We were visiting Whangarei to attend a funeral and The lovely staff allowed us to check in late as we had been turned away from our previously booked motel due to their check in Policy. Staff here are wonderful and really do make you feel welcome. The Buffet Breakfast is an absolute must and was fantastic after a huge day of travel the previous day. The hospitality and professionalism shown means when we visit Whangarei at any point in the future this will be our first choice every time.
Stayed here just the one night on our way north. We had standard queen room, the bed was comfortable but the pillows had been very sloppily covered with slips, only just. Did wonder if the bed had been changed but further inspection appeared ok. The shower surrounds outside needed a good scrub. Inside the shower was clean. We had dinner in the restaurant, we both chose fish and chips, all very nice especially the slaw. We were not told what the fish of the day was nor the roast. We were not asked whether we would like dessert or coffee. Very casual service with only one other couple in the restaurant at the time. We chose to have breakfast in the restaurant the next day for convenience. What a silly decision. We chose full buffet, the scrambled egg was cold and tasteless, as was the bacon but it did have a nice Smokey flavour bonus. The mushrooms were delicious but cold. The bread available for toast was bog standard white, no other offered. We are coffee appreciates and noticed the included coffee was bulk stuff. Noticed that the only other diners had different mugs and heard a member of staff asking for a long black so asked if they had a proper coffee machine , yes oh joy we ordered 2 long blacks,very nice coffee but we had to pay extra. Definitely would not recommend this breakfast.…
Our stay was very disappointing ! Very Mouldy bathroom and curtains Carpets in whole complex dirty and Un vacuumed Bed very uncomfortable could feel all the springs Standard room very basic and had a hurried feel of its presentation . Bar area un inviting Pool table out of action . Won’t stay again .
Stayed Monday and Thursday nights passing through. Hotel is a bit tired but clean and functional with friendly helpfull staff. Food quality up to standards expected. Priced very reasonable. Will be staying again on my next visit and will recomend to others.
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