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4.5
#3 of 32 hotels in Invercargill
Location
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Service
Value
Invercargill's largest accommodation property, the Ascot Park Hotel is Qualmark rated 4 Star, comprising of 116 Hotel, Motel and Suite accommodation. Set in park like surrounds the Ascot Park Hotel is the ideal place to stay with ample car parking, indoor heated pool and fitness centre. The award winning Emberz Bar and Restaurant is the ideal place to dine or wind down after a busy day. A wide choice of Conference facilities are also offered for your business needs
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Family
Languages Spoken
English
Location
Corner Tay Street and Racecourse Road, Invercargill 9840 New Zealand
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Easy to find, nice entrance shelter from the rain,wind. Easy check in, all on one level. Friendly and helpful staff. Restaurant, bar inside building. Room was excellent. Queen and single bed in same room, separate toilet which is a big plus. Just can’t stand the toilet in the bathroom but so many places are like that, even the best accommodation. Could whinge on about this but that will do. Kitchenette was great kept food costs down, eating out and buying food from corner shops, service stations and supermarkets adds up quickly. Room was spacious and clean serviced daily as desired. Plenty of room bathroom spacious spa bath shower no toilet Yay! Open area incorporated lounge, tv and kitchenette with a dining table for 6 people. Under $180 a night we travelled 22nd to 29th Dec. Booked Christmas lunch at Ascot Park this is a separate booking not included with your room but it’s easy to organise through reception best done a month or 2 before Christmas. Lunch was excellent. As mentioned earlier the rate is excellent considering the time of year and the room and facilities available. Great Wall heater in the room plus wall heaters throughout the hotel. Yes it was cool outside and a very cold wind blowing everyday we were there Value for money cosy and safe accommodation.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip:A kitchenette was a great idea for us
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from emberzrestaurant, General Manager at Ascot Park Hotel
Responded 19 Jan 2020
Hello and thank you for posting your review. So pleased to read you enjoyed your time with us and Christmas lunch. I trust the remainder of your travels were just as enjoyable. Kindest regards Bryan and the Ascot Park Hotel Team.
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Had a nice one night stay in a superior apartment. It was toasty warm when we arrived, such a bonus when the weather was so bitterly cold. This was so inviting and made all the difference. The second plus was the cleaned to perfection precision! I was so so impressed with this beautifully clean apartment. The kitchen, bathroom, loo, bedroom, sheets, bedding, EVERYTHING was sparkly clean. This was so inviting. The rooms had everything we needed, the spa bath was great. The decor was neutral in the living room, stylish and bright in the bedroom. The bed was made when military precision - quality bedding with extra layers available. The cushions were so soft and pretty. If I could change two things it would be *Later check out (11am) *Breakfast included
I think it would be great to have some packages available.. Couple retreats with different options including late check out, dinner, and breakfast included at reasonable prices. The would definitely have me booking again in the future.
Thanks for a great stay.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Townley, Other at Ascot Park Hotel
Responded 5 Oct 2020
Deb, thanks for the fabulous review we really appreciate your positive feedback. The house keeping team do put a lot of pride in to their work. We have some weekend packages available at present via our web page if you ever have a chance to return to Invercargill and the Ascot Park Hotel. Kind regards Bryan and the Team.
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As the first hotel we have ever stayed at in New Zealand, the Ascot set a high standard for being genuinely helpful and making us feel welcome. From the moment the shuttle bus came to get us from the airport to when we left for our sub-antarctic expedtion 3 days later we experienced great hospitality despite our inexperience and what must have been our endless questions. A highlight was the well-maintained bikes (complete with helmets, quick-release wheels, padlock) which gave us the freedom to explore Invercargill at our own pace and get some exercise after hours of plane flights.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from emberzrestaurant, General Manager at Ascot Park Hotel
Responded 13 Jan 2020
Hello Meredith B, thank you for posting your review on Trip Advisor. We are so happy to read of your great experience. I trust the rest of your time in New Zealand was a wonderful journey. Kind Regards Bryan and the Ascot Park Hotel team.
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We had a 1 bedroom unit for 2 nights. The hotel looks a bit dated but in saying that our room wasnt. It was large with a kitchenette which had all the usual things you need except for a dishwasher and an oven. In that area was a good size table with 4 chairs, a large lounge area which was nice and comfortable. The bedroom was nicely decorated with a queen and a single bed, bed and pillows were really good it also had a TV in that room. Bathroom was spacious with a spa bath, separate shower and plenty of space in the vanity for personal items. The toilet was separate and that had a hand basin in - bit like a powder room. We ate at the restaurants and had good meals, staff were very friendly and helpful. This hotel has a variety of accommodation and its huge, the first night we had some people outside somewhere who were a bit noisy but that ceased about 11pm. Location was good - not far from Bill Richardsons Transport World and the town. Plenty of parking near your room.
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Date of stay: February 2020
Value
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from emberzrestaurant, General Manager at Ascot Park Hotel
Responded 5 Apr 2020
Hello BeeJay Thank you for your post, er are really pleased to read that you enjoyed your stay with us in Invercargill. Kind Regards Bryan and Team
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Invercargill is small and remote so you don't expect a hotel of this standard in town, but the high quality of the Ascot Park is a treat. We spent 3 nights in hotel rooms (not motel) over 2 stays and found them to be beautifully renovated and designed with extremely comfortable mattresses, 65" TVs with Sky (no Netflix), fridge and a selection of teas and coffee and hot chocolate and a massive bathroom with shower for two.
In general, the rooms are also very quiet as they have closeable sun rooms outside that insulate you from any car park noise. Sadly, a few parents unable to control their children over the Xmas period meant we had a lot of running and yelling up and down the corridors on one day.
We also dealt with management a lot to arrange a few changes to our stay and also to have something delivered to the hotel and they were completely reliable, responsive and obliging, making our trip preparation a breeze. Thank you.
If you need it, there is a 4 Square mini mart a short walk away as well as a chemist (not Sundays) and an Asian takeaway. The hotel also has a courtesy coach for free airport pickups and runs to town. The drivers were punctual and reliable so this was an added bonus especially as the hotel is a few kms out of town
All up, easy to recommend for a great stay in Invercargill.
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from emberzrestaurant, General Manager at Ascot Park Hotel
Responded 13 Jan 2020
Thank you for posting your review and spending some time with us in Invercargill. (the beautiful deep south of NZ!) We are very happy to read of your positive experience while staying with us at the Ascot Park Hotel. I trust the rest of your journey throughout the country was a wonderful journey. Kind regards Bryan and the Team.
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We stayed in the 3 star unit as we wanted a separate room for our 2 tween kids. Everything was spotlessly clean and had all the basic facilities. The hotel staff are by far the most friendly and really go above and beyond. When servicing our room they even put our kids special blankets and teddies nicely on the bed.
The food at Emberz restaurant is delicious and the sports bar is a great place to unwind in the afternoon after a day exploring the region. All the facilities are pristine clean.
Cant fault anything and can't wait to come back, it was a perfect stay
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Townley, Other at Ascot Park Hotel
Responded 8 Apr 2021
Thank you for your wonderful post. We are all pleased to read how much you enjoyed your stay with us. Kind regards Bryan and the team
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A last minute booking in a superior king room landed us an excellent room for the night. The weather was miserable but the hotel was warm and inviting and our room looked recently redecorated - fresh and had everything we needed. The staff were friendly and welcoming and we could park right outside our room and access it through a wee outdoor balcony. We had lunch in the bar and an evening meal in the restaurant, both were better than we expected. Thoroughly recommend this hotel.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip:Superior king room was great for us!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Townley, Other at Ascot Park Hotel
Responded 20 Dec 2020
Hello Chris and David. Thank you for your review. We trust we will be of service again in the future. Kind regards Bryan and the Ascot Park Hotel team.
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Booked for 2 days stay. Room was great with lovely bathroom receptionist (Neha) gave us opportunity to view room was extremely helpful and made us feel very welcome. She was training a colleague at the time we booked in. King sized Bed very comfy. Grounds were just beautifully kept and manicured. We had a car park right outside our room with entrance from the room to the car which was great. Emberz restaurant food was wonderful enjoyed my fab roast dinner. First night in restaurant noticed quite young staff that didnt smile much or look like they were enjoying their job. 2nd night such a contrast Danni was our waitress and was training a new guy so we had first class attention all the time we were there. Danni was great as spent a little time chatting to us! Didnt use pool or spa. Hotel has great facilities loved the bar area with the gas fire and comfy sofas such a cool place to chill. On site cash machine although it charges $2.50 for the priveledge. Also vending machine with snacks in. Would definitely stay here again if i came back.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Townley, Other at Ascot Park Hotel
Responded 12 Jan 2021
Hello Getaway, what a lovely review of your experience at eh Ascot Park Hotel. I appreciate you taking the time to post this. I trust the remainder of your journey has been just as enjoyable. We will look forward to seeing you again. Kind regards Bryan and the team.
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I absolutely love this place. It’s an older premises but it just works. Totally unpretentious southern charm. The staff are accommodating and friendly, the food is delicious, and every room I’ve stayed in is always immaculate and warm (they turn the heaters on in your room for your arrival when it’s cold!) and they have electric blankets. Honestly couldn’t ask for more in a hotel.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Nicol, General Manager at Ascot Park Hotel
Responded 12 Oct 2021
Dear Guest Firstly I would like to thank you for taking the time to write a review and provide the Hotel with all important feedback. It is really pleasing to read your comments and to know that your overall experience was a positive one. We look forward to welcoming you back to the Hotel on your next visit.
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Booked the same day after reading reviews was a great place to stay. Travelling through and wanted something good for a family of four with EV. I was lured in by pool, EV charging and modern looking rooms by photos. Communication was brilliant and the staff extra friendly and couldn’t fault them..unfortunately the $185 room was smelly (had a ozone fan running) and very hot. Wi-Fi didn’t work so I went and complained so we ended up getting moved to another wing and was given two drink vouchers and herseys chocolate for moving inconvenience. I wouldn’t suggest any rooms numbers 25ish to 40.ish - The front rooms near reception as Wi-Fi won’t work and smelt bad. Bathroom was lovely but pillows uncomfortable. Tesla charging out front so happy they could accommodate. The pool was Luke warm and had toilet paper in it so kids didn’t swim (one other main reason for booking as they had been cooped up in a car all day). Overall..amazing staff, did everything to correct things but unfortunately if you don’t like to moan you wouldn’t have been stuck with a dud room. The typical sell the bad rooms and try to get away with it. I would say value was alittle expensive for the plenty of other options in town and location but the staff definitely saved this from a 1.5 star review.
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Date of stay: April 2022Trip type: Travelled with family
Room Tip:Avoid rooms near reception no wifi and weird smell..pool not really swimmable during winter as...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Nicol, General Manager at Ascot Park Hotel
Responded 21 Apr 2022
Dear Jevtash Thanks for taking the time to provide the hotel with all important feedback from your recent stay. I am disappointed we didn't hit the mark in all areas of your stay on this occasion. The Hotel has great facilities but our greatest asset is our staff and it is very pleasing to read your comments and how they back up this statement. From your review I will be looking at what we can implement to ensure similar incidents do not reoccur in the future such as extra pool checks during the holiday season. It is our goal to give all of our guest a complete experience at the Ascot Park Hotel and again it is disappointing when we miss this. I would like to personally apologise for the negative aspects of your stay and hope you enjoyed the remainder of your holiday in the South. Very Best Regards Dean Nicol
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Queenstown, New Zealand75 contributions26 helpful votes
Breakfast is a buffet type cooked $24 and Continental $18 (toast and fruit etc) I think.
The Ascot runs a courtesy coach in to town as you need it. No charge.
There are more places to choose from in the Invercargill area.
PRICE RANGE
$154 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ascot park invercargill
LOCATION
New ZealandSouth IslandSouthland RegionInvercargill
NUMBER OF ROOMS
116
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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