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Heritage Queenstown

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Traveller (531)
Room & Suite (444)
Pool & Beach (29)
Overview
  • Excellent46%
  • Very good38%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“forest wing”(55 reviews)
“lake view”(104 reviews)
“deluxe room”(27 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,694)
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Traveller rating
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714
614
202
59
31
Show reviews that mention
All reviewsforest winglake viewdeluxe roomfamily roomin townbuffet breakfastopen firespa poolsteep hillunderground parkingnew zealandquiet locationwashing machinesmall balconymilford soundamazing viewssouth island
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1 - 5 of 1,620 reviews
Reviewed 2 days ago

This hotel is a mile or so from city center so not walk-able, but there is a very efficient bus to take you downtown. If you want to be near downtown then you can stay at the Crown Plaza or the Rydges. We found the...More

Thank ed123145
Reviewed 2 days ago

The room we get was in the Waterfalls wing and while spacious and nicely furnished - it was literally few steps away from the Fern hill road, one main road where the traffic never stops. The ac unit was loud, so was the minibar fridge...More

Thank jilo_13
Reviewed 6 days ago

Must have timed it wrongly as it took time to get took our room. The room was very pleasant with a partial lake view from the balcony. We had 4 nights here and ate once in the restaurant - well cooked and presented. The hotel...More

Thank John P
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 days ago

Good morning John Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is wonderful to hear that you enjoyed your stay with us and you had a pleasurable dining experience with us. I will pass...More

Reviewed 1 week ago

Located a bit outside of the city center and quite a hilly walk, we found this hotel offer super amazing view from their suite. We booked standard room but decided to upgrade it for additional NZD 100 / night for the stunning view. We were...More

Thank Ti41084
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 1 week ago

Good morning Ti41084 Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is wonderful to hear that you enjoyed your stay with us and that you decided to upgrade to make the most of our...More

Reviewed 2 weeks ago

We spent three nights in this hotel in a Deluxe Lakeview room. It did have a splendid view of the lake and also the mountains! The room was huge with a kitchenette and washing machine and dryer which we used. We also managed to cook...More

Thank UK2Travellers
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 1 week ago

Good afternoon UK2Travellers Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is wonderful to hear that you enjoyed your stay with us and made the most out of your suite. I will pass on...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Minibar
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$133 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#26 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#26 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (531)
Room & Suite (444)
Pool & Beach (29)
Dining (25)
Amenities (30)
Business Centre & Event Rooms (5)
Questions & Answers
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Nicki1953
23 October 2017|
AnswerShow all 4 answers
Response from Steven M | Reviewed this property |
There are little convenience stores just over akilometre away and a reasonable size supermarket 1.5km away. The first 300m is on a hill but then it is flat along the lake and absolutely beautiful. There are plenty of... More
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Room Tips
"Be sure to get a lake front view in the Lakeside building."
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"Check the room location before booking"
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"The hotel is sandwiched between 2 roads and some rooms can be noisy."
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"Go shopping for food before you go to the hotel as there are no food shops nearby."
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