The Grand Hotel
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The Grand Hotel

Corner St. Hill & Guyton Streets, Whanganui 4541 New Zealand
No globe, typical
Traveller (52)
A great burger. A definite must.
Dining (3)
Room & Suite (1)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#20 of 26 hotels in Whanganui
4.4 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.9 of 5 bubbles
Value

Welcome to The Grand Hotel, your Whanganui “home away from home.” The Grand Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

For those interested in checking out popular landmarks while visiting Whanganui, The Grand Hotel is located a short distance from St Mary's Catholic Church (0.2 mi) and St Paul Putiki Church (1.0 mi).

Rooms at The Grand Hotel offer a flat screen TV and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, room service, and a coffee shop are some of the conveniences offered at this hotel. Free breakfast will also help to make your stay even more special. If you are driving to The Grand Hotel, free parking is available.

While in Whanganui be sure to experience local bento favourites at Japanese Kitchen WA.

Should time allow, Durie Hill Elevator, Kowhai Park, and New Zealand Glassworks are some popular attractions that are within walking distance.

The Grand Hotel puts the best of Whanganui at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Game room
Billiards
Conference facilities
Banquet room
Non-smoking hotel
Wifi
Coffee shop
Restaurant
Breakfast buffet
Meeting rooms
Room features
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Historic Hotel
Budget

Location

Corner St. Hill & Guyton Streets, Whanganui 4541 New Zealand
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Wanganui Airport
Palmerston North Airport
64.9 km
See all flights
225Reviews1Q+A61Room tips

Reviews
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Detailed Reviews
CIMG wrote a review Feb 2020
Wellington, New Zealand182 contributions31 helpful votes
3.0 of 5 bubbles
On the plus side, the hotel rooms are very reasonably priced (including breakfast), the staff were all very friendly and nice (including in the ground floor Irish Pub restaurant), it is in an excellent location (with parking), and it has a certain old world (faded) charm.

Although the food at the popular and atmospheric Irish Pub restaurant was simply competent, it shone on the steak sauces (especially the pepper sauce) and a truly extraordinary deep dish apple pie, which looked like one grandma had crafted with love, sultanas, cinnamon and about four apples per gigantic slice.

On the negative side: cleanliness. From the cigarette butt-filled pasta sauce jar on the balcony, and the hair in the shower drain, to the carpets in the rooms and the hallways which don’t appear to have been vacuumed since the 1990s (let alone a deep clean) this is an establishment which could learn that antique doesn’t need to mean dirty. The view from the balcony of the car park was pretty grimy too. Also, the free breakfast was truly sad - muesli, Weetbix and tinned fruit with white bread toast, vegemite, marmalade and raspberry jam sachets ... Better to leave out the breakfast (and lower the price even further).
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GreyMarl wrote a review Sept 2022
Australia106 contributions13 helpful votes
3.0 of 5 bubbles
Many hotels are a trip down memory lane in New Zealand - often for the wrong reasons. Lack of investment or interest in maintaining, let alone upgrading, properties mean entering the room is to step back in time.

The Grand is an impressive building in a lovely town full of character.

The room was OK for the cost but more than a little TLC is definitely needed.
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Date of stay: September 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ScottyAuckland wrote a review Nov 2020
Auckland, New Zealand248 contributions135 helpful votes
3.0 of 5 bubbles
The hotel was fine for our group stop over. It has a rustic charm\ with all the creaks and groans of an old hotel. Rooms were clean, beds comfortable and a lively pub downstairs serving Guinness. The chef didn’t pitch for work the next morning so we didn’t eat there. Only downside were the showers - couldn’t get decent pressure and it fluctuated between hot and cold .
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worldhopper1 wrote a review Nov 2020
4 contributions7 helpful votes
1.0 of 5 bubbles
Oh my i would not recommend this place at all.

Granted it is in a great location and the price is not bad but if you don't care if you sleep in a dirty, unorganised place go ahead at your own risk. I think the owner has brought it for the restate and does not care or know how to run a hotel.
As there were so many things wrong I have just done it in list form why not to stay:
Given wrong room (not size we booked) did get another room, room smelled of mould and musty, carpet not cleaned for days, room not clean, bathroom not clean, towels were grey in colour, soap dish was broken in shower and sharp, old food in hallways, old food on stairs, flower decorations with inches of dust, man at desk didn't even speak when I payed the bill, staff didn't know about $20 breakfast as advertised, served breakfast without asking about allergies, smoker in room next door thought he would share with us on the balcony so it came into our room, small fridge stunk, double electric blanket plug was a tripping hazard only one side could be plugged in.
This place has potential if it had the right owners Gordan Ramsay needs to visit.
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Date of stay: September 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Best room probably in another hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Redheaded2 wrote a review Apr 2023
Avondale, New Zealand55 contributions17 helpful votes
1.0 of 5 bubbles
What is a beautiful classical building with obvious historical colonial history has been allowed to run down nor just in presentation and comfort but also in hospitality. Purchased by the new owners over a year ago their service was pitiful to non existent. There was noone in the reception when we left and the lovely elderly gentleman who attendes us advised he is regularly asked to come in by staff to attendthe reception on top of the room cleaning he does. In the disused dining room which has beautiful character antique ambience were half empty boxes of pizza and drink cans - clearly left by the stsff we saw in the area the night before.
The room was reasonably comfortable but dated and overpriced with a big grubby handprint left on the mirror! Never again though I wouldve loved to have experienced the hotel in its heyday.
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Date of stay: April 2023Trip type: Travelled on business
Room Tip: Avoid staying there
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tersia C wrote a review Oct 2020
New Plymouth, New Zealand107 contributions39 helpful votes
2.0 of 5 bubbles
Upon arrival, the gentlemen at reception was not friendly at all as all the other times later. We went up with the lift and decided to rather take our luggage up the stairs as I did not trust the lift. The bathroom was terrible with a dirty facecloth in the soap-space. People should we warned that toiletries are not provided and only a general soap in a container. Not nice to be without a hair conditioner. The afternoon, we had a drink in the bar. When we wanted to pay, they wanted to serve us another one, not realising what happened. Later, I tried to get somebody at reception. Went down, spoke to lady behind the bar. She was the only person working there and had to look after reception as well. Television is nearly non existing. Fortunately wi-fi was good. In general we enjoyed our stay further as we could leave our car and walk in town.
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Date of stay: October 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moana M wrote a review Mar 2021
Auckland, New Zealand2 contributions5 helpful votes
1.0 of 5 bubbles
Poor management. Poorly maintained, poor housekeeping, variable food quality, drinks expensive, service variable/poor, depending on staff. There are other far better places to stay in Whanganui that offer far better value.
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Date of stay: February 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Book a room somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna wrote a review Jan 2022
Christchurch, New Zealand100 contributions25 helpful votes
1.0 of 5 bubbles
Disgusting service at check in, no hello no nothing other than eftpos?
Room noisy, only a door onto shared balcony that seems too unsafe to stand on, no windows to crack, if you opened the door the noise from outside at night made it impossible to sleep. Took 7 mins for hot water to start flowing in shower. Only 1 power point in corner behind bed so basically useless. Lugged bags up stairs because we didn’t trust the lift.
Curtains so thin they provided zero darkness
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Date of stay: December 2021Trip type: Travelled with friends
Room Tip: Avoid this place at any cost
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria T wrote a review Mar 2022
3 contributions
1.0 of 5 bubbles
Went to Andrew Lundon show last night at the Grand Hotel which included buffet meal. Show was good. Food was disappointing, roast potatoes seemed to be reheats, Yorkshire puddings we’re rock solid and variety of food was poor. Very overpriced for what was on offer. Maintenance on the hotel is lacking and place is shabby. No lock on cubicle door in gents so had to hold door closed with foot. Staff behind bar had no idea of what they were doing and drinks poor quality and also overpriced. At $65 for a buffet meal I was not impressed . Will not be back.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iang229 wrote a review Jun 2020
Featherston, New Zealand28 contributions10 helpful votes
5.0 of 5 bubbles
My wife and I recently stayed one night at The Grand Hotel while under Level 2 of the Covid-19 lockdown. We were welcomed by the manager at check-in, enjoyed the ascent of the beautiful stair case and the many photos on the walls of the hallways. Our room was nice, with a verandah. Bed was nice, all facilities were tidy and clean. We had dinner in the Irish Pub downstairs, not very busy due to the lockdown, but the food was definitely worthwhile. Would stay again
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Date of stay: June 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ken M wrote a tip Mar 2024
1 contribution
1.0 of 5 bubbles
"I'd rather than sleep in my car than ever stay here again. If Wanganui had not been booked out I'd have transferred to another hotel. "
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Companion27854519791 wrote a tip Nov 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Do not stay here it's terrible "
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Frank wrote a tip Jul 2023
Marton, New Zealand2 contributions1 helpful vote
1.0 of 5 bubbles
"Don't waste your time or money... stay away "
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Excursion48604431988 wrote a tip May 2023
1 contribution
1.0 of 5 bubbles
"I've stayed in easy better backpackers, which makes this overpriced. "
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Redheaded2 wrote a tip Apr 2023
Avondale, New Zealand55 contributions17 helpful votes
1.0 of 5 bubbles
"Avoid staying there"
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Not the right property for you?
There are more places to choose from in the Whanganui area.
PRICE RANGE
$106 - $106 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandManawatu-Wanganui RegionWhanganui
NUMBER OF ROOMS
53
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE GRAND HOTEL - Reviews & Price Comparison (Whanganui) - Tripadvisor

Frequently Asked Questions about The Grand Hotel
Which popular attractions are close to The Grand Hotel?
Nearby attractions include Whanganui Regional Museum (0.4 km), Sarjeant Gallery Te Whare O Rehua Whanganui (0.4 km), and St Mary's Catholic Church (0.3 km).
What are some of the property amenities at The Grand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Grand Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Grand Hotel?
Conveniently located restaurants include Maria Lane Eatery & Bar, Japanese Kitchen WA, and Rutland Arms.
Is The Grand Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Whanganui.
Does The Grand Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Grand Hotel?
Many travellers enjoy visiting Durie Hill Memorial Tower (1.2 km) and William Birch Pools (3.6 km).
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