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Distinction Palmerston North Hotel & Conference Centre

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175 Cuba Street PO Box 5383, Palmerston North 4410 New Zealand
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Traveller (65)
Room & Suite (42)
Dining (9)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#4 of 24 hotels in Palmerston North
Location
Cleanliness
Service
Value
Modern, well appointed 4 star hotel in the hub of the CBD a few minutes walk from cafes, shops, theatres, the museum and convention centre. 85 Guest rooms with free unlimited Wifi, air-conditioning, iron & ironing board, fridge, tea / coffee making facilities. Free on-site parking. Accessible rooms and spa suite ideal for honeymooners. On-site restaurant and bars. Large functions & conference venue for up to 500 delegates & weddings for up to 300 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Car hire
Business Centre with Internet Access
Conference facilities
Baggage storage
Secured parking
Wifi
Paid internet
Restaurant
Breakfast buffet
Complimentary instant cofffee
Special diet menus
Taxi service
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Fireplace
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
430Reviews2Q+A68Room tips
Traveller rating
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Popular mentions
KapitiKiwis wrote a review Jun 2021
Raumati Beach, New Zealand760 contributions276 helpful votes
We visisted for a weekend and were amazed at how reasonable the prices were, especially for the quality of room and hotel. It was a great weekend, the room was large, king size bed and very comfortable. We enjoyed having a few drinks in the bar, the location was central to town, the staff were friendly, even opening the bar early for us on a public holiday!! Very much appreciated. We will definitely be back.
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Date of stay: April 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Dean Nicol, General Manager at Distinction Palmerston North Hotel & Conference Centre
Responded 9 Jun 2021
Dear Lynne M Firstly I would like to thank you for taking the time to write a review regarding your recent stay. Feedback is very important to us and it is always encouraging to receive 5 stars. I am pleased you had a great weekend and that your room was comfortable. We have recently been upgrading a range of our beds in some of the rooms and we expect this will have a further positive impact on our guest experience. Again we really appreciate your time and look forward to welcoming you back in the near future. Very Best Regards Dean Nicol
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shey770 wrote a review May 2021
Hastings, New Zealand15 contributions7 helpful votes
Dirty coffee cups had to wash to use shocking restaurant experience was terrible no one in there waited forever for service asked for gin ran out the night before ordered food took forever and prawns were horrible ordered ice cream desert had to ask several times before it arrived have stayed here many times usually not to bad but this stay was shocking really really disappointed I doubt we’ll return
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Dean Nicol, General Manager at Distinction Palmerston North Hotel & Conference Centre
Responded 27 May 2021
Dear Guest, I am disappointed to read your review regarding your recent stay at Distinction Palmerston North Hotel. All of the issues you have mentioned are based on service delivery and we just need to be better than what you have experienced. I have followed this up with the kitchen team already and I will be speaking to the housekeeping and restaurant teams about your review. Feedback is an important part of our improvement process and I do appreciate you taking the time to provide us with this feedback. I do hope that you will give us another opportunity and if you contact me directly I would like to personally ensure your next stay would be a positive one. Very Best Regards Dean Nicol
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RocheMaree wrote a review Feb 2021
Hawera, New Zealand535 contributions155 helpful votes
Fab, quiet location steps away from cafes, restaurants and shops. Free secure parking. We had an older style room, was a bit dated but spotlessly clean. Bed and pillows were comfortable and had super blackout curtains. Shower was over a bath with a curtain. Price point of $153 (booking.com) was on par with the room and cheaper to book online than through the hotel. Staff were awesome. Was able to park early and check in a tad earlier. They even found a phone charger for me when I forgot mine. Thanks guys, would stay again.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Room Tip: Ask for one of the newer refurbished rooms
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Response from Dean Nicol, General Manager at Distinction Palmerston North Hotel & Conference Centre
Responded 18 Feb 2021
Dear RocheMaree It is always excellent to receive 5 star reviews and I will be celebrating this with the team. I am pleased you enjoyed your stay at Distinction Palmerston North and you have highlighted that the staff were awesome. We work hard to provide a level of service that provides our customers with a positive experience and it is nice to know when this hard work pays off. Our rates should be the same across all channels and it is disappointing to read that you could obtain cheaper rates on Booking.com. This is not generally the case and I will look into why this has happened on this occasion. I would like to thank you for your all important feedback and for providing the hotel with your encouraging review. All the best with your future hotel stays. Very Best Regards Dean Nicol
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dougcoAuckland wrote a review Feb 2021
Auckland, New Zealand306 contributions71 helpful votes
A fine place to stay when you have business meetings in Palmerston North with its central location I was able to walk to most of my meetings. Very handy to lunch and dinner locations as well. Cuba St is rather quiet at night and my room was not road facing so I slept well. Comfortable room with all facilities clean and operational. Breakfast at Nosh is as good as any though a barista coffee should be included in the price of the cooked buffet breakfast. Wifi was excellent everywhere in the hotel.
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Date of stay: February 2021Trip type: Travelled on business
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Response from Dean Nicol, General Manager at Distinction Palmerston North Hotel & Conference Centre
Responded 18 Feb 2021
Dear dougcoAuckland I really appreciate you taking the time to write a review about your recent stay at the Hotel. Feedback is an important part of our improvement process and it is always rewarding to receive positive reviews. The hotel is the closest property to the central city and it is very convenient for accessing all the city has to offer. I have taken on board your comment about the coffee being included and we will review this? Again thank you for your review and we wish you all the best with your future hotel stays. Very Best Regards Dean Nicol
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George Kinder wrote a review Feb 2021
7 contributions
I stayed over team champs weekend and the room was good and the bed was so good and the bathroom was a good size and the buffet breakfast was so good and will definitely stay again but in a different room
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Date of stay: February 2021Trip type: Travelled solo
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Response from Dean Nicol, General Manager at Distinction Palmerston North Hotel & Conference Centre
Responded 11 Feb 2021
Dear Guest I would like to thank you for taking the time to write a review and provide the hotel with feedback from your recent stay. I was very pleased to see your 5 star rating and it is always encouraging to know that our customers enjoy the hotel and services we are offering. Team Champs weekend is always the busiest of the year and we are as a team are very stretched but again great to know we can still deliver a good experience. We look forward to welcoming you back again next time you are coming to Palmerston North and wish you all the best with your future travels. Kind Regards Dean Nicol
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PRICE RANGE
US$60 - US$116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge palmerston north hotel palmerston north, novotel palmerston north, palmerston north novotel
FORMERLY KNOWN AS
Travelodge Palmerston North
LOCATION
New ZealandNorth IslandManawatu-Wanganui RegionPalmerston North
NUMBER OF ROOMS
85
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Frequently Asked Questions about Distinction Palmerston North Hotel & Conference Centre
Which popular attractions are close to Distinction Palmerston North Hotel & Conference Centre?
Nearby attractions include Te Manawa Museum of Art, Science & Heritage (0.3 km), New Zealand Rugby Museum (0.3 km), and Palmerston North Clock Tower (0.3 km).
What are some of the property amenities at Distinction Palmerston North Hotel & Conference Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Distinction Palmerston North Hotel & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Distinction Palmerston North Hotel & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Distinction Palmerston North Hotel & Conference Centre?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Distinction Palmerston North Hotel & Conference Centre?
Conveniently located restaurants include Arranged Marriage Restaurant, Haru Japanese Restaurant, and Cafe Jacko.
Is Distinction Palmerston North Hotel & Conference Centre located near the city centre?
Yes, it is 0.3 km away from the centre of Palmerston North.
Are any cleaning services offered at Distinction Palmerston North Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Distinction Palmerston North Hotel & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Distinction Palmerston North Hotel & Conference Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.