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Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa
Hilton Queenstown Resort & Spa
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2,470 Reviews from our TripAdvisor Community

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Showing 2,354: English reviews
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Reviewed 2 days ago NEW

It is a great facility and location to be sure, but the hotel staff was really outstanding, which made our experience wonderful and one to remember! There are great amenities close by such as car rental, bike rental, bar and grill. The water taxi is just down the stairs!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank markhE1006EL
Wellington, New Zealand
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Absolutely beautiful! I loved everything about the Hilton! The room was incredible, definitely get a lake view if you can, it is well worth it. Lovely big bathroom with a rain shower, huge bath and twin sinks/mirrors so nice and roomy. We travelled with our 3.5 year old and he had a fold out bed, beautifully made and a swan...

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1Thank mrsandmrnovember
About Hotel's Favourite Review
Chris E, General Manager at Hilton Queenstown Resort & Spa, responded to this review

We look forward to have you back!

Reviewed 3 days ago NEWvia mobile

We stayed at the Hilton in Queenstown which was a delightful property . We had a two bedroom / two bathroom apartment which came equipped with a washer and dryer and a kitchenette. However the bedrooms were a bit weird as they had foldable doors . The breakfast had a ton of variety but it's probably better to stick to...

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Thank thehungryexpat2015
Chicago
Reviewed 5 days ago NEW

Other than the "super" lodges which average usd$2000/night, this may very well be the most luxurious property in New Zealand. The architecturally striking hotel hugs the lake and most rooms and the main restaurant have lovely views. Our room was 610, was a well appointed suite type room with a large balcony overlooking the lake. The bathroom was large and...

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Thank Camille H
Chris E, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thanks so much for your review. Glad you enjoyed your escape with us!

Mumbai (Bombay), India
Reviewed 6 days ago NEW

The location was beautiful, the apartment of two bedrooms and two bathrooms very good. I loved the balcony where I could sit and ponder. Although Hilton offered their service to transport us to city center we loved taking the water taxi though it cost us 10 dollars per trip. The Concierge Mr. Nathan had helped arrange our trip to Milford...

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Thank shern570
Chris E, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you!

Carmel, United States
Reviewed 6 days ago NEW

Particularly great for couples. Lake and mountain view good. Water taxis service is terrific. The "2 bedroom rooms have one that is interior. It needs to be closed off with two doors and there are no windows in that room. The bath is not private for that room. The "master" bedroom and bath are nice.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank randyc68
Chris E, General Manager at Hilton Queenstown Resort & Spa, responded to this review

We look forward to have you back !

Redlands, California
Reviewed 1 week ago NEW

Hilton Queenstown Resort & Spa is a Category 7 Hilton Property located just 5 minutes from Queenstown International Airport. It is located next door to the other Hilton property in the area that I reviewed earlier, the Doubletree by Hilton Hotel Queenstown. This hotel like the Doubletree does not offer complimentary airport shuttle and a cab costs about $25 NZD...

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Thank milespointstravelkom
Chris E, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thanks for your comprehensive review! Glad you enjoyed your time with us!

Auckland, New Zealand
Reviewed 1 week ago

Lovely location. Better than staying in city centre especially as the hotel has a free shuttle service. Stayed on ground floor relaxation room with spa pool. Costs more, but awesome view and nice to treat yourself. All staff were very friendly and helpful. No issues with anything.

Review collected in partnership with Hilton Hotels & Resorts
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Thank matfi2017
Chris E, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you!

Ohio
Reviewed 1 week ago

I dont think words can describe my thoughts on this resort - - suffice to say - - we stripped the bed the day we left to find out the name of the mattress and went right home and bought one. The staff is friendly and well versed. Highly suggest you rent the electric bike from their bike shop -...

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Thank foundationqtrpony
Chris E, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Glad you loved it!

Reviewed 1 week ago via mobile

Stayed 4 nights and got charged for 6 nights They never told me about a 30 day cancellation notice. I feel cheated out of $770 New Zealand dollars Will never stay in another Hilton Hotel Doug squillario

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Thank Doug S
Chris E, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Feel free to reach out to me directly and would immediate refund your money if there is a mistake on our side. As I do not had your contact details please feel free to reach out to me directly. You can teach me at chris.ehmann@hilton.com

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $184 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get lake view rooms. They have amazing views.”
  • Lakeview Room
  • View of lake from patio
 of 5 bubbles milespointstravelkom, 19 Mar 2017 | Read review
“Book a lake view room”
 of 5 bubbles mrsandmrnovember, 4 Mar 2017 | Read review
“Our room was away from the elevator and the entrance. It was quiet and we slept without any noise.”
 of 5 bubbles VerdiA, 1 Mar 2017 | Read review
“Lake view definitely, all rooms are quiet”
 of 5 bubbles LizMontereo, 19 Feb 2017 | Read review
“Book a room with lake view”
 of 5 bubbles G704ZTmichelled, 17 Feb 2017 | Read review
5 of 5