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* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsjimmy's barfamily historypapanui roadmain buildingnew zealandlate checkoutspa bathenjoyable staybuffet breakfastthe ground floorcity centreroom was largesouth islandgreat place to staycomfortable roomshagley parkhome away from home
People made this hotel wonderful. Safe and accessible place. Comfortable bed and pillows. Highly recommended when in Christchurch. Do not hesitate to invest your comfort and rest when in Christchurch.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank lynchlaano
Response from Horncastle, General Manager at Pavilions HotelResponded yesterday
Thank you so much for taking the time to post feedback. Our entire team are fantastic and will go above and beyond to make you feel welcome and comfortable. We have swipe locks on all doors and the area is patrolled with security cameras etc....your...More
Convenient location when travelling by road from north or south; good parking. Comfortable rooms. Friendly and helpful staff. Quirky bar. Close to range of excellent restaurants. Close to Square, art gallery and many other places of interest.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank David C
Response from Horncastle, General Manager at Pavilions HotelResponded 31 May 2018
Thank you very much for your comments on our consistency. We do have a good luxury of plenty of free onsite parking. Our staff are all fantastic and most have been here for well over 5 years so if you are returning guest they will...More
Jimmy's Restaurant was excellent with staff and food would highly recommend. The staff where excellent all around. room clean but the shower over the very high bath. The room up stairs with no elevator.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank HalenaLagan
Response from Horncastle, General Manager at Pavilions HotelResponded yesterday
Thank you for taking the time to post feedback. I am glad you enjoyed our excellent staff and food in the restaurant as well as our staff in general in the hotel we really appreciate the feedback as do they. Regarding the room, there is...More
Great place to stay for just a night or a week, accommodating and helpful staff. Great location close to central christchurch. Plenty of amenities onsite. Well appointed rooms with everything you need.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Timothy B
Response from Horncastle, General Manager at Pavilions HotelResponded yesterday
Thank you for choosing to post feedback on your stay with us. Our staff are fantastic and will always go that extra mile as you would see by so many other feedback on this site. Our location is ideal with just a short walk to...More
great location, value for money, central, lovely hosts, would definitely recommend to friends and would stay there again, food was excellent via room service, spa bath was great afta a day on the bikeMore
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank kathandpj
Response from Horncastle, General Manager at Pavilions HotelResponded yesterday
Thank you for taking the time to post feedback on your stay with us. Our staff and entire team are fantastic and do make that extra effort for our customers to feel warm and welcome during their stay with us. Our food as fantastic I...More
Response from Horncastle | Property representative |
Sorry for the delay in responding to this I was not aware of this section in Trip Advisor. We do not have Air Conditioning, we do have natural open windows. We do have heating in all the rooms and they are nice and warm... More
Sorry for the delay in responding to this I was not aware of this section in Trip Advisor. We do not have Air Conditioning, we do have natural open windows. We do have heating in all the rooms and they are nice and warm for winter.
