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Heritage Queenstown

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Traveller (545)
Room & Suite (447)
Pool & Beach (29)
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Overview
  • Excellent46%
  • Very good38%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“forest wing”(55 reviews)
“lake view”(106 reviews)
“deluxe room”(27 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,724)
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1 - 5 of 1,648 reviews
Reviewed yesterday via mobile

Excellent all around! We held a presentation for 150 people over hot breakfast and everything ran seamlessly. The service was outstanding, the food was great and our guests were extremely happy with the whole event. I stayed at the hotel the night before and I...More

Thank odwyerfiona
Reviewed 2 days ago via mobile

Stayed for 3 nights with my partner and our 10yr old. Nice hotel. Rooms were serviced daily and was very clean. Close to town. Bus stops outside if you dont want to walk although a nice walk to and from town after dinner. Would stay...More

Thank Loonie B
Reviewed 5 days ago via mobile

The Heritage Queenstown is such a cosy and warm place to stay in the winter. The log fires in the restaurant and reception areas create such a welcoming atmosphere. All staff were excellent and friendly. We ate twice in the restaurant and lived our meals....More

Thank Jane W
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 days ago

Good afternoon Jane W Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is fantastic to hear that you enjoyed your stay with us. I will pass on your kind words to our team. I...More

Reviewed 1 week ago via mobile

We are satisfied with the stay but not too happy with the food. We had room service. The fish and chips were good but the sweet sour pork too chunky, unseasoned and was not properly cooked as the part of the batter coating was still...More

Thank Contented663
Reviewed 1 week ago

We stayed on the 4th floor of the back wing with a nice view of the Remarkables all be it over the roof of the main hotel building. The rooms were spacious clean and in good condition. One downside is that the lift stops at...More

Thank Kiwi030
Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 days ago

Good afternoon Kiwi030 Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is great to hear that you enjoyed your stay with us. I do apologise for the inconvenience caused with the stairs, Our guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$120 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#27 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#27 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (545)
Room & Suite (447)
Pool & Beach (29)
Dining (25)
Amenities (30)
Business Centre & Event Rooms (5)
Questions & Answers
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Nicki1953
23 October 2017|
AnswerShow all 4 answers
Response from Steven M | Reviewed this property |
There are little convenience stores just over akilometre away and a reasonable size supermarket 1.5km away. The first 300m is on a hill but then it is flat along the lake and absolutely beautiful. There are plenty of... More
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Room Tips
"Views on the 4th floor of the rear wing have views of the Remarkables and Franklin Arm"
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"For a view don’t pick the Waterfall wing"
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"Request Lakeside/Lakeview for a brilliant and unbelievable view of the lake and mountains."
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"Floor 3 or 4 have the best views."
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