We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Queenstown
Log in Join
More
    Help Centre

    Heritage Queenstown

    1,724 reviews
    #29 of 59 Hotels in Queenstown
    Save
    91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    1 room, 2 adults, 0 children12
    Booking.com
    US$166
    US$160
    View Deal
    SAVE US$6
    Free cancellation until 28/06
    Book now, pay at stay
    Expedia.com
    US$166
    US$160
    View Deal
    SAVE US$6
    Free cancellation until 29/06
    Book now, pay at stay
    Priceline
    US$166
    US$160
    View Deal
    SAVE US$6
    Hotwire.comUS$160
    TravelocityUS$160
    getaroom.comUS$166
    View all 8 deals
    * Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
    Booking.com
    US$160
    Expedia.com
    US$160
    Priceline
    US$160
    Hotwire.com
    US$160
    Travelocity
    US$160
    getaroom.com
    US$166
    TripAdvisor
    US$160
    Hotels.com
    View all 8 deals
    Collapse deals
    All photos (879) 879
    Full view
    Certificate of Excellence
    Traveller (545)
    Room & Suite (447)
    Pool & Beach (29)
    You may also like
    See all
    Nearby Hotels
    Cheap Hotels
    Show Less
    Overview
    4.0
    1,724 reviews
    • Excellent46%
    • Very good38%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “forest wing”(55 reviews)
    “lake view”(106 reviews)
    “deluxe room”(27 reviews)
    91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand See on map
    AMENITIES
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
    All hotel details
    You may also like
    See all
    Nearby Hotels
    Cheap Hotels
    Show Less
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    1 Jul2 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$160.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
    {"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1e5a3e0a871049f6b7ea65d03267f1e9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256489,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32446200],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":7,"year":2018},"checkout":{"day":2,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":160,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1e5a3e0a871049f6b7ea65d03267f1e9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":166,"lowestMetaPrice":160,"additionalPartner":false,"highestMetaPriceDisplay":166,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":166,"lowestMetaPrice":160,"highestMetaPriceDisplay":166,"hotelName":"Heritage Queenstown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFlNWEzZTBhODcxMDQ5ZjZiN2VhNjVkMDMyNjdmMWU5IiwiQUlLIjoiYjI5Yzk5YjA2ZGNkNGZkZDhhZDIyNmQ2ZTE1NmQ3NTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/07/2018", "checkOut": "02/07/2018", "lowestPrice": "US$160", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32446200":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Reviews (1,724)
    Write a Review
    Filter reviews
    1,648 results
    Traveller rating
    727
    626
    205
    59
    31
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    727
    626
    205
    59
    31
    Show reviews that mention
    All reviewsforest winglake viewdeluxe roomfamily roomin townbuffet breakfastopen firespa poolsteep hillunderground parkingnew zealandquiet locationwashing machinesmall balconymilford soundamazing viewssouth island
    FilterEnglish
    Updating list...
    1 - 5 of 1,648 reviews
    Reviewed yesterday via mobile
    Conference and Accommodation

    Excellent all around! We held a presentation for 150 people over hot breakfast and everything ran seamlessly. The service was outstanding, the food was great and our guests were extremely happy with the whole event. I stayed at the hotel the night before and I...More

    Thank odwyerfiona
    Reviewed 2 days ago via mobile
    Nice stay

    Stayed for 3 nights with my partner and our 10yr old. Nice hotel. Rooms were serviced daily and was very clean. Close to town. Bus stops outside if you dont want to walk although a nice walk to and from town after dinner. Would stay...More

    Thank Loonie B
    Reviewed 5 days ago via mobile
    Comfortable stay

    The Heritage Queenstown is such a cosy and warm place to stay in the winter. The log fires in the restaurant and reception areas create such a welcoming atmosphere. All staff were excellent and friendly. We ate twice in the restaurant and lived our meals....More

    Thank Jane W
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 days ago

    Good afternoon Jane W Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is fantastic to hear that you enjoyed your stay with us. I will pass on your kind words to our team. I...More

    Reviewed 1 week ago via mobile
    Average stay for an established hotel

    We are satisfied with the stay but not too happy with the food. We had room service. The fish and chips were good but the sweet sour pork too chunky, unseasoned and was not properly cooked as the part of the batter coating was still...More

    Thank Contented663
    Reviewed 1 week ago
    Very good alround experience

    We stayed on the 4th floor of the back wing with a nice view of the Remarkables all be it over the roof of the main hotel building. The rooms were spacious clean and in good condition. One downside is that the lift stops at...More

    Thank Kiwi030
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 days ago

    Good afternoon Kiwi030 Thank you for taking the time offering your feedback on your stay with us at the Heritage Queenstown. It is great to hear that you enjoyed your stay with us. I do apologise for the inconvenience caused with the stairs, Our guest...More

    View more reviews
    123456…330
    Most Booked Properties in Queenstown
    See allSee all
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Fitness Centre with Gym / Workout Room
    Pool
    Room Service
    Free Parking
    Bar/Lounge
    Free Internet
    Spa
    Hotel Amenities
    Room Service
    Free Parking
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Pool
    Bar/Lounge
    Spa
    Hot Tub
    Heated pool
    Outdoor pool
    Details
    Price range
    US$120 - US$274 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Spa Hotel in Queenstown
    #6 Business Hotel in Queenstown
    #7 Family Hotel in Queenstown
    #21 Romantic Hotel in Queenstown
    #27 Luxury Hotel in Queenstown
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$120 - US$274 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Spa Hotel in Queenstown
    #6 Business Hotel in Queenstown
    #7 Family Hotel in Queenstown
    #21 Romantic Hotel in Queenstown
    #27 Luxury Hotel in Queenstown
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Show More
    Show Less
    Add Photo Photos
    All photos (879) 879
    Full view
    Traveller (545)
    Room & Suite (447)
    Pool & Beach (29)
    Dining (25)
    Amenities (30)
    Business Centre & Event Rooms (5)
    See all
    Questions & Answers
    Ask a question
    See all 20 questions
    Nicki1953
    23 October 2017|
    AnswerShow all 4 answers
    Response from Steven M | Reviewed this property |
    There are little convenience stores just over akilometre away and a reasonable size supermarket 1.5km away. The first 300m is on a hill but then it is flat along the lake and absolutely beautiful. There are plenty of... More
    1
    Vote
    1234567
    Room Tips
    "Views on the 4th floor of the rear wing have views of the Remarkables and Franklin Arm"
    Read review
    "For a view don’t pick the Waterfall wing"
    Read review
    "Request Lakeside/Lakeview for a brilliant and unbelievable view of the lake and mountains."
    Read review
    "Floor 3 or 4 have the best views."
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing