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Novotel Christchurch Cathedral Square Hotel

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52 Cathedral Square Central City, Christchurch 8011 New Zealand
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (417)
Room & Suite (102)
Dining (31)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 159 hotels in Christchurch
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids club
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
1423Reviews22Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Jim wrote a review Jun 2022
Auckland3 contributions1 helpful vote
We spent two nights here on the 10th floor. Great location and views of the city. Right in the city centre so very short walk to shops, restaurants and attractions. Best breakfast in town. Will definitely stay here again, next time we visit Christchurch.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
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Location
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hello Looog Thank you for your great feedback regarding your recent stay with us Novotel Christchurch Cathedral Square We work hard on our breakfast offering as we appreciate its important for a hotel guest. Im pleased to hear it was well received! mā te wā
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Perry B wrote a review Jun 2022
Hong Kong, China2351 contributions1745 helpful votes
I had a wonderful time here in March. The Front Desk staff were wonderful and I loved my room on the top floor with its picture window view onto the ruined Cathedral. The bedding was super comfortable and it was just great to be back in Christchurch for a visit after a three and a half year Covid-induced absence. This Hotel, right in the heart of the slowly but steadily recovering City was the place to be!
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Room Tip: Ascend to the top floor. Why not?
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hello Perry Thank you so much for the kind words. The most credible form of advertising comes straight from the people we know and trust so a recommendation to your friends and family is a great compliment. Thank you mā te wā
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Juliea1928 wrote a review Jun 2022
Tauranga, New Zealand74 contributions9 helpful votes
The staff are really nice and friendly and the rooms a nice size and the bed is super comfortable. I only problem we had was the shower as the shower automatically reverts to the rain shower so until you get used to it it is a pain and the water was hard to get at an even temperature. Funny set up with the basin but after a while you get used to this. The breakfast is just lovely and worth the extra to set off your day.
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Date of stay: May 2022
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hello Juliea Thank you for your great feedback regarding your recent stay with us Novotel Christchurch Cathedral Square We have investigate the shower automation before and unfortunately there is no easy fix for us. We are just discussing a permanent fix now, hopefully in time for your next holiday. Thanks for the great comments on breakfast
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RogerVivekWinder wrote a review May 2022
Singapore, Singapore33 contributions46 helpful votes
The central location of the hotel made it convenient to walk around Christchurch. Parking was straightforward. The rooms were comfortable and the breakfast selection was decent. Staff were polite and helpful. No complaints.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hi Roger W Thank you so much for the kind words Safe travels, and we hope to see you again soon mā te wā
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marleencase wrote a review May 2022
1 contribution
Location was good however there was a rip In the net curtain and the toilet was leaking, which I told front desk about. No mini bar and tea and coffee hidden in a cupboard which we found later. Beautiful cozy blanket to use an fabulous bed and pillows.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Thank you for choosing to stay at the Novotel Christchurch Cathedral Square. We pride ourselves on providing genuine service so it’s fantastic to hear you had a great experience with us. Again, we thank you for your support of our hotel and look forward to welcoming you back soon. mā te wā
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Tom wrote a review May 2022
Kerikeri, New Zealand3 contributions
More of a motel than a hotel. Most unusual set up of the hand basin behind a half wooden swing shutter next to the bed, v small bathroom with zero room around toilet. Water pressure in shower ( our room was shower over bath) was only hot or cold options for water - we couldn’t get a warm and pathetic pressure. Shower rose on the usual hose but the outlet was almost on ceiling so only good for a hair rinse. The bar is only open from 3 pm and couldn’t supply bar snacks. We tried a number of times to ring reception as there was only two towels provided and a small towel rail, so had wet towels in morning, but no one answered! On our last night we couldn’t have a shower before going out as there was no hot water!!! We were told the hotel was fully booked and everyone was getting ready to go out… and that’s our problem!! Would never stay there again
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Date of stay: May 2022Trip type: Travelled on business
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hello Boitomr Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us As there was many issues to unpack in your review i wont respond to each point but i will acknowledge that have not met your expectations. If it was not up to your standard, it was not up to ours either. We have heard your feedback, shared it with the team, and we aim to be better
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mdoyer wrote a review May 2022
Wellington, New Zealand1 contribution
Have stayed several times previously and always found this accommodation perfectly satisfactory. On this occasion, I found that the room looked tired, and the air conditioning was so noisy that I had to turn it off. One particular staff member was very offhand and there were a number of disgruntled people in the lobby whose room keys did not work.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hello mdoyer Im sorry this stay was not up to our usual level. A isolated experience i can assure you! I hope I can convince you to change your mind about another visit to our property. Please contact me directly if you would be willing to give us a chance to turn your experience around
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Anita K wrote a review May 2022
Auckland Central, New Zealand101 contributions68 helpful votes
Not impressed with price of breakfast $26 for Continental $32 for Full Buffet Total Rip Off Will not eat at this hotel again in the future I did not have dinner at the hotel Staff in Restaurant quite indifferent not one person spoke to me except when I arrived and departed
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Date of stay: May 2022Trip type: Travelled solo
Room Tip: Breakfast at the hotel unless on a business visit where meals are paid for by the business
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hello Anita Thank you for taking the time to write a review of Novotel Christchurch Cathedral Square Our pricing is inline with other Novotel's across NZ and for a buffet with coffee, juice and unlimited supply we feel is fair. Thank you for your concern
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RugbyMadKiwi wrote a review Apr 2022
Pauanui, New Zealand587 contributions249 helpful votes
The staff at this hotel are just the best , every single staff member we met had a bright smile and a warm friendly hello which really makes this hotel stand out. We are Accor Diamond members and to get to that status it takes a lot of stays , in the past for us overseas and for the last couple of years in New Zealand and we would rate this Hotel the best in regards to such friendly staff ! It’s such a nice touch for them all to say welcome back and so nice to see you again :) Jenny on the restaurant, James in the bar and Finn at reception were stand out staff to us personally but like I said everyone was so friendly. The location is just the best , the food is fantastic, the rooms comfortable and there is nothing one could find fault with. Thank you everyone and see you next time :)
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Date of stay: March 2022Trip type: Travelled as a couple
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 25 Apr 2022
Kia Ora Rugby Mad Kiwi Thank you so much for the kind words. The most credible form of advertising comes straight from the ALL members so a recommendation to your friends and family is a great compliment. Thank you I really appreciate you taking the time to let me know. mā te wā
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JUPANDMUP wrote a review Mar 2022
Auckland, New Zealand230 contributions100 helpful votes
Great location, very friendly and helpful staff. Right next door is a lovely cafe in the Library which has some amazing food especially breakfast. Rooms very comfortable but we noticed a terrible odour coming up through the pipes to the bathroom. Had to get some air freshener for the room. The smell stayed for the whole time. Overall, very good stay.
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Date of stay: March 2022
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 25 Apr 2022
Hello jupandmup Thank you for your feedback regarding your recent stay with us Novotel Christchurch Cathedral Square. We noted the comments around smell coming from the pipes and have been keeping our eye on it top ensure it was a isolated issue. Thanks for the positive overall review. Safe travels, and we hope to see you again soon mā te wā
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PRICE RANGE
US$109 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel christchurch cathedral square hotel christchurch
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
154
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Frequently Asked Questions about Novotel Christchurch Cathedral Square Hotel
Which popular attractions are close to Novotel Christchurch Cathedral Square Hotel?
Nearby attractions include Margaret Mahy Family Playground (0.4 km), Quake City (0.4 km), and New Regent Street (0.1 km).
What are some of the property amenities at Novotel Christchurch Cathedral Square Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Christchurch Cathedral Square Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Christchurch Cathedral Square Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel Christchurch Cathedral Square Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Christchurch Cathedral Square Hotel?
Conveniently located restaurants include Dosa Kitchen Riverside Market, Soul Quarter, and Permit Room.
Are there opportunities to exercise at Novotel Christchurch Cathedral Square Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Christchurch Cathedral Square Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Christchurch.
Are any cleaning services offered at Novotel Christchurch Cathedral Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Christchurch Cathedral Square Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Christchurch Cathedral Square Hotel?
Many travellers enjoy visiting Riccarton House & Bush (3.0 km), Mona Vale (2.6 km), and Ferrymead Heritage Park (6.6 km).