stay - this offers some lighter option and our "Classics", which guests often appreciate for the value. I'm very sorry to read of the response that you had from our team member; this is embarrassing and certainly doesn't reflect the engagement that we drive. I wonder if I could trouble you to drop me a line with the details of your stay so that we can appropriately address this matter? My email address is h7485-gr@accor.com. I hope to continue the conversation. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport
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+1
I stayed only 1 night in the hotel after 2 long-haul flights from Paris. The hotel is just opposite the international terminal. The room was big, overlooking the parking but very quiet so I had a good night. I had dinner in the restaurant of the hotel, it's advised to book as it
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Response from Novotel A, Guest Relations Manager at Novotel Auckland Airport
Responded yesterday
Kia ora, We're delighted that you chose Our Place and it's lovely to know that our location was so appreciated following your very long journey. I'm so pleased that you found the room to provide quiet space for rest and that you enjoyed your dining experience. We'd love to welcome you again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport
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It's hard to get closer to the airport! Just across a short walkway! Soundproof so no aircraft noise. Would like to see cheaper breakfast options if you don't want a huge one, but that's my only niggle. Beds very comfortable, slept well!
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Response from Novotel A, Guest Relations Manager at Novotel Auckland Airport
Responded yesterday
Kia ora, Thanks for your review. We're thrilled that you loved the convenience and quiet comfort that Our Place offered. We're pleased to offer several a la carte breakfast items as well as some grab and go options which you may appreciate checking out next time. We'd love to see you again soon. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport
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Our 18 hours at Auckland Airport in the Novotel was just the right thing to experience.
Check in - swift and pleasant - a one minute walk from international rental car drop off - and easy access to drop luggage at the hotel before returning the rental car!
Room - comfortable (gre
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Response from Novotel A, Guest Relations Manager at Novotel Auckland Airport
Responded 3 days ago
Kia ora Dave, Thanks for coming to stay at Our Place. It's really wonderful to know that arrival and departure were a breeze and that you loved both your room, appreciating the quiet comfort of that space, and the dining experience. We hope that your travels will bring you back to us. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport
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The Superior Twin Room at the Novotel Auckland Airport
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Can you tell me how much for a day room please.i have a long wait for my flight to Brisbane tomorrow,and didn’t want to wait around in the airport.
Kia ora, We're so sorry to have missed your message until this time. I do hope that you were able to pop over to Our Place and have the team assist with a suitable option? For future reference we do offer day stays from 3 through 12 hours with different rates for each increment of 3 hours. Please give us a call at the hotel to book these in. We'd love to see you soon. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport
0 votes
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you have mentioned in an email that you will discount & validate the parking, how much will this be. Our guests for dinner at your restaurant are not staying the night just having dinner with us so will be there approx 2-3 hrs only. thank you
Even hotel guests with cars pay for parking as the hotel is in the middle of the Auckland Airport Parking Lot. Usually $25 per night so for 3 hours i'd say could be about $18 but not sure. Auckland Airport Parking could probably give you a better idea. Hope this helps.
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Hi how much is it for breakfast in the hotel?
Sorry I don’t remember but I did enjoy it .
0 votes
Kia Ora, Checking in at the Novotel roughly 7pm and checking out 4.30am the next stay. I have a vehicle that I need parking for - how much will this roughly cost with the hotel discounted rate? Thanks.
Kia ora Katene, The best option for overnight car parking is the Auckland Airport International Terminal Car Park A. Simply take a ticket from the machine when you enter (rather than using your credit card) and bring this to us on departure. The overnight rate is discounted to $30.00 and can be paid on your bill. We look forward to welcoming you. Ngā mihi nui | Warm regards Jonathan Tremain Guest Relations Manager Novotel Auckland Airport
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Any free parking?
Kia ora Ani, Thank you for your query. We have a small space on our driveway for dropping off your luggage on arrival, whilst checking in, however we, regrettably, have no car parking of our own. We do utilise the airport car park and can offer a discount on this for our guests - simply take a ticket from the machine when entering and bring this with you to the hotel; we apply the discounted rate on departure and you can settle this with your accommodation bill. We look forward to welcoming you. Ngā mihi nui | Warm regards Jonathan Tremain Guest Relations Manager Novotel Auckland Airport
1 vote
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Previous
"All rooms are very quiet due to the proximity of the airport"
"The room had a view over the airport which was better than that from the airport observation deck."
"excellent breakfast, wide variety specially in fruit juices, orange juice is made on the spot and is natural"
"Never had a bad room"
"the rooms on one side overlook the airport, so the other side is a bit nicer view."
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PRICE RANGE
US$168 - US$268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel auckland airport hotel mangere
LOCATION
New ZealandNorth IslandAucklandMangere
NUMBER OF ROOMS
263
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