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25/12/2017 26/12/2017
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    Sofitel Queenstown Hotel & Spa

    8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
    011 64 3-668 1345
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    25/12/2017 26/12/2017
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    Traveller (483)
    Room & Suite (225)
    Dining (34)
    Overview
    • Excellent74%
    • Very good18%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “left bank cafe” (32 reviews)
    “prestige suite” (22 reviews)
    “executive floor” (20 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Offers from Sofitel Queenstown Hotel & Spa
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,554)
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    1 - 5 of 1,487 reviews

    Reviewed 4 days ago

    My husband and I (mid-30s) just returned home from our wedding/honeymoon in NZ; we stayed at Sofitel for the wedding portion of our holiday. All the staff were very hospitable and went above and beyond to make our wedding day enjoyable and easy -- for...More

    Thank Ashley K
    Response from Elizabeth_TorresG-, Guest Relations Manager at Sofitel Queenstown Hotel & SpaResponded yesterday

    Bonjour Ashley K, Thank you very much for sharing you feedback with us. I am glad to know that our Ambassadors exceptional service was a highlight during your stay with us. We were delighted to have with with us on such a special occasion and...More

    Hotel's Favourite
    Reviewed 20 October 2017

    We just returned from two weeks in New Zealand and Fiji. During that time, we stayed at 5 different hotels. Without a doubt, this was the best hotel of our trip. The hotel was right downtown by the Gondola lift, the waterfront shops, restaurants and...More

    2  Thank Shrlkholmz
    Response from VincentMacquet, General Manager at Sofitel Queenstown Hotel & SpaResponded 3 November 2017

    Bonjour Shrlkholmz, Thank you very much for your lovely review of your time with us. I am thrilled to read about your experience and to know that our Ambassadors played such a big role on making your stay with us memorable. We appreciate enormously you...More

    Reviewed 1 week ago

    We had a fantastic stay at the Sofietel Queenstown. It is in a great location and the amenities second to none. The staff were excellent. I had an accident and we had to return to the hotel unexpectedly a few days after we had checked...More

    Thank JoCoJin
    Response from Elizabeth_TorresG-, Guest Relations Manager at Sofitel Queenstown Hotel & SpaResponded yesterday

    Bonjour JoCoJin, Thank you very much for sharing your recent Sofitel experience. I am glad to know that despite your accident, you still managed to enjoy your time in beautiful Queenstown. We very much appreciate you commending Alee, Raphael and Krishna, rest assured I have...More

    Reviewed 1 week ago via mobile

    We really enjoyed our stay at Sofitel Queenstown for several reasons. The hotel located in almost the center of town. Just a five minute walk to the shops and restaurants. And a 10 minuet walk to the Gondola in the opposite direction Check in was...More

    Thank avb13
    Response from Elizabeth_TorresG-, Guest Relations Manager at Sofitel Queenstown Hotel & SpaResponded 5 days ago

    Bonjour Avb13, Thank you so much for having taken the time to share your comments on your recent stay at Sofitel Queenstown Hotel & Spa. I am absolutely delighted to read that you had a Magnifique experience during your time with us. It truly is...More

    Reviewed 1 week ago

    This was our first experience at a Sofitel. We were so impressed with the service that we will seek out Sofitel hotels in other locations to see if the experience is as wonderful. From check-in to maid service to the fabulous food, we had a...More

    Thank leslielena
    Response from Elizabeth_TorresG-, General Manager at Sofitel Queenstown Hotel & SpaResponded 5 days ago

    Bonjour Leslielena, Thank you so much for sharing you Sofitel Queenstown experience. We are thrilled to read about the Magnifique time you had with us. Rest assured I have shared your wonderful comments with all the Ambassadors as we all find your words very encouraging...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Spa
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$225 - US$484 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Queenstown
    • #2 Business Hotel in Queenstown
    • #5 Family Hotel in Queenstown
    • #5 Romantic Hotel in Queenstown
    • #5 Luxury Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Orbitz, Hotels.com, Hotwire, Booking.com, Travelocity, Priceline, getaroom.com, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Sofitel Queenstown Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Sofitel Queenstown Hotel And Spa ,
    • Sofitel Queenstown Hotel Queenstown ,
    • Queenstown Sofitel
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    Traveller (483)
    Room & Suite (225)
    Dining (34)
    Pool & Beach (2)
    Hotel & Grounds (335)
    Bathroom (37)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    PrettoMauricio
    15 November 2017|
    Answer
    Response from FOSTER L | Reviewed this property |
    they have a lounge with bar facilities, canapes, etc for all guests from certain times in the evening each day.
    1
    Vote
    Bmcl2343
    21 July 2017|
    AnswerShow all 4 answers
    Response from ChuckyC88 | Reviewed this property |
    Sorry for the delayed response. I believe the others have answered the questions perfectly. Definitley walking distance to town centre and all the good restaurants. The room we stayed in was massive and the bathroom great... More
    0
    Votes
    Helen K
    29 April 2017|
    AnswerShow all 8 answers
    Response from Elizabeth_TorresG- | Property representative |
    Bonjour Helen K, Thank you for your question, I am delighted to inform you that all of our rooms have a separate rain style shower and a double spa bath. I hope this helps, please do not hesitate to contact us at +64 (0)3... More
    0
    Votes
    Room Tips
    "Sofitel is right in the middle of town and the most convenient to everythng that Queenstown has to offer"
    Read review
    "We didn't have a good view but loved the size of our corner room on the fourth floor"
    Read review
    "Even the standard room was really big & came with a spa bath!"
    Read review
    "Ask for Lake side room"
    Read review
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