The Rees Hotel, Luxury Apartments and Lakeside Residences
377 Frankton Road Lake Wakatipu, Queenstown 9300 New Zealand
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What is Travellers’ Choice Best of the Best?
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#29 of 218 hotels in Queenstown
Location
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Value
2023 Travellers' Choice Best of the Best
The Rees Hotel Queenstown is a sophisticated five-star hotel situated right on the shores of Lake Wakatipu, in the South Island of New Zealand. The Rees offers a variety of spacious and luxurious accommodation options including 60 Hotel rooms, 90 Apartments and five private, 3 bedroom/ 3 bathroom Lakeside Residences, all with terraces, showcasing spectacular views across Lake Wakatipu to the alpine panorama of the Remarkable Mountain range.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Books, DVDs, music for children
Children's television networks
Car park
Wifi
Yoga classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Ski rentals
Skiing
Patio
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Picnic area
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Soundproof rooms
Bathrobes
Fireplace
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
River View
Languages Spoken
English, French, Chinese, Dutch and 7 more
Location
377 Frankton Road Lake Wakatipu, Queenstown 9300 New Zealand
Getting there
Car HireSee all Queenstown car hire
2712Reviews48Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Located about a 40 minute walk or 10 minute ride from the centre of town. Great outlook over the lake, with access to lakeside path which takes you into town and the park a really nice walk. The hotel offers an hourly return shuttle bus service into town until 22.15. Would recommend a high level lake view room. Our room was spacious and well equipped, Good size bathroom with nice shower, comfortable bed and L shaped sofa . Large balcony. There is a complimentary self service guest laundry. The hotel is spotlessly clean and staff are extremely friendly and very helpful. The buffet breakfast is very good, all day dining and dinner menu is good although rather limited. A recommended stay, thank you to the Rees team!
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: On site car park, easy access.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Staff was great. Jimmy was exceptional. Rooms overlooking the lake were nice. Very happy that we stayed here. They offer shuttle to downtown and sites, so you park and let them drive. Great water pressure. Restaurant on site. Unusual Bathroom layout (towel warmer on opposite side from shower). You will not be disappointed that you stayed here.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Micka McDonald, Revenue Management at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 5 days ago
Kia Ora Jerry, Thank you for your 5 star review. We are thrilled you enjoyed your stay with us. Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are very spacious and modern. Great view (provided you are 6th floor and above) of lake Wakatipu Very good service and the hourly shuttle to city centre is very convenient But the breakfast place is very small compared to size of the hotel
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Date of stay: November 2023Trip type: Travelled with friends
Room Tip: Hourly bus shuttle to the city center is very convenient
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Micka McDonald, Revenue Management at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 1 week ago
Kia Ora and thank you for your feedback. We are glad you enjoyed your magnificent views of Lake Whakatipu from your spacious room. We'd love more space in our restaurant too but do the best we can with what we have. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Such a perfect stay! We had a 2 bedroom/2 bathroom apartment with a Mountain View. The apartment was spacious with a full kitchen, large living room with fireplace and huge patio. All of the details were just perfect. The staff was so friendly including the front desk, concierge and dining. We showed up right before closing and the staff did everything to make sure we had a great dining experience. Any request we had was accommodated. We did not want to leave, thank you for a wonderful stay.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Micka McDonald, Revenue Management at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 2 weeks ago
Kia Ora Sandy Thank you for taking the time to share your feedback. The team are delighted to read you had a fantastic stay in Queenstown at The Rees. We look forward to being of service in the near future. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved everything here. The view, room and service was simply impeccable. What you see online is what you get. Due to the weather, we were unable to head to milford sound and extended our stay at Rees for another 2 days. And because of Rees, the change of plans did not dampen our spirits and provided a good home ground for us to explore the surrounding areas.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Micka McDonald, Revenue Management at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 2 weeks ago
Kia Ora Yen, Thank you for your kind words and review. We are sorry the weather did not allow you to get through to Milford, but we are glad we got to take care of you for two extra days. Please do reach out if your travels should bring you back this way. We'd love to have you back to stay with us. Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
newyorktraveler2013 wrote a review Nov 2023
San Francisco, California80 contributions67 helpful votes
Pros - 1) impeccable impeccable impeccable view, beautiful facility, well cleaned and well maintained, nothing was out of place, not easy to do as we were just in another city in NZ and we noticed how difficult it was to keep workers and standards high 2) the shuttle to downtown was convenient, didn't have any problems reserving it 3) we had asked for restaurant recommendations prior to arriving and they were all answered quickly and thoroughly Cons - 1) some of the staff seemed not as well trained ( interns or on summer jobs?), when we asked for ideas of things to do when it was raining, the response was "well you can still do the usual activities you would do" and when we asked for quality supermarkets where we can buy fruit and local produce to cook, we were told "pak n' save was the cheapest option". 2) didn't find the quality of food at the restaurant high given it is NZ afterall we're in, would recommend eating out or ordering uber eats in, given all the great restaurants in the area. 3) breakfast so really subpar, we saw this mentioned in some tripadvisor comments but thought perhaps it was just undeserved but truly breakfast was very lacking, and for a 5 star hotel that commanded the prices we paid much can be improved on, would recommend not paying extra for that as part of your hotel rate despite the areas for improvement, we would definitely stay here again!…
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Micka McDonald, Revenue Management at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 2 weeks ago
Kia Ora, We appreciate you taking the time to provide your review. Thank you for your kind words regarding your positive experience during your stay. We are also thankful for your list of areas from improvement. We value this information and feed it back to the team, as we pride ourselves on our service and full hotel experience - right through to our food offerings. We would be thrilled to welcome you back one day in the future. Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for three nights with my family (wife and two boys, ages 9 and 12) as part of our South Island road trip. Overall, we had a wonderful experience at this hotel! From the moment you step into the reception area, it is clear that you are in a 5-star property. The hotel is located in front of the lake, with wonderful views. Yet, it is close enough to the centre that you can get there in a very short car ride. Our particular room was a 2-bedroom executive room. The unit was spacious and well furnished. It came with a fully functioning kitchen (which we really did not use) and a large living area. There was a large balcony as well with views of the lake and mountains. Overall, the unit was chic and comfortable! My only issue (and the reason why I had to knock down a star in the review) was the fact that the ramp leading to the garage for parking was directly in front of my balcony. This not only partially obstructed the views of the lake but the balcony and living room were clearly visible to every car passing through the ramp. This really soured my experience. I paid extra for a ‘view’ and an ‘executive’ unit. I was expecting more. I was in room 402 by the way. Perhaps other rooms do not have this problem. Overall, I guess I would still recommend this property.…
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Roman Lee-Lo, Other at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 4 weeks ago
Kia Ora Many thanks for taking the time to share your feedback. We are delighted you enjoyed your stay overall and appreciate you recommending The Rees Hotel. We are sorry that you didn't enjoy the views from the Executive Lake View 2 Bedroom Apartment you had stayed in. Our 24 hour reception are always readily available with any concerns during your stay including a room move if you are not satisfied with the allocated room. Thank you again and we look forward to being of service in future. Kind regards Roman Lee-Lo | Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I had a great 4 night stay Oct 16 - Oct 20. The view across the lake from our room was magnificent! The room itself was very comfortable and clean with a nice balcony where we enjoyed wine and the view everyday! The on site restaurant was very good, we had dinner there the first night and breakfast each morning. The staff were excellent and very attentive to anything we needed or any questions we had. We had a wheelchair with us and they went out of the way to drop us off from the courtesy van near our destination vs the normal pick up spot. (The courtesy van was a nice touch that we used each day we were there. Parking a car near the main part of town can be difficult so this was an easy way to get around from the hotel.) We also enjoyed meeting Mark, the manager of the Hotel. We gave us great dinner recommendations, ideas for additional things to see and do above what we had planned, and was a pleasure to talk with! This was a favorite place we stayed while vacationing in New Zealand! …
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: The area is currently under a boil water order but they provided a teapot in the room and would...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Roman Lee-Lo, Other at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 25 Oct 2023
Kia Ora Thank you for taking the time to share your feedback. The team are delighted to read you had a fantastic stay in Queenstown at The Rees. We look forward to being of service in the near future. Kind regards Roman Lee-Lo | Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about the Rees was 5-star. Staff were truly helpful, the shuttle bus was always available, facilities in the apartment, especially the beds and pillows were perfect, and of course the location is hard to beat. Never tired of watching the mood changes on the lake. Can't wait to return.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Roman Lee-Lo, Other at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 23 Oct 2023
Kia ora Thank you for taking the time to share your feedback. We are pleased to read that everything about The Rees was 5 star and that we look forward to being of service in the near future. Kind regards Roman Lee-Lo | Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is beautiful and the views from my room are stunning. Staff is very pleasant and rooms are 5 star. we stayed here with a travel group and this was the best hotel we stayed at during our whole trip. I would definitely recommend staying here.
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: The hotel is built on a cliff so the 7th floor is really the main floor. Rooms on the 7th floor...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Roman Lee-Lo, Other at The Rees Hotel, Luxury Apartments and Lakeside Residences
Responded 23 Oct 2023
Kia Ora Many thanks for taking the time to share your kind words. Our team will be delighted to read that The Rees Hotel was the Best Place to Stay in Queenstown! We look forward to welcoming you back in future. Kind regards Roman Lee-Lo | Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$253 - US$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the rees hotel and luxury apartments, rees hotel queenstown, the rees hotel luxury apartments
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
155
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Frequently Asked Questions about The Rees Hotel, Luxury Apartments and Lakeside Residences
Which popular attractions are close to The Rees Hotel, Luxury Apartments and Lakeside Residences?
Nearby attractions include Skyline Queenstown (3.1 km), iFLY Indoor Skydiving Queenstown (2.4 km), and Break One (3.0 km).
What are some of the property amenities at The Rees Hotel, Luxury Apartments and Lakeside Residences?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Rees Hotel, Luxury Apartments and Lakeside Residences?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at The Rees Hotel, Luxury Apartments and Lakeside Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Rees Hotel, Luxury Apartments and Lakeside Residences?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Rees Hotel, Luxury Apartments and Lakeside Residences?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Nest Kitchen + Bar, and Blue Kanu.
Are there opportunities to exercise at The Rees Hotel, Luxury Apartments and Lakeside Residences?
Yes, guests have access to a fitness centre and yoga classes during their stay.
Does The Rees Hotel, Luxury Apartments and Lakeside Residences have an airport shuttle?
Yes, The Rees Hotel, Luxury Apartments and Lakeside Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Rees Hotel, Luxury Apartments and Lakeside Residences have airport transportation?
Yes, The Rees Hotel, Luxury Apartments and Lakeside Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Rees Hotel, Luxury Apartments and Lakeside Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The Rees Hotel, Luxury Apartments and Lakeside Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.