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Novotel Queenstown Lakeside

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Traveller (783)
Room & Suite (244)
Dining (32)
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Overview
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(585 reviews)
“rose garden”(46 reviews)
“in town”(162 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Queenstown Lakeside
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Novotel Queenstown Lakeside
Special Offer: UP TO 30% - EARLY BOOKING
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Nearby Hotels
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,380)
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3,154 results
Traveller rating
1,262
1,426
357
79
30
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LanguageEnglish
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1,262
1,426
357
79
30
Show reviews that mention
All reviewsgreat locationrose gardenin townconcierge deskper daystandard roomtwo double bedstop floorfree wifirestaurants and shopscentral locationbuffet breakfastsmall balconylake viewnew zealandstayed here for nightslakeside
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1 - 5 of 3,154 reviews
Reviewed 3 days ago via mobile

Unfortunately only had 1 night here and would love to have stayed longer. From check in to check out the staff are very customer focused. I had a room overlooking the lake which was a fantastic view in the morning with the mountains at the...More

Thank adriancroome
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 2 days ago

Dear adriancroome Thanks for your recommendation of our hotel - and of course for staying with us. Queenstown is such a special place that you really should stay longer - we hope you will come back some time. Regards Jim Moore General Manager

Hotel's Favourite
Reviewed 4 weeks ago

We have stayed here on several occasions. This time we stopped for 2 nights. I am an AccorPlus member and the staff make you feel extremely welcome. The location of the hotel is perfect, with the shops, lakeside and botanic gardens all very close by....More

Thank roaming_kiwi58
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 3 weeks ago

Dear roaming_kiwi58 Thanks for your comments and apologies that you were impacted by the power issue that we had on the night of your stay. With a full hotel and over 230 booked for dinner that night it certainly kept our team on their toes...More

Reviewed 4 days ago via mobile

We were staying at this hotel as part of our honeymoon, it’s perfectly located right at the center of town where you can easily walk to all the nearby restaurants and stores. The staff are very friendly, there was one person in particular, Victoria, who...More

Thank Ashraf F
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 2 days ago

Dear AshrafF Thanks for your positive comments about your stay - I will pass on your comments about Victoria - the team love to get special mention and love looking after our guests. Thanks Jim Moore General Manager

Reviewed 5 days ago via mobile

We stayed in the hotel for 4 nights. It was a great place to stay with minutes walk to the town. To the left of the lake is a nice park to go around. Easily takes one 20 to 30 minutes. Loads of great food...More

Thank askmatthew
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 2 days ago

Dear askmatthe Thanks for your positive comments. You are correct there is loads of great food choices near by - but do not forget that we too have great food choices and a team that love to look after the needs of our guests. Thanks...More

Reviewed 5 days ago

We have stayed here several times now when we visit my son who is studying in Queenstown. The location is amazing and an easy walk to Queenstown central. We dined at Elements Restaurant in the Hotel on a first table deal and were really impressed...More

Thank Gees011
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 5 days ago

Dear Gees011 Thanks for your comments and for staying with us several times - we love having return guests. It is good to hear that our dinner experience was a good one for you - we have been getting great comments about the food and...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$127 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#12 Family Hotel in Queenstown
#23 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#12 Family Hotel in Queenstown
#23 Luxury Hotel in Queenstown
#23 Romantic Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (783)
Room & Suite (244)
Dining (32)
Pool & Beach (13)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
applerain
20 May 2018|
AnswerShow all 3 answers
Response from radhadyu | Reviewed this property |
Parking is not free. You have to pay for the same
0
Votes
Sameera G
4 December 2017|
AnswerShow all 4 answers
Response from GMNovotelQT | Property representative |
Apologies that this response has taken so long.Having been away on annual leave this appears to have been missed. In answer We do not advertise any of our rooms with Lake Views - depending on the time of year some rooms... More
1
Vote
Joel W
22 August 2017|
Answer
Response from GMNovotelQT | Property representative |
Hi Joel, apologies that this has not been answered sooner. There are a number of ways to get to the ski fields and shuttles go from within the town area - based at the NZSki Snow Centre. on a regular basis - from the... More
0
Votes
Room Tips
"Ours was on the 3rd floor facing the courtyard, extremely quiet, considering that the hotel was packed with..."
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"Lake view rooms were great."
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"Garden courtyard view better than street front"
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"Don't waste money on a lakeview room (trees block most of the view)"
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