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Wains Hotel Dunedin

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Traveller (83)
Room & Suite (41)
Dining (2)
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Overview
  • Excellent14%
  • Very good31%
  • Average35%
  • Poor15%
  • Terrible5%
Travellers talk about
“between floors”(4 reviews)
“rabbit warren”(6 reviews)
“walking distance”(18 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (360)
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51
107
115
47
19
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All reviewsbetween floorsrabbit warrenwalking distancestreet parkingbreakfast was includedno air conwould stay here againbit dateda lovely staycooked breakfastbed was comfortablelarge roomcentre of townone night stayoctagoncafesfurnishings
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1 - 5 of 339 reviews
Reviewed yesterday via mobile

A warm welcome from smiling & pleasant Reception staff, but apologies for the barista being sick & coffee not available from the bar (how hard is it to make coffee?). Our room & linen were clean & the bed was comfy, but furnishings & fitout...More

Thank Grant C
Reviewed 4 days ago

My husband and myself stayed 2 nights on the top floor, really enjoyed a short stroll to the town and down town the hotel is lovely its history , the bedroom bathroom are clean bed pillows are very comfer ,, tv easy to work ,,,...More

Thank Western_House_Kurow
Reviewed 4 weeks ago

We travelled to Dunedin some 10 years ago and we thought it was Dumpedin, we were probably harsh. However the hotel we chose this time was Wains. did expect more from a Mecure site. Pokey dog box rooms. Breakfast okay. No dinner catered for at...More

Thank royelind
Response from WainsDunedin, General Manager at Wains Hotel DunedinResponded 3 weeks ago

Dear royelind, What a shame that you dismissed the entire city of Dunedin to be a "dump" 10 years ago and were only marginally more impressed this time around. Wains Hotel has actually not been a Mercure since 2013. We do not currently offer dinner...More

Reviewed 4 weeks ago

We booked the hotel from the UK at a very advantageous rate but having read the reviews before we arrived in March we were getting concerned. When we arrived the lady at check-in was very friendly and helpful and we were allocated room 316 for...More

Thank Peter R
Response from WainsDunedin, General Manager at Wains Hotel DunedinResponded 3 weeks ago

Dear Peter, Thank you for making time to write such a pleasant review about your stay with us. I am most pleased that you enjoyed the service provided and had a comfortable sleep as well as a hearty breakfast. In the run up to our...More

Reviewed 15 May 2018 via mobile

I’ve started asking reception staff what’s wrong with the room. Getting some funny looks. Read reviews of this place and had a few doubts ... It’s a “Heritage” building which means it was built a loooooong time ago so is not really that convenient with...More

Thank stephen b
Response from WainsDunedin, General Manager at Wains Hotel DunedinResponded 5 weeks ago

Dear Stephen, Thank you for your review of your stay at Wains Hotel. We will be refurbishing the full hotel very soon however in the meantime we are only a 3.5 star property and as such there certainly are more upmarket places to stay in...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Restaurant
Hotel Amenities
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Self-Serve Laundry
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$62 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$62 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (83)
Room & Suite (41)
Dining (2)
Questions & Answers
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Room Tips
"Elevator only goes up to 5th floor."
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"We had front street views from 5th floor. Travelling up in the quaint old lift just added to the experience!"
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"Not a street facing room"
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"Stay clear of the quaint old lift."
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