We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/02/2018 5/02/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    011 64 3-668 1350
    Hotel website
    Lowest prices for your stay
    4/02/2018 5/02/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     3 people have started booking this hotel
    SAVE US$28
    Traveller (543)
    Room & Suite (260)
    Dining (78)
    • Excellent31%
    • Very good46%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “steep hill” (57 reviews)
    “amazing views” (60 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: FUEL YOUR FUN
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$190.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "91daee6b8e214b759e89836dfa49d64d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256491,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109226123],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":190,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"91daee6b8e214b759e89836dfa49d64d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":218,"lowestMetaPrice":190,"additionalPartner":false,"highestMetaPriceDisplay":218,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":218,"lowestMetaPrice":190,"highestMetaPriceDisplay":218,"hotelName":"Mercure Resort Queenstown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkxZGFlZTZiOGUyMTRiNzU5ZTg5ODM2ZGZhNDlkNjRkIiwiQUlLIjoiMDEzYWZlY2UyYWNhNGU5YmI0MGIyNTYwNDUzYzA4OTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$190", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65671691":"Hotwire","32699587":"Expedia","68931002":"CancelonIB","32469879":"BookingCom","109226123":"HotelsCom2IB","64695344":"AccorIB","53924525":"TravelocityEWS","78845215":"OrbitzEWS","79397637":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,491)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 1,363 reviews

    Reviewed yesterday

    The hotel is in good location, goo view, room is clean and big enough and only problem is there is no micro wave in room, sometime we need to use it. money spent is worth the value and happy to stay there in future

    Review collected in partnership with Accorhotels.com
    Thank Jeff Z
    Hotel's Favourite
    Reviewed 14 November 2017 via mobile

    I stayed here for several nights while on vacation in New Zealand. Queenstown is a very upscale mountain community, similar to Aspen Colorado. This hotel was very nice, the view alone was worth the stay. That being said, you probably can't get a bad view...More

    Thank 869Kelly
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 16 November 2017

    We very much appreciate you taking the time to tell us about your stay at the Mercure Queenstown Resort. It is an absolute honour to be compared to the amazingly beautiful Aspen Colorado. We are pleased our staff were able to complimentary upgrade you to...More

    Reviewed 2 days ago


    Review collected in partnership with Accorhotels.com
    Thank Anders N
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded yesterday


    Reviewed 1 week ago via mobile

    We have stayed in Mercure hotels in Europe and this was disappointing. Cupboard in the bathroom wouldn’t close and overall the bedroom felt shabby. The lift/elevator was clunky. Staff were lovely and helpful and the pool area was quite pretty.More

    Thank DrKatie77
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 1 week ago

    Dear Katie, Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. We apologize your stay did not meet your expectations. At the Mercure Queenstown Resort we strive to provide superior service to all guests at the hotel,...More

    Reviewed 1 week ago via mobile

    The hotel was convenient even though it was 10 minutes away from everything. The sauna was a bummer as it was cold and crowded for a romantic getaway, but the hotel staff was very friendly and helpful for booking excursions.More

    Thank Susan C
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 1 week ago

    Dear Susan, Thank you for taking the time to tell us about your stay in Queenstown. We are pleased you had an enjoyable stay and found our staff to be friendly and helpful. We thank you for noting the unique location of the hotel. Being...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Outdoor pool
    • Price range
    • US$97 - US$239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #23 Luxury Hotel in Queenstown
    • #24 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Booking.com, Expedia, Hotels.com, Agoda, Priceline, Travelocity, Orbitz, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (543)
    Room & Suite (260)
    Dining (78)
    Pool & Beach (48)
    Hotel & Grounds (350)
    Bathroom (32)
    Business Centre & Event Rooms (2)
    Nearby HotelsSee all 59 hotels in Queenstown
    Heritage Queenstown
    1,647 reviews
    .28 km away
    Aspen Hotel Queenstown
    116 reviews
    .37 km away
    323 reviews
    .96 km away
    Esplanade Queenstown
    107 reviews
    .98 km away
    Nearby Restaurants
    Atlas Beer Cafe
    642 reviews
    1.57 km away
    574 reviews
    .46 km away
    Public Kitchen & Bar
    969 reviews
    1.57 km away
    315 reviews
    1.27 km away
    Nearby Attractions
    Moke Lake
    294 reviews
    1.09 km away
    Tiki Trail
    21 reviews
    .85 km away
    One Mile Power House
    10 reviews
    1.34 km away
    Segway on Q
    852 reviews
    1.57 km away
    Ask a question
    Questions & Answers
    13 July 2017|
    AnswerShow all 3 answers
    Response from Francis S | Reviewed this property |
    yes there were ski storrages so there would be bike storages too
    14 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    Pankaj T
    30 December 2016|
    AnswerShow all 4 answers
    Response from Lisa I | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    Room Tips
    "Ask/book for a lake view - these are I believe the most recently upgraded rooms"
    Read review
    "Lake view is a must"
    Read review
    "Avoid the lift, it's very noisy."
    Read review
    "Great rooms over looking lake on floor 01 or 02"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing