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With the completion of the redevelopment and refurbishment programmes, Sudima is now a 4.5 star Qualmark rated Hotel located right at the doorstep of the Christchurch International Airport. With 246 well-appointed guestrooms, the Acheron Restaurant & Bar, this Hotel is the perfect place to stay for the start or end of your journey through the stunning South Island of New Zealand. The Spitfire Shopping Square and the Antarctic Centre are just next door so there are lots to do without having to travel afar.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
HOTEL STYLE
Business
Modern
Languages Spoken
English
Location
550 Memorial Avenue, Christchurch 8053 New Zealand
Sudima Christchurch Airport
2,207 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The service here was exceptional from start to finish. While I was checking in, a staff member was unloading our (very full) car onto a trolley to take to our room, I didn't get his name unfortunately but we were very impressed and appreciative. Like most people we were here only for the night, ahead of a very early flight. The room was lovely, the bed comfortable (we actually had twin beds so could really stretch out), the shower hot with good pressure.
The location is perfect for easy access to the airport via a free, on call shuttle, as well as dropping off hire cars - I had a car booked through an offsite company, who were happy to drive me back to this hotel after I dropped the car off.
Our shuttle driver was smiling and helpful, a feat at 0400hrs! As others have said, this hotel is next to Spitfire Square with access to shops and eateries. We chose to have dinner in the hotel restaurant as a treat on our last night in NZ. While not cheap, the food was excellent and the service great. We'll definitely stay here again the next time we're on our way out of Christchurch.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, General Manager at Sudima Christchurch Airport
Responded 6 Nov 2022
Dear Christine, We are very pleased to hear that both your recent stay and dining experience with us met with your satisfaction. I'll definitely pass on the compliments to the shuttle driver!! We appreciate you taking the time to post your review. We look forward to welcome you back should you be visiting our city in a near future. Kind Regards Jenson Jos - Hotel Operations Manager
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This may be a little farther from the airport but their free shuttle service to the airport was on demand and very convenient. I did not stay at the other hotel which was more expensive but I imagine that it might be noisier, being nearer to the airport. Sudima was quiet and as a bonus there is a Woolsworth supermarket and Spitfire Square with plenty of food options. The room was stylish and modern and luxurious and clean. I had a comfortable night before my flight the next morning. My booking did not include breakfast but the staff told me it did. So I had breakfast there before my flight. Later at check out another staff wanted to charge me NZ$40 for the breakfast. Fortunately the staff who said breakfast was included admitted he told me so and then they did not charge me. I wouldn't pay NZ$40 for breakfast. The variety was adequate but not great. The pastries were not crispy nor tasty. I noted this as I have had fantastic pastries at most hotels for the trip.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, Guest Services / Front Office at Sudima Christchurch Airport
Responded 25 Jun 2024
Kia Ora Lianemily, Thank you for taking the time to post feedback subsequent to your recent stay. I was pleased to read that you are happy with our services provided and the standard of our room. Apologies for any inconveniences caused due to lack of communication regarding the breakfast. We appreciate receiving suggestions from our guests about how we can improve the overall guest experience, I'll be certain to share your feedback with the corresponding manager regarding the possible note on the same. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager
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I had an excellent stay here. Everything exceeded my expectations, from the check-in process which was quick to checking out and having the transfer to the airport immediately available.
The room was spacious and clean, nice quality bed linen.
The location was perfect, right next door there are many options for dining in or a takeaway meal. There's a Woolworths for any supermarket supplies as well.
I took advantage of the late 1pm check-out due to an afternoon flight, no additional charge for this when you register for membership, which is free.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, Guest Services / Front Office at Sudima Christchurch Airport
Responded 14 Jul 2024
Kia ora Bernics, Thanks for the five-star review on your recent stay with us. It gives me great pleasure to read that our hotel and services offered had exceeded your expectations! The credit goes to our professional team for delivering unmatchable services on all aspects, I'll be certain to share your valuable feedback along with our wider team. Also great to know that you get to enjoy one of the many benefits of being a 'My Sudima' member. We look forward to welcome you back should you be visiting our city in a near future. Kind Regards Jenson Jos - Hotel Operations Manager
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Unfortunately Air NZ had to put us (& 11 other customers) up at this hotel for a night this week - after they had a flight delay that affected our connecting flight. Air NZ also gave us (family of three) a $90 per person meal allowance - which we thought at the time was extremely generous. Arrived at this hotel - and whilst the room was clean and comfortable - it was too small for three of us and luggage - tv was stupidly small on huge wall - and room was obviously meant for two people. Bathroom super small - we were given a "special" menu which we had to choose from - soup was $19 and mains averaged $38 - $44 / desserts around $19 - $20 each. Restaurant facilities underwhelming - as was the staff / service who seemed to be mostly embarrassed by their "robot" gimmick that delivered some of the food to our table - which quite frankly didn't save any time / and was used to serve a restaurant literally steps away from the kitchen. Breakfast buffet $35 - below par - and awful. staff un-attentive . Thank goodness we didn't have to pay.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â obviously location was great if you need a bed for the night very close to the airport - but eat...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, Guest Services / Front Office at Sudima Christchurch Airport
Responded 2 weeks ago
Kia ora ZhargaBlue, thank you for sharing your experience with us. We genuinely apologize for the inconveniences you faced during your stay, especially regarding the room size and dining experience. It's disappointing to hear that the amenities and service did not meet your expectations. Your feedback is valuable, and we will address these issues with our team to improve our offerings moving forward. We hope that if given the chance, you would consider staying with us again for a better experience. Kind regards Jenson Jos – Hotel Operations Manager
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It is conveniently located near the Christchurch airport - 450m away. However, the actual walk to/from the airport is not as easy as it is located at the round about and no obvious pedestrian crossing. With luggage and children, it is not practically not as easy as it looks. However, the hotel does provide free shuttle services which was helpful as we had a very early flight and needed to get to the airport by 4am. The Novotel, however, is closer to the airport and doesn't require crossing busy traffic.
It is also conveniently located next to a large supermarket as well as a number of cafes, restaurants and fast food take away (although most of them close by 6pm).
Our hotel room was spacious (one queen and 2 singles) and the beds were comfortable. The positives end here.
The room feels dated and very basically equipped. The free wifi is not secured. With the exception of the shuttle bus driver who was friendly and helpful, service is average to say the least. No information was forthcoming. We were not given directions to our rooms nor the directions to the lift (despite seeing we have a child on crutches) until we asked. As our room started with the number 4, we presume there is a level 4. So we asked and was told no your room is on the second floor. No information given about the wifi, room access, restaurant, check out procedure. We found that very odd as we had a very different experience at another hotel in Christchurch.
My recommendation is that this hotel is suitable for only an overnight stay when your departure flight is really early or you are arriving very late in the evening. It is not comfortable for any longer stay.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Varun Bhatia, General Manager at Sudima Christchurch Airport
Responded 11 Jul 2022
Dear AreleMelbourne Thank you for sharing your experience. I am sorry that on this occasion our service fell of what was expected, let me express my sincere apologies. I have discussed your feedback with the team to ensure we provide assistance and more information about the room and our facilities. Thank you again for writing and I hope you will give us another opportunity to better serve you in near future. Sincerely Varun Bhatia
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Highlights + The location is ideal if you want to explore the International Antarctic Centre (literally next door) and close to the airport and mini shopping hub (it is a tad pricey). + The gym is fully stacked as it's Anytime Fitness (3 min walk, just pick up pass from reception and drop off upon session completion) and open from 5am. + Free parking unallocated (uncovered) + Great multiple carded entry points for convenience
Areas for improvement + There are three levels and we stayed on level 2, our bathroom was a little bit dated with a tub/shower curtain. + We were unable to screen share to the TV.
Overall handy location and a decent stay for two nights.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, Guest Services / Front Office at Sudima Christchurch Airport
Responded 24 Nov 2024
Kia ora zzq2024, thank you for sharing your thoughts about your recent stay with us. We’re glad to hear that you enjoyed our ideal location near the International Antarctic Centre and found our amenities, such as the Anytime Fitness gym and free parking, to be beneficial for your visit. We appreciate your feedback regarding the bathroom and the TV functionality. Our team continually strives to enhance our accommodations, and your comments will be taken into consideration as we plan our future improvements. We appreciate your insights and hope you will choose to stay with us again for another enjoyable experience! Kind regards Jenson Jos – Hotel Operations Manager
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The room was a good size and well equipped and the yoga mat in the room was a lovely unique touch.
Christchurch airport does not operate at night so even though the hotel is right opposite departure/ arrivals, we had a great nights sleep. The close proximity to the shopping area was great to be able to get a meal and pick up lunch snacks and drinks for our journey upland the coast the following day.
The staff on reception were pleasant and helpful, giving some useful tips for places to visit and the shuttle bus at 3am in the morning was a godsend for my less mobile mother.
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Date of stay: May 2024
Value
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Location
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Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â Don't bother turning up 3hrs in advance for 6am flights out of the airport because the security...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, Guest Services / Front Office at Sudima Christchurch Airport
Responded 26 May 2024
Kia Ora Lady Landrover, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel. I was pleased to read that you found our location convenient all aspects of your stay. Thanks for mentioning our staff, it is certainly our amazing team who set us apart! We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager
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Accidentally chose the wrong days, booked the hotel but within 30 minutes tried to change the dates (for the same hotel) and was told that once charged it is nonrefundable. Over a small mistake that I tried to rectify right then and there. Pathetic slimy business practices like these that try to penny pinch are honestly abhorrent. A hotel that refuses to work with their clientele during the booking is going to hold the same values once you live there.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, Guest Services / Front Office at Sudima Christchurch Airport
Responded 23 May 2024
Kia Ora 992uzairn, It's with greatest disappointment that I have read of your booking experience with us, learning that it didn't hit the highs that we would hope from our team. In order to investigate it further, it will be great if you could please provide more details on this event? Also, could you please confirm if you have made the booking directly with us? Please accept my sincere apologies on your experience. Kind regards Jenson Jos – Hotel Operations Manager
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Hospitality at its best. After a very late arrival, the Sudima was perfect. Close to the airport, complimentary shuttle to get there and assistance with luggage to get to the room at 03:00. Everything was ready, the room spotless, reception couldn’t have been kinder. Breakfast was included in my room rate, and although late to get there, they were accommodating and made sure I had hot scrambled eggs as well as the buffet selection.
The only downside was other guests in the corridor talking loudly and kids running up and down at 07:00 which is rather disrespectful of others trying to sleep, but outside of their control. (They could have been in the beautiful outdoor area or lounge to talk and play).
Thank you to the staff for such a pleasant stay.
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Date of stay: July 2023Trip type: Travelled solo
Room Tip:Â Parking is outside and the shuttle is available 27/7
It’s a very short walk from the arrivals...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, Guest Services / Front Office at Sudima Christchurch Airport
Responded 3 Aug 2023
Kia Ora Julie and Charles, Thanks for your positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. The credit goes to our highly professional yet friendly team who always go for the extra mile to ensure the ultimate guest experiences. We look forward to welcome you back should you be visiting our city in a near future. Kind Regards Jenson Jos - Hotel Operations Manager
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Logistically/convenience wise this hotel cannot be beat. It's a no brainer for those orienting themselves for a flight the next day.
The hotel itself is fine but many things do not work properly - the safe was dead because of the battery, with no one able to do anything about it until after we would be back in the US (i.e. on a weekday a couple days later).
The laundry room is great - though it seems to be very popular so don't assume you won't have to wait. For larger loads, two drying cycles are necessary (wash is 37 minutes, drying is 45 minutes on either dryer). Laundry detergent provided.
They have a buffet breakfast that looked nice but we did not use.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jenson jos, Guest Services / Front Office at Sudima Christchurch Airport
Responded 5 weeks ago
Kia ora GenralShamu, thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly appreciate your insights, as they help us to continually improve our services. We're delighted to hear that you found our hotel convenient for your travel needs, especially for those flying out the next day. However, we're sorry to learn about the issues you encountered with the safe and understand how frustrating that can be. Please know that we will investigate this matter further to ensure we have a timely solution for our guests in the future. It’s great to hear that you utilized our laundry facilities and found the complimentary detergent helpful! We acknowledge that our laundry room can get busy, and we appreciate your patience during peak times. We're also glad you noticed our buffet breakfast offerings, and we hope you get a chance to enjoy it on your next visit. Thank you again for your feedback, and we hope to welcome you back soon for an even better experience! Kind regards Jenson Jos – Hotel Operations Manager
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Dear Guest,
Thank you for contacting Sudima Christchurch Airport.
Complimentary airport shuttle is available on an on-demand basis 24 hrs daily. Please contact the reception.
Kind regards
Yagvendra Raha
Rooms Division Manager
There are more places to choose from in the Christchurch area.
PRICE RANGE
$221 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sudima hotel christchurch
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
246
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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