HOTEL 115 CHRISTCHURCH - UPDATED 2019 Reviews & Price Comparison

4.0

Location

Cleanliness

Service

Value

Certificate of Excellence

Hotel 115 is a locally owned contemporary boutique hotel located in the heart of the city. The chic hotel design brings a feeling of luxury and elegance but with a modern, eclectic style. Behind bespoke yellow doors, the hotel’s thirty rooms boast a mix of classic as well as modern features. A relaxing place full of modern charm.

Full view

Property amenities

Free High Speed Internet (WiFi)

Dry Cleaning

Laundry Service

Multilingual Staff

Non-Smoking Hotel

Wheelchair Access

Room features

Minibar

Non-Smoking Rooms

Refrigerator in room

Good to know

HOTEL STYLE

Boutique

Safe

HOTEL CLASS

Full view

Contact

115 Worcester Street, Christchurch 8011 New Zealand

Getting there

Christchurch Intl Airport10 km

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Nearby restaurants

Christchurch Tramway Restaurant

1 minNew Zealand

Rollickin Dessert Cafe

3 minCafe

See all nearby restaurants

Nearby attractions

Crate Escape

3 minEscape Games

Quake City

6 minSpeciality Museums

185 Empty White Chairs - Earthquake Memorial

6 minPoints of Interest & Landmarks

Cardboard Cathedral

6 minPoints of Interest & Landmarks

See all nearby attractions

559Reviews

136Photos

6Q+A

66Room tips

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Popular mentions

Beautiful boutique hotel

We chose this hotel because of the family room they have. It’s 2 rooms that are adjoining, one has a king bed and bathroom, and the other has kids bunk beds, play area and bathroom. The hotel itself has beautiful styling in the foyer and the waiting area on each floor. The…

Date of stay: January 2019

Great location but average hotel

There are many good things to love about this hotel. It's in a great location right in the middle of the city, the room we stayed in was bright, a decent size, and well decorated. Our room also had a lovely, large balcony that overlooked the tram and was great for a glass of…

Date of stay: January 2019

Response from 177sarahn, General Manager at Hotel 115 Christchurch

Responded 4 days ago

Dear Valued Guest, Thank you for staying with us recently and we are delighted you enjoyed your stay in the room with the large balcony. Like many hotels we do not have Sky but have 25 free to air channels. With our free and unlimited Wifi guests can access the likes of You tube Netflix and the mobile Sky app which can then be transferred on to the bigger TV screens in the rooms. We have four rooms where because of the design of the bathrooms shower curtains are more practical instead of a shower screen and we apologise if you found this inconvenient. We are disappointed to hear that our website price was undercut by another OTA and have asked for an explanation as to why this occurred. It is important to us that guests do tell us when booking that they have found a lower rate than our website so we can adjust our rate accordingly and ask the other agency why this has occurred. Kind Regards Sarah General Manager

OK hotel, central location

So, boutique yes. Upscale maybe. Annoying definitely. Not an easy hotel to stay at. Stairs in the middle of the hallway. Random room numbering. Not a 24 hour reception. No free parking. No help with your luggage. Rooms are quite funky, but no AC, just heat. Cool decor,…

Date of stay: December 2018

Response from 177sarahn, General Manager at Hotel 115 Christchurch

Responded 2 weeks ago

Dear Valued Guest, We are sorry to hear that you will not be coming back to stay with us again and do hope you find something more to your liking in the future. Kind Regards Sarah General Manager

Location is good, at the tram stop no.1 in the city centre. I find the staff here very friendly and helpful. The room is a little bit small but not an issue for us as we only stayed for 2 nights. A family unit (which consists of two inter-connecting rooms) is sufficient for…

Date of stay: December 2018

Response from 177sarahn, General Manager at Hotel 115 Christchurch

Responded 4 weeks ago

Dear Valued Guest, Thank you for choosing to stay with us recently and we will pass your kind compliments about the staff on to them. Our great central location means our guests are only a walk away from the shopping and activities in the CBD. We now have the new library next door which has one level dedicated for children and the new Hoyts cinema complex only a 5 minute walk away which has some fantastic eateries on the ground floor and the modern cinema complexes above. Kind Regards Sarah General Manager

Terrible Customer Service

Do not recommend this hotel, the customer service was terrible. We would have walked out and canceled but the required pre-paid fee was non-refundable, so it didn't make sense to leave and pay for another hotel.

Date of stay: November 2018

Response from 177sarahn, General Manager at Hotel 115 Christchurch

Responded 9 Dec 2018

Dear Valued Guest, It is extremely disappointing to receive a review such as this as we set ourselves high standards regarding our customer service. To enable us to find out why this has occurred we would appreciate it if you could give us more detail as there was no formal complaint by you when you stayed with us and you do not give any reason as to why you found our customer service to be so poor in your review. Kind Regards Sarah General Manager

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Photo provided by managementHotel 115 Christchurch

Twin room

It's small but really nice and modern.

Deluxe Queen Room - Street View

Small dark room. Not much room to manoeuvre.

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hi is there parking at this hotel? If not where is the nearest and what prices? thanks

We did not have a car

Has the manager either changed the 4 star rating to a 3 or 2 and 1/2 and we did show photos of the room size and the fan that replaced the air con taken on our mobile phones and because of no answers is why i showed the staff my scars, so if you didnot like that the staff should answered because bending over gives me pain and because no where to put our suitcases and tidy and no answer when i told the staff, i then showed off my scars and i also heard staff saying the rooms differ in size, well in Australia for a 4 star rating displaying for all the HOTEL that would not be allowed and we dont have issues with most HOTELs there has only been 1 other Hotel out of about 15 so you are telling people untruth yourself sarah and photos were used to support what we said.and I realy doubt if we ever return to HOTEL 115 because of misleading information which caused pain.

Sorry I dont think i saw the questions in time but i dont recamend this HOTEL at all thinking of the money side to.

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Hello 115 Hotel :)) We are arriving your hotel from Auckland in two weeks and would like to know the best way to get to you from the airport. Public bus number ? Location of bus station...? Or free Shuttle Bus Service / Airport Transportation? Thank you.

Unless the HOTEL been done up because of the rooms differ in size and the staff did say that. Dont except to much because the 4 star rating means nothing and my wife and I will never return.

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Do you have family accomodations and the price?

They do not have apart rooms where there are two bedrooms and a kitchen for example. I do not think their rooms connect to others either.

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Do you have family accomodations and the price?

Hi there! They have interconnecting rooms which are suitable for families as parents can sleep in one room and kids in the other. There are no cooking facilities though, this is a hotel not an apartment. Check their website for details.

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