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Novotel Christchurch Cathedral Square Hotel

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52 Cathedral Square Central City, Christchurch 8011 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (401)
Dining (29)
Room & Suite (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 154 hotels in Christchurch
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch.
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Full view
Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids club
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
1,372Reviews20Q+A100Room tips
Traveller rating
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Popular mentions
Noel L wrote a review Feb 2021
Wellington, New Zealand115 contributions25 helpful votes
Valentines Day dinner set menu seemed too good to be true - a 3 course dinner for two including a glass of bubbly all for only $82 !!! Duck & calamari starters, salmon& fillet steak mains - yum. However the calamari was dry, and no sign of the promised szechuan anything. The fillet steak had to sent back twice - I ordered medium & it arrived rare twice ... 3rd time lucky I guess. I can’t eat raw meat, sorry. The maître d’ was very apologetic & discounted our bill, but seriously - she kept on saying she would talk to the ‘’chef’ but I don’t think they actually had a chef. You can tell whether a steak is rare, med-rare, medium etc simply by feeling how soft/firm it is when you press your (gloved) finger into it. Seemed that everything was pre-prepared and was not cooked to order - I guess they were blasting the steaks in a microwave to get them as ordered? All the food certainly arrived at the table blindingly fast !! Anyway, it was an episode of Faulty Towers for us & we laughed about it - it really was so extremely amateur. The desert was very good - hence two stars not one.
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Date of stay: February 2021Trip type: Travelled as a couple
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Derek S wrote a review Feb 2021
Taupo, New Zealand42 contributions2 helpful votes
Perfect location in Christchurch. Staff are very good, restaurant is fabulous, good food and amazing service, I would recommend this hotel to anyone visiting Christchurch. Not been used as a COVID isolation hotel either so happy to support this hotel now and in the future. Staff get a huge thumbs up from us.
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Date of stay: February 2021
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Sleep Quality
Trip type: Travelled on business
Room Tip: Higher floors will be quieter at night
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hopejones61 wrote a review Feb 2021
Hamilton, New Zealand8 contributions
We stayed for one night at this hotel, the pre-visit call was appreciated, car parking options were explained which was really helpful as it could prove difficult to easily locate. The hotel location is good as it is right in the centre of the city next to the Cathedral. The receptionist was on the telephone when we arrived, she did not acknowledge us so we waited for someone to come from the office behind reception. It felt as if we were an interruption, greeting and explanation of services were minimal and as Accor Platinum members we were very underwhelmed by the service. Our room had a great view of the Cathedral but no welcome gift, which we did enquire about. It felt there was no real understanding by staff of what Accor membership involves. But regardless of membership I would say the service was not great. The room itself looked 'tired' and perhaps in need of updating. Breakfast was very good, but again some staff seemed to be distracted by other things. Overall I think 'underwhelmed' would sum up our experience.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
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RugbyMadKiwi wrote a review Feb 2021
Pauanui, New Zealand573 contributions206 helpful votes
We had an amazing stay at this Hotel and we can't thank them enough for everything they did for us on the occasion of our Daughters Wedding. We had 6 rooms booked , all nice rooms and the staff were just so friendly and helpful. The hotel went the extra mile by sending a bottle of bubbles to the Brides room and some cake when we were drinking in the bar with Congratulations on it. The also allowed the bus to park outside when taking us to the venue and allowed late check outs for those that had flights later in the day. The bar staff really were exceptional especially when the a group came back to the bar after the Wedding and they accommodated us so well :) Thank you for making our Daughters Wedding just that bit more special !!
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
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Sarah Gearing wrote a review Feb 2021
Auckland Central, New Zealand123 contributions20 helpful votes
This is long due. We stayed here for 2 nights in December. It was our perfect base in exploring Christchurch. Location is really central, easy walking distance to riverside bars and restaurants. Our room was generous in space and immaculately clean. Wifi is free and fast. We did not eat in the hotel but the service we encountered was friendly and warm at reception. Check-in was fast. I like drinking my coffee with lots of milk and although they have single serving milk capsules, the staff at reception was kind enough to provide me a milk in a bigger carafe that she brought up herself. (I wish I remembered her name!) We plan to visit Christchurch again because we fell in-love with the city. Novotel surprised us, in a positive way. We intend to stay here again. All the best to the team, and thank you for the wonderful service we received while we stayed with you especially to reception and housekeeping.
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Date of stay: December 2020
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PRICE RANGE
US$87 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel christchurch cathedral square hotel christchurch
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
154
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Frequently Asked Questions about Novotel Christchurch Cathedral Square Hotel
Which popular attractions are close to Novotel Christchurch Cathedral Square Hotel?
Nearby attractions include Quake City (0.4 km), Bridge of Remembrance (0.5 km), and New Regent Street (0.1 km).
What are some of the property amenities at Novotel Christchurch Cathedral Square Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Christchurch Cathedral Square Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Christchurch Cathedral Square Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel Christchurch Cathedral Square Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Christchurch Cathedral Square Hotel?
Conveniently located restaurants include Mumbaiwala Indian Street Kitchen, Inati, and Twenty Seven Steps.
Are there opportunities to exercise at Novotel Christchurch Cathedral Square Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Christchurch Cathedral Square Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Christchurch.
Are any cleaning services offered at Novotel Christchurch Cathedral Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Christchurch Cathedral Square Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Christchurch Cathedral Square Hotel?
Many travellers enjoy visiting Riccarton House & Bush (3.0 km), Mona Vale (2.6 km), and Ferrymead Heritage Park (6.6 km).