The Airport Gateway has good rooms, spacious parks and is well located close to the airport and that's where it ends. The service is abysmal. Have low expectations about how they will answer the phones. The booking in service is next to non existent. One person does the shuttle service, checks you in and them is rushing back to the restaurant to take your order. Well not quickly. In between there are plenty of mistakes. Was given a room key for a.room.already allocated. The earlier arrivals were stunned whe I barged in on them. Reception just laughed and gave me the correct key Later they ran out of beer. No. apology. Simply a shrug of the shoulder. The wrong dinner was plated. Meanwhile customers were leaving the restaurant after.a.ling wait and still no one had approached them to.take their order. Not even water on the table. 0800pizza for them that night. You have been warned …
Older motel style place which is showing it's age here and there but generally has been maintained and refurbished to a comfortable standard. Good for a short stay especially if catching an early flight as they have a free airport shuttle and 24hr reception. Rooms can be quite hot in summer but with opening windows they are okay. Motel has a restaurant and heaps of free parking as well.
Awesome room had everything we needed and was very nice. The lady in reception,I think her name was Maree, was lovely and very helpful even though she was very busy with phone calls. They even have a free service to the airport. I definitely recommend this motel.
Unable to fault it. Friendly check in / out, shuttle service great and very chatty , room clean and spacious. Shower good, even generous towel size. Just a pleasant overnight stay for an early flight out
Wonderful location - super clean and comfortable. Staff great. New restaurant mgr very helpful and friendly. Would stay again. The food in the restaurant was well presented and very tasty. We only had the burgers as we didn't want a big meal. Wine selection good too. We enjoyed a Canterbury sauvignon blanc.
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