Room was very well appointed, view was excellent. Downside was people dining a the Ridges below could look straight into your room and room service was average. Room cleaners were understaffed and didn't refill the shower gel after asking them twice at reception and once personally to the cleaner in the room
We stayed at the QT Queenstown for our anniversary weekend and it was incredible. The facilities, staff, location and the lake facing view were all amazing. It also turned out to be our surprise engagement weekend, so it was perfect. Memories for a lifetime.
Fantastic love staying at the QT Queenstown, friendly and informative staff, everyone has a smile, which makes customers smile. Get a room with a view you will love it. Easy walk to town. Bus right outside if you are so inclined
Great stay, 3rd time staying in a QT hotel twice in Queenstown once in Auckland and can never fault the rooms , staff and facilities etc. Location was great for an easy walk into town and the connection to the lake side road through the Rydges hotel also makes that walk a lot easier. Only issue was parking as we hired a car and had to be quickly back at night to make sure we got a space. But overall a great stay.
QT Hotel in Queenstown could be better First off the staff are very nice But check in was not good Room wasnt ready on arrival and we had to wait 2hrs for it to be ready!!! Staff really didnt care!!! The room its self was very good with a beautiful view over the lake an mountains Room service was fine ... Getting your room serviced was shocking ... having to ask for your room to be cleaned three times wasnt great and should never be that hard.... very late in the afternoon the room was serviced and this happend a few times apart from that the hotel was lovely and staff were nice but.... thats why i give it an average rating. Not the stanard of this type of hotel that one would expect
It was like a big exhale of stress...check-in was friendly and efficient....walking in the room with a stunning view of the lake, a super spacious room, comfy bed and great bathroom you can spread out in.
What a beautifully modern hotel our room had a brilliant view of The Remarkables interior was spotlessly clean, comfortable bed and perfect room service. We would highly recommend as a couple, only a minor let down was the restaurant.
what a superb hotel - the decor is fantastic, the extra touches in the rooms such as the martini making tray and the extra large bathtub were awesome. very comfy bed, and awesome breakfast options. Would certainly stay again.
Our room was lovely with an amazing view. We had a housekeeping issue mainly with the cleanliness of the bathroom. However, Anthony went over and above to put things right and he ensured we felt happy in our stay (with the support of Adita). Top notch service, the QT Queenstown are very lucky to have such dedicated staff, as they really did make the difference and upheld the brand for QT. We will be back, thanks guys!
Stunning 180-degree view of Lake Whakatipu, and the room was fully appointed with everything one might hope for a relaxing, lovely stay in Queenstown. The staff was lovely and welcoming, and they went out of their way to make our special birthday overnight one to remember. A+ all the way around.
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