Swiss-Belresort Coronet Peak
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161 Arthurs Point Road, Queenstown 9371 New Zealand
Lowest prices for your stay
US$90
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Room & Suite (53)
Dining (5)
About
#52 of 68 in Queenstown
Location
Cleanliness
Service
Value
Swiss-Belresort Coronet Peak is a 3 star resort with 75 guest rooms, all with private bathrooms. Located just 7 minutes from the lively downtown Queenstown. It is the perfect location to escape the nightlife and recover from an adventurous day.
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Property amenities
Free parking
Paid wifi
Hot bath
Bar / lounge
Bowling
Game room
Babysitting
Indoor play area for children
Parking
Restaurant
Breakfast buffet
Vending machine
Skiing
Billiards
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Shuttle bus service
Meeting rooms
Spa
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
24-hour front desk
Laundry service
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
English, Spanish, German, Hindi and 3 more
Location
Full view
Contact
161 Arthurs Point Road, Queenstown 9371 New Zealand
Getting there
Car HireSee all Queenstown car hire
371Reviews4Q+A65Room tips
Reviews
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Popular mentions
The hotel needs some TLC as it is a little rundown but perfect for staying with children as you didn't have to worry they were going to wreck anything! The ten pin bowling was a big hit with the children and we had a great couple of games on our second night there. Just 5 minutes outside of Queenstown and not far from Arrowtown too. The Shotover Jet was only 2 minutes down the road so really handy to everything. Would definitely stay here again with the children.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Room Tip: Only 5 rooms in use when we stayed, apart from the couple opposite who slammed there door...
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Helpful
Response from General Manager SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded 25 Nov 2021
Hi LeanneCassieB, Thank you for taking the time to leave a review. We are glad that you enjoyed your stay with us and would love the opportunity to host you again. All the best, Front Office Manager, Swiss-Belresort Coronet Peak.
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We came here a little concerned about some of the reviews we'd read - our experience says they were very unfair. We found our room to be excellent, and with some of the special deals on at the moment, this place was top value for money. But it is a little unusual. You are a 5km drive out from Queenstown (we chose this deliberately for parking etc) on the way to Coronet Peak. Great. Reception is entertaining! You go in the front doors, past a video games room, and enter the bowling alley - which also doubles as hotel reception. Weird - but otherwise everything was fine. Our deal included a continental breakfast, delivered to the room, and it was plentiful - more like a lunch. Big comfy bed, shower pressure was ok. And the location of the hotel is great - right across the road from a pub/bistro, an excellent wood-fired pizza pop up, and the lovely onsen. We would stay here again happily.…
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Helpful
Response from General Manager SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded 28 Oct 2021
Hi Spidernz, Thank you for your feedback. We really appreciate your comments and will implement into our staff training. We hope we get the opportunity to host you again. All the best.
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I do not recommend this hotel due to the poor service. Cleanliness was good but cold room with noisy heater turning on and off through the night. Only one lady on the service desk to help everybody. Would not recommend
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Review collected in partnership with Swiss-Belhotel International
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded 2 May 2021
Thank you for your feedback. We appreciate your time and for choosing our property. Your comments are highly appreciated as it helps us to improve our services and facilities. I would love to welcome you back in the future and make your stay a memorable one
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We just came back from an amazing 4 nights stay during one of these quiet covid period-after recent lock-down in Auckland again. Yes - things are quiet / breakfast is quiet / shuttle service is a bit lacking / hotel is oldish and far from city BUT this is all over Queenstown due to covid and every business is struggling - trying their very best. So - Swiss Bel-Resort is no exception BUT Our rooms were spotlessly clean and counter service is amazing Dhanu (Front Desk Manager) and her team is amazing and very obliging - had my dates changed numerous numerous times due to covid travel restrictions/flight changes and every change had been accommodated with no issues. I do not expect the hotel to have a full-time driver on standby when there is hardly any need (in these extremely quiet times) - bus is in front of hotel. We did get picked-up from the city (pre-arranged) on our arrival-amazing OK - breakfast is lacking but I do not expect the hotel to put on a spread or anything when there is hardly anybody or nobody staying with breakfast options - The chef did made us amazing omelettes etc from the A-la carte menu --- so consider it personal service and we thoroughly enjoyed the breakfast immensely-amazing One of the counter receptionist Cam even assisted us (2xold ladies) with transport to the airport on her day off (way beyond duty call) Again-this is covid times and it is reflected in every business thru Queesntown on all our tours etc either just the 2 of us or services cancelled I am returning 8/2021 and am sure breakfast/even shuttle services will be greatly improved with more people during the winter season/Trans Tasman travel opportunity. WELL let us all support them and am sure they will improve…
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Date of stay: March 2021
Value
Location
Service
Room Tip: Cannot offer any comments as it is during extremely quiet covid times
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Helpful
Response from General Manager SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded 5 Apr 2021
Thank you for your comments and I am glad that you enjoyed your stay with us. I look forward to welcoming you again.
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Customer service was not great, waiting for long periods of time to be served. Very average facilities. Not what we expected. Did not feel welcomed into the facility, overall a very average experience.
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Date of stay: January 2021Trip type: Travelled
Helpful
Response from General Manager SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded 20 Jan 2021
Thank you for your feedback on your recent experience at Swiss-BelResort Coronet Peak. We are sorry to here we didn't feel welcome, I will address the issues you have experienced with our staff. We appreciate your time and for choosing our property. I would love to welcome you back to a Swiss-Belresort again in the future and make your stay a memorable one.
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PRICE RANGE
US$63 - US$107 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
75
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Claim Your Listing Frequently Asked Questions about Swiss-Belresort Coronet Peak
Which popular attractions are close to Swiss-Belresort Coronet Peak?
Nearby attractions include Skyline Queenstown (5.9 km), Break One (3.5 km), and iFLY Queenstown (6.0 km).
What are some of the property amenities at Swiss-Belresort Coronet Peak?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
What food & drink options are available at Swiss-Belresort Coronet Peak?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Swiss-Belresort Coronet Peak?
Yes, free parking is available to guests.
What are some restaurants close to Swiss-Belresort Coronet Peak?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Blue Kanu, and Margo's Queenstown.
Does Swiss-Belresort Coronet Peak have an airport shuttle?
Yes, Swiss-Belresort Coronet Peak offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Swiss-Belresort Coronet Peak?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Hindi, Vietnamese, and Korean.
Are there any historical sites close to Swiss-Belresort Coronet Peak?
Many travellers enjoy visiting Vesta Design Boutique (6.2 km), Historic Skippers School (3.9 km), and One Mile Power House (6.5 km).
Is Swiss-Belresort Coronet Peak accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.