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Mi-Pad Smart Hotel

4 Henry Street, Queenstown 9300 New Zealand
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Traveller (96)
Room & Suite (57)
Dining (4)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#47 of 66 hotels in Queenstown
Location
Cleanliness
Service
Value
Kia ora & welcome to mi–pad, Queenstown. mi-pad is an award-winning, smart, sophisticated hotel in the heart of Queenstown on the shores of world-renowned Lake Wakatipu. The first of its kind in New Zealand, mi-pad is an innovative, high-tech hotel personalising your accommodation experience and letting you live like a local.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Rooftop terrace
Baggage storage
24-hour check-in
24-hour front desk
Clothes dryer
Wifi
Complimentary tea
Vending machine
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared bathroom
Shared lounge / TV area
Sun terrace
First aid kit
Umbrella
Express check-in / check-out
Private check-in / check-out
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Safe
Seating area
Laptop safe
Private bathrooms
Flatscreen TV
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English
125Reviews8Q+A17Room tips

Reviews
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ClareBS wrote a review 12 Feb
3 contributions1 helpful vote
Mi pad exceeded my expectations. I loved the automatic lighting, excellent big shower, super comfortable bed, good wifi. An easy walk to restaurants, shops and lake. Don’t miss Patagonia chocolates—the world’s best ice cream! Excellent rooftop lounge. Grab a takeaway and head on up.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry F, Other at Mi-Pad Smart Hotel
Responded 1 week ago
Kia Ora ClareBS101 - thank you for sharing your review, we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle P wrote a review Jan 2024
Brisbane, Australia221 contributions143 helpful votes
I found my stay here very interesting... It wasn't the usual type of hotel I'd stay in, but I did enjoy my stay. Queenstown is not a cheap place to stay, and I was staying for 12 days and didn't have a hire car so wanted to be central. I had a friend with me also. Staff are really friendly. Always had a little chat and greeted you when leaving and coming back in each day. Rooms are VERY small, but there are so many cool break out areas at the hotel that if you need some space you just go to one of those. I regularly went up to the sky terrace or one of the break out areas for some quiet time. My friend and I were in a room with bunk beds, and our beds were like sleeping on a cloud.. There was barely any space for our suitcases, and it was kind of weird entering the room via the bathroom, but we got used to it after a while. It was a quirky place to stay and we didn't spend much time in our room as we were always out and about. I thought the GHD straightener and Hairdryer was a HUGE plus in the bathroom. Awesome idea. The hotel is near a lot of construction, but you can walk everywhere in Queenstown from there, we were everywhere we wanted to be within a 5 min walk. It really is a fabulous location, and I"d happily stay here again. A modern, quirky hotel that's a bit different to the usual.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Rooms are very small but beds comfy. Heaps of breakout areas at hotel to stretch out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry F, Other at Mi-Pad Smart Hotel
Responded 1 week ago
Kia Ora Travellingisliving83 - thank you for sharing your review. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kim B wrote a review Oct 2023
1 contribution
Was clean and close to city centre. But we did not get any of the inclusions stated in the package and it wasn’t deluxe as it was more like a hostel. Not helpful at reception. Asked many times for our restaurant coupon but they would just say it hasn’t arrived yet.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry F, Other at Mi-Pad Smart Hotel
Responded 1 week ago
Kia Ora Y988KRkimb - thank you for sharing your feedback - we are sorry to hear about the inclusions you mention relating to your booking - feel free to reach out to us directly if you would like to discuss further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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4ThWaller wrote a review Oct 2023
Amersham, United Kingdom165 contributions104 helpful votes
I was visiting Queenstown, New Zealand for the first time and I was a bit nervous due to the low price of this hotel. However on arrival I was very impressed by the service and the room. I was even very fascinated how you are to use an app on your phone to access your room. Although near the end the app failed and I did have to ask for an electronic key instead. But I am sure that can be improved on. Also I was a bit worried as it was mentioned to me on arrival that the city's water supply had been contaminated. However the hotel very generously offered mineral water bottles as a substitute as the tap water was not suitable for drinking. The location of this hotel was also excellent as the lake was only a 5 minute walk away as were other eating and drinking locations. I would definitely stay here again should I ever return to Queenstown
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry F, Other at Mi-Pad Smart Hotel
Responded 23 Oct 2023
Kia Ora 4ThWaller, thank you for sharing your review. We are glad you had a great time and hope to welcome you back in the bear future! Harry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cb wrote a review Sept 2023
4 contributions
Definitely a cool experience. My highlight was the their drink vending machine with free coffees & hot chocolates - also had cold water with ice next to it which I loved.. although the one on my level was broken 🙂 Loved the location of this hotel - walked almost everywhere! The room itself wasn’t too bad. I got the deluxe twin room w/ balcony - there were pairs of socks on our balcony.. not sure whose. The lights in the bathroom were all motion sensor activated so they would turn on and off at night which was annoying. There was a panel to switch certain lights on/off & one to change the temperature - built into the head board which was convenient. I also remember having do not disturb on before we left the hotel to explore the city, but we came back and our beds were made - I had brought my stuffed animal but found it on the ground upon arrival 😔 When going to check-out, I smelt weed in the elevator as a nice parting gift! (Pls add more cameras inside the hotel) Overall, had an alright experience :-)
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry F, Other at Mi-Pad Smart Hotel
Responded 18 Sept 2023
Kia Ora angeliqck - thank you for sharing your feedback - we will certainly use your comments to better coach our team, therefore we appreciate your taking the time to do so. We hope to welcome you back to Queenstown in the near future! Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kos0104 wrote a review Aug 2023
St. Andrews, United Kingdom11 contributions1 helpful vote
Great location and great price. The room was very clean and the staff were very friendly, helpful and efficient. Perfect for a stay of up to 7 nights. Great location to walk to all bars, restaurants and cafes. The bus from the airport and the bus stop for the ski slopes were all less than a 5 minute walk away. A few teething issues with some of the coffee machines not working, toilet lights automatically coming on overnight but for a budget hotel it was well worth the money.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry F, Other at Mi-Pad Smart Hotel
Responded 22 Aug 2023
Kia Ora Kos0104 - thank you for sharing your feedback - we look forward to hosting you on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AJ wrote a review Aug 2023
Auckland, New Zealand286 contributions111 helpful votes
Stayed in a Queen Deluxe which has everything you need. Bed was comfortable, shower worked well, room was pretty quiet other than the odd bit of noise from some particularly loud guests one eve, check in was easy. We had some trouble with the app and getting in the room but just asked for a key card which solved that. Location is great, staff were helpful. Would definitely stay again
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Toby Welford, Other at Mi-Pad Smart Hotel
Responded 7 Aug 2023
Kia Ora 4576A - thank you for sharing your feedback, we hope to welcome you back in the near future! Harry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yours truly wrote a review Aug 2023
Melbourne, Australia5 contributions3 helpful votes
Upon reserving accommodation with Mi-Pad for my Birthday trip, my partner and I were blissfully unaware we would be nestled deep inside an active construction site during our stay (had I had been notified of this, we would have brought our hard hats). Our experience with the team was a roller coaster of a ride so strap in! The overall mood at reception (aside from the blonde lady who’d checked us in and assisted us with some issues we had after our first night) was on par with the sinking of the titanic, it certainly appeared as lifeless, my partner and I placing bets with each other on whether there’d be a staff member present when we’d come and go from the hotel. It was laughable at best. When we did however, on the rare occasion, see a staff member and needed to speak to them regarding laundry (which I’ll move onto later) or recommendations, we got the attitude of a grouchy mountain troll back. Even a simple “hey guys” when we walked through the door would have been refreshing, but alas, customer service appeared to be on Mi-Pads lowest priorities. Moving forward, Websters Dictionary defines the word smart as “Having or showing a high degree of mental ability : intelligent, bright.” Mi-Pad has a LONG way to go before I’d consider their hotel “Smart”. Donned with flashy LED’s, the room more closely resembled a wish.com.uk Christmas Tree and appliances, merely the Christmas ornaments on aforementioned Tree due to their lack of operative ability. Laundry facilities were an inconvenience and severely overpriced considering the experience. Based off of previous reviews, this has been an issue at Mi-Pad for some time now. I’d really hope that the General Managers vague responses to feedback is not due to his inability to care about customer experience but instead, a commitment to the ongoing maintenance to repair the long list of issues we had during our stay at Mi-Pad. Some tasks to add to his list •Repair the laundry appliances (and maybe lower the cost on using facilities-or at least lower the cost while they’re not operating to their full capacity) •Repair the vending machines (found 2 that worked in total, I won’t tell you which floors so you have as much amusement going to each floor to check as I did) •Repair broken towel heating rail •Repair broken safe •Install Chromecast devices that work •Imput good customer service standards across your entire team I don’t see myself returning to Queenstown any time soon but when I do, I can’t say I’ll be staying at Mi-Pad again unless I want a funny story to tell my friends and family when I return.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sarah H wrote a review Jun 2023
Greenville, South Carolina23 contributions10 helpful votes
Firstly, you cannot beat the location to the CBD for the price. I'll start with that, because I would absolutely stay here again. But I will note that the room is quite small, there was no door to the bathroom, which I found a little strange, and the beverage units did not work on most of the floors. That being said, the view was lovely - they have a deck on the top where you can go out and look down on the lake and sip some wine - the staff was super friendly, and I'll say it again - you cannot beat the location.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry F, Other at Mi-Pad Smart Hotel
Responded 7 Aug 2023
Kia Ora Fleta1, thank you for sharing your feedback - we hope to have the chance to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Akmal N wrote a review Jun 2023
Singapore, Singapore6 contributions
Staff were friendly and accommodating as we arrived to Queenstown late due to plane landing delays that evening. We booked the twin bunk room and surprised at how big the ensuite toilet was - it could have been another room! Standard hotel amenities but we're especially delighted by the hot beverage vending machines as it provided us with a convenient pick-me up coffee whenever we needed it (travelling takes a toll on your body, for sure!). Social and dining spaces were plenty and the view at the rooftop that overlooked Queenstown was beautiful. Overall, a good stay but wished the app was less buggy and doesn't log guests out when we're offsite too long.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Harry F, Other at Mi-Pad Smart Hotel
Responded 7 Aug 2023
Kia Ora kmlrm - thank you for sharing your experience, we look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$205 - $266 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
55
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MI-PAD SMART HOTEL - Now $189 (Was $̶2̶2̶6̶) - UPDATED 2024 Reviews & Price Comparison (Queenstown, New Zealand) - Tripadvisor

Frequently Asked Questions about Mi-Pad Smart Hotel
Which popular attractions are close to Mi-Pad Smart Hotel?
Nearby attractions include iFLY Indoor Skydiving Queenstown (0.4 km), Escape Quest Queenstown (0.3 km), and Browns Ski Shop (0.3 km).
What are some of the property amenities at Mi-Pad Smart Hotel?
Some of the more popular amenities offered include free wifi, a concierge, and a rooftop terrace.
Which room amenities are available at Mi-Pad Smart Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mi-Pad Smart Hotel?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Mi-Pad Smart Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mi-Pad Smart Hotel?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Perky's - Floating Bar Queenstown, and Blue Kanu.
Is Mi-Pad Smart Hotel located near the city centre?
Yes, it is 0.10 km away from the centre of Queenstown.
Are any cleaning services offered at Mi-Pad Smart Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to Mi-Pad Smart Hotel?
Many travellers enjoy visiting Vesta Design Boutique (0.4 km) and One Mile Power House (0.8 km).
Does Mi-Pad Smart Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Mi-Pad Smart Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.