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Sofitel Queenstown Hotel & Spa

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8 Duke St PO Box 1797, Queenstown 9297 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$300
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Free cancellation until 25/09/21
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (625)
360
Panoramas (4)
Room & Suite (286)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 13/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Queenstown Hotel & Spa
Updated 13/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 65 hotels in Queenstown
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its tasteful combination of French antique elegance and local avant-garde design. Centrally located in the heart of Queenstown, it offers 82 luxuriously appointed bedrooms and suites, featuring Left Bank Café open for breakfast, lunch and dinner, 1789 Wine & Jazz Lounge and Jervois Steak House. Situated in the heart of Queenstown's dining and entertainment precinct, Sofitel Queenstown Hotel and Spa is the perfect base to explore central Queenstown on foot before heading further afield to local ski resorts and adventure attractions. Just 15 minutes from the airport, you can take a stroll down to the shores of Lake Wakatipu, or up to Queenstown's scenic vantage point and adventure attraction Skyline Luge during your stay.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Spa
Paid public parking nearby
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Couples massage
Facial treatments
Full body massage
Hammam
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Wardrobe / wardrobe
Iron
Minibar
Refrigerator
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Chinese
1,850Reviews26Q+A100Room tips
Traveller rating
  • 1,322
  • 355
  • 116
  • 33
  • 24
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Popular mentions
bridgetchugg wrote a review 11 Apr
Tauranga, New Zealand1 contribution
The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded 2 days ago
Bonjour bridgetchugg. We truly appreciate your kind and wonderful review regarding your recent mini break. I can see from your feedback that you enjoyed everything from the service from our friendly ambassadors, to the delicious breakfast and of course your beautifully appointed guest room. We look forward to welcoming you back to Sofitel in the very near future and thank you for your feedback once again. Kind Regards, Lisa Cole Guest Relations Executive
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Hollie P wrote a review 10 Apr
6 contributions7 helpful votes
Everything about our stay here was perfection from start to finish. The staff were welcoming, friendly and professional. Thet went out of their way to be helpful. Our room was beautifully appointed with many extra touches and all meals were delicious! Will definitely stay here again.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded 2 days ago
Bonjour HollieP155, Thank you so much for your wonderful Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your feedback that you had a truly wonderful stay, from our friendly ambassadors, beautifully appointed guest room and of course delicious foods, I can see you had a memorable time. Thank you once again and we look forward to welcoming you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive
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sravi2021 wrote a review Mar 2021
3 contributions
Great hotel in the heart of Queenstown. The room was spacious and the best were comfortable. The freshly cooked breakfast to order was a delight. The team at Sofitel Queenstown has to be commended for the great service and they go out of length to accommodate your request and ensure that you are satisfied. I highly recommend this hotel.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded 2 days ago
Bonjour sravi2021, Thank you so much for your recent Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I am truly delighted to read such a wonderful review like yours. I can see from your comments that you enjoyed your beautifully appointed guest room, the delicious breakfast and the great service from our team. Thank you once again for your feedback and it will be my pleasure to share your comments with the entire team. We look forward to welcoming you back to Sofitel upon your next Queenstown adventure. Kind Regards, Lisa Cole Guest Relations Executive
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TarshaandKristian wrote a review Mar 2021
Auckland Central, New Zealand50 contributions13 helpful votes
+1
Let's be honest, when you are going on holiday, you dream of luxury...You always want amazing service and the most incredible location. Trust us, the Sofitel Queenstown has it all. From the second you arrive you are treated like a VIP and this continues for the entirety of your stay. Nothing is too much trouble, the staff also make an effort to know your name which really personalizes the service. All staff at the Sofitel are incredibly professional, polite, kind, and will do anything to make your stay extra special. Our room, wow - it was stunning! The amenities are divine, the robes are plush, the bedding is luxurious, and our room was spotlessly immaculate. There were no shortcuts taken with cleaning during our stay, even the smallest thing that you use is replenished the very next day. Housekeeping is amazing, we left a gift for them to thank them so much for all they did for us during our stay. The French day-core is demure and enchanting, everywhere you look is absolutely gorgeous, it is a real feast for the eyes. We made the decision to upgrade to a floor with Club Room access and we are so glad we did. The Club Room is beautiful and you receive hot tapas-like treats, as well as various other snacks, and a wide range of beverages too. This room can only be accessed with your room card so does not get used by those who have not paid for it. We always felt so welcome and relaxed in there, and enjoyed going each night that we stayed. In terms of location, you really could not get any closer to the heart of Queenstown. Everything is within a short walk away and it is so easy to come and go from the Hotel as you need, or want to. My husband had been to Queenstown many times, however, this was my first. I have been one of the Kiwis who had NZ stop at Wellington.....until the borders were closed. Queenstown is now my new favourite place ever, I absolutely love it, and this beautiful Hotel. I have told so many people about our stay, both in person and on social media and many have chosen to also come and stay at The Sofitel due to our feedback., as they know how fussy we are, and the types of places we like to stay. It has been a pleasure to send so much business to The Sofitel, we know it has been a very tricky time for Hotel's over the last year. We have now rebooked to stay again in April and cannot wait to come back, see the staff and create more magical memories together. This time we have a full week to indulge in French luxury at it's finest. We have had issues in the past when online photos do not reflect the actual condition of the premises, but this is NOT the case with The Sofitel. The Hotel looks exactly as it does in photos, in real life. It is stunning. We promise to write another review after our next stay and will post more photos too. See you soon, Sofitel Team. We are bursting to come back. Tarsha and Kristian Bray
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Room Tip: The Club Lounge access rooms are incredibly beautiful.
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1 Helpful vote
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded 2 days ago
Bonjour TarshaandKristian, Thank you so much for your truly kind feedback regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is an absolute pleasure to receive comments like yours and I have been sure to share your feedback with the entire team as they truly deserve the recognition for making your stay such a wonderful experience. Myself and all of the team look forward to welcoming you back to Sofitel Queenstown this month and thank you for choosing Sofitel for each visit you make to Queenstown. See you soon! Kind Regards, Lisa Cole Guest Relations Executive
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TotaraPakaranga wrote a review Mar 2021
Auckland Central, New Zealand56 contributions15 helpful votes
Stayed at this amazing hotel. From checking in to our last day which is in 20 minutes time, we have been so well look after by all the staffs. Special mentions are Pankaj and Nitesh our waiters. They remembered our name and they make us feel like nothing was too much to ask. We will be coming back again. This hotel is so central to everything. Elegant...
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Guest Relations Sofitel Queenstown, Other at Sofitel Queenstown Hotel & Spa
Responded 3 weeks ago
Bonjour TotaraPakaranga, Thank you for you wonderful review regarding your recent Sofitel Queenstown experience. I am truly delighted to read how much of an enjoyable stay you had with us. From our friendly and helpful ambassadors with a special mention to Pankaj and Nitesh I will be sure to pass on your kind feedback to them both. I can see that you also enjoyed our central location with everything it has to offer and we truly look forward to welcoming you back to Sofitel upon your next Queenstown adventure. Kind Regards, Lisa Cole Guest Relations Executive
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PRICE RANGE
US$169 - US$345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel queenstown hotel queenstown, sofitel queenstown hotel and spa, queenstown sofitel
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
82
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Frequently Asked Questions about Sofitel Queenstown Hotel & Spa
Which popular attractions are close to Sofitel Queenstown Hotel & Spa?
Nearby attractions include iFLY Queenstown (0.2 km), Escape Quest Queenstown (0.09 km), and Lake Wakatipu (0.2 km).
What are some of the property amenities at Sofitel Queenstown Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Queenstown Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Queenstown Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Queenstown Hotel & Spa?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Sofitel Queenstown Hotel & Spa?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Margo's Queenstown, and Tatsumi.
Are there opportunities to exercise at Sofitel Queenstown Hotel & Spa?
Yes, guests have access to a fitness centre during their stay.
Is Sofitel Queenstown Hotel & Spa located near the city centre?
Yes, it is 0.3 km away from the centre of Queenstown.
Are any cleaning services offered at Sofitel Queenstown Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Queenstown Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sofitel Queenstown Hotel & Spa?
The staff speaks multiple languages, including English and Chinese.