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Oaks Queenstown Club Suites

171 - 179 Frankton Road Frankton, Queenstown 9300 New Zealand
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Traveller (428)
Room & Suite (307)
Videos (1)

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About

#46 of 66 hotels in Queenstown
Location
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Service
Value
Oaks Queenstown Club Suites is the ideal choice for travellers seeking convenient, well-appointed accommodation and a picturesque base from which to explore the exciting Queenstown region. Every room has been thoughtfully designed to make the most of Queenstown's serene surroundings. Ideal for an adventurous, action-packed family or group holiday, or leisurely escape with a loved one, Oaks Queenstown Club Suites offers comfortable Hotel Rooms and Hotel Deluxe Rooms as well as a range of self-contained 1, 2, 3 and 4 bedroom apartments. The Hotel Rooms and Hotel Deluxe Rooms offer an affordable and convenient option with underfloor heating & tea and coffee facilities whereas the apartments are all appointed with gas fireplaces and open onto balconies with panoramic lake and mountain views. For longer stays, we recommend booking a 2, 3 or 4 Bedroom Lake View Apartment to take advantage of the full kitchen and laundry facilities, creating your own home away from home. Oaks Queenstown Club Suites onsite facilities include a sauna to soothe aching muscles after a full day of activities, a gymnasium, landscaped courtyard with BBQ facilities, underground car parking, complimentary city shuttle bus service and a guest laundry service. There’s also the convenience of a tour desk for booking local attractions and adventure activities.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Complimentary tea
Shuttle bus service
BBQ facilities
Baggage storage
Laundry service
Car park
Sauna
Non-smoking hotel
Self-serve laundry
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Room features
Additional bathroom
Private balcony
Seating area
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Mountain View
Languages Spoken
English
Hotel links
Special Price:Oaks Hotels Stay: Early Bird Deal Up To 25% Off!
939Reviews16Q+A100Room tips

Reviews
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Ginny R wrote a review Oct 2023
Nelson-Tasman Region, New Zealand14 contributions1 helpful vote
Great spot...quiet and handy to have a free shuttle to and from the city centre. Lovely spacious apartment with nice views. Our family of four really enjoyed our stay, room had everything you could need.
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Date of stay: April 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Simonne D wrote a review Mar 2023
Edmonton, Canada49 contributions31 helpful votes
Hotel's Favourite
We had a wonderful four night stay. The balcony is right on the lake and was a glorious place to sit. The walk into town was just right to get some exercise and mostly on a path next to the lake. If you do not like to walk and have no vehicle, you may find this inconvenient but we certainly did not. Very clean, great service from front desk staff. Only negative side is that the second bedroom is a little small for the second couple.
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Review collected in partnership with Minor Hotels
Date of stay: February 2023
Value
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Oaks Queenstown Club Suites
Responded 27 Mar 2023
Dear Simonne, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. The Frankton Track really is a beautiful walk into town (just 20mins) and we are glad you enjoyed it, along with our spectacular views. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Kind Regards Kathryn Oaks Club Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Harral1 wrote a review Oct 2023
Perth, Australia62 contributions35 helpful votes
Mixed reviews when looking into the Oaks club suites prior to our stay so we were not sure. The accomodation is out of the main town however a nightly shuttle is available (limited seats). You can walk (~ 25mins) but we were hesitate at night and it was very cold anyways. 3 bedroom lake view suite was perfect for us all (4 x adults and 2 x children). Plenty of space and the views were just amazing. Room was a bit dated and definitely needs some TLC. Main ensuite bathroom had very little airflow so had a consistent mouldy odour. But the views from the living room while sitting by the fireplace made this an overall winner for us and we would stay here again just for that!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Steep driveway so take it easy. Book shuttle with reception in the morning if you want to use...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Grm69 wrote a review Aug 2023
Perth, Australia177 contributions130 helpful votes
Stayed in a 2 bedroom apartment and it was excellent. The views are absolutely amazing and the apartment is great. Love the gas fire, comfy couches and full kitchen. All of the reception staff have been so friendly and helpful. This place is going to shut down soon for a major renovation, which it needs. I'm sure it will be absolute top shelf after that.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Apartments with balconies are the best, some people have complained about the hotel rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Oaks Queenstown Club Suites
Responded 23 Aug 2023
Dear guest, Thank you so much for taking the time to leave such a lovely review of your recent stay with us. We are so glad to hear we met your expectations and you enjoyed everything our fabulous 2 bed lake view apartments have to offer! We wish you all the best and hope to welcome you back in the future when we'll be back up to the best of the best again - we can't wait! Oaks Club Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cgh2806 wrote a review Aug 2023
1 contribution
We loved our stay at Oaks QT. We had a 2-bedroom apartment with the spa outside which was great to use after a day on the ski slopes. The staff were always so accommodating, adding extra shuttle buses to the services if booked out, helping with booking activities and general enquiries. We would definitely stay again!
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Review collected in partnership with Minor Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Oaks Club Queenstown, General Manager at Oaks Queenstown Club Suites
Responded 10 Aug 2023
Dear guest, Thank you so much for taking the time to leave such a lovely review of your recent stay with us. We are very happy you enjoyed your Spa apartment and made the most of it, it is indeed a great after ski recovery. We appreciate your kind praise of our team members and will ensure to share this feedback with them. We look forward to an opportunity to welcome you back in the near future. All the best, Oaks Club Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kate C wrote a review Aug 2023
9 contributions1 helpful vote
This accommodation was perfect for our group, two bedrooms with an ensuite each, very spacious and clean with incredible lake and mountain views. We arrived after 10pm and it had been snowing all day, our fire in the living room was on and electric blankets were also turned on so we were very warm. We walked into town a few times - the walk along the lake is so beautiful. Its on the bus route and a quick taxi or uber ride to town. Highly recommended for the layout, location, views and friendly service.
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Review collected in partnership with Minor Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Oaks Queenstown Club Suites
Responded 8 Aug 2023
Dear Kate, Thank you so much for taking the time to leave such a lovely review of your recent stay with us in a 2-bed lake view apartment. We are so glad to hear we met your expectations and you enjoyed everything we have to offer on a cold winter's day! We wish you all the best and hope to welcome you back in the future! Oaks Club Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kunaltorres wrote a review Aug 2023
1 contribution
Thoroughly enjoyed my stay at Oaks. Staff was really friendly and housekeeping did a great job. The view of the lake and mountains was spectacular. Something out of a painting, I couldn't believe my eyes. Check-in and check-out were smooth. Staff checked us in early despite us reaching 2 hours before actual time. Thank you for making our stay memorable. One tip, take the lift down to level 1 for the Lake View. Trust me you won't regret it !
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Review collected in partnership with Minor Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Oaks Queenstown Club Suites
Responded 5 Aug 2023
Dear Kunal, Thank you so much for sharing your positive feedback. We are very happy you enjoyed your time with us. I hope we have the opportunity to welcome you back again soon! All the best, Oaks Club Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tnicksonclark wrote a review Aug 2023
Auckland, New Zealand1 contribution
The view and the spa was amazing, but the inside was a disappointment. Inside felt, dated, dirty and cheap. The fabric on the couch and dining tables were cracked and uncomfortable to sit on. The blankets had another persons hair on it, and the overall wear and tear of the place was shocking. Considering this was booked via “Luxury Escapes”, the expectation was high. There are a lot of things that I could highlight as negative but I feel as if they are obviously identifiable within the room itself.
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Review collected in partnership with Minor Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Guest Relations Manager, General Manager at Oaks Queenstown Club Suites
Responded 5 Aug 2023
Dear guest, Thank you for taking the time to leave your feedback, we acknowledge your comments and are sorry to hear that you left the property feeling disappointed. The property is undergoing a full refurbishment later in the year which will bring it right back up to the best of the best again. We hope we can welcome you back at a later date to restore your confidence in Oaks properties. Kind Regards Oaks Club team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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harriet814 wrote a review Jul 2023
London, United Kingdom6 contributions8 helpful votes
This is our second stay with Oaks Club in this location, and whilst the proximity to town, the staff and the physical size of the apartments are all good; these rooms are VERY tired now. Appliances weren’t able to clean/do their jobs properly as they are either old or badly in need of service. Carpets are stained, torn and worn and baseboards are damaged. Power sockets by the bed are on the floor and so unable to take a large charger, and neither are they suitable for disabled people to access. Multiple kitchen items were rusty/missing parts/outright missing altogether. Lots of bulbs were missing or out in the room (mostly the kitchen) and just really the entire place is looking very tired. For the price you pay… you can undoubtedly find much nicer. I think either a reduction in prices is required, or a refurb. We saw other rooms here during our stay and they were very much the same, so it’s not like we got a ‘bad room’ or anything and it isn’t anything staff can do anything about. It’s all down to property management.
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Review collected in partnership with Minor Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Oaks Queenstown Club Suites
Responded 16 Jul 2023
Dear Harriet, Thank you for taking the time to share your experience, we appreciate your feedback and see that there is room for improvement based on the comments of your recent experience. We also truly appreciate your kind praise of our staff. Please accept our sincere apologies for not being able to meet our usual standards during your stay. Whilst our rates are in line with the current market for Queenstown, we do acknowledge that it is time for an upgrade, and will in fact be closing in September for a full remediation project to bring the entire property back up to the best standards, with extra facilities also to be added. We hope to welcome you back to Oaks Club in the future when this project has been completed, to restore your faith in our property! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scott wrote a review Jul 2023
4 contributions2 helpful votes
The property itself is nice and comfortable, staff are really nice and helpful, and the rooms are huge. We were expecting to thoroughly enjoy our stay here. The heating in the rooms is excellent and the views out to the lake are great too. Being a 20-25 minute walk into Queenstown is also very convenient especially given the traffic in town now. However, not directly the fault of the property but we were kept up all night by a drunk returning guest. She entered the property and first knocked on our door a dozen times, until I finally got up and told her she had entered the wrong room. She then went to another room and began knocking and yelling at that room - for an hour. I went to find her but could find where she it was coming from. She knocked and screamed - for another hour. I went downstairs and found the room where the knocking was coming from. She was already inside the door of one room, but was unable to get into some second door (from what I could decipher from her yelling). All I could do was try to tell her through the door that she was disturbing the entire building (as I could hear her through the floor and walls). Overall A) the sound proofing of the building is not sufficient, B) we choose this property thinking it would a quiet choice as it is outside of the main center (we were wrong), and C) there is no security or staff in the night time to deal with these situations. Access to the property also does not require any access key so anyone could have entered the property and behaved exactly the same way.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Oaks Queenstown Club Suites
Responded 11 Jul 2023
Dear Scott, Thank you for your feedback regarding your recent stay. We do inform all guests on arrival that although our reception closes at 8pm, if you dial '0' from your room phone, you will get through to our night caretaker who will assist with any issues you may have, such as noise complaints. I'm sorry that on this occasion the team were unaware of the extent of this late night situation. Thank you for your kind praise of our team members, and for your positive notes on our incredible views and apartment size. We hope to welcome you back another time in the future to restore your faith in our properties. All the best, Oaks Club Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
oaks club hotel queenstown, oaks hotel queenstown
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
61
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OAKS QUEENSTOWN CLUB SUITES - Hotel Reviews - Tripadvisor

Frequently Asked Questions about Oaks Queenstown Club Suites
Which popular attractions are close to Oaks Queenstown Club Suites?
Nearby attractions include Queenstown Hill (1.0 km), Tim Wilson Gallery (0.5 km), and The Ivy Box (0.5 km).
What are some of the property amenities at Oaks Queenstown Club Suites?
Some of the more popular amenities offered include a fitness centre, free parking, and laundry service.
Which room amenities are available at Oaks Queenstown Club Suites?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Oaks Queenstown Club Suites?
Guests can enjoy barbeque facilities and complimentary tea during their stay.
Is parking available at Oaks Queenstown Club Suites?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Oaks Queenstown Club Suites?
Conveniently located restaurants include True South Dining Room, Oro Restaurant, and Vendôme Paris.
Are there opportunities to exercise at Oaks Queenstown Club Suites?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Oaks Queenstown Club Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Oaks Queenstown Club Suites?
Many travellers enjoy visiting Vesta Design Boutique (1.3 km) and One Mile Power House (1.8 km).
Does Oaks Queenstown Club Suites have any great views?
Yes, guests often enjoy the harbour view available here.