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Sofitel Queenstown Hotel & Spa

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Traveller (519)
Room & Suite (296)
Storyboard
Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“left bank”(33 reviews)
“prestige suite”(23 reviews)
“coffee machine”(46 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Sofitel Queenstown Hotel & Spa
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Queenstown Hotel & Spa
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,631)
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1,563 results
Traveller rating
1,122
293
100
29
19
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1,122
293
100
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19
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All reviewsleft bankprestige suitecoffee machineluxury roomturn down servicesteam roombeautiful hotelseparate showerin townperfect locationnew zealandbreakfast was includedper dayour honeymoonsouth islandlake viewconcierge
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1 - 5 of 1,563 reviews
Reviewed today

We have stayed here 3 times now. As we are a family we make sure we get a suite with an interconnecting luxury room. Service is always great and the breakfast is amazing. I was however surprised that they close the bar during the day...More

Thank taylor12auckland
Hotel's Favourite
Reviewed 13 June 2018

We are Accor Club members so we choose to stay with the Sofitel whenever we can. This was our first visit to the Queenstown hotel and we were not disappointed! We were greeted by the wonderful Andrea who glided us through the check in process....More

1  Thank Baxy78
Response from SofitelQueenstown, Front Office Manager at Sofitel Queenstown Hotel & SpaResponded 13 June 2018

Bonjour Baxy78, Thank you for taking the time to share your experience at Sofitel Queenstown and thank you for your loyalty to Accor. I have shared your lovely comments with Andrea and the rest of our Ambassadors. Recognition truly is an encouragement for all our...More

Reviewed 1 week ago via mobile

We booked 8 nights at the Sofitel Queenstown in July 2018. We chose the Sofitel because we are Accor members, the proximity to the city and also due to the room configuration options as we were travelling with our two year old and needed some...More

Thank Nicole M
Response from SofitelQueenstown, Guest Relations Executive at Sofitel Queenstown Hotel & SpaResponded 1 week ago

Bonjour Nicole M, We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. Such a great pleasure to read that your stay was perfect with us. We are doing our best every day to provide an excellent service...More

Reviewed 1 week ago

Stayed here 3 nights for holiday. The room is spacious, with balcony facing the street. The bathroom is magnifique, even have heater for the floor makes it very nice and warm in the bathroom. The bathtub is equipped with jacuzzi. The hotel is located in...More

Thank Alexandre N
Response from SofitelQueenstown, Guest Relations Executive at Sofitel Queenstown Hotel & SpaResponded 1 week ago

Bonjour Alexandre N We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. It is always a pleasure to receive positive and constructive feedback. I am sorry to read that our executive lounge and our breakfast did not...More

Reviewed 1 week ago via mobile

Despite a few initial hiccups with the bedding configuration we required for our 4 night stay, we ended up enjoying our stay at the Sofitel. The rooms and bathrooms are exceptionally spacious, the bedding and pillows very comfortable and the rooms are cleaned to a...More

1  Thank sarahhaggarty
Response from SofitelQueenstown, Guest Relations Executive at Sofitel Queenstown Hotel & SpaResponded 1 week ago

Bonjour sarahhaggarty, We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. It is always a pleasure to receive positive feedback. I am glad to read that you enjoyed your stay with us, and that our location helped...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Spa
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$225 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Queenstown
#2 Business Hotel in Queenstown
#5 Family Hotel in Queenstown
#5 Romantic Hotel in Queenstown
#11 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$225 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Queenstown
#2 Business Hotel in Queenstown
#5 Family Hotel in Queenstown
#5 Romantic Hotel in Queenstown
#11 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (519)
Room & Suite (296)
Dining (41)
Pool & Beach (2)
Amenities (27)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
U5160JNdavide
4 May 2018|
Answer
Response from Rick L | Property representative |
Bonjour U5160JNdavide, All of our rooms are equipped with Nespresso coffee machine with coffee capsules. Barista coffees are also available through room service or at our restaurant and bar. Kind regards, Rick Lee Rooms... More
0
Votes
PrettoMauricio
15 November 2017|
AnswerShow all 2 answers
Response from FOSTER L | Reviewed this property |
they have a lounge with bar facilities, canapes, etc for all guests from certain times in the evening each day.
1
Vote
Room Tips
"Ask for a front facing room as they are much quieter"
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"Not in a busy area so all should be fine if you can get a good deal go club floor"
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"Add complimentary breakfast buffet at the French restaurant"
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"higher floors, harbor view"
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