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Oaks Cypress Lakes Resort

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Traveller (348)
Room & Suite (183)
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Overview
Hotel website
15 Thompsons Rd, Pokolbin, Cessnock, New South Wales 2320 Australia See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Oaks Cypress Lakes Resort
Special Offer: 15% off + FREE WIFI
Hotel deals
Reviews (1,401)
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1,394 results
Traveller rating
383
477
276
162
96
Traveller type
Time of year
LanguageEnglish
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383
477
276
162
96
Show reviews that mention
All reviews golf course playing golf three bedroom the golden door spa bedroom apartment courtesy bus beautiful resort buffet breakfast girls weekend full kitchen tennis courts another couple recommend this resort self contained long weekend mid week great weekend
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1 - 5 of 1,394 reviews
Reviewed 5 days ago

We stayed 5 nights in this resort as we were attending a wedding and had overseas relatives with us, so thought we would extend our stay longer and have a bit of a holiday at the same time. The 2 bedroom villa was lovely, clean,...More

Thank 233suep
Response from CypressLakes, General Manager at Oaks Cypress Lakes ResortResponded 5 days ago

Thank you so much for choosing to extend your stay with us. The recommendation on this public forum is much appreciated. We look forward to welcoming you in again and happily share some must-do winery tips for that quintessential Hunter Valley Wine Country drink in...More

Hotel's Favourite
Reviewed 3 August 2018 via mobile

I held our annual staff conference at Cypress Lakes for a team of 50. Stunning service, from the accommodation to the food and the conference facilities provided. This was the first time that I didnt have even 1 staff complaint or gripe (& I have...More

1  Thank Rachael3521
Response from CypressLakes, General Manager at Oaks Cypress Lakes ResortResponded 6 August 2018

Good morning Rachael, On behalf of our cracker conference sales team Samantha, Maddie, Caroline and Alison and all the amazing individuals who choose to work in this amazing resort, thank you so much for choosing to hold your conference with us and for your beautiful...More

Reviewed 6 days ago

Amazing and helpful staff, great food and facilities Excellent for young families with so much to do at the resorts and surroundsGolf course was in great condition and wonderful to play atWe would definitely stay againMore

Review collected in partnership with this hotel
Thank 773tegans
Response from CypressLakes, General Manager at Oaks Cypress Lakes ResortResponded 5 days ago

Good morning, Thank you for choosing to stay with us and we are thrilled you and your children enjoyed your time with us. the reflection on service is appreciated. So too the nod to the golf course - we needed this rain so badly and...More

Reviewed 1 week ago via mobile

I used to stay here a lot in the early 1990’s for a lot of corporate conferences and had warm memories. So when we had to come to the Hunter for a wedding this was where I decided to stay. Well, what a disappointment and...More

Thank Melos S
Response from CypressLakes, General Manager at Oaks Cypress Lakes ResortResponded 6 days ago

It is certainly unfortunate to hear the resort does not reflect what you recall from the 1990's. That we failed to meet your expectations, I am sorry. The Resort has been through many owners over that time; history telling a story of much of it...More

Reviewed 1 week ago

A horrid place to stay. Terrible customer service. The staff really just can't be bothered. A couple of good people but most are not interested in helping at all. Cold showers every day because the hotel was full. The lock on my door was broken...More

Review collected in partnership with this hotel
1  Thank Kim F
Response from CypressLakes, General Manager at Oaks Cypress Lakes ResortResponded 6 days ago

Good morning Kim Thank you for completing our company auto generated survey and a TripAdvisor review following your stay with us for the conference. I’m just letting you know I’ve received your response and personally responding. We have obviously fallen well short of your expectations...More

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About
Description
STUNNING HUNTER VALLEY RESORT So close to Sydney yet truly a world away, the Hunter Valley is the birthplace of Australian wine with over 150 premium wine producers holding a very special place in the More global wine industry. Oaks Cypress Lakes Resort is located in Central Pokolbin neighbored by the vineyards of Brokenwood, Tamburlaine, Pokolbin Estate, Audrey Wilkinson, Roche Estate (formerly known as Tempus Two) and Hunter Valley Gardens. The iconic 300 acre resort includes a golf & country club, two restaurants, two bars, three pools, two tennis courts and a wide variety of self-contained accommodation. The thoughtfully appointed one, two and three bedroom villas are set against a stunning backdrop of the rolling golf greens and spectacular Broken Back Mountain Range. Unique event venues, activities, team building, support services and arguably the best service delivery in the region highlight the resorts' position as New South Wales' meeting and event destination of choice. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Conference Facilities
Golf Course
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
200
Price range
US$134 - US$454 (Based on Average Rates for a Standard Room)
Formerly known as
Cypress Lakes Resort
Also Known As
Cypress Lakes Hotel Pokolbin
,
Cypress Lakes Pokolbin
,
Cypress Lake Resort
,
Cypress Lakes Resort
Location
Australia > New South Wales > Greater Newcastle > Cessnock > Pokolbin
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
200
Price range
US$134 - US$454 (Based on Average Rates for a Standard Room)
Formerly known as
Cypress Lakes Resort
Also Known As
Cypress Lakes Hotel Pokolbin
,
Cypress Lakes Pokolbin
,
Cypress Lake Resort
,
Cypress Lakes Resort
Location
Australia > New South Wales > Greater Newcastle > Cessnock > Pokolbin
Photos
Traveller (348)
Room & Suite (183)
Dining (48)
Pool & Beach (16)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
RichandLou720
12 April 2018|
AnswerShow all 6 answers
Response from FoodSnob4EVER | Reviewed this property |
Tell them I said you should get a free weekend “Say the Doctor told you”
1
Vote
john c
26 May 2017|
Answer
Response from MrGJohn | Reviewed this property |
Enjoy!
0
Votes
Wetter13
3 September 2015|
AnswerShow all 6 answers
Response from Lynette D | Reviewed this property |
The swimming pool near the dining area is heated and has shallow and deeper water depths but not too deep for adults as well as a smaller kiddies pool. What is so appealing is that there were two separate shower areas. My... More
0
Votes
Room Tips
"Try to get a villa within walking distance of reception/bars/restaurant area"
233suep
6 days ago
Read review
"Near the reception"
westpeterj
10 Aug 2018
Read review
"Go for the refurbed ones, as our slightly cheaper non refurbed had issues."
X7895STandrewm
16 Jul 2018
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"If you want to stay here make sure you're not staying in a private apartment at the back"
georgia2031
27 May 2018
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