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Copthorne Hotel Palmerston North

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Copthorne Hotel Palmerston North
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333 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Reviewed 6 days ago NEWvia mobile

We stayed in a family room that is detached from the main hotel building that is seen on the website. The room was comfortable, but could do with an update. The bathroom was accessed from the main bedroom. Not a deal breaker, but this configuration may not suit every family. Also worthy to note is the kitchen. It has no...

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1Thank Ken S
Auckland, Auckland, New Zealand
Reviewed 1 week ago

It was a very warm weekend & we were on the top floor & no air con made it a really uncomfortable stay. We had a fan & windows open ( no breeze). I wouldn't stay here again in summer. It is a good hotel, lovely staff, great location & ample parking. Good bed & linen & toiletries . We...

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Thank Brenda G
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback

Brisbane
Reviewed 4 weeks ago via mobile

Clean comfortable rooms, no air con in summer (small desk fan!!), very average restaurant. Staff relatively friendly but overall pretty average place considering the higher standard I have experienced in others parts of NZ.

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Thank Staying_sane
Hong Kong, China
Reviewed 16 March 2017

The Tower Block rooms were as comfortable as ever, aand the reception and Housekeeping staff polite and friendly. It was a pleasant and relaxing albeit rather short stay and I would definitely avail myself of this property and its facilities on another stay in Palmerston North at any later date.

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1Thank Perry B
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback

Wetherby
Reviewed 14 March 2017 via mobile

Warm welcome at reception. Room on the top floor with an excellent view, however there is no air conditioning in the rooms and it was very warm. Staff are aware of this and have raised with management, without success. Food, for a hotel restaurant was very good and reasonably priced. Ideally situated for a stop over between Wellington and Napier.

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Thank MJKP
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback

Reviewed 6 March 2017 via mobile

Got a last minute deal $99 through booking.com our studio room was not in the main hotel but within the grounds. Room was ok for price paid, a bit tired looking on the inside. Wifi was not included in deal, No kitchen amenities but staff were to accomodate our small requests for crockery and cutlery. Restaurant was pricey but lots...

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Thank Kara K
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback

A TripAdvisor Member
1 review
Reviewed 5 March 2017 via mobile

Good room after the upgrade into the main hotel building. Great views. Cleanliness of the room was disappointing but when we told the man in the bar he bought us a drink and sorted it straight away. He was really attentive and indicated that we should be in the square at the cultural festival. Sid, thank you for the upgrade...

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Thank A TripAdvisor Member
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback

Wellington, New Zealand
Reviewed 2 March 2017 via mobile

We enjoyed our stay here and liked the rooms. Clean and tidy as well. Only down side was that WiFi is not free and expensive if you but it. Seem unusal when nearly all other hotels provide it free. Lucky i asked and they did giveit to me free.

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Thank Ru553ll
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback

Orewa, Auckland, New Zealand
Reviewed 27 February 2017

This facility is desperately in need of some serious improvement. The remote unit allocated to us had not a single coat-hanger, dead flies on the window sill and despite having a mini kitchen also had no tea towels nor dishcloth.Clearly the housekeeping is way below par. Reception was very mediocre, surly & less than inviting and in no hurry at...

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Thank Geoff C
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback.

Leighton Buzzard, United Kingdom
Reviewed 26 February 2017

Hotel reception were the best. We were having poor experiences during our trip. They upgraded us to a hotel room at a very reasonable price. Room excellent. Service excellent. Meal in restaurant excellent. Central location.

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Thank Alan B
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. Glad to hear that the team was able to make a difference.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel Palmerston North offers 76 contemporary guest rooms ranging from Superior Twin or King rooms and Family Units to premium Executive Suites with spa baths. All have been designed with your comfort in mind and offer a relaxing space to unwind whether staying for business or pleasure. Facilities include a restaurant, bar, gym, 4 meeting rooms, 24 hour room service and a guest laundry. The hotel also offers complimentary car parking on site. ... more   less 

Additional Information about Copthorne Hotel Palmerston North

Address: 110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
Region: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Price Range: $87 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Palmerston North 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Kingsgate Palmerston North
Hotel Style:
#7 Luxury Hotel in Palmerston North
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Questions & Answers

Questions? Get answers from Copthorne Hotel Palmerston North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Tower Block rather than back motel units.”
PerryB137, 15 Mar 2017 | Read review
“Not sure there is one.... better still stay somewhere else.”
GeoffC456, 26 Feb 2017 | Read review
“Poor outlook but rooms excellent.”
A1883CYalanb, 25 Feb 2017 | Read review
“Request a corner room- they are slightly bigger.”
liam404, 19 Feb 2017 | Read review
“if you are low on funds ask for the economy rooms around the back and also get breakfast with these rooms”
Eggy62, 5 Feb 2017 | Read review
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