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About
#65 of 218 hotels in Queenstown
Location
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Service
Value
Situated directly on the shores of Lake Wakatipu, the resort boasts famous waterfront and mountain views. Each of the spacious rooms and fully-equipped residence apartments offer a gas fireplace, separate lounge area and private balcony to satisfy any travel needs. Take the water taxi into town, rejuvenate in the opulent onsite spa facility or simply relax by the 25-metre indoor heated pool with steam and sauna rooms. While the five bars and restaurants including the signature Wakatipu Grill provide sought-after dining options in magnificent settings to complete a truly memorable stay.
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Property amenities
Car park
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Skiing
Free shuttle or taxi services
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Business
Languages Spoken
English
Location
51Somewhat walkable
Grade: 51 out of 100
246Restaurantswithin 10 km
127Attractionswithin 10 km
79 Peninsula Road Kawarau Village, Queenstown 9300 New Zealand
Getting there
Car HireSee all Queenstown car hire
3819Reviews55Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We stayed at the Hilton Queenstown for 11 nights in August/September 2023. It was our first time in Queenstown and my first time seeing snow! The hotel is well appointed with everything you expect from a Hilton. The room was spacious, we had a King with a gas fireplace and a little balcony. The balcony was disappointing in that all the rooms face the Lake however the afternoon sun beams down and makes it virtually impossible to enjoy. The location is fantastic, across the lake from the city centre there was no hustle and bustle just peace and quiet. Although we had hired a car we took advantage of the boat taxi into Queenstown several times, very enjoyable and accessible from the jetty outside the hotel. The breakfast was good, we also had dinner in the hotel restaurant which was also lovely. We will stay here again.…
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Peaceful setting on the lake makes it a wonderful location for a hotel. Only 5 minutes from the airport. A water shuttle direct to Queenstown picks up in front of the hotel. I used valet parking and my car was always ready when requested. I had two different rooms types during my stay, both were awesome. The Lake Wakatipu Suite which was quite comfortable and nice sized bath and a King room that also faced the lake. Room was clean and no noise from other rooms. Fast reliable wifi. Wakatipu Grill in the hotel served an amazing lamb dish and nice wine choices. Cooked carrots were amazing and tender. For a hotel restaurant this was exceptionally good! Property is a quiet wonderful base for exploring all that the Queenstown area has to offer.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
From the warm welcome from the reception staff to the Porter ( Lee ) who helped me with my bags and everything in between... breakfast staff, glorious pool.. I had a fabulous stay and return to my normal life completely relaxed.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The water taxi is amazing an experience all on its own.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed for three nights after been transfer from the other Hilton hotel due to Reno work,the checkin. was good and we could access our room which was good the room it self which a king Hilton guest room with breakfast ,we were placed in a room which was dark never saw any sunlight had stain on the carpet and sofa had seen a better day needed a good clean as we notice when our room was serviced the mirror in the bathroom was not clean as it had marks from the previous day, Good we got water as they had water contamination issues in Queenstown so we brought filter water bottles Lifestream The breakfast was good could had done with more fruit options . The position of the hotel is away from Queenstown itself and yes it is quiet and restful but you come to see Queenstown and the water taxi for a couple both ways comes to a grand total of $40 you might as well drive your car in and then put up with road works and traffic congestion. When you drive your car down to drop your bags off is a issue as space is limited and if you taxis and other cars it becomes awkward and parking prices are valet park $40. a night or park your self $16 a night private car park or take your luck and park up the top of the main road and tramp up and down. Look I have stayed at Hilton all over the world and I am a Hilton honours member yes I did not mind staying here it was a experience . But I will most probably stay some where else location wise so you can access restraunts. etc without having to use the car. I did point the issues and gave feed back at check out. Happy travels.…
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The Hilton Queenstown was the perfect place for our Queenstown holiday. It's in a quieter area and Queenstown is just a short water taxi ride away. The room was comfortable and we had a great view of the lake. The restaurant downstairs has great food and atmosphere. I would definitely stay here again!
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The water taxi is a super fun and convenient way to get to town.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I had a great 3 night stay here recently. I had seen a lot of mixed reviews before we came and was apprehensive about whether we’d made a good choice of accommodation so I’ll add my thoughts in case they are helpful. We stayed in a King Wakatipu suite. They are located on the lakefront with unobstructed views. I understand that some rooms are advertised as lake view but if you aren’t in a suite then they might be slightly obstructed views. The room was massive and had everything we needed. It is still basic - they don’t have an info booklet like most hotels, it’s quite dark, there isn’t much milk for tea/coffee, not many bathroom extras like toothpaste/brush, sewing kit, shower caps etc. The bed and pillows are super soft so if you prefer a firm bed then this may not be for you. As per many of the reviews, the staff were all very friendly and helpful so they deserve lots of credit. If you don’t have your room made up (which we chose not to) you may just have to ask for extra coffee mugs and towels which they always promptly brought. Yes, the hotel is dated and could use some TLC but it just depends how much that will bother you. It’s mostly superficial stuff. We didn’t have any issues with not having hot water (like I saw in many reviews) - it was always great. Our fireplace didn’t work which was disappointing but I didn’t have enough motivation to get that chased up/sorted while we were there so that’s on me. The breakfast buffet was great every morning and a real highlight. The pool area is great too and always had lots of towels. They sell/top up Bee cards at reception which you can use for the water taxi. With a Bee card it’s $10 pp, per way. The taxis leave PROMPTLY so be sure to arrive at the jetty early. They leave every hour or two. This is not a 5 star hotel by international standards but for NZ it is. I like that it is on a tranquil side of the lake away from the main town and it is a lovely retreat. …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We were in Queenstown for just a night as a couple and stayed at the Hilton - what a great hotel. The room was fantastic, one of the best breakfasts anywhere and a good range of restaurants. Location was handy to the airport - we walked - just about 25 minutes. The views were stunning next to the lake and we enjoyed a lovely run along the Frankton Arm foreshore walkway.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Mikesalter wrote a review Sept 2023
North Yorkshire, United Kingdom674 contributions288 helpful votes
Good enough hotel but not exceptional, room was pleasant and the advertised lake view was tenuous given we were looking over the top of other buildings. Room was clean though and comfortable. Food in the restaurant was expensive and average quality. Biggest issue is location. It is Queenstown but is somewhat of a chore and expensive to get to the centre of things. They advertise a boat taxi but that is so infrequent as to be useless and taxi rides involve lots of congestion and expense. Overall OK but poor value and a hotel near town would have been better option.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just ok resort hotel by the lake. It feels like you are in an old and huge cruise ship. It needs desperate hardware replacement. Especially the mattress. It's horrendous. Gosh We only booked 2 nights here. Also, there is room for breakfast spread. Other food venues were good. All the staff we encountered were friendly including the check in desk. We were offered only a paid upgrade through email but we rejected it. When we checked in we asked about a free upgrade for my Diamond status and the agent said there are no rooms available and they are totally booked for my stay. I also got tons of email and text during my stay if I wanted to book their spa service. It seems they only care about making revenues.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked this hotel back in March as a special place to celebrate a significant birthday for my eldest daughter. We booked a lake view twin deluxe room with fireplace with the intention of enjoying slow time with great views. Our first room was a king room (not twin) and the Lakeview was invisible due to the solid wooden balcony railings. Even on the balcony you had to look over an entire roof of pebbles. I went downstairs and expressed my disappointment and the Checkin person found me a ‘better’ room but did say we’d still have rooftop pebbles! The rooms were both brown, beige and very tired. Curtains had watermarks, kickboards chipped. The corridors are endless and they were cold. No in room dining. The staff were all very helpful and pleasant and the duty manager was very responsive to our request to check out the next day. Hilton need to spend money on this place to restore it to its former glory. They also need to show correct photos of the hotel as the website indicates the balconies have glass balustrades! Definitely photoshopped 😡. One other point, I could just about speak to the pilots as they took off from nearby Queenstown airport!…
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$142 - US$292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton queenstown hotel queenstown
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
220
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Frequently Asked Questions about Hilton Queenstown Resort & Spa
Which popular attractions are close to Hilton Queenstown Resort & Spa?
Nearby attractions include The Walk In Wardrobe (1.2 km), The Remarkable Sweet Shop (1.0 km), and Frankton Trail (0.7 km).
What are some of the property amenities at Hilton Queenstown Resort & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Queenstown Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Queenstown Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Queenstown Resort & Spa?
Yes, a parking garage is available to guests.
What are some restaurants close to Hilton Queenstown Resort & Spa?
Conveniently located restaurants include Stacks, Pizza & Burger Bar, Giovi Fine Food, and Wakatipu Grill.
Are there opportunities to exercise at Hilton Queenstown Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Queenstown Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Queenstown Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Queenstown Resort & Spa?
Many travellers enjoy visiting Vesta Design Boutique (5.3 km) and One Mile Power House (5.8 km).
Does Hilton Queenstown Resort & Spa have any great views?
Yes, guests often enjoy the harbour view available here.