Distinction Palmerston North Hotel & Conference Centre
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Distinction Palmerston North Hotel & Conference Centre
175 Cuba Street PO Box 5383, Palmerston North 4410 New Zealand
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Avg. $238 /night, 3/18 - 3/19
$326
per night
$278
per night
$230
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#4 of 22 hotels in Palmerston North
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Modern, well appointed 4 star hotel in the hub of the CBD a few minutes walk from cafes, shops, theatres, the museum and convention centre. 85 Guest rooms with free unlimited Wifi, air-conditioning, iron & ironing board, fridge, tea / coffee making facilities. Free on-site parking. Accessible rooms and spa suite ideal for honeymooners. On-site restaurant and bars. Large functions & conference venue for up to 500 delegates & weddings for up to 300 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Car hire
Business Centre with Internet Access
Conference facilities
Baggage storage
Secured parking
Wifi
Paid internet
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Special diet menus
Taxi service
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Allergy-free room
Air conditioning
Desk
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Business
Languages Spoken
English
Location
175 Cuba Street PO Box 5383, Palmerston North 4410 New Zealand
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Palmerston North Airport
3.8 km•
See all flights
Wanganui Airport
65.8 km•
See all flights
61 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Visited one night stop over oct 2023
The rooms are dated, especially the bathroom with it's blown plastic metallic blue counter top. The beds were comfortable though and it served it's purpose.
We ate in the restaurant for both dinner and breakfast.
Dinner was good, wine was very good and service was likewise.
Breakfast was unfortunately mediocre to say the least. Food wasn't that hot and in the main was tasteless. The coffee was probably the worst coffee ever experienced. When asked for a proper filter coffee, the waitress reluctantly provided but with the comment "I'm not supposed to do this".
One massive plus point was the free secure parking on site which allows to to wheel your bags in the dry straight to the car.
Like I say, it provided a nights sleep on our way to Wellington but as a hotel, the rooms need some updating.
The rooms are dated, especially the bathroom with it's blown plastic metallic blue counter top. The beds were comfortable though and it served it's purpose.
We ate in the restaurant for both dinner and breakfast.
Dinner was good, wine was very good and service was likewise.
Breakfast was unfortunately mediocre to say the least. Food wasn't that hot and in the main was tasteless. The coffee was probably the worst coffee ever experienced. When asked for a proper filter coffee, the waitress reluctantly provided but with the comment "I'm not supposed to do this".
One massive plus point was the free secure parking on site which allows to to wheel your bags in the dry straight to the car.
Like I say, it provided a nights sleep on our way to Wellington but as a hotel, the rooms need some updating.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a disappointment upon check in, the room was cold, squeeky floors, the air conditioning wasn't working, the unattractive room wasn't really worth for the $330 including breakfast per night. We wanted out but won't be refunded. They offered another room, worst, air con was blowing cold air and small. Both rooms were clean, redeeming qualities. We took room 1 and they gave us an oil heater. I complained the following morning due to lack of sleep and managed to change to another room, far better. They should have changed it to a better room upon check in. The morning staff was better with their customer service and upon check out has offered us a free coffee.
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Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Don't accept the rooms from the heritage part of the hotel site
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A fine place to stay when you have business meetings in Palmerston North with its central location I was able to walk to most of my meetings. Very handy to lunch and dinner locations as well. Cuba St is rather quiet at night and my room was not road facing so I slept well. Comfortable room with all facilities clean and operational. Breakfast at Nosh is as good as any though a barista coffee should be included in the price of the cooked buffet breakfast. Wifi was excellent everywhere in the hotel.
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Nicol, General Manager at Distinction Palmerston North Hotel & Conference Centre
Responded 18 Feb 2021
Dear dougcoAuckland I really appreciate you taking the time to write a review about your recent stay at the Hotel. Feedback is an important part of our improvement process and it is always rewarding to receive positive reviews. The hotel is the closest property to the central city and it is very convenient for accessing all the city has to offer. I have taken on board your comment about the coffee being included and we will review this? Again thank you for your review and we wish you all the best with your future hotel stays. Very Best Regards Dean Nicol
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great room and amazing staff!
We needed accommodation on very short notice as the place we had booked was filthy and unsuitable, we had been up since 4.30am and it was 8.30pm. Lance listened to me when I was checking access to the first floor due to my son being on crutches due to a fracture pelvis, with out asking he offered a mobility room. Check in was a breeze even at 8.30pm and no reservation, walk in shower with seat was great. Lovely buffet breakfast available on site too
We needed accommodation on very short notice as the place we had booked was filthy and unsuitable, we had been up since 4.30am and it was 8.30pm. Lance listened to me when I was checking access to the first floor due to my son being on crutches due to a fracture pelvis, with out asking he offered a mobility room. Check in was a breeze even at 8.30pm and no reservation, walk in shower with seat was great. Lovely buffet breakfast available on site too
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We really liked the Heritage room we had on the top second floor. At first, Room 209 on the corner seemed cold but it proved easy to heat with the radiator heater provided. The bedding was luxurious and toasty warm at night. The gentleman on Reception who checked us in was really pleasant and positive. The renovated shower and bathroom area was superb!
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Been stopping here for the last 5 years.. great location and lovely staff.. just one big occurring problem that’s still unsolved 5 years on… the air conditioning..
everyone on the second floor had issues with their aircon not working.. numerous complaints have been made over the years.. the reception had run out of fans too so thats quite a big indication it’s an issue? They did try to solve the issue by resetting it but has never worked over the years either.. finally they tried removing a ceiling panel in the bathroom to let the air flow? Which did naff all on a scorching hot day ! Family stopping on the level above us had no problems at all.. so I recommend if you book this hotel during the summer months to ask for a room on level 3.
everyone on the second floor had issues with their aircon not working.. numerous complaints have been made over the years.. the reception had run out of fans too so thats quite a big indication it’s an issue? They did try to solve the issue by resetting it but has never worked over the years either.. finally they tried removing a ceiling panel in the bathroom to let the air flow? Which did naff all on a scorching hot day ! Family stopping on the level above us had no problems at all.. so I recommend if you book this hotel during the summer months to ask for a room on level 3.
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked many months ( 10) earlier as we were coming for a wedding and had booked 3 rooms. By chance happened to be in Palmy the weekend before the wedding and thought I’ll just check on our booking as we needed to change the number of people coming. To my surprise our rooms were not booked even though I had a confirmation email to state that it was all confirmed for those rooms and dates (3 nights) To our rescue was a lovely lady Julie who was on reception that day. She managed to change and sort everything so we had the rooms we needed. Thank you Julie.
Oh but after such hard work by one member to make our stay great it was let down by the rooms themselves. The bed had stained sheets, a very loud and noisy air conditioner, a coffee machine provided as we had a suite, but no coffee pods to use in it. The next day I noticed our bed wasn’t made just pulled up and areas of the room were dusty. It did improve for the other days. Not a 4 star hotel at all more like a 2 star. We felt it was over priced and so won’t be staying again .
Oh but after such hard work by one member to make our stay great it was let down by the rooms themselves. The bed had stained sheets, a very loud and noisy air conditioner, a coffee machine provided as we had a suite, but no coffee pods to use in it. The next day I noticed our bed wasn’t made just pulled up and areas of the room were dusty. It did improve for the other days. Not a 4 star hotel at all more like a 2 star. We felt it was over priced and so won’t be staying again .
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in was very fast and the staff were efficient. The car parking was free and very secure as you used your room key to enter the gated park. We stayed on the first floor and our room was very spacious, the closet was sliding glass mirror doors which I found very nice to do my makeup and hair in the morning. The bathroom was pretty average but it did the trick. The only fault I could give this place is that the outside seems quite dated compared to the inside.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Nicol, General Manager at Distinction Palmerston North Hotel & Conference Centre
Responded 13 Oct 2020
Dear Guest Firstly I would like to thank you for taking the time to write a review regarding your recent stay. Feedback is an important part of our improvement process and it is always pleasing to receive positive reviews. I will be sharing your review with the team as we like to celebrate our successes. (especially this year)! We are holding off on the frontage at this stage as we have plans to redo a lot of the outside materials and would like to do this properly but you are right it is showing it's age. I wish you all the best with your future travels and hope that we can welcome you again if you are travelling to Palmerston North. Warm Regards Dean Nicol
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Comfortable stay overall but shower curtain around a bath will always end up with water everywhere in the bathroom and no genuine aircon in room do a fan is provided which I used all night. Breakfast has a coffee machine with only 3 settings: mocha, long black, espresso. First attempt at the long black left no room for milk and the milk jug either didn't pour when you were careful or poured all over the floor when you weren't. I tried the espresso next and the coffee was cold. Now that I had poured milk all over the floor, there would be a wait for cappuccino which was at an extra cost to me. After being canceled on flights out of Palmerston North the previous day I was pretty over it and decided to head to the airport to get a coffee.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We visisted for a weekend and were amazed at how reasonable the prices were, especially for the quality of room and hotel. It was a great weekend, the room was large, king size bed and very comfortable. We enjoyed having a few drinks in the bar, the location was central to town, the staff were friendly, even opening the bar early for us on a public holiday!! Very much appreciated. We will definitely be back.
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Date of stay: April 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Nicol, General Manager at Distinction Palmerston North Hotel & Conference Centre
Responded 9 Jun 2021
Dear Lynne M Firstly I would like to thank you for taking the time to write a review regarding your recent stay. Feedback is very important to us and it is always encouraging to receive 5 stars. I am pleased you had a great weekend and that your room was comfortable. We have recently been upgrading a range of our beds in some of the rooms and we expect this will have a further positive impact on our guest experience. Again we really appreciate your time and look forward to welcoming you back in the near future. Very Best Regards Dean Nicol
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear justmeonarock
Thank you for your question
We are 10 min drive from the airport (6.2km).We are one of the closest hotels to the airport. All Taxis know our location and if you need any assistance please give us a call
Kind Regards
Rean Vorster
General Manager
…
PRICE RANGE
$221 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge palmerston north hotel palmerston north, novotel palmerston north, palmerston north novotel
FORMERLY KNOWN AS
Travelodge Palmerston North
LOCATION
New ZealandNorth IslandManawatu-Wanganui RegionPalmerston North
NUMBER OF ROOMS
85
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingDISTINCTION PALMERSTON NORTH HOTEL & CONFERENCE CENTRE | UPDATED 2024 Reviews & Price Comparison (New Zealand) - Tripadvisor
Frequently Asked Questions about Distinction Palmerston North Hotel & Conference Centre
Which popular attractions are close to Distinction Palmerston North Hotel & Conference Centre?
Nearby attractions include Te Manawa Museum of Art, Science & Heritage (0.3 km), New Zealand Rugby Museum (0.3 km), and Palmerston North Clock Tower (0.3 km).
What are some of the property amenities at Distinction Palmerston North Hotel & Conference Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Distinction Palmerston North Hotel & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Distinction Palmerston North Hotel & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Distinction Palmerston North Hotel & Conference Centre?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Distinction Palmerston North Hotel & Conference Centre?
Conveniently located restaurants include Arranged Marriage Restaurant, Cafe Jacko, and Haru Japanese Restaurant.
Is Distinction Palmerston North Hotel & Conference Centre located near the city centre?
Yes, it is 0.3 km away from the centre of Palmerston North.
Are any cleaning services offered at Distinction Palmerston North Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Distinction Palmerston North Hotel & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Distinction Palmerston North Hotel & Conference Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.