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Copthorne Hotel and Resort Queenstown Lakefront

Traveller (371)
360
Panoramas (24)
Dining (58)
About
Location
Cleanliness
Service
Value
Copthorne Hotel and Resort Lakefront is a year round resort on the shores of Lake Wakatipu, within walking distance of Queenstown’s central shopping and entertainment area. The hotel offers panoramic views of Lake Wakatipu and surrounding mountain peaks.
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Property amenities
Room Service
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Park View
Classic
HOTEL CLASS
Reviews & more
952Reviews
636Photos
9Q+A
100Room tips
Traveller rating
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Popular mentions
Hotel has lake views which are special. Staff are friendly. Rooms are spacious and clean but furniture and hotel needs a revamp. The bathroom has a bath shower but water pressure is great. Location is close to city center which was great!
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Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront
Responded 1 week ago
Thank you very much for your review . We appreciate your feedback .
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Linens were clean but seriously I’d probably stay at any other comparable hotels in the area. Our room was on the ground floor and the only way to get in was to walk down four flights of stairs and the suitcases could be brought through the patio door after walking them down
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Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront
Responded 2 weeks ago
Thank you very much for your review Christine . We do appreciate your feedback and we do understand some of those Lakeview rooms are not easy to get to in that front block . We do apologise we were not able to provide a porter for you at your check in time . We hope you enjoyed your time here in Queenstown .
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I had booked the suite with lake view for my honeymoon. The room was a bit outdated but nice with a good view. Keep in mind this property is not in central town it's 10 minutes walk so your view is also different from that of town. Firstly some people at the reception were nice
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Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront
Responded 2 weeks ago
Thank you very much for your review . Firstly we would like to congratulate you on your Honeymoon . We very much appreciate your feedback and we will certainly look in to a few of your comments . We apologise for the housekeeping incidents and for any lack of courtesy you may have received. We do usually leave something in the room when we are notified of special occasions and we certainly hope you enjoyed your honeymoon here in New Zealand.
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Went for a 3 days and 2 nights stay here in Copthorne Queenstown. Room was OK, but the view itself was really amazing! Breakfast was a bit mess, staffs were not attentive enough, took a longer time to clear plates. Guess they are understaff. But overall, really enjoyed my stay
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Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront
Responded 2 weeks ago
Thank you very much for your review and feedback Grace.
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We had two nights here on our New Zealand trip, good location, underground parking which you have to pay for not a plus point. The room had a fantastic view over the lake apart from that the it is a bit dilapidated and worn out , in need of a major upgrade. Breakfast was a bit
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Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront
Responded 3 weeks ago
Thank you for your review, we appreciate your feedback and are sorry to hear of your experience with breakfast .
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorCopthorne Hotel and Resort Queenstown Lakefront
The Superior Twin with Lake View at the Copthorne Hotel and Resort Queenstown Lakefront
Professional photo exclusively commissioned by TripAdvisorCopthorne Hotel and Resort Queenstown Lakefront
The Superior Room at the Copthorne Hotel and Resort Queenstown Lakefront
Professional photo exclusively commissioned by TripAdvisorCopthorne Hotel and Resort Queenstown Lakefront
The Superior King with Lake View at the Copthorne Hotel and Resort Queenstown Lakefront
Professional photo exclusively commissioned by TripAdvisorCopthorne Hotel and Resort Queenstown Lakefront
The Junior Suite at the Copthorne Hotel and Resort Queenstown Lakefront
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12345665
Laundry facilities; are these self service? How many machines if so?
We apologise in the delay for replying , We have 2 laundry areas for guests with a total of 4 washing machines & 4 Dryers for Guest use.
1 vote
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There is heating, but you can't control it in your rooms, so it's just warm all the time, will need gloves, hats, or ear muffs for kids, I took my daughter when she was 3yr skiing. Just rugged her up, in fact this trip I was taking layers off outside as wasn't as cold as I expected.
0 votes
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What appliances do you have in the room? Kettle? Complimentary tea/coffee? Access to Microwave?
the standard room has a mini bar,kettle, tea and coffee .no microwave ( which makes it a bit difficult).
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Are the rooms serviced daily -- linen changed and complimentary toiletries replenished?
Yes, certainly are
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Yes absolutely , we do supply Hairdryers. Have a wonderful journey over here .
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12
"Lake view almost makes up for deficiencies"
"Never stay here"
"I would avoid."
"Get a lake view."
"Dont spend too much on Lakeview rooms"
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PRICE RANGE
US$166 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copthorne hotel queenstown lakefront
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
240
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