We spent two nights here on the 10th floor. Great location and views of the city. Right in the city centre so very short walk to shops, restaurants and attractions. Best breakfast in town. Will definitely stay here again, next time we visit Christchurch.
I had a wonderful time here in March. The Front Desk staff were wonderful and I loved my room on the top floor with its picture window view onto the ruined Cathedral. The bedding was super comfortable and it was just great to be back in Christchurch for a visit after a three and a half year Covid-induced absence. This Hotel, right in the heart of the slowly but steadily recovering City was the place to be!
The staff are really nice and friendly and the rooms a nice size and the bed is super comfortable. I only problem we had was the shower as the shower automatically reverts to the rain shower so until you get used to it it is a pain and the water was hard to get at an even temperature. Funny set up with the basin but after a while you get used to this. The breakfast is just lovely and worth the extra to set off your day.
The central location of the hotel made it convenient to walk around Christchurch. Parking was straightforward. The rooms were comfortable and the breakfast selection was decent. Staff were polite and helpful. No complaints.
Location was good however there was a rip In the net curtain and the toilet was leaking, which I told front desk about. No mini bar and tea and coffee hidden in a cupboard which we found later. Beautiful cozy blanket to use an fabulous bed and pillows.
More of a motel than a hotel. Most unusual set up of the hand basin behind a half wooden swing shutter next to the bed, v small bathroom with zero room around toilet. Water pressure in shower ( our room was shower over bath) was only hot or cold options for water - we couldn’t get a warm and pathetic pressure. Shower rose on the usual hose but the outlet was almost on ceiling so only good for a hair rinse. The bar is only open from 3 pm and couldn’t supply bar snacks. We tried a number of times to ring reception as there was only two towels provided and a small towel rail, so had wet towels in morning, but no one answered! On our last night we couldn’t have a shower before going out as there was no hot water!!! We were told the hotel was fully booked and everyone was getting ready to go out… and that’s our problem!! Would never stay there again…
Have stayed several times previously and always found this accommodation perfectly satisfactory. On this occasion, I found that the room looked tired, and the air conditioning was so noisy that I had to turn it off. One particular staff member was very offhand and there were a number of disgruntled people in the lobby whose room keys did not work.
Not impressed with price of breakfast $26 for Continental $32 for Full Buffet Total Rip Off Will not eat at this hotel again in the future I did not have dinner at the hotel Staff in Restaurant quite indifferent not one person spoke to me except when I arrived and departed
The staff at this hotel are just the best , every single staff member we met had a bright smile and a warm friendly hello which really makes this hotel stand out. We are Accor Diamond members and to get to that status it takes a lot of stays , in the past for us overseas and for the last couple of years in New Zealand and we would rate this Hotel the best in regards to such friendly staff ! It’s such a nice touch for them all to say welcome back and so nice to see you again :) Jenny on the restaurant, James in the bar and Finn at reception were stand out staff to us personally but like I said everyone was so friendly. The location is just the best , the food is fantastic, the rooms comfortable and there is nothing one could find fault with. Thank you everyone and see you next time :)…
Great location, very friendly and helpful staff. Right next door is a lovely cafe in the Library which has some amazing food especially breakfast. Rooms very comfortable but we noticed a terrible odour coming up through the pipes to the bathroom. Had to get some air freshener for the room. The smell stayed for the whole time. Overall, very good stay.