We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chateau on the Park - Christchurch, a DoubleTree by Hilton

Save
Traveller (346)
Room & Suite (137)
Dining (29)
Ratings and reviews
Certificate of Excellence
  • Excellent31%
  • Very good41%
  • Average21%
  • Poor5%
  • Terrible2%
Travellers talk about
“hagley park”(159 reviews)
“double tree”(13 reviews)
“city centre”(93 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the...
Offers from Chateau on the Park - Christchurch, a DoubleTree by Hilton
Special Offer: Up to 20% Off
Hotel deals
View all hotel information
Location and contact
189 Deans Avenue, Riccarton, Christchurch 8440, New Zealand
Hotel website
7.6 km to Christchurch Intl Airport
18 restaurants are within a 0.5 km radius
0.8 km from Christchurch Botanic Gardens
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,260)
Filter reviews
1,161 results
Traveller rating
368
445
249
70
29
Traveller type
Time of year
LanguageEnglish
More languages
368
445
249
70
29
Show reviews that mention
All reviewshagley parkdouble treecity centrebotanical gardensnew zealandlovely hotelbeautiful parkduty managerbit datedlovely gardenhotel restaurantbuffet breakfastreception areavery pleasant stayrooms are spaciousfree shuttlethe ground floor
FilterEnglish
Updating list...
1 - 5 of 1,161 reviews
Reviewed yesterday

Very insensitive and incompetent service in this hotel. We have been harrassed. Nothing was in our expectations. We had a hope of this property. But we are very much disappointed. Nothing was done properly. Every time I requested something, the answer from the hotel staff...More

Review collected in partnership with DoubleTree by Hilton
Thank LAKHSMI3
Hotel's Favourite
Reviewed 26 April 2018

We were very comfortable here for three nights. The beds were good, the bathroom was nice, the breakfast was fantastic. It has a beautiful lobby and courtyard. I walked from the museum through the botanical garden/park to the hotel, and it was a gorgeous stroll...More

1  Thank G C
Reviewed yesterday via mobile

Overall great hotel. The location is awesome for a walk in the park or a quick taxi to the city. The rooms are a little old but clean and tidy. The grounds of the hotel are very nice would love to see them in Spring....More

Thank BonnieJames
Reviewed 1 week ago via mobile

Four of us arrived for lunch two of us had the scallops light lunch option the flavours were amazing the only complaint was they were just a bit to small in size. I had the pork belly and my husband had battered blue cod and...More

Thank marggeoff2015
A TripAdvisor Member
21
Reviewed 1 week ago via mobile

We had a nice stay, just a few hick ups, 1st when we went to check in at 3 like we were told, our room wasn’t ready & we had to go away for an hour, went down & dined for dinner, we both had...More

Thank A TripAdvisor Member
View more reviews
About
Description
Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes ...More our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the city. From this hotel, you'll be able to walk to Christchurch Botanic Gardens, Hagley Golf Club and the western business district. Riccarton Westfield and the University of Canterbury also are nearby. Ask our friendly staff about the hotel’s Baronial architecture and complimentary shuttle to the CBD as they welcome you with a signature, warm chocolate chip cookie. This charming escape from ordinary life offers smart amenities including seven dedicated meeting spaces and a business kiosk. Enjoy the heated outdoor pool and modern fitness room. Select a refurbished guest room, also available with accessible amenities, a garden view room or a suite with a jetted tub. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (346)
Room & Suite (137)
Dining (29)
Pool & Beach (9)
Questions & Answers
Ask a question
Taryn O
8 July 2018|
AnswerShow all 3 answers
Response from David W | Property representative |
Dear Taryn O, The Fitness Centre hours are from 06:00 - 22:00 each day. It is located on the ground floor Avon wing. Our equipment includes treadmill, bike, synchro, cross fit and combination of resistance and free... More
0
Votes
sally223
29 June 2018|
AnswerShow all 2 answers
Response from apecalvin | Reviewed this property |
That said, Christchurch, in fact most of New Zealand, is very walks-friendly. So if you have time, enjoy the walk! The Chateau has a friendly Front Desk / Concierge team, they’d be quite happy to advise you.
1
Vote
Siew Y
17 June 2018|
AnswerShow all 2 answers
Response from apecalvin | Reviewed this property |
Most hotels offer a rollaway bed for a nominal charge. The rooms here are quite spacious (our entry-level room was) and should accommodate the rollaway comfortably. BUT wouldn’t it be inconvenient for 3 adults to share one... More
0
Votes
Room Tips
"Make sure the A/C is working properly - change rooms if needed."
Read review
"Don't go to events held in their rooms. Shame on Chateau for not even responding."
Read review
"Second floor overlooking inner courtyard"
Read review
"We had a first floor room facing the rear aspect which was fine."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing