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Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, Queenstown 9197 New Zealand
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Traveller (1195)
Room & Suite (633)
Dining (141)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#28 of 66 hotels in Queenstown
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
GreenLeaders GreenPartner
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Babysitting
Free shuttle or taxi services
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Flatscreen TV
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Marina View
Languages Spoken
English
2,622Reviews52Q+A100Room tips

Reviews
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lswear2018 wrote a review 12 Mar
Dallas, Texas10 contributions1 helpful vote
Absolutely stunning hotel. Walk to everything . The rooms are very large and beautifully decorated. Beautiful view from restaurant. We loved the peaceful location of this hotel with easy access to main area. The guest laundry was a nice amenity as we were mid trip. Must stay here!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kirsten Scott, Guest Services / Front Office at Hotel St Moritz Queenstown - MGallery Collection
Responded 4 days ago
Thank you so much for taking the time to review your recent stay Hotel St Moritz! I'm so glad that you enjoyed your stay, and we look forward to welcoming you back on your next trip! Sincerely, Kirsten Scott Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pam M wrote a review 9 Mar
Denver, Colorado356 contributions195 helpful votes
Just a great hotel in a picturesque setting—my lakefront room was enormous, well-appointed, and spotlessly clean! Lombardi, their lobby restaurant, offered a great breakfast, too! I wish I’d had more than one night here, but I guess that means I’ll have to return!
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: The ramp down into the parking garage is quite narrow and steep.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kirsten Scott, Guest Services / Front Office at Hotel St Moritz Queenstown - MGallery Collection
Responded 1 week ago
Dear Pam, Thank you so much for taking the time to review your recent stay Hotel St Moritz! I'm so glad that you enjoyed your stay, and we look forward to welcoming you back on your next trip! Sincerely, Kirsten Scott Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John P wrote a review 9 Mar
151 contributions19 helpful votes
Spacious well appointed and beautiful rooms. Comfortable bed, spacious room and bathroom. In room coffee and refrigerator. Great bath amenities. On site restaurant with great views. Friendly staff. A short walk downhill to everything you need in town and close to the docks for excursions. Would recommend—they have onsite parking which is key in Queenstown but 35$ NZ daily.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kirsten Scott, Guest Services / Front Office at Hotel St Moritz Queenstown - MGallery Collection
Responded 1 week ago
Dear John, Thank you for your great review of Hotel St Moritz. I'm so glad you enjoyed your stay and our service in particular. We hope to see you again soon. Sincerely, Kirsten Scott Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer C wrote a review 8 Mar
Melbourne, Australia133 contributions64 helpful votes
St Moritz is a stylish hotel well located in Queenstown. The decor is tastefully executed. The rooms are spacious and well appointed. My one complaint is there is no air conditioning This makes it very uncomfortable on a warm day. This not what I would except of a 5 star hotel !!!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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srs321go wrote a review 5 Mar
Atlanta, Georgia4 contributions1 helpful vote
Rooms were large,well appointed and modern. We were traveling with a college alumni association. The location was good. Views of the lake were stunning. We had breakfast included which was a nice buffet. Our group had dinner and drinks there one evening in a private room. The food was good as was the service.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: The hotel is up a hill if one has mobility issues. But it is convenient to restaurants and shops.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kirsten Scott, Guest Services / Front Office at Hotel St Moritz Queenstown - MGallery Collection
Responded 1 week ago
Thank you so much for taking the time to review your recent stay with us. It is always lovely to receive positive feedback and I will be sure to pass your comments on to the team. We are so glad you enjoyed your stay and look forward to welcoming you back next time Queenstown is on your itinerary. Sincerely, Kirsten Scott Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Collectandtravel wrote a review Feb 2024
Australia139 contributions70 helpful votes
We had a very enjoyable stay at the hotel for several nights. It is a short but hilly walk to & from the Queenstown centre & lakeside. On-site parking is available for a fee, however parking in Queenstown is limited. Our room was clean & well appointed. The on- site laundry was a bonus as we had been travelling for a few weeks. The view from the dining area & bar is stunning. The option of providing vouchers for use in bar etc area if you chose to waive the daily room service was interesting & good idea. Would certainly stay again!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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639abbie wrote a review Feb 2024
Canberra, Australia1109 contributions198 helpful votes
We were in a suite overlooking the lake so the view was 10 out of 10. Cleaning services were fantastic, being fast, meticulous, reads notes left behind by us and can’t be faulted. Had dinner and breakfast and it was pretty good but slightly pricey otherwise it was wonderful, definitely go back
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Awesome laundry but bring coin $4 wash, $4 detergent and $1 dryer, small but functional gym, free...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kdbryant wrote a review Feb 2024
Black Hawk, Colorado1 contribution
After 2 weeks in New Zealand and múltiple stays in many hotels , I have been absolutely blown away at the level of customer service . That is until we got to this hotel . All the way from no help with luggage to asking if I can grab a take away coffee at 6:25am 5 minutes before breakfast started. I was told rudely At 6:30 you can. We were catching a bus a 6:30 to Milford sound so we were unable to stay for breakfast. Any of the other hotels would have gladly let us get a coffee literally 5 min early. As I said not customer service oriented at all. Such a disappointment at the end of a 2 week trip . Look elsewhere if customer service is important to you
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: Everything is very accessible to walk but it is a very steep hill into town and back from this...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hannah B wrote a review Feb 2024
1 contribution
The hotel is beautiful and in a convenient location to downtown Queenstown. However the poor service was quite frankly appalling. Very rude staff who do the absolute minimum for guests. We witnessed rude staff to not only our own group but to other guests as well. The rude staff is enough to make me not go back and discourage others from staying there.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Traveler227 wrote a review Feb 2024
michigan82 contributions134 helpful votes
We loved our stay at Hotel St. Moritz. We happened to be here during the Queenstown Marathon and even at full occupancy, the hotel felt relaxing and luxurious. We loved our 2 bedroom family suite with a spacious living area and an amazing view over the lake. The hotel was a short stroll to the center of town (and a steep hill back) and had fantastic views from the main dining areas. There was also plenty of free water and other treats available in the lobby. The outdoor hot tubs were also a great treat at the end of the evening, My only recommendation would be to improve the breakfast offering as the buffet was lackluster and it seemed cheap to charge for specialty coffee drinks. Overall, we had a great stay and would highly recommend the St Moritz.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$276 - $448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st moritz queenstown hotel queenstown, st moritz hotel queenstown, queenstown st moritz hotel
FORMERLY KNOWN AS
St Moritz Queenstown
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
134
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL ST MORITZ QUEENSTOWN - MGALLERY COLLECTION - Now $248 (Was $̶3̶4̶5̶) - UPDATED 2024 Reviews & Price Comparison (New Zealand) - Tripadvisor

Frequently Asked Questions about Hotel St Moritz Queenstown - MGallery Collection
What are some of the property amenities at Hotel St Moritz Queenstown - MGallery Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel St Moritz Queenstown - MGallery Collection?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Hotel St Moritz Queenstown - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel St Moritz Queenstown - MGallery Collection?
Yes, a parking garage and paid private parking on-site are available to guests.
Are there opportunities to exercise at Hotel St Moritz Queenstown - MGallery Collection?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel St Moritz Queenstown - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel St Moritz Queenstown - MGallery Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Hotel St Moritz Queenstown - MGallery Collection have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel St Moritz Queenstown - MGallery Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.