The Establishment Boutique Accommodation
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The Establishment Boutique Accommodation
50 Clyde Road Ilam, Christchurch 8041 New Zealand
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About
#6 of 22 guest houses in Christchurch
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Establishment is a purpose designed luxury accommodation oasis, nestled in the centrally located suburb of Fendalton,Christchurch. The Establishment provides the highest quality boutique luxury accommodation experience at every level. Beginning with valet parking to the daily complimentary snacks and drink we are one of Christchurch's leading boutique luxury accommodation providers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Meeting rooms
Baggage storage
Concierge
Express check-in / check-out
Wifi
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
VIP room facilities
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Hidden Gem
Location
50 Clyde Road Ilam, Christchurch 8041 New Zealand
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Christchurch Intl Airport
6.1 km•
See all flights
Car Hire
35 Restaurants
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
From the initial email inquiring about availability to leaving this morning, my experience with The Establishment has been outstanding. Jim and Carole are brilliant hosts. From efficient and speedy responses to emails, a generous welcome, sage advice about "what to do" in and about Christchurch, assisting me with transport as well as fun engaging chats.
I wanted to spoil myself a fraction and the Establishment did not disappoint. Gorgeous, quiet room with extremely comfy bed, massive tv system with sky sports, hot showers and beautiful lounge and garden areas. Just first class.
The accommodation is conveniently located to the University of Canterbury and a short walk into Riccarton's restaurants and shopping. The airport and central Canterbury are with easy reach.
I can highly recommend the service and facilities .... So much so I write this review - sitting in Christchurch's airport - trying to figure out when I can return. Hopefully sooner rather later.
I wanted to spoil myself a fraction and the Establishment did not disappoint. Gorgeous, quiet room with extremely comfy bed, massive tv system with sky sports, hot showers and beautiful lounge and garden areas. Just first class.
The accommodation is conveniently located to the University of Canterbury and a short walk into Riccarton's restaurants and shopping. The airport and central Canterbury are with easy reach.
I can highly recommend the service and facilities .... So much so I write this review - sitting in Christchurch's airport - trying to figure out when I can return. Hopefully sooner rather later.
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Date of stay: May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I ended the fantastic NZ portion of our honeymoon by staying at The Establishment for one night in December before flying to Fiji the next day. We booked this location because of the wonderful online reviews but it, surprisingly, transcended all expectations. The property and rooms are a creative delight and are equally stylish, comfortable and clean. The location is convenient for restaurants, shopping, and flights and Russell's breakfasts are divine, too. Every need was promptly taken care of during our stay with options for tranquility or conversation. It's all thanks to Russell and Jen. They are the most darling and attentive hosts and went out of their way to make sure that my husband and I had the best possible last night in New Zealand. Thank you, Russell and Jen, for gifting us with such fond Christchurch memories!
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Date of stay: December 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JenWebley, Owner at The Establishment Boutique Accommodation
Responded 31 Mar 2015
Thank you for your kind words, we are glad that we have added to your honeymoon happy memory file......
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

After a long trip from San Diego to Christchurch, we were very happy to arrive at the Establishment.
We were greeted by our hosts with a glass of great New Zealand wine, and help getting settled into our room.
The property is very small, I think only four rooms? Each room is well laid out, with modern bathrooms, very comfortable beds, and everything you need in the rooms. Some snacks, A Nespresso coffee maker, teas, plush bath robes etc...The grounds of the property are lovely, with a warm and relaxing sitting area outside with a fireplace. They serve beautiful appetizers and wine in the late afternoon. The breakfast served is excellent, fresh made coffee and omelets, with cereals and fruits and pastry laid out for guests as well.
This is a first class property, because the hosts, Russell and Jen go above and beyond to do anything for their guests, make dinner reservations, suggest day trips, etc.
I would suggest this to my friends without reservations, and will stay here again if we ever return. They have a property in Queenstown as well, after staying here, I would have booked there as well for sure. You should call the property directly to book and get the best rates and service for sure.
We were greeted by our hosts with a glass of great New Zealand wine, and help getting settled into our room.
The property is very small, I think only four rooms? Each room is well laid out, with modern bathrooms, very comfortable beds, and everything you need in the rooms. Some snacks, A Nespresso coffee maker, teas, plush bath robes etc...The grounds of the property are lovely, with a warm and relaxing sitting area outside with a fireplace. They serve beautiful appetizers and wine in the late afternoon. The breakfast served is excellent, fresh made coffee and omelets, with cereals and fruits and pastry laid out for guests as well.
This is a first class property, because the hosts, Russell and Jen go above and beyond to do anything for their guests, make dinner reservations, suggest day trips, etc.
I would suggest this to my friends without reservations, and will stay here again if we ever return. They have a property in Queenstown as well, after staying here, I would have booked there as well for sure. You should call the property directly to book and get the best rates and service for sure.
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Date of stay: December 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JenWebley, Owner at The Establishment Boutique Accommodation
Responded 23 Dec 2014
Thank you for taking the time to share your kind feedback from your recent stay with us at The Establishment. I am delighted to hear that you loved what we offer and hope that we might have the great pleasure in welcoming you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.


Having stayed in hotels only when I travel, I wasn't sure how I would deal with having to 'share' someones house. I was instantly a convert. Carol and Jim made us feel very welcome and relaxed. (Owners Jen & Russell where away)
The house design gives guests their own space and a feeling of being at home.
The quality inclusions and attention to detail is apparent throughout the whole house.
Breakfast and the afternoon canape's and where unbelievable. I felt as though I was in a six star resort with my own personal butlers.
I would highly recommend staying here and would not hesitate to stay here again when in Christchurch.
The house design gives guests their own space and a feeling of being at home.
The quality inclusions and attention to detail is apparent throughout the whole house.
Breakfast and the afternoon canape's and where unbelievable. I felt as though I was in a six star resort with my own personal butlers.
I would highly recommend staying here and would not hesitate to stay here again when in Christchurch.
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Date of stay: August 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Situé à 4km du centre, les gérants sont sympathiques. Large choix au petit déjeuner et 2 chambres seulement. Calme.
Jardin rafraîchissant. Un bon endroit pour poser ses valises après un long voyage jusqu'en Nouvelle Zélande.
Jardin rafraîchissant. Un bon endroit pour poser ses valises après un long voyage jusqu'en Nouvelle Zélande.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jen W, Owner at The Establishment Boutique Accommodation
Responded 28 Jan 2020
Thank you for your review. We are glad that you enjoyed the facilities that we have to offer. Warmest regards Jen Webley.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Après un long voyage depuis la France, nous avons trouvé ce petit coin de paradis avec Carole une hôtesse en Or. Une literie très confortable, une chambre au calme avec des produits de toilettes de très bonne qualité. Et un petit déjeuné à la carte qu'il faut absolument gouter, notamment l'omelette à la mode Kiwi!
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jen W, Owner at The Establishment Boutique Accommodation
Responded 5 Nov 2019
Thank you so very much for your review. We agree Carole is a treasure. We are so pleased you enjoyed The Establishment. Warmest Regards Jen Webley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival at Christchurch, Jim was waiting for us and drove us to the hotel, where Carole warmely welcomed us. This place is a small (3 rooms) hotel, but it is outstanding in many ways. The rooms a fairly large. The hosts do everything to make your stay a great one. The Establishment is in walking distance to the city center. Make sure you have an omelette made by Carole!
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Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JenWebley, Owner at The Establishment Boutique Accommodation
Responded 26 Mar 2018
Thank you so very much for your review. I will be sure to pass on your lovely comments to Carole... We are so lucky to have them both as our minders of The Establishment when we are absent. Warm regards Jen Webley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at The Establishment after 10 days touring the South Island in a camper van. This was exactly what we needed before flying home!
On arrival we were greeted by Jen and Russell, the owners, and made to feel at home.
The room was beautifully appointed and very spacious and quiet.
We were served a brilliant cheese board and wine on the outside decking which hit the spot perfectly (plus cuddles with Millie the dog helped!)
My only regret was that our flight was too early the next morning for us to stay for breakfast. Oh well, next time...
On arrival we were greeted by Jen and Russell, the owners, and made to feel at home.
The room was beautifully appointed and very spacious and quiet.
We were served a brilliant cheese board and wine on the outside decking which hit the spot perfectly (plus cuddles with Millie the dog helped!)
My only regret was that our flight was too early the next morning for us to stay for breakfast. Oh well, next time...
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Date of stay: January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JenWebley, Owner at The Establishment Boutique Accommodation
Responded 31 Jan 2018
Thank you both so much for your kind review. Millie will definitely get an extra long walk and extra pats for being such a good host doggy. We will look forward to your return and you can enjoy one of Russell's world famous omelets. Thanks again and best wishes Jen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this bed and breakfast twice on our trip to New Zealand - both times as a stopping point on long journeys. The b and b is tucked away in a quiet area of Christchurch - some good restaurants nearby. The rooms, whilst relatively compact are superbly appointed with every item so well thought through. We stayed in two different rooms - one on the first floor and one on the ground floor - both of similar high quality with fabulous shower rooms and very luxurious. The house has a well appointed guest lounge and also a delightful city garden. For our first visit we went out to a local vietnamese restaurant that was recommended by our hosts. The second visit we settled down outside in front of the external fire and enjoyed wine and nibbles, provided by our fabulous hosts before they ordered a rtake out pizza for us. What an evening, relaxing infront of a fire with fellow guests, chatting and eating pizza. This is the stuff that memories are made of. Breakfast was great on both occassions. This is a place where you are so made to feel at home and thoroughly spoilt.
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Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JenWebley, Owner at The Establishment Boutique Accommodation
Responded 28 May 2017
Hello and thank you for your lovely review. We are so glad that you enjoyed both your stays with us and made some new friends. The outdoor setting is a great place to relax, socialize and have some fun.. Thanks very much for staying with us and we look forward to seeing you sometime in the future. Warm regards Jen Webley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best accomodation in Christchurch will stay again,excellent service and venue,very central to all activities in Christchurch. Excellent breakfast and very friendly hosts.No a lot of choice at this level of accomodation with a quiet and safe location.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JenWebley, Owner at The Establishment Boutique Accommodation
Responded 25 Apr 2017
Thank you for your wonderful review. We really do love hosting our guests, as do Carole and Jim (our minders). It is always great for us to read that you will be returning and we look forward to greeting you to The Establishment again. We do offer our returning guests our best rate so do contact us directly if you would like to take advantage of this offer. Best regards Jen Webley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Joanna and Danniel - we would love to see you in June - please personal message to our email address -
kind regards Jen Webley
"Please note you will need to carry your bags up a flight of stairs. This is not a hotel."Read full review
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
3
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