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    Mercure Resort Queenstown

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    1,520 reviews
    #32 of 60 Hotels in Queenstown
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    Sainsbury Road 9197, Queenstown 50071, New Zealand
    011 64 3-668 0240
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$128
    US$120
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    US$128
    US$121
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    US$128
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    Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
    Hotels.com
    US$120
    Booking.com
    US$121
    Expedia.com
    US$120
    Agoda.com
    US$120
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    US$120
    getaroom.com
    US$128
    Travelocity
    US$120
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    US$120
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    US$120
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    All photos (818) 818
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    Certificate of Excellence
    Traveller (578)
    Room & Suite (295)
    Dining (80)
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    Overview
    4.0
    1,520 reviews
    • Excellent31%
    • Very good46%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “vista restaurant”(17 reviews)
    “a lake view room”(65 reviews)
    “steep hill”(62 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: UP TO 30% - EARLY BOOKING
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    Contact Info
    Hotel website
    011 64 3-668 0240
    Sainsbury Road 9197, Queenstown 50071, New Zealand See on map
    Offers from Mercure Resort Queenstown
    Special Offer: UP TO 30% - EARLY BOOKING
    Hotel deals
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,520)
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    Show reviews that mention
    All reviewsvista restauranta lake view roomsteep hillamazing viewsbus servicepublic bustown centrebuffet breakfastan updatelake wakatipuroom was spaciousan upgradenew zealandshort drivestayed here for nightssouth islandfernhill
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    1 - 5 of 1,390 reviews
    Reviewed 2 weeks ago
    Lovely surprise!

    I don't know what I was expecting, but this hotel was a lovely surprise! We had a great (refurbished?) room which was a good size, with the most wonderful views over the lake. The room was clean and very comfortable. The restaurant similarly had fabulous...More

    1  Thank BethanyScotland
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

    Dear BethanyScotland, It gave us great pride to read our hotel pleasantly surprised you during your stay in Queenstown. Our lake-view rooms do offer the most spectacular views of Lake Wakatipu and the Remarkable Mountain range, and we could think of nothing better to wake...More

    Hotel's Favourite
    Reviewed 31 December 2017 via mobile
    Beautiful view, great service

    Our double room looked out onto the lake and was quite comfy with nice cold AC. The breakfast room, lounge, restaurant, and patio all had spectacular views of the lake, mountains, and city. The menu at all meals was varied and reasonable. The staff were...More

    2  Thank CCR1138
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 3 January 2018

    We are pleased to read you enjoyed your superior-lake view room with its newly installed air-conditioning unit. The weather in Queenstown has been absolutely fabulous the last few weeks, we are glad you got to enjoy the stunning views in the comfort of our cool...More

    Reviewed 2 weeks ago
    Really good hotel

    Stayed here for three nights, the room was big and clean, the staff were extremely helpful and friendly and the food was just amazing. Although this hotel is not in the town centre, it was conveniently served by a regular bus service which took around...More

    Thank Connor E
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

    Dear Connor E, It was a pleasure to read about your experience at the Mercure Queenstown Resort. Our entire enjoyed looking after you during your three night visit in Queenstown. The guest experience is of utmost concern to our team at the hotel and we...More

    Reviewed 2 weeks ago via mobile
    Tour stop

    We stayed here for 2 night. Great views from the bar and restaurant. Our room was small and dated. Bathroom was definitely in need of update. Looked a bit grubby. The bed was soft and I felt like I was laying on a slope. Food...More

    Thank Jenniferbms
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

    Dear Jenniferbms, Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. We hope you had a wonderful tour and enjoyed exploring beautiful New Zealand. It certainly was a pleasure to host your tour at the our hotel....More

    Reviewed 2 weeks ago
    Best View in Town and Comfortable

    This is the second time we have stayed here. It has the best views of any other hotel, it is clean, the team are friendly and it is comfortable to stay in. Any additional requests are met with enthusiasm and delivered appropriately, not halfway like...More

    Thank John S
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 2 weeks ago

    Dear John S, Thank you for taking the time to tell us about your return visit to the Mercure Queenstown Resort. It is always wonderful to welcome back guests to the hotel and truly our pleasure to take care of you during your stay. We...More

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    Top amenities
    Free Parking
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Bar/Lounge
    Pool
    Free Internet
    Spa
    Hotel Amenities
    Free Parking
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Babysitting
    Room amenities
    Air Conditioning
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Pool
    Spa
    Outdoor pool
    Details
    Price range
    US$99 - US$225 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #14 Business Hotel in Queenstown
    #24 Family Hotel in Queenstown
    #30 Luxury Hotel in Queenstown
    Room types
    Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$99 - US$225 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #14 Business Hotel in Queenstown
    #24 Family Hotel in Queenstown
    #30 Luxury Hotel in Queenstown
    Room types
    Non-Smoking Rooms, Family Rooms
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    All photos (818) 818
    Full view
    Traveller (578)
    Room & Suite (295)
    Dining (80)
    Pool & Beach (48)
    Amenities (13)
    Business Centre & Event Rooms (2)
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    Questions & Answers
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    20jaredt
    13 July 2017|
    AnswerShow all 3 answers
    Response from Francis S | Reviewed this property |
    yes there were ski storrages so there would be bike storages too
    0
    Votes
    chillimama23
    14 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    30 December 2016|
    AnswerShow all 4 answers
    Response from Lisa I | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    12345
    Room Tips
    "Lake Views are great to wake upto"
    Read review
    "Stay in refurbished lake view room"
    Read review
    "View of the lake"
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    "Lake view rooms are great"
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