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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Hotel Flames Whangerei
Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 35 hotels in Whangarei
Location
Cleanliness
Service
Value
Whether you are traveling for business or pleasure, Comfort Hotel Flames offers you the ultimate environment to relax and enjoy the surroundings. The hotel complex is situated on the hills of Onerahi and overlooks the beautiful inner Whangarei harbour. All rooms are generously proportioned and equipped with fridges, tea and coffee making facilities, tiled en-suite bathroom (shower and bath), balcony, hair dryer, iron and ironing board. A restaurant on site with Kiwi, Asian and other dishes from around the globe.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
BBQ facilities
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Desk
Private balcony
Room service
Iron
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Korean, Thai
Location
Full view
Contact
8 Waverley Street Onerahi, Whangarei 0110 New Zealand
Getting there
Car HireSee all Whangarei car hire
146Reviews1Q+A36Room tips
Reviews
Traveller rating
- 53
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- 23
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- 7
Time of year
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Popular mentions
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Most Recent
We recently stayed at the Flames for a long weekend. We had to book via telephone and the staff member we talked to was very accommodating to fit in our family to one of their last available rooms. Every staff member we interacted with was incredibly friendly and professional. The room was warm, tidy and clean. Beds very comfortable. We called reception for the additional rollaway bed and it was there in an instant. Twice we ordered room service dinners and the service was fast with meals absolutely delicious. Heat pump in the room was incredible. After using it briefly to warm up the room, we didn't need to use it again overnight. Shower pressure very strong with lovely hot water. We would definitely stay again!
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Hotel's Favourite
Booked a room , requested a bath and was told a "maybe" but was then phoned back promptly to confirm, Absolutely friendly checkin with Raewyn , the owner/ manger. Room was super clean and very big with a view out to the west ...inlet with boats in the distance. Wife recovering from a hospital stay so we had room service dinner. VERY impressive..we ordered a few entrees...scallops, mussels, prawns, side of fries..( they were GOOD !) Would totally and absolutely recommend this accomodation. Our unit was one of two I am told that has cooking facilities...Microwave, two hot plates so Ok for a small cook up. 3 mins walk to a bunch of shops ( Takaways chinese and indian ) as well as a New World supermarket, The flames is also only 5 mins drive from Whanagrie city so a perfect location, Grounds are extremely well kept with a pool and bush look out platform. Well done Raewyn and the flames team. P and B from Paihia…
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Date of stay: May 2021
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Flames Hotel, General Manager at Comfort Hotel Flames Whangerei
Responded 3 Jun 2021
Hi Paul, thank you so much for taking the time to review us. We appreciate your feedback. So glad you enjoyed your stay. It was nice to meet you and we look forward to seeing you again Best wishes Raewyn
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Friendly accommodating staff, let us store our ebikes in a locked garage - which we were grateful for as a tropical storm was passing through . Roomy king room with comfy bed and air con made for a comfortable stay, good sky channel selection. Wifi a little stilted viewing netflix. Short walk to little shopping centre and small New World. Great views.
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Absolutely awesome in every way. Although the hotel is getting on a little it was exceptionally clean and catered for all your needs. What impressed me the most was the staff and management. I would like to compliment the management for providing a situation where the staff and yourselves came together as a team.
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Date of stay: August 2021
Rooms
Location
Service
Helpful
Response from Flames Hotel, General Manager at Comfort Hotel Flames Whangerei
Responded 12 Sep 2021
Hi Jack, thank you so much for taking the time to review us. We really do appreciate your feedback and are so happy you enjoyed your stay with us. Have a great day and we hope to welcome you back again in the future 😄
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Checked in, and made our way to our room, the place is starting to show its age, but is still pretty good, clean and tidy The view from our room was great, looking over the pool and garden, and out toward the harbour, almost tropical. Couldn't have dinner in the restaurant due to a private function, so had room service. A mistake on the menu was made, and when pointed out, management reacted immediately and were very concerned and apologetic. After breakfast, we checked out, and again the manager was very sincerely concerned about the dinner issue.
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip: Top floor rooms have the best view.
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Helpful
Response from Flames Hotel, General Manager at Comfort Hotel Flames Whangerei
Responded 4 Jul 2021
Hi Ray, thank you so much for taking the time to review us. We appreciate your feedback. So glad you enjoyed your stay and your room with a view, and once again apologies for the mix us with the menu. It was nice to meet you and we look forward to seeing you again Best regards, Raewyn
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The restaurant at this place is excellent, what it lacks slightly in ambience it more than makes up for in the expansively wide choice menu, the quality of the food as well as good and friendly service. In some ways I am reluctant to praise it too highly as I don’t want it spoilt by being too busy, however credit where it is due as this place delivers on many important matters.
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Date of stay: May 2021Trip type: Travelled with friends
Room Tip: Plenty of parking.
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1 Helpful vote
Helpful
Response from Flames Hotel, General Manager at Comfort Hotel Flames Whangerei
Responded 15 Jun 2021
Hi Bernie, thank you for taking the time to review us, we appreciate your feed back which is important to us. So glad you have enjoyed your meal with us, hope to see you again soon.
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I chose this hotel based on both the great reviews and it's extreme proximity to the airport. I was not disappointed. I made my reservation over the phone and was given a great description of the room options and prices. I picked a premium room on the top floor with harbour view. On check in, Raewyn gave me directions to the car park nearest my room, and as I stepped out of my car a happy, helpful man appeared and explained he had been sent to carry my suitcase up the stairs for me! The view from my balcony was so uplifting with white sailboats in the blue harbour beyond the mangroves, and native bush in the distance. I loved relaxing on the cane furniture set in my room. It had deep, comfy cushions and perfectly suited the tropical atmosphere provided by the beautiful palm trees and hibiscus in the garden below. On enquiry I was provided with a jug of soy milk and a coffee plunger to use in my room which I appreciated so much. After settling in, I went down to the bar for a cocktail, where a very friendly girl expertly made up a wonderful large and strong aperol spritz for me, no problem at all. I then enjoyed relaxing in the lobby reading the paper and looking at the art collection of black and white photographs of famous people from the 1960's and 1970's. I did not dine in, but easily found a tasty and well priced Thai restaurant nearby. After dinner I returned to my room, the evening was cool but the heat pump efficiently created a cosy warmth. I wanted to take a bath, but couldn't figure out how to get the water to switch from the shower to the bath tap. A quick phone call brought another helpful staff member to my room who had it working in no time. After a relaxing tub, it was time to collapse into the spotless white sheets on my soft and comfortable king size bed for a much needed sleep, after a big day driving down from the Hokianga. In the morning I couldn't face a busy restaurant, so made a phone call to see if it was too late to get breakfast in my room. I was met with "of course not" and literally within 10 minutes there was a knock at the door and a perfectly presented tray with delicious sourdough grain toast, cereal, fruit salad and yoghurt was brought in. Check out was fast and simple, another strong man carried my suitcase from my room to the car, and an easy 3 minute drive to airport completed an ideal stay. At no time was anything too much trouble, all the staff were so warm, kind and friendly. I was so welcomed and taken care of, while travelling alone and feeling somewhat vulnerable. I couldn't recommend the Flames Comfort Hotel more highly. Thank you Raewyn and crew, I will be back no doubts.…
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: Room 24 had a fabulous view
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Helpful
Response from Flames Hotel, General Manager at Comfort Hotel Flames Whangerei
Responded 4 Jul 2021
Annie, thank you so much for your very kind words and detailed review. It was our absolute pleasure to have you stay with us and are delighted that you enjoyed the service and comforts we were able to offer. We look forward to you returning in the future. Have a wonderful day 😀
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Super clean, family run and offer good food in the restaurant. Ideal for people who want to eat and not leave the hotel as there’s a great variety of food on the menu. We were all very happy a group of 12 . We will definitely stay here again. Thanks so much.
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Date of stay: May 2021Trip type: Travelled with friends
2 Helpful votes
Helpful
Response from Flames Hotel, General Manager at Comfort Hotel Flames Whangerei
Responded 19 May 2021
Thank you so much for taking the time to review us. We are happy you enjoyed your stay and certainly hope to see you again soon
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If you are looking for friendly, helpful and outstanding service you must come here. I traveled to Whāngarei for work and flew in late on my first night. I was met by a patient and accommodating manager who calmed my nerves after a very bumpy plane ride. The hotel room was spacious and well stocked with little thoughtful touches such as shampoo etc... I had a wonderful sleep in the very clean room. The restaurant food was delicious and excellent quality. I would like to especially thank Raewyn, she was an absolute star who I absolutely appreciate and I wish I could take her with me to every hotel I go to because she was simply outstanding!!
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Date of stay: April 2021Trip type: Travelled on business
Helpful
Response from Flames Hotel, General Manager at Comfort Hotel Flames Whangerei
Responded 19 May 2021
Thank you so much for your kind words, so glad you enjoyed your stay with us, look forward to seeing you again soon
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Went down here for dinner with some friends and it was so good! This place is normally a hit or miss in my experience but their menu has since changed and the service was very fast and good. Everything was so well prepared and done which made the night a great experience.
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Date of stay: February 2021Trip type: Travelled with friends
Helpful
Response from Raewyn Goldberg, General Manager at Comfort Hotel Flames Whangerei
Responded 25 Apr 2021
Hi rqueen944, Thank you so much for your review. We are delighted that you and your friends had a lovely dining experience with us and you all enjoyed your meals and our service. We look forward to welcoming you back again in the future. Best wishes the Team at Comfort Hotel Flames
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PRICE RANGE
US$89 - US$102 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Flames International Hotel
LOCATION
New ZealandNorth IslandNorthland RegionWhangarei
NUMBER OF ROOMS
21
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Claim Your Listing Frequently Asked Questions about Comfort Hotel Flames Whangerei
Which popular attractions are close to Comfort Hotel Flames Whangerei?
Nearby attractions include Claphams Clocks - The National Clock Museum (4.9 km), Whangarei Quarry Gardens (7.0 km), and Town Basin (4.9 km).
What are some of the property amenities at Comfort Hotel Flames Whangerei?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Comfort Hotel Flames Whangerei?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Comfort Hotel Flames Whangerei?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Comfort Hotel Flames Whangerei?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Hotel Flames Whangerei?
Conveniently located restaurants include Khane Bahar Indian Restaurant and Bar, Suk Jai Thai Restaurant, and TopSail.
Are there opportunities to exercise at Comfort Hotel Flames Whangerei?
Yes, guests have access to a pool during their stay.
Does Comfort Hotel Flames Whangerei have an airport shuttle?
Yes, Comfort Hotel Flames Whangerei offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Comfort Hotel Flames Whangerei have airport transportation?
Yes, Comfort Hotel Flames Whangerei offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Comfort Hotel Flames Whangerei?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Hotel Flames Whangerei offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.