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The Establishment Boutique Accommodation

50 Clyde Road Ilam, Christchurch 8041 New Zealand
Lowest prices for your stay
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Free cancellation until 02/09/21
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (24)
Room & Suite (14)
Dining (13)
Payments made by partners impact the order of prices displayed. Room types may vary.


#17 of 161 B&Bs / Inns in Christchurch
GreenLeaders Gold level
The Establishment is a purpose designed luxury accommodation oasis, nestled in the centrally located suburb of Fendalton,Christchurch. The Establishment provides the highest quality boutique luxury accommodation experience at every level. Beginning with valet parking to the daily complimentary snacks and drink we are one of Christchurch's leading boutique luxury accommodation providers.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Meeting rooms
Baggage storage
Express check-in / check-out
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
Private check-in / check-out
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Coffee / tea maker
Cable / satellite TV
Walk-in shower
VIP room facilities
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
Hidden Gem
78Reviews1Q+A22Room tips
Traveller rating
  • 70
  • 1
  • 5
  • 0
  • 2
Time of year
Traveller type
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Popular mentions
Sylvia B wrote a review Mar 2021
Auckland Central, New Zealand19 contributions16 helpful votes
I had an extremely unpleasant experience with this place and it is a real shame. The location and premises are lovely and the woman who welcomed us and showed us our rooms was ver friendly. I returned a little later with my daughter to change to go out for the evening. The driveway is quite narrow and there is limited parking. Because it is on a fairly busy road my daughter did not want to back out of the driveway (we have since discovered there is space to turn at the end of the drive but did not know this at the time). She started executing a ‘seven-point’ turn. I was out of the vehicle directing her to ensure she didn’t hit anything. The male owner came out and very rudely and aggressively asked “What the hell do you think you are doing”. He demanded that she back out and when she tried to explain he was extremely rude, asked me several times “where did you get this one from”. Even after I advised she was my daughter he called her a drunk or a space head (she was completely sober and very calm although determined). He eventually ended up backing the vehicle out but the nastiness, name calling and rudeness continued including him swearing at us and telling us to F-off! Remember in all this we are paying guests at his high-end establishment! I was physically shaking by this stage but ended up collecting my bags and leaving. I have never experienced anything like this before. If he had come out and nicely suggested that we back out and that there was space to turn rather than backing on to the road it would have all been so different. Even 36 hours later I am still extremely distressed by the incident. I understand that there had been a recent bereavement in the family but that is no excuse to ever treat anyone like this and particularly not paying customers! I definitely do not recommend anyone to stay here.
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Date of stay: March 2021Trip type: Travelled as a couple
Jana wrote a review Feb 2020
40 contributions43 helpful votes
We booked 2 rooms on Booking confirmed but received email from the hotel saying there is no vacancy available blaming Booking. Tried calling/emailing The Establishment hotel back but no communication and could not get through. Absolutely not acceptable as this was the same day as our reservation. Found that the hotel is supposed to close the availability once reached and they did not do it. Lucky Booking.com were very helpful and assisted us finding another accommodation last minute. Would not recommend this place and would not deal with them again.
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
Response from Jen W, Owner at The Establishment Boutique Accommodation
Responded 23 Feb 2020
Hi Jana. We are a small boutique BnB with 3 rooms only. We are not a hotel. All of our providers are linked so when a room is booked, by rights as a guest you should be able to view this on the provider you are using. On the day of your request, we had one room available as per email I sent to you, that slept 2 guests, we however did not have 2 rooms available and unfortunately do not know the reason why Booking.com would be showing this . If we did have enough rooms to accommodate you all, we would have gladly accepted your booking. The Establishment is a bed and breakfast premises we are not always in the office all day hence why we will have missed your calls to the landline, however there are 2 mobile phone numbers available online. The Establishment is very professional in every thing we do and very sorry for any inconvenience as mentioned in email sent on the day.
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X81595 wrote a review Nov 2019
Mook, The Netherlands28 contributions13 helpful votes
Spent 3 nights in the Establishment. This is an upmarket B&B managed by Jen & Russell Webley. You can spent many words on this or simply say that it was fantastic. Well, a few words then. Jen and Russel are lovely people. Very helpful and friendly (could be family). They go all the way for their guests. After having settled, we were invited to have a very nice cheese platter and a glass of wine on the terrace. Just gorgeous They gave us some good advise on where to have dinner in the city. Breakfast was just fantastic. Never skip Russell’s omelet! The rooms -though not very large- are very comfortable with a very well equiped bathroom. The room we had, had a small terrace with table and two chairs. In all, this is a place we would warmly recommend.
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Date of stay: November 2019Trip type: Travelled as a couple
Response from Jen W, Owner at The Establishment Boutique Accommodation
Responded 5 Dec 2019
Thank you so very much for your wonderful review, it is very much appreciated. We very much enjoyed your company too. It always is, such a pleasure having wonderful guests like you. Warm regards Jen
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john s wrote a review Mar 2019
Canada99 contributions59 helpful votes
This is a very small property that feels more like a home than a rental property. Jen greeted us and helped us settle in after many hours in an airplane. The wine (recommended!) and cheese a bit later on was delicious, with a wide selection of NZ wines that we had a chance to work our way through while visiting. The property is well located and quiet, and just what we needed after the bustle of our Asian travels. Would recommend it for sure.
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Date of stay: February 2019
Trip type: Travelled as a couple
AlisonKNSW wrote a review May 2018
Dural, Australia182 contributions30 helpful votes
When I am in Christchurch, The Establishment is when I choose to stay. It suits my travelling needs entirely. This visit I had driven from Wanaka. Warmly greeted by Jim & Carole with the offer of nibbles & wine. There are comfortable wide open lounge areas to relax in. I always sleep well in the large comfortable bed. The bathroom is well appointed, nice big shower with a traditional or rain shower head. There are lovely touches like the tea/coffee offerings, biscuits & chocolates. Jim & Carole ensure a great start to my day with cereal, coffee and delicious omelette and a easy conversation offering spot-on travel advice. They are always willing to go that extra step. As I was travelling solo - introduced me to another couple & offering to be my dinner companions at a little local Vietnamese restaurant. Happy to recommend The Establishment and will enjoy their hospitality later in the year.
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Date of stay: April 2018Trip type: Travelled solo
US$165 - US$261 (Based on Average Rates for a Standard Room)
New ZealandSouth IslandCanterbury RegionChristchurch
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Frequently Asked Questions about The Establishment Boutique Accommodation
Which popular attractions are close to The Establishment Boutique Accommodation?
Nearby attractions include Riccarton House & Bush (1.0 km), Christchurch Farmers' Market (0.9 km), and Westfield Riccarton (1.0 km).
What are some of the property amenities at The Establishment Boutique Accommodation?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at The Establishment Boutique Accommodation?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Establishment Boutique Accommodation?
Guests can enjoy free breakfast during their stay.
Is parking available at The Establishment Boutique Accommodation?
Yes, free parking is available to guests.
What are some restaurants close to The Establishment Boutique Accommodation?
Conveniently located restaurants include Rogues of Rotherham, Tuk Tuk Thai Street, and Drexel's Restaurant.
Does The Establishment Boutique Accommodation have an airport shuttle?
Yes, The Establishment Boutique Accommodation offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to The Establishment Boutique Accommodation?
Many travellers enjoy visiting Riccarton House & Bush (1.0 km), Mona Vale (1.8 km), and Canterbury Provincial Buildings (3.7 km).