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Heartland Hotel Queenstown

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Traveller (254)
Room & Suite (354)
Dining (49)
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Overview
  • Excellent27%
  • Very good46%
  • Average19%
  • Poor6%
  • Terrible2%
Travellers talk about
“steep hill”(37 reviews)
“close to town”(34 reviews)
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Reviews (693)
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579 results
Traveller rating
165
258
114
30
12
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165
258
114
30
12
Show reviews that mention
All reviewssteep hillclose to townnice view of the lakeshort walkfamily roomhotel is in a great locationeasy walkwater pressurebuffet breakfastgood sizeduty managerreception staffawesome viewshotel roomnew zealandnight stayfree wifi
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1 - 5 of 579 reviews
Reviewed yesterday via mobile

Loved our little chalet at front of hotel . Fantastic location for the price we paid . It’s certainly not 5 star but nor is the price. I would of rated 5 stars but we didn’t feel the welcome or warmth from the staff that...More

Thank ral163
Reviewed 1 week ago via mobile

I picked the hotel mainly due to its location, it’s a short walk, 5 to 10 min to the main dining and shopping area of Queenstown. If you are driving there is entrance to the hotel on both Melbourne street and Stanley street, there is...More

Thank Irish_Kiwi77
Response from Sunil S, Manager at Heartland Hotel QueenstownResponded 2 days ago

Good afternoon Irish_Kiwi77, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, We do appreciate the feedback and hope to see you again very soon, Kind regards, Sunil Siraboina Hotel Manager

Reviewed 1 week ago via mobile

Great location about 5 min walk from town center. It also has washers/dryers for laundry. Shower was great room was big queen bed with city view) The only thing is no elevator so I had to drag my luggage a bit.

Thank jessicasf
Response from Sunil S, Manager at Heartland Hotel QueenstownResponded 2 days ago

Good afternoon jessicasf, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, We do appreciate the feedback and hope to see you again very soon, Kind regards, Sunil Siraboina Hotel Manager

Reviewed 2 weeks ago via mobile

We travelled to Queenstown at the end of March 2018 and had booked this hotel. We are a family of 3 with a 11 year old. We got onto an airport shuttle from the airport, its a 15 min ride to the hotel, cost is...More

Thank Viswanath2014
Response from Sunil S, Manager at Heartland Hotel QueenstownResponded 2 days ago

Dear Viswanath2014, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, We do appreciate the feedback and hope to see you again very soon, Kind regards, Sunil Siraboina Hotel Manager

Reviewed 3 weeks ago

We stayed for 1night at Heartlands, and I’m quite glad we didn’t stay for longer. We had a family room, which consisted of 2 floors, bedroom and bathroom downstairs and upstairs was a kitchen/dining area and 2 single beds. The upstairs had a nice view...More

Thank nikkict
Response from Sunil S, Manager at Heartland Hotel QueenstownResponded 2 days ago

Dear nikkict, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, We do appreciate the feedback and sincerely apologise for not meeting your expectations and hope to see you again very soon, Kind regards, Sunil Siraboina Hotel Manager

View more reviews
About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$121 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#18 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#18 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (254)
Room & Suite (354)
Dining (49)
Pool & Beach (1)
Amenities (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jason l
11 April 2016|
AnswerShow all 6 answers
Response from whaeaness | Reviewed this property |
Not in the smaller rooms..
0
Votes
nippaaa
29 February 2016|
AnswerShow all 5 answers
Response from Stickywu | Reviewed this property |
There is definitely heating in all the rooms.
1
Vote
ErinCooper27
4 April 2015|
AnswerShow all 8 answers
Response from ErodeRadhakrish | Reviewed this property |
We were given lake side room straight away. They did not demand anything and there were no extra charges. May be if the room are fully occupied on the lake side you may have to settle on the other side. As others pointed out... More
0
Votes
Room Tips
"Try to get a room on a high floor, for the sake of the view."
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"Ask for a view.."
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"Lake views from the top (third) floor."
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"Ask for a room off the main road, and if Summer, request a room with A/C!"
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