The Village Inn
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24 Mokoroa St P.O. Box 195, Te Anau, Fiordland National Park 9600 New Zealand
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About
#21 of 22 in Te Anau
Location
Cleanliness
Service
Value
This modern and unique hotel creates a feeling of 'stepping back in time' with its carefully recreated Pioneer Village facades and is within walking distance of the lake shore and town centre. Options include studio rooms, deluxe rooms, family units with kitchens and inter-connecting rooms, a disabled access unit and luxury penthouse honeymoon suite complete with spa bath and stereo system. There is also a laundry room for guest use, restaurant and bar and ample car parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Self-serve laundry
Parking
Wifi
Breakfast available
Breakfast in the room
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Room features
Air conditioning
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Chinese
Location
Full view
81Good for walkers
Grade: 81 out of 100
20Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
24 Mokoroa St P.O. Box 195, Te Anau, Fiordland National Park 9600 New Zealand
Getting there
Car HireSee all Te Anau car hire
160Reviews0Q+A20Room tips
Reviews
Traveller rating
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Popular mentions
This motel was comfy but very very basic. The photos online are old, there are smashed windows in the room next door and mould in the bathroom, but the sheets were crisp and the bed comfortable. Don't go expecting much.
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Date of stay: January 2021Trip type: Travelled
Helpful
+1
Booked a couple of months prior requesting room with parking right outside. Arrived to find allocated room down path with parking out front near road. Asked if there was an alternative room, sent to another one also without parking outside that wasn't even made up for guests. Young girl.on reception advised no other rooms available and fully booked following night as well. The room we were allocated was okay, it was a good size and had the usual amenities albeit it felt and smelt damp. Decided we would stay just the one night instead of two. Phoned reception to cancel next night and got a different person who somehow changed our second night room so we agreed to stay. The second.room was larger again with a bath as well. It didn't feel as damp as the previous one. Only negative was the black hairs in the bath which weren't ours. The rooms have had an update and some were closed still being done. It was the little bits that appeared to.have been overlooked that let it down somewhat like the cracked bathroom window and chipped vanity. A plus is the location which is walking distance to town and.the lake. …
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Date of stay: January 2021Trip type: Travelled
2 Helpful votes
Helpful
The Village Inn looks to have been built 20 odd years ago and not updated since. The rooms are of reasonable size but a bit gloomy. there is not much ventilation in the rooms without leaving windows open and there is no extractor fan in the bathroom so everything gets a bit damp. Breakfast was ok value and tasty but cold. overall, ok on a budget but not great.
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Date of stay: February 2020Trip type: Travelled
Helpful
Response from Jason Lu, Other at The Village Inn
Responded 28 Feb 2020
Hi there, Thanks for taking the time to leave a review. We definitely understand your comments! We are actually in the middle of renovations during our low season here in Te Anau. Thank you for your comments, these have been noted. We trust the remainder of your time in Te Anau was good. All the best and safe travels! -Renae
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Receptionist was nice to listen to us about the condition of the room but she was helpless to provide a solution. Room filled with smell of mold same with the linen. And it felt damp inside. Bathroom floor stained and dirty. used toilet paper roll in the bathroom. We could not be relocated to a clean room because it was fully booked. Had to step out in in the middle of the afternoon to try to find another place to stay. No refund provided by management because according to them it's our opinion that the room had those conditions and it's our fault that no other rooms are available. Save yourself a bad experience of this beautiful part of the South Island and stay at a different place.
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Date of stay: December 2019
1 Helpful vote
Helpful
Response from TheVillageInnTeAnau, Hotel Receptionist at The Village Inn
Responded 23 Jan 2020
Hi there, Thank you for taking the time to leave a review. We do appreciate it. We are terribly sorry that you had such a negative experience during your stay here and although I personally am unaware of this particular situation (other staff would have been on shift) but all I can do is offer my sincerest apologies. I will pass this review onto management and housekeeping as well. I trust the remainder of your time in and around Te Anau was a good one. All the best, Renae Parry The Village Inn Hotel, Te Anau Hotel Receptionist
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+1
The first impression was that of a run-down place. When we got to our room, we checked the beds first thing. The sheets had not been ironed and did not look or smell fresh. Same for the pillow cases. When we complained at reception, the lady went to our room with us and found everything as we had said. She certainly knew what we were talking about. Then we were given another room. Here the linen and the sheets were fresh, but the general situation was the same. There was no cover for the duvet. So what separated you from the parts of the bedding that all guests might have touched etc. was a simple sheet. And the pillowcases had been wrapped in the dark coloured bedspread that just anybody can have handled. This indicates a poor standard of hygiene. The furniture is low cost mass production with no claims to style. There are traces of use that are difficult to overlook. The bathroom is in a worse condition though basically clean. Breakfast was OK with lousy coffee. We did not like a minute in this motel. …
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Date of stay: December 2019Trip type: Travelled
Helpful
Response from TheVillageInnTeAnau, Receptionist at The Village Inn
Responded 4 Dec 2019
Hello I have to apologise, for you having had such a bad experience staying at our hotel. I have shown our head housemaid your comments as well as our manager. They are having a meeting to discuss and sort out this problem. They will definitely be making changes as to how beds will be made in the future. Again, i can only offer you my sincere apologies Thank you Kind Regards Sylvia Prentice Receptionist
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PRICE RANGE
US$67 - US$85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
village hotel te anau
LOCATION
New ZealandSouth IslandSouthland RegionFiordland National ParkTe Anau
NUMBER OF ROOMS
56
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Claim Your Listing Frequently Asked Questions about The Village Inn
Which popular attractions are close to The Village Inn?
Nearby attractions include Fiordland Cinema (0.4 km), Fiordland Escapes (0.4 km), and Black Dog Bar (0.4 km).
What are some of the property amenities at The Village Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at The Village Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Village Inn?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to The Village Inn?
Conveniently located restaurants include Bao Now, Sandfly Cafe, and The Fat Duck.
Are any cleaning services offered at The Village Inn?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at The Village Inn?
The staff speaks multiple languages, including English and Chinese.
Is The Village Inn accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.