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      Mercure Resort Queenstown

      1,388 Reviews
      #26 of 58 Hotels in Queenstown
      Sainsbury Road 9197, Queenstown 50071, New Zealand
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      Best prices for your stay
      30/07/2017 31/07/2017
      US$158
      US$113
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      US$119
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      US$119
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      HotelQuicklyUS$158
      Expedia.comUS$119
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      Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
      All photos (521)
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      Certificate of Excellence
      Traveller (472)
      Room & Suite (185)
      Dining (43)
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      Overview
      4.0
      1,388 reviews
      • Excellent30%
      • Very good47%
      • Average16%
      • Poor5%
      • Terrible2%
      Travellers talk about
      “lake view” (110 reviews)
      “vista restaurant” (15 reviews)
      “amazing views” (58 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Family Rooms
      Bar/Lounge
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Self-Serve Laundry
      Babysitting
      4.0 Star Hotel
      All hotel details
      Offers from Mercure Resort Queenstown
      Special Offer: WINTERVENTION
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      Rooms
      30 Jul31 Jul
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,388)
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      1 - 5 of 1,266 reviews

      Reviewed yesterday via mobile
      Mercure resort

      Nice hotel with great views of Queenstown, bus stops outside the hotel doors and got a free upgrade to the lakeside room with great views. Also has gym, spa and two restaurants along with free wifi and sky tv, overall a great experience.

      Thank 20jaredt
      Hotel's Favourite
      Reviewed 5 June 2017
      Loved our stay....

      Booked a good deal direct with hotel on our Accor Card of 3 nights bed and breakfast at Wintervention rates. Front counter staff extremly helpfull and went out of their way to help us on several occasions. Room was king size bed lake view that...More

      Thank VicAustralia
      Response from Simon H, General Manager at Mercure Resort QueenstownResponded 8 June 2017

      Dear VicAustralia Thank you for chossing to stay with us and we very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback from our valued loyalty guests. I will share your comments with...More

      Reviewed 4 days ago via mobile
      Good Customer Service

      Love the English girl at the reception. She was very helpful and answered all the questions we wanted to know. The restaurant was great as usual, breakfast is great and have a lot of choices to choose from. The room has beautiful lake view and...More

      Thank PingPing9999
      Reviewed 5 days ago
      Nice sizeable room - 15 minute walk into town

      Maybe a good idea to taxi it to the hotel from town at around NZ$15 as it's an uphill walk - not too steep. The walk downhill into town is quite pleasant, especially during the day. Public buses to the hotel regularly also - around...More

      Thank HarroYip
      Reviewed 1 week ago
      Good location BUT very noisy

      The level of noise was a huge issue for us during our stay. The walls and floors were so thin that we could hear the TV from the room above us! It was so loud that we could actually guess what movie they were watching....More

      Thank leecell
      Similar hotels
      See all 58 hotels in Queenstown
      Novotel Queenstown Lakeside
      3,117 reviews
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      Hilton Queenstown Resort & Spa
      2,665 reviews
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      Heritage Queenstown
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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Free Parking
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Room Service
      • Bar/Lounge
      • Spa
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Free Parking
      • Room Service
      • Business Centre with Internet Access
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Conference Facilities
      • Banquet Room
      • Multilingual Staff
      • Self-Serve Laundry
      • Babysitting
      • Room amenities
      • Air Conditioning
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      Details
      • Price range
      • US$104 - US$214 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #14 Business Hotel in Queenstown
      • #24 Luxury Hotel in Queenstown
      • #29 Family Hotel in Queenstown
      • Room types
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 148
      • Reservation Options
      • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, ACCOR, Priceline, TripOnline SA, Travelocity, Hotwire, getaroom.com, HotelQuickly and Cancelon so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • New Zealand >
      • South Island >
      • Otago Region >
      • Queenstown
      • Also Known As
      • Mercure Resort Queenstown Hotel Queenstown ,
      • Mercure Hotel Queenstown ,
      • Mercure Queenstown
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      All photos (521)
      Full view
      Traveller (472)
      Room & Suite (185)
      Dining (43)
      Pool & Beach (14)
      Hotel & Grounds (251)
      Bathroom (23)
      Business Centre & Event Rooms (5)
      Nearby
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 13 questions
      20jaredt
      13 July 2017|
      Answer
      Response from theoldone | Reviewed this property |
      They were really helpful and store cases so I can't see why not. They really do like to please.
      0
      Votes
      chillimama23
      14 May 2017|
      Answer Show all 5 answers
      Response from MQR | Property representative |
      Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
      1
      Vote
      Pankaj T
      30 December 2016|
      Answer Show all 4 answers
      Response from Simon H | Property representative |
      Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
      0
      Votes
      Room Tips
      "Request a room on a higher floor to avoid all of the noise"
      Read review
      "Lake view room"
      Read review
      "Worth paying extra for lakefront room. If you can get something further away from the lift it would be..."
      Read review
      "WE booked a garden view but we stayed there twice and was upgraded both times to a lakeview room. I imagine..."
      Read review
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