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Hilton Queenstown Resort & Spa

2,966 reviews
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Traveller (1263)
Room & Suite (808)
Dining (113)
Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“water taxi”(688 reviews)
“wakatipu grill”(204 reviews)
“relaxation room”(102 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from Hilton Queenstown Resort & Spa
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,966)Write a Review
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1,673
687
269
119
77
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1,673
687
269
119
77
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All reviewswater taxiwakatipu grillrelaxation roombedroom residencelap poolstacks pubfire pitmain restaurantclose to the airportbeautiful hotelfree shuttlelake viewin townminute drivethe hotel offersrental carour honeymoon
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1 - 5 of 2,825 reviews
Reviewed 2 days ago

Love this hotel! It is stunning properly. The staff is amazing. The public space is great. The spa and pool are magnificent. And my room was incredible. Had a great lakefront view with the large balcony. Comfortable bed and sitting area. Wonderful bathroom with deep...More

Thank David W
Hotel's Favourite
Reviewed 4 weeks ago via mobile

We spent the last night of our honeymoon at the Hilton wanting it to be special and it certainly was. The location is a little far from the hustle and bustle of the City Center and is a fifteen minute drive however given it is...More

Thank itsumee
Response from Hamad K, General Manager at Hilton Queenstown Resort & SpaResponded 4 weeks ago

Dear itsumee, Greetings from Hilton Queenstown Resort & Spa and many thanks for your recent stay with us. I appreciate you taking the time to give us your great feedback and we look forward to welcome you back. Kind regards, Chris Ehmann. General Manager.

Reviewed 2 days ago

Unfortunately our stay clashed with Chinese New Year , the hotel was overcrowded , often had to queue for breakfast , not what you expect in a 5 star hotel , rooms often not cleaned until late afternoon , water taxi service is great ....More

Thank robpaint123
Reviewed 5 days ago via mobile

I arrived today to be totally harassed by the immigration service as if they were going to save the world. They want to protect the Barrier Reef and want to make sure that no one takes dead coral reef from Australia while they pollute the...More

Thank Jolly B
Response from Hamad K, General Manager at Hilton Queenstown Resort & SpaResponded 4 days ago

Dear Jolly B, Greetings from Hilton Queenstown Resort & Spa. You have given feedback on NZ immigration. Kind regards, Chris Ehmann. General Manager.

Reviewed 5 days ago via mobile

upon check in to hotel we were given a special discount voucher to use for breakfast should we wish to use it. we were charged this on our bill regardless and were told this was non refundable at check out. as we didn't have breakfast...More

Thank Pacmanreturns
Response from Hamad K, General Manager at Hilton Queenstown Resort & SpaResponded 4 days ago

Dear Pacmanreturns, Greetings from Hilton Queenstown Resort & Spa and many thanks for your recent stay with us. I appreciate you taking the time to give us your feedback and we are sorry for the inconvenience caused. We do hope that you will giv eus...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$179 - US$627 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#14 Luxury Hotel in Queenstown
#16 Family Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$179 - US$627 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#14 Luxury Hotel in Queenstown
#16 Family Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1263)
Room & Suite (808)
Dining (113)
Pool & Beach (41)
Amenities (26)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Courtney S
16 July 2017|
AnswerShow all 5 answers
Response from barara s | Reviewed this property |
You should contact the Hilton reception staff and check the timing of the complimentary bus otherwise a taxi is the quickest approx $25.00
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Room Tips
"My room on the 7th. floor had a postcard view and a gas fireplace for winter, and a balcony which enjoyed..."
Read review
"Ask for rooms at the end of the main building at the higher number range - these tend to have the better views"
Read review
"Lake view rooms are much nicer"
Read review
"Worth paying extra for a view of the lake"
Read review
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