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Novotel Queenstown Lakeside

Corner Earl Street and Marine Parade, Queenstown 9300 New Zealand
Lowest prices for your stay
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Free cancellation until 18/03/21
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Free cancellation until 19/03/21
Reserve now, pay at stay
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (996)
Room & Suite (322)
Dining (49)
Payments made by partners impact the order of prices displayed. Room types may vary.


#26 of 63 hotels in Queenstown
Travellers' Choice
GreenLeaders Silver level
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Hair dryer
On-demand films
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Room types
Non-smoking rooms
Family rooms
Good to know
Park View
Languages Spoken
3,827Reviews56Q+A100Room tips
Traveller rating
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Popular mentions
Kezzakel wrote a review 19 Jan
Christchurch, New Zealand5 contributions
Stayed for the 2nd time in two weeks at this hotel, great location, accommodation and friendly staff. Comfortable beds and surrounds. Will defiantly stay again and recommend. Good size beads and rooms with fridge and tea/ coffee making facilities.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Sleep Quality
Trip type: Travelled on business
Fedora wrote a review 15 Jan
Auckland, New Zealand3 contributions
Well located on the waterfront with only a short walk to the wharf, town and the gardens. Our ground-floor lakefront rooms had a lovely view and a great patio for relaxing with a glass of wine. Staff were very helpful and friendly, and the valet parking was very convenient. The room was on the smaller size, but was super clean and comfortable. Overall great value for the location.
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Date of stay: January 2021Trip type: Travelled with family
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded 5 days ago
Dear O7740Alfionac Thanks for your review and for staying - great to hear that you had a good time. We hope to see you again soon Jim Moore General Manager
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Redrocket1969 wrote a review 12 Jan
Auckland, New Zealand38 contributions21 helpful votes
Our family stayed here for 3 nights in January 2021. The hotel is within walking distance of the town centre and immediately next to the lake edge park. We hada lakeside view, but this is actually obscured by the lakeside trees. The hotel breakfast was good, but the hotel has very limited car parking - valet parking is required here and must be paid for ($25 a day). The parking cost is not always clear on booking websites. The good location of the site means that there is not spare areas for parking. Had we known in advance, we would have deferred getting our hire car for a couple of days. The room sizes are fine, although we had noisy people upstairs which was easy to observe. The floor to floor acoustic separation is probably not up to current standards. This only matters with noisy neighbours, as rooms are all carpeted. However, having stayed in many old hotels in NZ, this is not a problem we have experienced before.
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Date of stay: January 2021
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded 1 week ago
Dear Redrocket1969 Thanks for staying and for your review. We do not advertise rooms with Lakeviews and the photos we have show the trees - there is a small upgrade fee for the rooms on the lakeside of the hotel as there are not many of them and they are popular - people like to look out over the grassed area to the foreshore of the lake. In Winter when the trees drop their leaves these rooms do actually get great views - but we try to make sure we do not over sell the view aspect. In terms of park the Hotel has Valet Parking and has also arranged additional parking at discounted rates at Wilson's Carpark 1 block form the Hotel - both options are $25 and both options are listed on the websites that we run as paid parking. We recently found one site that did not list this as a paid service and are working to make sure that this is changed. Without the discount the Wilson's parking would be about $75-95 a day so it is a good discount. We are sorry that you were impacted by noisy guests and we do try to ensure that our guests are not disturbed by others. We are happy to contact guests that are making too much noise to remind them of considering others and to be involved if they do not. Thanks for bringing these matters to our attention - we hope you enjoyed your time in Queenstown and will return in the not too distant future. Jim Moore General Manager
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Rachel S wrote a review 7 Jan
Christchurch, New Zealand40 contributions4 helpful votes
Honestly, the location couldn’t have been any better! Although no parking available here, the lovely staff member told us where we could park for free, we found a park close and actually didn’t move the car our whole trip as we were so central and could walk to everything! Only downfall was how old and run down our room was.... it had an odd smell to it so we had to leave the door open for a while. Although not the worst definitely needs an upgrade! Breakfast that was included was good, however on day two, lots of the food was gone before we got there at 9am... but all and all, would visit again but would ask for a better room. Thanks Novotel.
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Date of stay: January 2021
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded 2 weeks ago
Dear Rachsloan Thanks for your positive review and for staying. We acknowledge your comments - the owners of the Hotel have been working on plans with architects and designers and we were hoping to be starting works some time soon - Covid has delayed this a bit but we are still hopeful that they will move these plans forward as we know that when they do a refurbished Hotel in this location will be very good for our guests. The rooms on the top floor are newer as they were added new a few years back - booking these can be done on request and preference is also given to loyalty members and those that book on the Accor website directly. Hope this helps. We hope to see you again soon - and also to be able to get a refurbished hotel - these things take time to come to fruition but the owners definitely have the desire to do it. Thanks Jim Moore General Manager
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Stanley K wrote a review 6 Jan
Hamilton, New Zealand2 contributions
Thank you, Novotel Queenstown, for making our Christmas 2020 and New Year 2021 so memorable. Every staff member went out of their way to be courteous, helpful, and obliging to make sure we were never left wanting. Thank you and congratulations for a job well done.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Sleep Quality
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded 2 weeks ago
Dear StanleyK79 Thanks for your feedback and for staying with us - we appreciate it. Good to hear you had a good time - we hope to see you again soon. Regards Jim Moore General Manager
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US$102 - US$224 (Based on Average Rates for a Standard Room)
novotel queenstown lakeside hotel queenstown, novotel gardens queenstown, queenstown novotel
New ZealandSouth IslandOtago RegionQueenstown
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Frequently Asked Questions about Novotel Queenstown Lakeside
Which popular attractions are close to Novotel Queenstown Lakeside?
Nearby attractions include Escape Quest Queenstown (0.3 km), Browns Ski Shop (0.3 km), and Lake Wakatipu (0.2 km).
What are some of the property amenities at Novotel Queenstown Lakeside?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Queenstown Lakeside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Queenstown Lakeside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Queenstown Lakeside?
Yes, parking is available to guests.
What are some restaurants close to Novotel Queenstown Lakeside?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Tatsumi, and Blue Kanu.
Are there opportunities to exercise at Novotel Queenstown Lakeside?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Queenstown Lakeside located near the city centre?
Yes, it is 0.3 km away from the centre of Queenstown.
Are any cleaning services offered at Novotel Queenstown Lakeside?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Queenstown Lakeside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Queenstown Lakeside?
Many travellers enjoy visiting Vesta Design Boutique (0.07 km) and One Mile Power House (0.6 km).