Our family of 4 had adjoining rooms which worked out really well. Nice clean facilities in the heart of Whangarei. We didn’t expect much but it was just what we needed. Small kitchenette had pretty much everything we needed but was tight on space to store food. Also it was missing a bread knife which seemed to be a theme for our holiday. Location was 10 minute walk to supermarket and art area next to river. On-site basement parking was useful but a bit tight for a large SUV. We ate at the nearby butter factory which had a burger night special which was excellent value. The staff at Quest were super helpful.
I walked out of another local hotel due to roadworks and poor facilities, and checked into quest. The team at the front desk were fantastic and went the extra me to help me out at short notice, the accommodation is spotlessly clean, comfortable and well priced...I will absolutely stay at a Quest apartment again!!!
Easy to find with Good secure parking (after you book in) Staff were friendly and helpful , There was a bit of noise from outside but nothing too loud the room was very clean as was the hotel itself. Only downside for me was that there was no cafe etc onsite to get breakfast etc
It wasn't the biggest hotel room we've stayed in. But it was so perfectly designed for two people that all other rooms will be judged to this standard from now on. In fact, it's a far, far better design than the suites and mini-suites we've stayed in and whoever designed it should get an award. Our one bedroom at The Quest in Whangarei was small but perfectly formed. It was my birthday and I'm not all that keen on celebrating anything that doesn't end in a five or a zero. So I decided to treat myself, my wife, an old family friend and three family members to dinner, drinks and an evening enjoying the music of the musical duo our youngest daughter has been performing in for the past couple of years. She regularly does gigs, sometimes as a backup singer, sometimes solo and sometimes in groups. This time she and her singing partner named themselves the Wood Pigeons (hopefully they'll come up with a better name). Two guitars, two singers. What some call "folk rock" or "soft rock." Her partner, a male. is an amazing guitarist and the group that came on after their performance came early so they could enjoy them. It's always a good sign when colleagues applaud and support. One of the reasons we chose the hotel is that it is within easy walking distance of The Butter Factory. Another is that we wanted to try it out. First impressions are important and the front desk was manned and womanned by some very welcoming and competent people who gave us a great first impression. Parking is underneath the hotel and accessed by a card activated gate that raises to allow entry into the parking area. We were offered help with our luggage but decided that we could easily handle our two overnight bags ourselves. The elevator (or as it's called in NZ, a lift) was also card activate and took us directly to our floor. It is not a big and dare I say, impersonal, hotel. It would probably be considered a boutique hotel - although the term usually indicates to me something quirky and not quite up to hotel standard. Their online promotional description is "serviced apartments." The hallway was not that wide and we exchanged a friendly hello to a couple coming the other way. To be perfectly honest, we didn't know what to expect and what we discovered upon opening the door and wheeling in our cases was a wonderful surprise! Normally we have a quick look around a new room and finding most of them pretty much the same we start unpacking. This time we inspected the room slowly, marveling at the thoughtful way it had been designed for the occupants. Genius! Unlike another place we stayed up in Kerikeri, NZ, where two people couldn't move around the room at the same time, we both felt perfectly at home from the moment we stepped over the threshold. Somehow they'd managed to fit in a kitchen, dishwasher, clothes washer, drier, king bed, comfortable sitting area, small dining table and chairs, desk, sofa and a comfortable bathroom that felt more spacious than it was due to the design. I wish our en-suite at home was so well designed.…
Good value and tidy clean accommodation. Great communication when sorting bookings. Central and quick walk to restaurants. Underground secure parking. We will stay again on our next trip. I’m not sure where else you could stay for work that’s so modern.
Quest hotels are located in the heart of the downtown area and it's surrounded with local shops and restaurants. A comfortable clean room with a small kitchenette. The entry to reception is a little different but fine.
Friendly helpful front office staff Great to have underground parking at reasonable cost. Apartments are only a couple of years old so still in great condition Walking distance to city centre and eating establishments Air conditioner had difficulty keeping whole apartment cool & there’s only 1 opening window in apartment
Centrally located, good size room with kitchenette, however if you are traveling with a car, I would recommend finding a place with better parking. Walls are a bit thin and therefore noisy, particularly doors
Friendly staff. We had a great room with a super comfy huge bed with amazing pillows! Very quiet in the room for a central town location. Bonus to have a fully equipped kitchen. I highly recommend and will definitely stay again. A++++
I have been here twice, and have been impressed with the friendliness and efficiency of both the front of house staff and the housekeepers. The rooms are nice, modern and clean. The hotel is centrally located. I would recommend asking for one of the quiet rooms, as the rooms by the front can be quite noisy (but fine with earplugs, and to be expected with its location). I won’t stay anywhere else in Whangarei.