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Checked in on 19th Feb. 2018. Spending twenty mins waiting for checking in. This is where a nightmare begins. I was booked a lake view room, however, it turned out to be on the downstairs 1st floor have absolutely NO lake view but just parking...More
My family and I stayed here for one night and thankfully it was only for the one night. In many years of travel this is probably the most run down accommodation that I have stayed in. The staff were wonderful but that’s to be expected....More
Response from Vinicius B, Manager at Rydges Lakeland Resort Hotel QueenstownResponded 2 days ago
Hi there, John2259
Thank you for your feedback.
I'm sorry your stay did not meet your expectations. I do agree that our facilities are in much need of refurbishments.
Thank you for your mention of our team members, they are without a doubt the highlight...More
We got to the Rydges during Chinese New Years and high peak summer season. Queenstown, Wanaka and everything else were completely booked out. We were lucky that somebody cancelled last minute and we got their kingsize bedroom for 2 nights. Even though the hotel was...More
Upon arrival, I was assigned a room that could easily double as a sauna. I immediately requested a room change and the young man at front desk was able to put me into a nice room with a small balcony overlooking the lake. This was...More
So rooms are average but tolerable, they are clean and tidy at least. But the new dinner area is to die for, every thing you can think of is there including this massive meat bar set up, it was so impressive. Very much something you...More