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Hilton Queenstown Resort & Spa

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Traveller (1398)
Room & Suite (860)
Dining (147)
Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“water taxi”(656 reviews)
“wakatipu grill”(207 reviews)
“relaxation room”(99 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Hilton Queenstown Resort & Spa
Special Offer: Up to 20% Off
Hotel deals
Offers from Hilton Queenstown Resort & Spa
Special Offer: Up to 20% Off
Hotel deals
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Reviews (3,105)
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2,952 results
Traveller rating
1,744
716
285
126
81
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LanguageEnglish
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1,744
716
285
126
81
Show reviews that mention
All reviewswater taxiwakatipu grillrelaxation roomstacks pubbedroom residencefire pitmain restaurantclose to the airportfree shuttlebeautiful hotellake viewkawarau villagein townminute drivethe hotel offershired a carnew zealand
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1 - 5 of 2,952 reviews
Reviewed yesterday via mobile

A long weekend stay for my wife and I. Hotel is close to airport which means it a 20 minute car trip in to Queenstown. Hotel offers free shuttles and a regular water taxi service at $10. Lake view room was what you’d expect from...More

Thank 935kerrya
Hotel's Favourite
Reviewed 10 July 2018

We stayed here with our 2 teenage sons for 9 days on a ski trip. This has to be one of the best hotels I've ever stayed in - the venue is stunning and the rooms are great but it's the staff and the service...More

3  Thank kgreenwood
Response from Chris E, General Manager at Hilton Queenstown Resort & SpaResponded 4 weeks ago

Dear kgreenwood, Thank you for taking the time to write such a wonderful review of your experience at Hilton Queenstown Resort & Spa. I am delighted to read you and your family had such a special time and have created great family memories. I am...More

Reviewed 3 days ago

The Hilton Queenstown is a nice hotel with nice amenities, such as the pool and local cafe. However, if you want to go into town, you will need to book a ride on the shuttle early because it fills up quickly. If you miss the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Joshua S
Reviewed 4 days ago via mobile

We stayed at the Hilton for our honeymoon. Fantastic room, with our own hot tub. Spent time in the hotel bar, restaurants and spa. There is limited free parking. There is a hotel shuttle bus that operates a very limited service. It is a 12...More

Thank Lozzie2010
Reviewed 5 days ago via mobile

Visited in July for my birthday. Was really well priced and all I could ask for! Minor hiccups upon check in but was resolved. The room was clean twin studio with two singles. It was cozy, with a little balcony offering fantastic views of Lake...More

Thank Sip R
Response from Hamad K, General Manager at Hilton Queenstown Resort & SpaResponded 4 days ago

Dear Sip R, Many thanks for taking the time to give us your valuable feedback. We do look forward to welcome you back. Kind regards, Chris Ehmann. General Manager.

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$130 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#16 Family Hotel in Queenstown
#23 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$130 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#16 Family Hotel in Queenstown
#23 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1398)
Room & Suite (860)
Dining (147)
Pool & Beach (44)
Amenities (26)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
kai g
22 July 2018|
AnswerShow all 3 answers
Response from feizhu | Reviewed this property |
For gold, you only get complimentary continental breakfast at Wakatipu grill. Top up $10 for hot food.
1
Vote
melange321
28 June 2018|
AnswerShow all 2 answers
Response from feizhu | Reviewed this property |
Don't bother with the valet parking. Just park at Double Tree Hilton just down the street. There's sheltered parking available.
0
Votes
Jordanjean23
24 June 2018|
AnswerShow all 2 answers
Response from Nelson A | Reviewed this property |
Sorry for the late response but I have been out of town. The hotel's concierge will assist you in booking a trip to Milford Sound (which by all means go it, it was amazing). If you plan to rent a car, that's also a great... More
0
Votes
Room Tips
"upgrade for residence and have lovely scenery breakfast."
Read review
"The sixth floor balcony rooms are great!"
Read review
"I would recommend a room with a lake view."
Read review
"go somewhere else"
Read review
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