We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
As the other reviews have stated the hotel is old and needs some updating. The hotel was very clean even if the facilities were old but serviceable. There is no view because of the flood wall. Room is small and the bed is only a...More
Date of stay: January 2019
Response from KingsgateGreymouth, General Manager at Kingsgate Hotel GreymouthResponded 2 days ago
Hi JullebP4259LS, Thank you for your comments, we are proud of the restaurant and the food and service that we provide, I am happy that we did not let you down. The room that you stayed in was a standard one, and unfortunately those on...More
Unfortunately the hotel needs some love. Rooms are tired and very outdated and it felt like an old high school camp dorm! For a one night quick stay to rest your head it’s ok but I would recommend trying another place if you are after...More
Date of stay: January 2019
Response from KingsgateGreymouth, General Manager at Kingsgate Hotel GreymouthResponded 3 days ago
Dear Trevor, Thank you for your feedback, I am sorry that your stay was disappointing. We are aware that we are due an upgrade and will start upgrading our superior rooms in a months time, Unfortunately the standard rooms that you stayed in will not...More
Hotel is rather old and tired. Bathroom just needs to have the beige taken out and it wouldn't look so old. No plug for the bath. Had to drag luggage up one flight of stairs because there was no lift to this floor. Could only...More
Room was very outdated. Only one accessible power point, so if you need to charge more than one device, too bad. Wifi only available in lobby or a few rooms, but not ours. No toaster in room so forget about making yourself a simple breakfast....More
We booked through booking.com place and rooms outdated and tiny with no ventilation as window opens in car park and drive ,the bath had no plug and the shower controls were faulty, were attacked by fleas in the room had to keep awake ,did complain...More
I am pleased that you had a good stay. Accurate and objective feedback, even where contradictory, can help inform the actions of both potential customers and the hotel management. From the varying reviews it seems that it... More
I am pleased that you had a good stay. Accurate and objective feedback, even where contradictory, can help inform the actions of both potential customers and the hotel management. From the varying reviews it seems that it may be wise for future customers to specify a newer, or upgraded room, when making a booking. Additionally, the hotel could consider introducing a lower category of accommodation, say economy rooms, where updating is needed.