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    Sofitel Queenstown Hotel & Spa

    8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
    011 64 3-668 1345
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    29/10/2017 30/10/2017
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    US$321US$358
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    Traveller (473)
    Room & Suite (225)
    Dining (34)
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    Overview
    • Excellent74%
    • Very good18%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “left bank cafe” (31 reviews)
    “prestige suite” (22 reviews)
    “executive floor” (20 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Sofitel Queenstown Hotel & Spa
    Special Offer: FUEL YOUR FUN
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,532)
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    1 - 5 of 1,466 reviews

    Reviewed yesterday via mobile

    From our arrival till when we left everything was so good. It's the best service and food we have ever had anywhere. Our room was amazing with heated floor in the bathroom. We had such a good experience that we vowed to do it every...More

    Thank Leah H
    Hotel's Favourite
    Reviewed 4 weeks ago

    We did get off to a little bit of a bad start here, as we were promised and told we had a room facing the lake side. But when we checked in we were given a room that faced an empty lot and a food...More

    1  Thank LZSR
    Response from VincentMacquet, General Manager at Sofitel Queenstown Hotel & SpaResponded 4 weeks ago

    Bonjour LZSR, Thank you very much for taking the time to share your experience at Sofitel Queenstown Hotel & Spa. It is a pleasure to read that you had a lovely time with us and that our location was an advantage whilst exploring beautiful Queenstown....More

    Reviewed 4 days ago

    Our three night stay at the Sofitel was a perfect introduction to New Zealand. The reception staff were so helpful in reconfirming our tours and booking our restaurants. The breakfast buffet was great - especially the pastries and fruit. We liked being able to make...More

    1  Thank MinneapolisTourist
    A TripAdvisor Member
    4
    Reviewed 5 days ago via mobile

    Messed up my Mom's 80th birthday cake. Kept telling lies until I emailed paperwork. From then on we didn't get friendly hellos! To top it off found hair in my omlette!! No apologies!! Very inexperienced team! Paid for a luxury room which was not luxurious!!...More

    Thank A TripAdvisor Member
    Response from VincentMacquet, General Manager at Sofitel Queenstown Hotel & SpaResponded yesterday

    Bonjour a Trip Advisor Member, Thank you for taking the time to write to us via the TripAdvisor platform. It is always a pleasure to read our guests experiences and receive feedback. I am however, surprised & concerned to read the review you posted for...More

    Reviewed 1 week ago

    We always stay at the Sofitel, it is like a home away from home for us. The team are very attentive and look after us very well. The rooms are very comfortable and have every amenity that you would need for a great stay. The...More

    Review collected in partnership with Accorhotels.com
    1  Thank John S
    Hilton Queenstown Resort & Spa
    2,793 reviews
    #17 of 58 hotels in Queenstown
     
    Crowne Plaza Queenstown
    1,475 reviews
    #18 of 58 hotels in Queenstown
     
    Novotel Queenstown Lakeside
    3,195 reviews
    #19 of 58 hotels in Queenstown
     
    The Dairy Private Hotel
    902 reviews
    #2 of 58 hotels in Queenstown
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Spa
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$242 - US$498 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Queenstown
    • #2 Business Hotel in Queenstown
    • #5 Luxury Hotel in Queenstown
    • #5 Romantic Hotel in Queenstown
    • #6 Family Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, ACCOR, Priceline, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, HotelQuickly and Evoline ltd so you can book your Sofitel Queenstown Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Sofitel Queenstown Hotel Queenstown ,
    • Sofitel Queenstown Hotel And Spa ,
    • Queenstown Sofitel
    Add Photo Photos
    Traveller (473)
    Room & Suite (225)
    Dining (34)
    Pool & Beach (2)
    Hotel & Grounds (325)
    Bathroom (37)
    Business Centre & Event Rooms (5)
    Nearby
    Hilton Queenstown Resort & Spa
    2,793 reviews
    5.44 km away
     
    Novotel Queenstown Lakeside
    3,195 reviews
    .38 km away
     
    The Dairy Private Hotel
    902 reviews
    .11 km away
     
    Crowne Plaza Queenstown
    1,475 reviews
    .28 km away
     
    Nearby Restaurants
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    The London, Queenstown
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Bmcl2343
    21 July 2017|
    AnswerShow all 4 answers
    Response from ChuckyC88 | Reviewed this property |
    Sorry for the delayed response. I believe the others have answered the questions perfectly. Definitley walking distance to town centre and all the good restaurants. The room we stayed in was massive and the bathroom great... More
    0
    Votes
    Helen K
    29 April 2017|
    AnswerShow all 8 answers
    Response from VincentMacquet | Property representative |
    Bonjour Helen K, Thank you for your question, I am delighted to inform you that all of our rooms have a separate rain style shower and a double spa bath. I hope this helps, please do not hesitate to contact us at +64 (0)3... More
    0
    Votes
    mommykar
    9 December 2016|
    Answer
    Response from VincentMacquet | Property representative |
    Bonjour Mommykar, Our Concierge will be delighted to arrange the transportation for you. Our options range from roughly $50 to Luxury transfers based on the type of car chosen. Kindest regards, Vincent Macquet General... More
    1
    Vote

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