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Scenic Suites Queenstown

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Traveller (496)
360
Panoramas (13)
Room & Suite (314)
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About

#26 of 66 hotels in Queenstown
Location
Cleanliness
Service
Value
Travellers' Choice
Scenic Suites Queenstown has one of the most desirable locations for Queenstown hotels. It’s just five minutes walk to the bustling town centre, yet the hotel’s elevated position gives commanding views over Lake Wakatipu and the Southern Alps. Combined with the convenience and quality of four-star apartment style accommodation, it’s hard to go past Scenic Suites Queenstown.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Car hire
Business Centre with Internet Access
Meeting rooms
Baggage storage
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Taxi service
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Bathrobes
Air conditioning
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
1,364Review9Q+A100Room tips

Reviews
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Michael C wrote a review 12 Mar
Derby, United Kingdom2011 contributions675 helpful votes
This was a very good hotel where we had a comfortable and clean room. All the staff were friendly and helpful. The only drawback is that the hotel is situated at the top of a steep hill which made us senior citizens struggle quite a lot when walking back to the hotel from the centre of the town.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 6 days ago
Good Afternoon, Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your room and found our staff to be friendly and helpful. We look forward to welcoming you back! Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary P wrote a review 2 Mar
3 contributions1 helpful vote
The hotel is in a decent location. However, I would not book here again. It is LOUD. Anytime someone in another room around you opens a cabinet or walks, you will hear it. This woke us up several times throughout the night. It’s not the people that are loud, it’s the poor construction of the buildings. Expect to be woken up suddenly during the night. The restaurant in the hotel has terrible ratings. The Wi-Fi is extremely poor. It’s pointless to try to use it at all. We put “do not service” on the door, and they demanded to still come in to check the mini bar to see if we purchased anything. Spend your money elsewhere.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 2 weeks ago
Good Afternoon, Thank you so much for choosing to stay with us. We are so sorry you had a negative experience with us and we do thank you for the feedback. Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rankinranch1964 wrote a review 2 Mar
Jordan Springs, Australia16 contributions8 helpful votes
We arrived late at night and struggled to find reception. After calling the person at reception they were of little help. 20 mins later we found the entry. It is difficult to navigate around the hotel. Our allocated parking spot was taken by another party. We had to squeeze the car into another spot. The rooms are ok and mostly quiet except for the banging of doors as they are heavy and each room requires two door entry. Ordered calamari from room service that was inedible, undercooked and bland. The coating was falling off. Probably the worst I have ever had! Would not recommend this hotel.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Don’t serve at night and try to find reception. Don’t eat there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 2 weeks ago
Good Afternoon, Thank you so much for choosing to stay with us. We are so sorry you had trouble find our reception and parking was difficult. There is no allocated parking and is on a first come first served basis. We are so sorry your food was inedible and the feedback has been passed on to the kitchen. Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beardo888 wrote a review Feb 2024
Christchurch, New Zealand129 contributions99 helpful votes
The apartment I stayed in (9228) was lovely, it seems recently renovated, had magnificent direct lake views, views of the gondola and Queenstown centre as well. Very convenient to town about a 5 minute walk, they had parking on site so easy to leave the car and wander to town for dinner. The room was spotless, the beds amazingly comfortable with a mattress topper that was super comfortable. Well equipped kitchen, lovely bathroom with a shower and a bath. A bonus was a terrace accessible from both the bedroom and the lounge, a table and two chairs for a glass of wine in the evening. You cannot fault the location and for the price was very reasonable.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Get a lake view apartment, I stayed in 9228 had unobstructed views of the lake, gondola and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 3 weeks ago
Good Afternoon, Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your room and thank you for the lovely compliments! We look forward to welcoming you back! Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jana G wrote a review Feb 2024
Moorestown, New Jersey3 contributions1 helpful vote
This is one of the worst hotels we stayed at in New Zealand. A maze to get to our room which faced a busy street with pedestrians walking by at night. Part of the way to the room is not only outside but uncovered and the walkways inside are either uphill or downhill. The breakfast ( like all of the scenics) uses powdered eggs, and for a veg gf, there is little to eat.
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Date of stay: February 2024
Value
Location
Trip type: Travelled as a couple
Room Tip: The uphill walk at the end of the day is not fun. Drive down to the port and park on the road...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 3 weeks ago
Good Afternoon, Thank you so much for taking the time to leave us a review! We are sorry you found our hotel to be a maze and didn't enjoy the breakfast options. We do thank you for your feedback and look forward to seeing you again! Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SuperShan1 wrote a review Feb 2024
Singapore, Singapore1185 contributions333 helpful votes
Read so much good reviews of this place at booking.com so after Sofitel we need 1 more night before heading out. Location is ok only if you're not too elderly and have difficulty walking up the hill. It looks like a dodgy American apartment as their breakfast and happy hour resto looks sad. To locate our apartment call REMARKABLES go through a bit of a maze. But really doesn't look too remarkable walking along the entrance. Luckily room is spacious enough. Apartment looks rather old. The bed is the worst. I just sink in, so glad I only stay 1 night here. Washing machine works though they only give a small pack of detergent. Wifi is the problem. Non-existent. Initially I thought it will be fine after few hours but by 7pm is still so bad. My partner decided to call front desk if they can help, they said they'll send someone up. Nothing. Then 8pm, we call again, finally a nice cheerful chap JayJay? came in and try to help but can't fix the problem. Anyway, we paid close to NZ 600 a night here with no breakfast included. You still have to pay NZ 15 a night to park here. Upon checking out, my partner express their wifi is not working and front lady said wifi is not their problem as they outsource. Then they shouldn't sell the place with WIFI, said is stone age if they can't be bothered to fix it? The nice guy who came to our room happen to see us upon checking out and told us mini bar he'll waive it off. We consume a bottle of their Pinor Noir and have told the lady when checking out. Since Mr IT said waive off, we let him have it off. Upon driving out to Invercargill in less than 20min, IT guy called and ask did we consume a bottle of their wine? I said yes, he said can he go ahead and swipe our CC. I said sure and hang up. I looked at my partner and laugh as what's the definition of Mini Bar being waive? Wine is only NZ 45 a bottle and I was disappointed is not part of their mini bar (but is on their mini bar menu). :) I would just stay at Sofitel in future. Way better location, wifi super fast and has a 24hr gym.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't choose Remarkables Room 9307 if you need wifi.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 4 weeks ago
Good Afternoon, Thank you so much for taking the time to leave us a review. We understand walking up a hill is not for everyone and the Remarkables rooms were named after the Remarkables mountain range. We do apologise for the Wi-Fi or more lack of Wi-Fi and this has been passed on. Once again we do apologise for you having an unhappy stay with us but we do look forward to welcoming you back to show you our improvements! Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janet G wrote a review Feb 2024
8 contributions1 helpful vote
We loved this hotel, because of the room, delicious breakfasts, service, and room amenities! We could’ve stayed in our room for weeks, since it had a kitchenette, washer & dryer, a nice sitting area, along with an outside deck, and fine bath and bedroom features.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The walk to town and the nearby lake is fairly short, but involves walking downhill and back...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 4 weeks ago
Good Afternoon, Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your room and the lovely breakfast! We do look forward to welcoming you back! Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alan P wrote a review Feb 2024
11 contributions1 helpful vote
The peaks of the mountains across the main road into Queenstown are a great benefit - the downside is the route from reception to the room is kind a three peaks challenge. Our one bedroom suite was well fitted out, beds comfy and a balcony to enjoy the evening sunset was a bonus. Despite poor reviews I chanced the bar meal and must say was excellent steak egg and chips. My error was settling the bill in cash. When checking out two days later was hit with a charge for extra beverage. Despite it not being signed for, the hotel was insistent it was paid for. Hotel is well located for the shops and restaurants.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get receipts if you pay anything in cash as you may be charged twice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 4 weeks ago
Good Afternoon, Thank you so much for taking the time to leave us a review! We Rae so pleased you enjoyed the bar meals and found our hotel well located. We look forward to seeing you again! Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa H wrote a review Feb 2024
Mount Pleasant, South Carolina8 contributions8 helpful votes
We did not have the scenic view that I was expecting. The internet service is horrific at best. They tried to make the beds comfortable with some type of topper, but instead, it made a big hump in the bed. The hallways were usually cluttered with carts from the cleaning service and trash. The breakfast food was terrible. They ran out of coffee the first morning. I would avoid this place and look for other options that are clean and truly have a scenic view.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 4 weeks ago
Good Afternoon, Thank you so much for choosing to stay with us! Some rooms on the higher floor have beautiful views but these rooms are usually the first rooms booked. We do apologise for the horrific internet and this has been passed on. We do thank you for the feedback on the breakfast options and we do look forward to welcoming you back to show you our improvements! Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David K wrote a review Feb 2024
Auckland, New Zealand6 contributions8 helpful votes
Just absolutely star suits accommodations with fully equipped kitchen facilities. Efficient and friendly check in services. Perfectly suits the Value for money really. Clean and great view of mountain, lake, and people walking by. Way better than over rates expensive hotels around
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heartland Hotels Scenic Suites Queenstown, Guest Services / Front Office at Scenic Suites Queenstown
Responded 4 weeks ago
Good Afternoon, Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed our apartments and that you found our check in efficient and friendly! We are so pleased you enjoyed the views from your room and we look forward to seeing you again! Kind Regards Amanda H Scenic Suites Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$243 - $396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
scenic suites queenstown hotel queenstown, scenic hotel queenstown, queenstown scenic hotel
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
84
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SCENIC SUITES QUEENSTOWN - Now $241 (Was $̶3̶7̶4̶) - UPDATED 2024 Hotel Reviews & Price Comparison (New Zealand) - Tripadvisor

Frequently Asked Questions about Scenic Suites Queenstown
What are some of the property amenities at Scenic Suites Queenstown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Scenic Suites Queenstown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Scenic Suites Queenstown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Scenic Suites Queenstown?
Yes, parking is available to guests.
Are there opportunities to exercise at Scenic Suites Queenstown?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Scenic Suites Queenstown?
Yes, dry cleaning and laundry service are offered to guests.
Does Scenic Suites Queenstown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Does Scenic Suites Queenstown have any great views?
Yes, guests often enjoy the harbour view available here.
Is Scenic Suites Queenstown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.