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Mercure Resort Queenstown

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Traveller (578)
Room & Suite (295)
Dining (80)
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Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“vista restaurant”(17 reviews)
“a lake view room”(65 reviews)
“steep hill”(62 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Mercure Resort Queenstown
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Mercure Resort Queenstown
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,520)
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Traveller rating
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442
611
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73
36
Show reviews that mention
All reviewsvista restauranta lake view roomsteep hillamazing viewsbus servicepublic bustown centrebuffet breakfastan updatelake wakatipuroom was spaciousan upgradenew zealandshort drivestayed here for nightssouth islandfernhill
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1 - 5 of 1,390 reviews
Reviewed 2 weeks ago

I don't know what I was expecting, but this hotel was a lovely surprise! We had a great (refurbished?) room which was a good size, with the most wonderful views over the lake. The room was clean and very comfortable. The restaurant similarly had fabulous...More

1  Thank BethanyScotland
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

Dear BethanyScotland, It gave us great pride to read our hotel pleasantly surprised you during your stay in Queenstown. Our lake-view rooms do offer the most spectacular views of Lake Wakatipu and the Remarkable Mountain range, and we could think of nothing better to wake...More

Hotel's Favourite
Reviewed 31 December 2017 via mobile

Our double room looked out onto the lake and was quite comfy with nice cold AC. The breakfast room, lounge, restaurant, and patio all had spectacular views of the lake, mountains, and city. The menu at all meals was varied and reasonable. The staff were...More

2  Thank CCR1138
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 3 January 2018

We are pleased to read you enjoyed your superior-lake view room with its newly installed air-conditioning unit. The weather in Queenstown has been absolutely fabulous the last few weeks, we are glad you got to enjoy the stunning views in the comfort of our cool...More

Reviewed 2 weeks ago

Stayed here for three nights, the room was big and clean, the staff were extremely helpful and friendly and the food was just amazing. Although this hotel is not in the town centre, it was conveniently served by a regular bus service which took around...More

Thank Connor E
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

Dear Connor E, It was a pleasure to read about your experience at the Mercure Queenstown Resort. Our entire enjoyed looking after you during your three night visit in Queenstown. The guest experience is of utmost concern to our team at the hotel and we...More

Reviewed 2 weeks ago via mobile

We stayed here for 2 night. Great views from the bar and restaurant. Our room was small and dated. Bathroom was definitely in need of update. Looked a bit grubby. The bed was soft and I felt like I was laying on a slope. Food...More

Thank Jenniferbms
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

Dear Jenniferbms, Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. We hope you had a wonderful tour and enjoyed exploring beautiful New Zealand. It certainly was a pleasure to host your tour at the our hotel....More

Reviewed 2 weeks ago

This is the second time we have stayed here. It has the best views of any other hotel, it is clean, the team are friendly and it is comfortable to stay in. Any additional requests are met with enthusiasm and delivered appropriately, not halfway like...More

Thank John S
Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

Dear John S, Thank you for taking the time to tell us about your return visit to the Mercure Queenstown Resort. It is always wonderful to welcome back guests to the hotel and truly our pleasure to take care of you during your stay. We...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$99 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Queenstown
#24 Family Hotel in Queenstown
#30 Luxury Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Queenstown
#24 Family Hotel in Queenstown
#30 Luxury Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (578)
Room & Suite (295)
Dining (80)
Pool & Beach (48)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
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20jaredt
13 July 2017|
AnswerShow all 3 answers
Response from Francis S | Reviewed this property |
yes there were ski storrages so there would be bike storages too
0
Votes
chillimama23
14 May 2017|
AnswerShow all 5 answers
Response from MQR | Property representative |
Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
1
Vote
Pankaj T
30 December 2016|
AnswerShow all 4 answers
Response from Lisa I | Property representative |
Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
0
Votes
Room Tips
"Lake Views are great to wake upto"
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"Stay in refurbished lake view room"
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"View of the lake"
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"Lake view rooms are great"
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